2024 Hyundai Palisade

I own a 2024 Hyundai Palisade that is subject to Recall Campaign 283 involving defective seat belt buckle assemblies. Before learning of the recall, the driver's seat belt unexpectedly unlatched while I was driving. This has happened multiple times. The seat belt appeared to be properly fastened before driving but released while the vehicle was in motion. There were no warning lights or messages before the failures. This creates a serious safety hazard because the driver is no longer properly restrained while the vehicle is moving, significantly increasing the risk of injury or death in the event of a sudden stop or crash. After receiving the recall notice, I took the vehicle to an authorized Hyundai dealership in February 2026. The dealership confirmed the recall but said replacement parts were unavailable and that I would be contacted when they arrived. As of August 2026, the repair still has not been completed. When I called for an update, I was told I am "far down on the list" and that it will still be a long time before parts are available. I contacted Hyundai Customer Care to explain that my vehicle has already experienced the recalled defect. Hyundai did not provide a repair timeline, expedite the repair, or offer any interim solution. Instead, they advised me to continue driving the vehicle and to pull on the seat belt after buckling it to ensure it was latched. The recalled seat belt buckle remains installed and is available for inspection. Hyundai has acknowledged this safety defect through a recall, but despite waiting more than six months, I have been unable to obtain the required repair for a defect that has already occurred multiple times while I was driving.

This vehicle has two open safety recalls that the manufacturer has been unable to repair. Recall 25V607000 (manufacturer campaign 283, seat belt buckles, front row and second row outer) was issued in September 2025. The dealer has attempted the repair since March 2026 and cannot complete it because the buckle assembly is on back order. On a June 2026 repair order the dealer listed the part as "Unrealized" and performed no work. The same repair order also listed recall 26V034000 (manufacturer campaign 292, third row FMVSS 226 ejection mitigation), and that repair was not performed either. The repair order was left in pre-invoice status with no labor or parts, and the odometer moved one mile between check-in and check-out. As of August 2026 both recalls still show Recall Incomplete on the NHTSA VIN lookup. The seat belt recall has been unrepairable on this vehicle for approximately five months. The manufacturer's national consumer affairs office stated in writing on four separate dates in June and July 2026 that the dealership had confirmed the parts were available and that we only needed to schedule an appointment. We scheduled and attended an appointment on the date they instructed, and the part was not there. We then contacted three separate dealerships independently; none had the seat belt buckle part in stock, and each stated it remains on back order with no availability date. The manufacturer has declined to repurchase the vehicle or otherwise resolve the matter. The vehicle is used to transport young children in the second and third rows. It has been driven very little since March 2026 because the family does not consider it safe to rely on with an unrepaired seat belt recall. No crash or injury has occurred. The concern is that a federally mandated safety remedy has been unavailable for months while the manufacturer represents that it is available.

The contact owns a 2024 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts). The vehicle was taken to the local dealer, and it was confirmed that parts were on back order. The vehicle was not diagnosed or repaired. The contact called another local dealer, and it was confirmed that parts were not yet available, and the contact was advised of the recall process. The manufacturer was contacted and confirmed that parts were not yet available. The contact had not experienced a failure.

I have been trying to get the seat belt buckle recall fixed by Hyundai for many months. The dealership, Metrowest Hyundai claims that they don't have the parts to fix this. So I contacted Hyundai Corporate office and filed several complaints there. They claim that the dealership should be able to get the parts. Meanwhile, I have been in limbo. I am very serious about vehicle safety issues and have always handled recalls immediately. This is very concerning to me and I would like to have this safety issue fixed immediately. Thank you for your kind assistance in this matter.

The contact owns a 2024 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (SEAT BELTS) and 26V034000 (AIR BAGS); however, the parts to do the recall repairs were not yet available. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2024 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts); however, the part to do the recall repair was available; however, the parts were currently on back order and only a limited number of parts were being released. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

I have had an open recall for recall 283 now for the almost full year I have owned this vehicle. I am unable to use the outside seats in fear of seatbelt failure for my two children. The fact that there has been a back order on this lifesaving component is unacceptable. I am paying for something that may not be safe and that is not okay.

We were traveling on XXX near XXX at 60 MPH (Speed Limit 70 MPH but it was raining). The vehicle in front of us abruptly stopped due to a rear crash causing the chain of vehicles behind to brake suddenly. I had to hard brake - the emergency collision warning turned on but at the same time - the 2nd row driver side passenger's seat belt automatically released putting the occupant in danger. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Hyundai has failed to provide replacement of recalled seatbelts in a timely manner. The dealership has been unable to provide the replacement parts due to back order and lack of supplies from Hyundai and this is unacceptable. Hyundai has repeatedly shown poor quality in their safety, testing, and products and the consumer is the one taking the fall with death traps for vehicles. This vehicle has had multiple hazardous safety recalls in the last year alone - two still pending a resolution.