The top moonroof spontaneously shattered and is in a compressed upward position. Nothing impacted it from beneath and glass fell on my infant daughter who was secured in her car seat.
2025 Hyundai Palisade
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Palisade years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 21 of 243 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Service Brakes. Review the 91 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Seat Belts. Review the 57 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 31 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
43 reports- Loud rattle in back of car which was determined by Brenham Tx Hyundai dealer to be bad rear shocks on 12/4/2025. - Inspection available upon request. - Faulty shocks could fall off and cause a wreck or damage/wreck to anyone following. - Brenham Tx Hyundai performed the inspection. - No warning other than the loud rattle comin…
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- Loud rattle in back of car which was determined by Brenham Tx Hyundai dealer to be bad rear shocks on 12/4/2025. - Inspection available upon request. - Faulty shocks could fall off and cause a wreck or damage/wreck to anyone following. - Brenham Tx Hyundai performed the inspection. - No warning other than the loud rattle coming from back of car. We were told that the shocks were in inventory. Setup up repair appointment on 12/12/25. Waited 1 hour then we were told the shocks were on back order. No idea as to when they would be shipped or re chives by the dealer.
Since the first week of driving my vehicle in August, I have reported to the dealership that it rides fairly bumpy over any road and fails to properly break if it is a bumpy road, causing me to almost have a collision. The dealership was unable to reproduce the same issue I was having and says that my car drives just fine. No me…
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Since the first week of driving my vehicle in August, I have reported to the dealership that it rides fairly bumpy over any road and fails to properly break if it is a bumpy road, causing me to almost have a collision. The dealership was unable to reproduce the same issue I was having and says that my car drives just fine. No messages have popped up
My son and I were driving down the interstate and all of a sudden we heard a loud boom. It felt like something hit the vehicle, but it was more like an explosion. I thought possibly a rock or something hit the back of my car, but that didn’t make any sense. There were no vehicles or bridges around us. I was two minutes from home…
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My son and I were driving down the interstate and all of a sudden we heard a loud boom. It felt like something hit the vehicle, but it was more like an explosion. I thought possibly a rock or something hit the back of my car, but that didn’t make any sense. There were no vehicles or bridges around us. I was two minutes from home so I drove home and when I pulled in the driveway, I heard a cracking noise. When I parked, we got out to investigate and determined that the cracking was coming from the moon roof. It was actively cracking. This is exactly what has happened to Palisades in the past with the exploding sunroof/moonroof.
Please remove the alert “Consider a break”. This alert is very annoying and distracting. My opinion it does nothing for the safety of the vehicle. At the time I purchased the vehicle I was not advised about the alert. Had I known prior to purchase, I would have passed on the purchase. Please do something to remove or delete the …
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Please remove the alert “Consider a break”. This alert is very annoying and distracting. My opinion it does nothing for the safety of the vehicle. At the time I purchased the vehicle I was not advised about the alert. Had I known prior to purchase, I would have passed on the purchase. Please do something to remove or delete the aforementioned alert.
I have an ongoing safety concern on my vehicle, seemingly having to do with the brakes or ABS malfunction. There is a delay in the breaking of the vehicle occasionally in specific circumstances. Typically in a parking lot or stop sign, if there is a buckling of the road or potholes or uneven surfaces between the tires, the veh…
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I have an ongoing safety concern on my vehicle, seemingly having to do with the brakes or ABS malfunction. There is a delay in the breaking of the vehicle occasionally in specific circumstances. Typically in a parking lot or stop sign, if there is a buckling of the road or potholes or uneven surfaces between the tires, the vehicle will skid over the surfaces and braking is delayed. Events have occurred 8 documented times and a few more during my ownership of the vehicle. Because this typically happens at a stop sign and the car has driven through the stop sign the issue could absolutely cause a multi exhale accident. Because this issue is surface specific, it is difficult to reproduce and the dealership is unable to find the root cause and fix the vehicle. During the two service visits, the dealer has tried to find the issue by doing a diagnostic scan and did a road test on each of the visits as well. In the four months that I’ve owned this vehicle and 10,000 miles that I have driven. This is happened less than a dozen times – most of the incidents are personally documented. No visible warning lights engage when the events have happened. I have contacted Hyundai consumer affairs and am working with them on a resolution of which neither party is sure of at this point. There is an active case number : [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
the abs system doesn't work properly on uneven, low speed roads. the brakes will not stop i have almost wrecked on multiple occasions. the seat belt located in the middle row, the middle seat belt gets stuck in the plastic causing the belt to stay loose. the vehicle also will shut its self down into "accessory" mode and put me i…
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the abs system doesn't work properly on uneven, low speed roads. the brakes will not stop i have almost wrecked on multiple occasions. the seat belt located in the middle row, the middle seat belt gets stuck in the plastic causing the belt to stay loose. the vehicle also will shut its self down into "accessory" mode and put me into park not allowing me to move from traffic. it will either "reboot" or power off fully if i hit the ignition, i never know which it will do until it does it. it will sputter as if it is trying not to die if i am setting in a line or parked with the car on.
I smell gasoline through the AC vent at every stop when I drive the car locally at low speed (under 50 mph) after the car has been parked overnight. The smell eventually goes away after driving a while, but it comes back the next day when the car has been parked overnight. I feel like the smell is worse as the fuel tank gets low…
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I smell gasoline through the AC vent at every stop when I drive the car locally at low speed (under 50 mph) after the car has been parked overnight. The smell eventually goes away after driving a while, but it comes back the next day when the car has been parked overnight. I feel like the smell is worse as the fuel tank gets lower. I took the car to the dealership and they were not able to identify the problem.
It happened on the way home from Manhattan [from Mount Sinai Hospital], near the ramp to 9W. The road was freshly milled (top layer removed before repaving), and I was going downhill. Traffic ahead was slowing, I had plenty of room, and it wasn’t even a sudden stop — I was just trying to gradually slow down when the car failed t…
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It happened on the way home from Manhattan [from Mount Sinai Hospital], near the ramp to 9W. The road was freshly milled (top layer removed before repaving), and I was going downhill. Traffic ahead was slowing, I had plenty of room, and it wasn’t even a sudden stop — I was just trying to gradually slow down when the car failed to respond properly. This isn’t some one-off. The behavior matches what I’ve seen others report: at low speeds, on rough or uneven surface, the ABS seems to engage when it shouldn’t, and instead of stopping, the car jerks forward. I’ve been able to replicate it a few times now — I more or less can sense when it might happen. To make matters worse, my pregnant wife was in the passenger seat when this happened. She injured her left shoulder during the crash, and the very next day she had to undergo an emergency C-section. Because her lower body was numbed for surgery, the pain in her shoulder made the whole experience much harder for her [btw, Mother and Baby are perfectly fine, thanks god]. This has left me shaken that a family SUV can have such a dangerous defect on the road. There is a lawsuit already, but this needs to be taken very seriously. https://www.classaction.org/news/2023-2025-hyundai-palisade-vehicles-plagued-by-brake-problems-class-action-suit-claims
The second row captains chairs are able to be buckled when any booster or car seats are in the seat. The seat belt buckle is too far flush into the seat, so when any car seat/booster seat is in the seat, the buckle is inaccessible and blocked and the seat belt is not able to be used. We had to purchase seat belt extenders so the…
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The second row captains chairs are able to be buckled when any booster or car seats are in the seat. The seat belt buckle is too far flush into the seat, so when any car seat/booster seat is in the seat, the buckle is inaccessible and blocked and the seat belt is not able to be used. We had to purchase seat belt extenders so the seat belt could be buckled. We spoke to Hyundai corporate and the local service center and they confirmed nothing could be done.
Official recalls
326V034000 · Air Bags:side/window:curtain
Jan 22, 2026
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Consequence & remedy
Consequence: Improper side curtain air bag deployment increases the risk of injury during a crash.
Remedy: Dealers will install a protective film over the rear window and remove padding, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning March 13, 2026. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 292. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 24, 2026.
25V607000 · Seat Belts: Rear/other:buckle Assembly; Seat Belts:front:buckle Assembly
Sep 11, 2025
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Consequence & remedy
Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.
Additional source detail variants (2)
Seat Belts: Rear/other:buckle Assembly
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.
Seat Belts:front:buckle Assembly
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.
25V291000 · Power Train:automatic Transmission:fluid/lubricant:pump
May 6, 2025
Hyundai Motor America (Hyundai) is recalling certain 2025 Hyundai Palisade vehicles. An insufficient seal on the controller for the electric oil pump may allow moisture to accumulate in the printed circuit board, which can cause an electrical short and result in a fire.
Consequence & remedy
Consequence: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park their vehicles outside and away from structures until the recall remedy is completed. Dealers will replace the electric oil pump controller, free of charge. Owner notification letters were mailed June 11, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 278.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1AQ26001 · Nu Car Rental Of Vehicles With Open Recalls
Opened Jun 9, 2026 · No close date supplied
Status: open (inferred from source dates) · None
NHTSA is opening this Audit Query (AQ) to investigate NU Car Rentals (NU Car) for compliance with the requirements of the National Traffic and Motor Vehicle Safety Act.The Safety Act requires that a rental company shall not rent a vehicle subject to a safety recall unless the recall remedy has been performed. 49 U.S.C. § 30120(i). NHTSA is in receipt of information that indicates NU Car rented at least two vehicles to consumers without having performed required recall repairs. The Vehicle Owner Questionnaires (VOQ) related to this investigation can be found on nhtsa.gov by searching for ID number 11730449 and 11504655. Accordingly, we are opening this audit query to seek additional information concerning this issue.
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