Windshield wiper turns on when it is not raining even though it is on off and mist sensor is on off.
2022 Hyundai Palisade
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2022 Hyundai Palisade do not stand out strongly from the model-year median of 385.
About this comparison →How this year compares
Owner complaints by model year
Compare all Palisade years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 22 of 304 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Seat Belts. Review the 71 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 46 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Visibility/wiper. Review the 33 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Visibility/wiper complaints
33 reportsThe dealership is refusing to fix NHTSA Recall Number23V180000 on our vehicle and offered a solution to me in 2026
Sunroof randomly shattered driving down the highway. I had the interior sunshade cover open, and glass went all in the inside of the SUV. Thankfully, nobody was harm but it was super scary. It sounded like a gunshot when it happened. I see that Hyundai doesn't cover this expense, and I had to go through my insurance company to m…
Read full complaint
Sunroof randomly shattered driving down the highway. I had the interior sunshade cover open, and glass went all in the inside of the SUV. Thankfully, nobody was harm but it was super scary. It sounded like a gunshot when it happened. I see that Hyundai doesn't cover this expense, and I had to go through my insurance company to make a claim. THIS SHOULD DEFINITELY BE LOOKED AT. This is happening to a lot of other people. You would think this situation would be a recall matter, but apparently it's not.
This is in reference to Hyundai Recall Number: 243, NHTSA Recall Number: 23V-180 Took my Hyundai to dealership on 3 different occasions for the intermittent wiper not working properly. It activates indiscriminately on clear sunny days and doesn't react to rain hitting the windshield. Three different times I took to dealership …
Read full complaint
This is in reference to Hyundai Recall Number: 243, NHTSA Recall Number: 23V-180 Took my Hyundai to dealership on 3 different occasions for the intermittent wiper not working properly. It activates indiscriminately on clear sunny days and doesn't react to rain hitting the windshield. Three different times I took to dealership for this same problem including the safety recall. The problem still exists. It is a safety hazard on rainy days in Florida.
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) and 23V180000 (Visibility/Wiper) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall re…
Read full complaint
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) and 23V180000 (Visibility/Wiper) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
When I use the windshield washer, the cabin is filled with fumes from the washer fluid. I have been sickened by the fumes with headache and taste of the fumes. It enters the cabin of the vehicle via the ventilation system. The dealer has thoroughly checked the ventilation system and has found nothing wrong. This is a design issu…
Read full complaint
When I use the windshield washer, the cabin is filled with fumes from the washer fluid. I have been sickened by the fumes with headache and taste of the fumes. It enters the cabin of the vehicle via the ventilation system. The dealer has thoroughly checked the ventilation system and has found nothing wrong. This is a design issue with the vehicle. The washer/ ventilation issue was addressed with the 2023 model. I was told by Hyundai Consumer Affairs Division there is nothing that can be done to resole my issue other than manually switching the ventilation by pressing the recirculation button before using the windshield washer. Hyundai Consumer Affairs Case#: 21145978. Others in the vehicle can smell the odor, but most are less sensitive to the fumes.
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 23V180000 (Visibility/Wiper) and 22V633000 (Trailer Hitches); however, the part to complete the recall repair of NHTSA Campaign Number: 22V633000 (Trailer Hitches) was unavailable. The contact stated that the manufacturer had ex…
Read full complaint
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 23V180000 (Visibility/Wiper) and 22V633000 (Trailer Hitches); however, the part to complete the recall repair of NHTSA Campaign Number: 22V633000 (Trailer Hitches) was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I bought HD Palisade 2022 SUV on Jan 2022 at KOEPPEL Hyundai dealer locating LIC NY. Suddenly, radiator fluid is leaking from left and right corner as of Mar 18,2023 and couldn't run long distance because of this. I am a Uber driver for over 7 years in NYC. This is first happened during my driving for 40 years. I called dealer a…
Read full complaint
I bought HD Palisade 2022 SUV on Jan 2022 at KOEPPEL Hyundai dealer locating LIC NY. Suddenly, radiator fluid is leaking from left and right corner as of Mar 18,2023 and couldn't run long distance because of this. I am a Uber driver for over 7 years in NYC. This is first happened during my driving for 40 years. I called dealer and they gave mw 1 weeks waiting time for check up and no idea even they have part or not. If they don't have it, I have to wait 1month (from my friend who bought same car and same month and same dealer). Is other way to repair this matter ASAP ? As a driver, I make ends meet by weekly basis.
The contact owns a 2022 Hyundai Palisade. The contact stated that while driving in snowy and freezing weather the windshield wipers became inoperable due to an accumulation of snow and ice at the bottom of the windshield. The driver had to open the hood to remove the ice in order to allow the wipers to function. The manufacturer…
Read full complaint
The contact owns a 2022 Hyundai Palisade. The contact stated that while driving in snowy and freezing weather the windshield wipers became inoperable due to an accumulation of snow and ice at the bottom of the windshield. The driver had to open the hood to remove the ice in order to allow the wipers to function. The manufacturer and local dealer were notified of the failure, but no assistance was offered. Additionally, while driving the odor of antifreeze was present inside the vehicle. The vehicle was taken to the local dealer who informed that tiny pin holes were present in the radiator and that the radiator needed to be replaced; however, the part was on back order due to high demand. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 10,000.
At just over a year old, I have experienced a CRACKED WINDSHIELD. I believe this was caused by a small pebble hitting the windshield but I do not believe that should have caused a cracked windshield on such a relatively new car.
Official recalls
526V034000 · Air Bags:side/window:curtain
Jan 22, 2026
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Consequence & remedy
Consequence: Improper side curtain air bag deployment increases the risk of injury during a crash.
Remedy: Dealers will install a protective film over the rear window and remove padding, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning March 13, 2026. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 292. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 24, 2026.
25V607000 · Seat Belts: Rear/other:buckle Assembly; Seat Belts:front:buckle Assembly
Sep 11, 2025
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Consequence & remedy
Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.
Additional source detail variants (2)
Seat Belts: Rear/other:buckle Assembly
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.
Seat Belts:front:buckle Assembly
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.
23V180000 · Visibility/wiper
Mar 17, 2023
Hyundai Motor America (Hyundai) is recalling certain 2021-2023 Palisade vehicles. The windshield wiper motor may operate intermittently or fail to operate due to snow or ice buildup on the windshield, causing the wipers to fail.
Consequence & remedy
Consequence: Windshield wiper failure can reduce visibility, increasing the risk of a crash.
Remedy: Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed May 15, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 243. This recall is an expansion of recall number 22V-627.
22V633000 · Trailer Hitches
Aug 18, 2022
Hyundai Motor America (Hyundai) is recalling 2020-2022 Palisade vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Consequence & remedy
Consequence: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a new fuse and wire extension kit, as necessary, free of charge. Owner notification letters were mailed May 18, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 235.
22V353000 · Electrical System: Instrument Cluster/panel
May 18, 2022
Hyundai Motor America (Hyundai) is recalling certain 2022 Palisade vehicles. The instrument cluster assembly may have been manufactured with excessive adhesive, which can disable the instrument cluster display screen.
Consequence & remedy
Consequence: A disabled display screen will not show critical information, such as the meters, gauges, and warning lights, which can increase the risk of a crash.
Remedy: Dealers will replace the instrument cluster assembly, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 230.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE24021 · Inadvertent Seat Belt Unlatch
Opened Aug 7, 2024 · Closed Dec 12, 2025
Status: closed (inferred from source dates) · Seat Belts
On August 7, 2024, the Office of Defects Investigation (ODI) opened PE24021 to investigate complaints alleging inadvertent unlatching of seat belts in model year (MY) 2020-2023 Hyundai Palisade vehicles manufactured by Hyundai Motor America. The complaints alleged that, without warning, the seat belts sometimes inadvertently unlatch, increasing the risk of injury due to full loss of seat belt protection in the event of a crash. As a result of information exchanged as part of the investigation, on April 3, 2025, Hyundai initiated a warranty extension policy for seat belt buckles on model year 2020-2025 Palisade vehicles in the U.S. and Canada. Hyundai subsequently initiated a request for warranty parts returns to support further analysis by the buckle supplier, ZF Lifetec. The warranty extension (reference “Z06”) noted that certain 2020 – 2025 model year Palisade vehicles may experience abnormal seat belt buckle(s) operation. Hyundai extended the warranty coverage for the seat belt buckle under this condition to 15 years/150,000 miles (whichever occurs first) from the date of original retail delivery or date of first use. This action is valid for original and subsequent owners. On September 11, 2025, Hyundai filed recall 25V-607 for certain 2020-2025 Hyundai Palisade vehicles. Hyundai explained in its recall filing that the subject vehicles are equipped with seat belt buckle assemblies in the front row and second row outer seating positions that may contain out-of-specification components manufactured by the supplier. These components can cause interference within the latch channel, potentially increasing friction, particularly under cold ambient temperatures. Improperly produced seat belt buckles, combined with slow insertion of the seat belt tongue plate, may prevent the seat belt buckle from fully latching. The recall remedy is currently under development. In view of Hyundai’s recall action, ODI is closing this Preliminary Evaluation, but will continue to monitor the issue as a remedy is developed and implemented. ODI will take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
RQ22005 · Windshield Wiper Failure
Opened Dec 2, 2022 · Closed May 26, 2023
Status: closed (inferred from source dates) · Visibility/wiper; Visibility:windshield Wiper/washer; Visibility:windshield Wiper/washer:linkages; Visibility:windshield Wiper/washer:motor
On August 15, 2022, Hyundai Motor America (Hyundai) filed a safety recall (NHTSA Recall 22V-627) of 122,919 model year (MY) 2020-2021 Hyundai Palisade vehicles produced from April 10, 2019 to November 30, 2020. This recall addressed windshield wipers that may function intermittently or stop functioning when impeded by the accumulation of snow and/or ice at the bottom of the windshield. Intermittent or inoperative windshield wipers could reduce driver visibility while operating the vehicle in inclement weather, increasing the risk of a crash.On December 2, 2022, the Office of Defects Investigation (ODI) opened this Recall Query (RQ) after receiving 6 consumer complaints alleging windshield wiper failures while driving during wintry precipitation in MY 2021-2023 Hyundai Palisade vehicles (subject vehicles). These vehicles were excluded from Recall 22V-627. At the time of opening the RQ, the root cause and recall remedy were still unknown and under investigation. Thus, the RQ was opened to assess the scope and remedy of Recall 22V-627.In its February 10, 2023 response to ODI's information request on the RQ, Hyundai provided 17 customer complaints and 75 warranty claims related to the alleged defect in the subject vehicles. Hyundai stated that the wiper systems in the subject vehicles are equipped with a different wiper motor design than the earlier-built Palisade vehicles included in Recall 22V-627. Hyundai also stated it does not believe there is an unreasonable risk to motor vehicle safety in the wiper system in subject vehicles.On March 17, 2023, Hyundai filed a new safety recall (NHTSA Recall 23V-180) of 167,085 MY 2021-2023 Palisade vehicles produced from December 1, 2020 to November 22, 2022 when a design change was implemented. The design change, as well as the recall remedy (for both Recalls 22V-627 and 23V-180), is a redesigned driver-side wiper arm that allows for additional snow accumulation between the wiper arm and the cowl, thus reducing the load on the wiper motor and circuit breaker activation.In view of the recall action being taken by Hyundai, ODI is closing this RQ. The agency reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at NHTSA.gov under the following ODI identification numbers:11521365, 11517359, 11512295, 11509965, 11509253, 11508868, 11502146, 11501278, 11497343, 11494119, 11458548, 11450975, 11450045, 11449381, 11443330.
Additional source detail variants (4)
Visibility:windshield Wiper/washer
On August 15, 2022, Hyundai Motor America (Hyundai) filed a safety recall (NHTSA Recall 22V-627) of 122,919 model year (MY) 2020-2021 Hyundai Palisade vehicles produced from April 10, 2019 to November 30, 2020. This recall addressed windshield wipers that may function intermittently or stop functioning when impeded by the accumulation of snow and/or ice at the bottom of the windshield. Intermittent or inoperative windshield wipers could reduce driver visibility while operating the vehicle in inclement weather, increasing the risk of a crash.On December 2, 2022, the Office of Defects Investigation (ODI) opened this Recall Query (RQ) after receiving 6 consumer complaints alleging windshield wiper failures while driving during wintry precipitation in MY 2021-2023 Hyundai Palisade vehicles (subject vehicles). These vehicles were excluded from Recall 22V-627. At the time of opening the RQ, the root cause and recall remedy were still unknown and under investigation. Thus, the RQ was opened to assess the scope and remedy of Recall 22V-627.In its February 10, 2023 response to ODI's information request on the RQ, Hyundai provided 17 customer complaints and 75 warranty claims related to the alleged defect in the subject vehicles. Hyundai stated that the wiper systems in the subject vehicles are equipped with a different wiper motor design than the earlier-built Palisade vehicles included in Recall 22V-627. Hyundai also stated it does not believe there is an unreasonable risk to motor vehicle safety in the wiper system in subject vehicles.On March 17, 2023, Hyundai filed a new safety recall (NHTSA Recall 23V-180) of 167,085 MY 2021-2023 Palisade vehicles produced from December 1, 2020 to November 22, 2022 when a design change was implemented. The design change, as well as the recall remedy (for both Recalls 22V-627 and 23V-180), is a redesigned driver-side wiper arm that allows for additional snow accumulation between the wiper arm and the cowl, thus reducing the load on the wiper motor and circuit breaker activation.In view of the recall action being taken by Hyundai, ODI is closing this RQ. The agency reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at NHTSA.gov under the following ODI identification numbers:11521365, 11517359, 11512295, 11509965, 11509253, 11508868, 11502146, 11501278, 11497343, 11494119, 11458548, 11450975, 11450045, 11449381, 11443330.
Visibility:windshield Wiper/washer:linkages
On August 15, 2022, Hyundai Motor America (Hyundai) filed a safety recall (NHTSA Recall 22V-627) of 122,919 model year (MY) 2020-2021 Hyundai Palisade vehicles produced from April 10, 2019 to November 30, 2020. This recall addressed windshield wipers that may function intermittently or stop functioning when impeded by the accumulation of snow and/or ice at the bottom of the windshield. Intermittent or inoperative windshield wipers could reduce driver visibility while operating the vehicle in inclement weather, increasing the risk of a crash.On December 2, 2022, the Office of Defects Investigation (ODI) opened this Recall Query (RQ) after receiving 6 consumer complaints alleging windshield wiper failures while driving during wintry precipitation in MY 2021-2023 Hyundai Palisade vehicles (subject vehicles). These vehicles were excluded from Recall 22V-627. At the time of opening the RQ, the root cause and recall remedy were still unknown and under investigation. Thus, the RQ was opened to assess the scope and remedy of Recall 22V-627.In its February 10, 2023 response to ODI's information request on the RQ, Hyundai provided 17 customer complaints and 75 warranty claims related to the alleged defect in the subject vehicles. Hyundai stated that the wiper systems in the subject vehicles are equipped with a different wiper motor design than the earlier-built Palisade vehicles included in Recall 22V-627. Hyundai also stated it does not believe there is an unreasonable risk to motor vehicle safety in the wiper system in subject vehicles.On March 17, 2023, Hyundai filed a new safety recall (NHTSA Recall 23V-180) of 167,085 MY 2021-2023 Palisade vehicles produced from December 1, 2020 to November 22, 2022 when a design change was implemented. The design change, as well as the recall remedy (for both Recalls 22V-627 and 23V-180), is a redesigned driver-side wiper arm that allows for additional snow accumulation between the wiper arm and the cowl, thus reducing the load on the wiper motor and circuit breaker activation.In view of the recall action being taken by Hyundai, ODI is closing this RQ. The agency reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at NHTSA.gov under the following ODI identification numbers:11521365, 11517359, 11512295, 11509965, 11509253, 11508868, 11502146, 11501278, 11497343, 11494119, 11458548, 11450975, 11450045, 11449381, 11443330.
Visibility:windshield Wiper/washer:motor
On August 15, 2022, Hyundai Motor America (Hyundai) filed a safety recall (NHTSA Recall 22V-627) of 122,919 model year (MY) 2020-2021 Hyundai Palisade vehicles produced from April 10, 2019 to November 30, 2020. This recall addressed windshield wipers that may function intermittently or stop functioning when impeded by the accumulation of snow and/or ice at the bottom of the windshield. Intermittent or inoperative windshield wipers could reduce driver visibility while operating the vehicle in inclement weather, increasing the risk of a crash.On December 2, 2022, the Office of Defects Investigation (ODI) opened this Recall Query (RQ) after receiving 6 consumer complaints alleging windshield wiper failures while driving during wintry precipitation in MY 2021-2023 Hyundai Palisade vehicles (subject vehicles). These vehicles were excluded from Recall 22V-627. At the time of opening the RQ, the root cause and recall remedy were still unknown and under investigation. Thus, the RQ was opened to assess the scope and remedy of Recall 22V-627.In its February 10, 2023 response to ODI's information request on the RQ, Hyundai provided 17 customer complaints and 75 warranty claims related to the alleged defect in the subject vehicles. Hyundai stated that the wiper systems in the subject vehicles are equipped with a different wiper motor design than the earlier-built Palisade vehicles included in Recall 22V-627. Hyundai also stated it does not believe there is an unreasonable risk to motor vehicle safety in the wiper system in subject vehicles.On March 17, 2023, Hyundai filed a new safety recall (NHTSA Recall 23V-180) of 167,085 MY 2021-2023 Palisade vehicles produced from December 1, 2020 to November 22, 2022 when a design change was implemented. The design change, as well as the recall remedy (for both Recalls 22V-627 and 23V-180), is a redesigned driver-side wiper arm that allows for additional snow accumulation between the wiper arm and the cowl, thus reducing the load on the wiper motor and circuit breaker activation.In view of the recall action being taken by Hyundai, ODI is closing this RQ. The agency reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at NHTSA.gov under the following ODI identification numbers:11521365, 11517359, 11512295, 11509965, 11509253, 11508868, 11502146, 11501278, 11497343, 11494119, 11458548, 11450975, 11450045, 11449381, 11443330.
Visibility/wiper
On August 15, 2022, Hyundai Motor America (Hyundai) filed a safety recall (NHTSA Recall 22V-627) of 122,919 model year (MY) 2020-2021 Hyundai Palisade vehicles produced from April 10, 2019 to November 30, 2020. This recall addressed windshield wipers that may function intermittently or stop functioning when impeded by the accumulation of snow and/or ice at the bottom of the windshield. Intermittent or inoperative windshield wipers could reduce driver visibility while operating the vehicle in inclement weather, increasing the risk of a crash.On December 2, 2022, the Office of Defects Investigation (ODI) opened this Recall Query (RQ) after receiving 6 consumer complaints alleging windshield wiper failures while driving during wintry precipitation in MY 2021-2023 Hyundai Palisade vehicles (subject vehicles). These vehicles were excluded from Recall 22V-627. At the time of opening the RQ, the root cause and recall remedy were still unknown and under investigation. Thus, the RQ was opened to assess the scope and remedy of Recall 22V-627.In its February 10, 2023 response to ODI's information request on the RQ, Hyundai provided 17 customer complaints and 75 warranty claims related to the alleged defect in the subject vehicles. Hyundai stated that the wiper systems in the subject vehicles are equipped with a different wiper motor design than the earlier-built Palisade vehicles included in Recall 22V-627. Hyundai also stated it does not believe there is an unreasonable risk to motor vehicle safety in the wiper system in subject vehicles.On March 17, 2023, Hyundai filed a new safety recall (NHTSA Recall 23V-180) of 167,085 MY 2021-2023 Palisade vehicles produced from December 1, 2020 to November 22, 2022 when a design change was implemented. The design change, as well as the recall remedy (for both Recalls 22V-627 and 23V-180), is a redesigned driver-side wiper arm that allows for additional snow accumulation between the wiper arm and the cowl, thus reducing the load on the wiper motor and circuit breaker activation.In view of the recall action being taken by Hyundai, ODI is closing this RQ. The agency reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at NHTSA.gov under the following ODI identification numbers:11521365, 11517359, 11512295, 11509965, 11509253, 11508868, 11502146, 11501278, 11497343, 11494119, 11458548, 11450975, 11450045, 11449381, 11443330.
Illustration