2024 Hyundai Palisade

Multiple problems since purchasing brand new 2024 Hyundai Palisade Calligraphy Edition last November. Within the first 2 weeks we experienced electrical problems and the entire dashboard add monitor had to be replaced. 2nd- recall on the engine and was replaced, recall issued in February and was never notified, only found out in August when taken in for complimentary service oil change. 3rd- engine light came on 1 week later. 4. Paint was damaged and mirror was cracked while at dealership. 5. Condensation in both headlights. 6. 2nd cracked windshield since purchase. 6. The driver side window does not roll up all the way. I absolutely do not feel safe in this car with my children and elderly parents. First and Last Hyundai. Nothing but constant problems. The dealership was fraudulent in the mileage the brand new car had- 500. Was not given any purchase paperwork and we paid cash for car.

Engine fire caused by AC compressor. On 09/28/24, at 1700 miles and in the parking lot of a restaurant, smoke suddenly began filling the cabin and when I looked out the window the entire car's front was engulfed in a gray smoke. The overpowering smell was of burning wire insulation, plastic, and rubber. I immediately shut the car off, popped the hood, and was ready to run into the restaurant for a fire extinguisher when I noticed the large cloud of smoke was dissipating, but the heat was still incredibly extreme and a good amount of smoke was still pouring from the engine. My sister-in-law entered the car to retrieve her purse, and her eyes instantly started watering and she had a headache for several days. She is still complaining of her chest burning. After calling roadside, the AAA driver stated the car really smelled badly burned, and hauled the car off to the dealer of purchase. The fire was on 09/28/24 (a Saturday), and on Monday, 09/30/24, I submitted what took place to Hyundai. This is when the fraud started and Hyundai, with the help of the dealer, have purposely done everything possible to conceal the fire. I have full details of this fraud, and it's simply shocking. I am awaiting information regarding the restaurant's video recordings.

This complaint is in regards to RECALL 255 TO ADDRESS A CONDITION INVOLVING THE ENGINE VALVE SPRING(S). Hyundai leased us a Palisade under this recall without informing us about the recall until after we had signed the lease paperwork. We were told there was a stop sale on the car when we went to pick it up the next day and we were not allowed to drive it off the lot. We have been without our car for over 9 weeks due to Hyundai not resolving this recall in a timely manner. No definitive update has been provided on when this recall will be resolved and when we will get our leased car.