2025 Hyundai Palisade

The contact owned a 2025 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed with both feet, but the brakes failed to engage properly. The vehicle slid and jumped, and the brakes made a grinding sound. No warning light was illuminated. The failure caused the vehicle to rear-end another vehicle in front. The air bags deployed. The contact experienced neck pain, and her husband suffered a burn mark from the air bag deployment. The contact's eleven-year-old son suffered neck pain and a seat belt burn, while her other child had no injuries seated in a car seat. Medical attention was received. A Police report was filed. The vehicle was towed to a salvage yard and declared a total loss by the insurance company. The manufacturer was made aware of the failure. The contact stated that prior to the crash, the vehicle had been taken to the dealer for the brake failure, and the dealer performed a brake inspection and passed the vehicle. The failure mileage was approximately 16,000.

The contact owned a 2025 Hyundai Palisade. The contact stated that while driving 25-30 MPH on a curvy road, the steering wheel suddenly locked up, and the vehicle failed to drive in the intended direction, drove down the street, into a yard, and the front end of the vehicle crashed into a tree. The brake pedal was depressed prior to the crash, but the vehicle failed to respond as intended. The air bags deployed during the crash. After the vehicle had crashed into the tree, a bystander yelled that the vehicle was on fire. The contact was able to exit the vehicle. The contact stated that the fire started under the hood, near the engine compartment. The vehicle made exploding sounds three times while the 4 ft. tall fire progressed towards the cabin of the vehicle. The contact stated that the entire vehicle burned with the exception of the rear exterior lights and the rear passenger's side tire. The fire was extinguished by the Fire Department, and a report was filed. A Police report was filed. There was no property damage. The contact was transported to the hospital by ambulance. The contact sustained chest pains, bruises on the chest cavity, several contusions and bruises, and difficulty breathing. The contact was undergoing breathing therapy. The vehicle was towed and deemed a total loss by the insurance company. The dealer and the manufacturer were not contacted. The failure mileage was approximately 40,000.

The contact owns a 2025 Hyundai Palisade. The contact stated that while driving at an undisclosed low speed and depressing the brake pedal, the front end of the vehicle started shuddering while driving over a pothole or a bump, and the ABS suddenly became inoperable. The contact stated that the failure had been recurring while driving and required the contact to release the brake pedal while the ABS was inoperable and to slam on the brakes to stop the vehicle. There was no warning light illuminated. The contact stated that he was an Uber driver, and the failure had nearly caused the vehicle to hit pedestrians at the airport. The vehicle was taken to the dealer on two occasions. The dealer confirmed that the failure was not related to the vehicle alignment and informed the contact that the failure could not be replicated. The contact shared a recording of the failure with the dealer. The contact stated that the failure had recurred on another occasion, causing the vehicle to drive over the sidewalk and onto the middle of the road. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 2,000.

The contact owns a 2025 Hyundai Palisade. The contact stated while driving two times at an undisclosed speed on an uneven road surface, the brake pedal was depressed, but the brake pedal shuddered and seized. There was no warning light illuminated. The vehicle was taken to the local dealer to be diagnosed, but the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 6,000.

The contact owns a 2025 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. No warning lights were illuminated. The contact stated that the vehicle failed to stop, and the vehicle was shaking and slid until stopping. The contact stated that the failure had occurred several times. The contact was fearful of driving the vehicle due to the failure. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact was informed that a complaint had been filed on behalf of the contact with the manufacturer. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 1,500.