2025 Hyundai Palisade

This 2025 Hyundai Palisade Calligraphy is a “Top of the Line” model loaded with automatic gadgetry that is NOT ready for Prime Time or any roadway. It is unsafe for the following reasons: Problems appear to be software up-date related; the software updates way too often via overnight web connection. These updates not only change existing status of mundane systems (hatch or doors unlocking opening, etc.); these updates appear to insert bugs into the operating system which then affects the safety of automated vehicle systems which then create unsafe driving conditions on roads. The biggest safety concern is with Hyundai’s “Smart Cruise Control” system. When a driver chooses a set speed they want to follow, here is what happens often: The Hyundai Smart Cruise Control is turned on and a driver “attempts” to index to the desired speed. Once this speed is actually attained all is good. IF the posted road speed limit increases from 25 MPH to 40 MPH the driver has 2 choices, hold the speed increase button in for 3 seconds for a 5 MPH bump up OR press the button quickly for 1 MPH bump ups. Instead, here is what happens OFTEN, a 3 second hold jumps the speed to 65 MPH desired speed! Or, a quick bump jumps to 50 MPH desired speed! It is random and sporadic to what actually happens, so a driver must pay attention and cancel cruise control quickly, then get things back to normal and begin over. All this occurs while moving on a roadway at speed, hence UNSAFE biggly! Also, what happens, these vehicles front view camera read the posted speed limit (on a street-side sign) and “automatically” sets the posted speed into the Hyundai “Smart Cruise Control”. It has upped this SUV’s speed to 95 MPH and 75 MPH automatically! The driver needs to be attentive to what the automated “Smart Cruise Control” systems are actually doing; all while driving on busy roadways! This is VERY UNSAFE! I believe web software updates are creating these problems - STOP updates immediately.

Today, March 27, 2026, I sent an email to Hyundai Customer Affairs that stated the following: "To whom it may concern, on January 21, 2025, I emailed Hyundai Customer Affairs about an issue that is of significant importance. To date, the only response I have received regarding this issue (Case # XXX) on February 2, 2025, acknowledging my email and assigning the reference case number. However, the issue with the cruise control's resume execution is unacceptable and [likely] dangerous. There is no reason for the cruise control to accelerate in such an aggressive manner. What is it going to require for this issue to resolve/address this?" While the car has traction control, there is no reason for such an aggressive manner for the cruise control to accelerate as you can see in my email it to Hyundai their lack of action is concerning. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The vehicle’s forward collision warning / rear cross-traffic warning system is falsely detecting obstacles while I am driving down a normal residential driveway. The driveway has a gentle slope overall, with a slightly sharper angle right at the point where it meets the street. As I begin to move down the driveway—both in Drive and Reverse—the vehicle emits warning beeps and then suddenly and aggressively applies the brakes on its own, even though the path is completely clear. The braking is abrupt and forceful, and the system appears to misinterpret the brief angle change at the curbline as an obstacle. The vehicle is available for inspection upon request. This malfunction puts my safety and the safety of others at risk because the unexpected hard stop could cause a collision or loss of control. More importantly, if the system behaves this way on a simple residential driveway, it could be extremely hazardous on public roads that have larger hills, dips, or transitions. Sudden automatic braking on a main roadway or at higher speeds could lead to a serious crash. The problem has occurred repeatedly and consistently at the same driveway since I began driving the vehicle. It happens nearly every time. I took the vehicle to Speck Hyundai in Kennewick, WA, but the dealer was unable to reproduce the issue during their inspection. I have video evidence clearly showing the warning beeps and the vehicle braking on its own.

A dangerous and unpredictable braking issue has plagued my brand-new SUV (under 5,000 miles). On multiple occasions, the brakes have engaged suddenly and without warning while driving, causing the vehicle to stop abruptly in the middle of the road. This creates a hazardous situation with the potential for rear-end collisions, putting my family at risk and causing back pain to my passengers. The same problem also occurs when parking. The dealership requires a five-day service appointment, but the lack of any pre-warning lamps or indicators makes this issue especially concerning.

My car has had numerous issue. The first issue was with the front end collision warning system. I had a sensor warning come on twice saying it may not be in use, but then it falsely predicted a collision resulting in the car slamming on the brakes when nothing was there. I almost go rear-ended as a result. The dealer found that the radar system was completely broken and the sensor was facing to the side instead of the front. I bought the car brand new and there was no evidence of damage and it has never been explained how it got damaged. They replaced the system and that was resolved, but the sensors continue acting strange. It's now turning on the camera and telling me to check my surroundings when I'm stopped at a red light. There is nothing happening around me. The problem that is ongoing and has yet to be resolved is my brakes. It's an intermittent issue, but when I go over rough surfaces and hit the brakes I get a crunching/grinding noise that sounds like it's grinding rocks. This happens intermittently. The dealer was eventually able to replicate it and is saying it's the ABS system and that it's normal, but cannot do anything to repair it. However, it is not normal for ABS to come on going over a bump and it shouldn't sound like that. When this happens, the brakes don't seem to respond properly and as quickly as it should. I have not gotten any warning lights for the brake issue. It does put the parking brake on at times for no reason when I'm on a completely flat surface. The car was out of service for 21 days in a month and a half of owning it. I have a car that I don't feel safe in and I don't trust what it's going to do. It's problem after problem and corporate Hyundai doesn't want to do anything about it.

Anytime driving on a bumpy road the brakes do not work correctly. When driving on a bumpy road I can feel the abs take over and I lose control over braking. Eventually I have to slam on the brakes or the computer does. Feels extremely unsafe since there are lots of brick roads around me. This has happened since I purchased the vehicle. I just researched this issue and it seems to be known a issue.

A Class action lawsuit has been filed for this Issue which Hyundai refuses to acknowledge our 2025 Palisade is having this issue on a regular basis.When it occurs the car becomes very difficult to stop we feel as do the lawyers in the class action in New York California and Ohio that this is a serious safety situation.We have had the car to the dealer and as previous owners have stated it is not acknowledged.

In multiple instances, the ABS is engaging on uneven surfaces when it should not. It occurs when pulling into my driveway and just happened this morning in the car drop off line. I was going no more than 5mph when the car in front of me stopped. I hit the brakes and the ABS engaged (along with the crash alarm) causing a skid. No accident occurred, but it was unsettling.