2024 Hyundai Palisade

The car started having a sound that sounded like a bowling ball rolling around in the back. I emptied trunk space and had tires checked but there was no issue. I called the dealership and they stated they knew what it was because it was a common problem in the Hyundai Palisade. I made an appointment to come in and have it fixed, along with a safety recall for rear seatbelts. The appointment was made in early January 2026 to bring the car in on 2/2/26. When I arrived they had no record of my appointment and told me I could bring it back another day. I refused because the car has a safety issue as well as sounding like the wheel is coming off. They asked me to leave it and told me it would be a few days because they would need to order parts. The next day I got a call saying the parts for the safety recall were backordered but the suspension repair would be done by 2/5/26. I called on 2/9/26 because I had not gotten any information and they stated the parts for both repairs were backordered. I asked how long and they said 2-4 weeks. It has been 7 weeks and I still have no car. When I call to check (they have never reached out to me for an update unless I call them) I am told parts are still backordered and there is no projected date. I have now made 2 car payments on a car I can't drive. I have no rental vehicle and was not offered one. The dealership seems unconcerned.

We had two incidences with in a week. 1. My wife was at a stop light getting ready to go through an intersection when the light turned green she pressed on the gas pedal and the vehicle would not go it just flashed a few codes and a warning came up about a possible condition that occurred. She had to place the vehicle in park shut it off start it up again and put it into drive mode in order to get going again all this while in traffic. We made an appointment with Hyundai of Anchorage but they couldnt find a problem they updated the soft ware and gave the car back to us. 2. The second time it did this was about a week later. My wife went shopping and got into the car to leave, she started the car and put it into gear and it would not move when giving it gas it flashed some more codes at that point she called me. I restarted the vehicle got it moving and when I came to a stoplight with five vehicles ahead of me the light finally turned green vehicles started moving but when I went to move the car would not go and there was a vehicle behind me a ways back that was approaching rather fast. As my wife did before I had to shut the vehicle off restart it and put it in drive in order to go.

The contact owns a 2024 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 26V034000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

I brought my car in to get the recall fixed for the seat belts and the emissions issue. When it was returned to me, the passenger seat was not bolted down in the front (the bolts were rolling around on the floor) and the back bolts were loose. The vehicle was returned to me with the passenger seat completely unattached at the front. When I braked, the seat slammed into my [XXX] ’s car seat. This is no longer a 'service issue'; this is a liability and safety failure involving a federal recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2024 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (SEAT BELTS); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

1. The exact component that failed is unknown at this time. The fire appeared to originate in the driver-side front area of the engine compartment near the headlight. Prior to the fire the vehicle experienced engine shaking and a check engine light. The vehicle has been towed to a Hyundai dealership and is available for inspection by insurance investigators, the manufacturer, or safety investigators upon request. 2. The vehicle caught fire while it was being operated on a public roadway shortly after leaving our residence. Flames were visible from the engine compartment within minutes of driving. This created an immediate safety risk to the occupants of the vehicle and to other motorists because the fire occurred suddenly while the vehicle was in motion. 3. The problem has not been reproduced. The vehicle was towed to a Hyundai dealership following the fire incident and is awaiting inspection. The vehicle is a total loss. 4. The vehicle has been inspected by a tow operator and insurance representatives after the fire incident. The vehicle is currently located at a Hyundai dealership and may be inspected by the manufacturer or investigators if requested. 5. Yes. Prior to the fire the check engine warning light illuminated and the engine began shaking while the vehicle was being driven. Within moments of these symptoms a loud popping sound was heard from the front driver-side engine compartment area, followed by visible flames.

On January 12, 2026, the vehicle shut off twice during the same trip while driving in traffic. All dashboard warning lights illuminated, the tachometer spiked, RPM readings did not correspond, the gear selector became unresponsive, and the vehicle lost propulsion while in motion. On February 15, 2026, the vehicle shut off again while driving under similar conditions. The vehicle was taken to a Hyundai dealership for diagnosis. The battery failed a load test and was replaced. According to the repair order narrative, after the battery replacement, the stall condition recurred during dealership testing. Multiple extended road tests and datalogging were later performed. The dealership has stated they are unable to re-replicate the condition and that no active diagnostic codes are present. The vehicle has experienced multiple loss-of-power events while in motion. An intermittent stall while driving presents a significant safety hazard, particularly in traffic conditions. The root cause has not been definitively identified.

The paint on my make and model vehicle has a widespread paint adhesion defect, not isolated to road debris damage. I have reported the issue to my dealer and to Hyundai Customer Care and I have been told that it would not fall under a warranty repair. The paint delamination is extensive enough to lead to structural rust if it is not repaired.

The vehicle has two open safety recalls. Recall 26V034000 – the vehicle does not meet Federal Motor Vehicle Safety Standard No. 226 for ejection mitigation. There is currently no remedy available. Recall 25V607000 – seat belt buckle may not latch properly, increasing the risk of injury in a crash. The vehicle also had a powertrain fault that triggered the check engine light and it has been at the dealership for more than 30 days for I am concerned about the safety of my famil