Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1380–25K
925–50K
650–75K
775–100K
2100–150K
1150K+
163 reports with mileage · 369 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Engine. Review the 129 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Visibility/wiper. Review the 114 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Suspension. Review the 60 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
13 crash reports7 fire reports9 injury reports
What owners actually said
532 reports
Mileage unknown · Nov 10, 2020
Structure
HORRIBLE WHOOSHING SOUND COMES THROUGH BOTH THE DRIVER AND PASSENGER SIDE WINDOWS WHEN GOING 50MPH OR ABOVE. HYUNDAI HAS KNOW ABOUT IT SINCE EARLY THEIR AND ISSUED A SERVICE BULLETIN; HOWEVER, THEY LATER RETRACTED IT WITH NO ADDITIONAL NEXT STEPS. THIS HAS HAPPENED SINCE I PURCHASED THE CAR IN FEBRUARY AND HAS BEEN ACKNOWLEDGED …
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HORRIBLE WHOOSHING SOUND COMES THROUGH BOTH THE DRIVER AND PASSENGER SIDE WINDOWS WHEN GOING 50MPH OR ABOVE. HYUNDAI HAS KNOW ABOUT IT SINCE EARLY THEIR AND ISSUED A SERVICE BULLETIN; HOWEVER, THEY LATER RETRACTED IT WITH NO ADDITIONAL NEXT STEPS. THIS HAS HAPPENED SINCE I PURCHASED THE CAR IN FEBRUARY AND HAS BEEN ACKNOWLEDGED / CONFIRMED BY THE DEALER. THAT SAID, THE DEALER WILL NOT TAKE ACTION WITHOUT ANOTHER SERVICE BULLETIN.
NHTSA ODI #11374028
5,600 miles · Oct 27, 2020
Visibility/wiper
AT 5,600 MILES A CRACK DEVELOPED BEHIND THE REARVIEW MIRROR ON THE WINDSHIELD. WITHIN A DAY THE CRACK TRAVELED FURTHER DOWN AND CURVED TOWARD THE DRIVERS SIDE OF THE WINDSHIELD. THE CAR WAS PARKED IN THE GARAGE WHEN THIS OCCURRED. UPON INSPECTION OF THE WINDSHIELD IT LOOKED AS IF A ROCK HAD HIT THE WINDSHIELD BUT NOT BIG ENOUG…
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AT 5,600 MILES A CRACK DEVELOPED BEHIND THE REARVIEW MIRROR ON THE WINDSHIELD. WITHIN A DAY THE CRACK TRAVELED FURTHER DOWN AND CURVED TOWARD THE DRIVERS SIDE OF THE WINDSHIELD. THE CAR WAS PARKED IN THE GARAGE WHEN THIS OCCURRED. UPON INSPECTION OF THE WINDSHIELD IT LOOKED AS IF A ROCK HAD HIT THE WINDSHIELD BUT NOT BIG ENOUGH THAT WE RECALLED HEARING ANY IMPACT WHILE DRIVING. THE WINDSHIELD IS NOW A SAFETY HAZARD AND NEEDS TO BE REPLACED.
NHTSA ODI #11366687
Mileage unknown · Oct 23, 2020
SeatsUnknown Or Other
NOXIOUS SMELL INSIDE VEHICLE OF GARLIC OR OFF-GASSING OF CHEMICALS. THE SMELL IS OVERWHELMING AND MAKES IT IMPOSSIBLE TO USE THE PALISADE UNTIL YOU HAVE AIRED IT OUT COMPLETELY. MANY COMPLAINTS ON THIS TOPIC ON MESSAGE BOARDS AND NO RESOLUTION FOR OVER 6 MONTHS. HYUNDAI WON'T PERMIT US TO RETURN THE VEHICLE AND THIS SMELL COUL…
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NOXIOUS SMELL INSIDE VEHICLE OF GARLIC OR OFF-GASSING OF CHEMICALS. THE SMELL IS OVERWHELMING AND MAKES IT IMPOSSIBLE TO USE THE PALISADE UNTIL YOU HAVE AIRED IT OUT COMPLETELY. MANY COMPLAINTS ON THIS TOPIC ON MESSAGE BOARDS AND NO RESOLUTION FOR OVER 6 MONTHS. HYUNDAI WON'T PERMIT US TO RETURN THE VEHICLE AND THIS SMELL COULD BE CONNECTED TO POISONOUS CHEMICALS USED IN THE PRODUCTION OF THE LEATHER SEATING. AN INVESTIGATION MUST BE COMPLETED AS IT PRESENTS A HEALTH AND SAFETY HAZARD.
NHTSA ODI #11365948
2,162 miles · Oct 12, 2020
Unknown Or Other
ONLY 2,500 MILES AND NEEDS A FULL WINDSHIELD REPLACEMENT. A SMALL ROCK HIT THE WINDOW, A SMALL CHIP WHICH IMMEDIATELY SPREAD INTO A CRACK ACROSS THE DRIVERS SIDE OF THE WINDSHIELD. AND HAVE TO WAIT 6 WEEKS TO GET IT REPLACED BECAUSE THE WINDSHIELD IS ON BACKORDER - THERE MUST BE AN ISSUE THAT A BRAND NEW VEHICLE ALREADY HAS A …
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ONLY 2,500 MILES AND NEEDS A FULL WINDSHIELD REPLACEMENT. A SMALL ROCK HIT THE WINDOW, A SMALL CHIP WHICH IMMEDIATELY SPREAD INTO A CRACK ACROSS THE DRIVERS SIDE OF THE WINDSHIELD. AND HAVE TO WAIT 6 WEEKS TO GET IT REPLACED BECAUSE THE WINDSHIELD IS ON BACKORDER - THERE MUST BE AN ISSUE THAT A BRAND NEW VEHICLE ALREADY HAS A BACKORDER ON A REPLACEMENT WINDSHIELD!
NHTSA ODI #11363993
4,000 miles · Oct 10, 2020
Visibility/wiper
A SMALL RICE SIZE PEBBLE HIT WINDSHIELD AND CRACKED WINDSHIELD. ANY NORMAL WINDSHIELD WOULD NOT HAVE CRACKED AT ALL. UPON ATTEMPT TO GET IT REPAIRED, THE CRACK SPREAD 2 FEET. THESE WINDSHIELDS ARE VERY POORLY DESIGNED AND HAVE A MAJOR INTEGRITY ISSUE.
NHTSA ODI #11363718
Mileage unknown · Oct 10, 2020
Visibility/wiper
WITHIN A MONTH OF USING MY VEHICLE IT GOT A SMALL CHIP/CRACK ON THE WINDSHIELD. I DONT RECALL HOW IT COULD HAVE HAPPENED. I FIND IT RIDICULOUS HOW WITHIN ONE MONTH I HAD TO GET MY GLASS FIXED.
NHTSA ODI #11363686
10,750 miles · Oct 8, 2020
Visibility/wiper
WINDSHIELD DEVELOPED A CRACK OUT OF NOWHERE. NEVER SAW IT GET HIT, BUT LARGE SPREADING CRACK WAS THERE ONE MORNING ... VERY WEAK GLASS.
NHTSA ODI #11363412
8,000 miles · Oct 5, 2020
Unknown Or OtherVisibility/wiper
INSIDE OF SIX MONTHS I HAVE HAD TWO WINDSHIELDS THAT HAVE HAD TO BE REPLACED. FROM THE SMALLEST CHIP THE ENTIRE WINDSHIELD SPIDERWEBS AND GOES ALL THE WAY ACROSS THE WINDSHIELD THIS IS NOT NORMAL AND I AM WONDERING WHAT ANYONE IS DOING REGARDING THIS PROBLEM. THE WINDSHIELDS ARE VERY THIN AND THIS APPEARS TO BE A SAFETY HAZARD. …
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INSIDE OF SIX MONTHS I HAVE HAD TWO WINDSHIELDS THAT HAVE HAD TO BE REPLACED. FROM THE SMALLEST CHIP THE ENTIRE WINDSHIELD SPIDERWEBS AND GOES ALL THE WAY ACROSS THE WINDSHIELD THIS IS NOT NORMAL AND I AM WONDERING WHAT ANYONE IS DOING REGARDING THIS PROBLEM. THE WINDSHIELDS ARE VERY THIN AND THIS APPEARS TO BE A SAFETY HAZARD. THE LITERALLY WATCHED WHILE DRIVING THE SMALL ROCK CHIP TURN INTO A COMPLETE SPIDERWEB ACROSS MY WINDOW.
NHTSA ODI #11362930
500 miles · Oct 4, 2020
Seats
SEATS SMELL ABSOLUTELY ATROCIOUS LIKE GARLIC BREATHE, SMELL IRRADIATES FROM THE SEATS NAPPA LEATHER
NHTSA ODI #11362695
5,000 miles · Oct 3, 2020
SteeringSuspension
MY VEHICLE HAS WHAT APPEARS TO BE A MAJOR ALIGNMENT ISSUE. WHEN DRIVING ON ALMOST ANY STRAIGHT STRETCH OF ROAD THE VEHICLE PULLS/VEERS TO THE RIGHT. DEALER SAYS THIS IS AS DESIGNED FROM HYUNDAI AND THAT THEY HAVE CHECKED "EVERYTHING". I AM BAFFLED THAT ANY CAR CAN BE "DESIGNED" TO NOT DRIVE STRAIGHT. THEY CLAIM ALL HYUNDAI VE…
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MY VEHICLE HAS WHAT APPEARS TO BE A MAJOR ALIGNMENT ISSUE. WHEN DRIVING ON ALMOST ANY STRAIGHT STRETCH OF ROAD THE VEHICLE PULLS/VEERS TO THE RIGHT. DEALER SAYS THIS IS AS DESIGNED FROM HYUNDAI AND THAT THEY HAVE CHECKED "EVERYTHING". I AM BAFFLED THAT ANY CAR CAN BE "DESIGNED" TO NOT DRIVE STRAIGHT. THEY CLAIM ALL HYUNDAI VEHICLES ARE "DESIGNED" TO PULL TO THE RIGHT. ONE THE TEST DRIVE WITH THE SERVICE MANAGER, DRIVING 50 - 60 MPH, MY VEHICLE DRIFTED 1 AND A HALF LANES TO THE RIGHT ON ITS OWN. UNDER ACCELERATION IT VEERED 3 LANES TO THE RIGHT. THIS WAS IN A MATTER OF 6 OR 7 SECONDS. THIS HAPPENS ON ALMOST ALL ROADS AND INTERSTATES, NOT JUST SOME. THE DEALER SAYS THERE IS NOTHING TO REPAIR AND THIS IS "NORMAL" AND TO TAKE IT UP WITH THE MANUFACTURER. I CAN PROVIDE VIDEO OF THE ISSUE.
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Consequence & remedy
Consequence: Improper side curtain air bag deployment increases the risk of injury during a crash.
Remedy: Dealers will install a protective film over the rear window and remove padding, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning March 13, 2026. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 292. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 24, 2026.
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Consequence & remedy
Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.
Additional source detail variants (2)
Seat Belts: Rear/other:buckle Assembly
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.
Seat Belts:front:buckle Assembly
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.
Hyundai Motor America (Hyundai) is recalling 2020-2022 Palisade vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Consequence & remedy
Consequence: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a new fuse and wire extension kit, as necessary, free of charge. Owner notification letters were mailed May 18, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 235.
Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Palisade vehicles. The windshield wiper motor may become inoperative, causing the wipers to fail.
Consequence & remedy
Consequence: Windshield wiper failure can reduce visibility, increasing the risk of a crash.
Remedy: Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed December 13, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 233.
Hyundai Motor America (Hyundai) is recalling certain 2020 Palisade vehicles. The mounting bolts used to secure the side curtain air bags may damage the side curtain air bags during deployment.
Consequence & remedy
Consequence: Damaged side curtain air bags may not inflate properly in the event of a crash, increasing the risk of injury.
Remedy: Hyundai will notify owners, and dealers will install a protective cover on the mounting bolts, free of charge. The recall began December 20, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 186.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE24021 · Inadvertent Seat Belt Unlatch
Opened Aug 7, 2024 · Closed Dec 12, 2025
Status: closed (inferred from source dates) · Seat Belts
On August 7, 2024, the Office of Defects Investigation (ODI) opened PE24021 to investigate complaints alleging inadvertent unlatching of seat belts in model year (MY) 2020-2023 Hyundai Palisade vehicles manufactured by Hyundai Motor America. The complaints alleged that, without warning, the seat belts sometimes inadvertently unlatch, increasing the risk of injury due to full loss of seat belt protection in the event of a crash. As a result of information exchanged as part of the investigation, on April 3, 2025, Hyundai initiated a warranty extension policy for seat belt buckles on model year 2020-2025 Palisade vehicles in the U.S. and Canada. Hyundai subsequently initiated a request for warranty parts returns to support further analysis by the buckle supplier, ZF Lifetec. The warranty extension (reference “Z06”) noted that certain 2020 – 2025 model year Palisade vehicles may experience abnormal seat belt buckle(s) operation. Hyundai extended the warranty coverage for the seat belt buckle under this condition to 15 years/150,000 miles (whichever occurs first) from the date of original retail delivery or date of first use. This action is valid for original and subsequent owners. On September 11, 2025, Hyundai filed recall 25V-607 for certain 2020-2025 Hyundai Palisade vehicles. Hyundai explained in its recall filing that the subject vehicles are equipped with seat belt buckle assemblies in the front row and second row outer seating positions that may contain out-of-specification components manufactured by the supplier. These components can cause interference within the latch channel, potentially increasing friction, particularly under cold ambient temperatures. Improperly produced seat belt buckles, combined with slow insertion of the seat belt tongue plate, may prevent the seat belt buckle from fully latching. The recall remedy is currently under development. In view of Hyundai’s recall action, ODI is closing this Preliminary Evaluation, but will continue to monitor the issue as a remedy is developed and implemented. ODI will take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
2020 Hyundai Palisade Problems, Complaints & Recalls | Skip That Year
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