2020 Hyundai Palisade

[XXX] - Driving from San Diego to Ventura County (home), my dash flashed something to the effect of "Emergency Braking System Malfunction" as my brakes were engaged while driving 65-70 miles an hour (no vehicles close in front of me or on either side). This was VERY scary and could have caused an accident if there had been vehicles closer. Usually when this system j=kicks in you get a Collision alert alarm, then braking initiates. There was no collision alert either. [XXX] - Took vehicle in and Hyundai said they could not recreate and had me take vehicle home [XXX] - Same thing happened on my way home from camping (emergency braking malfunction and brakes engaged while no vehicles around and nothing in front of me). This time the warning light (Triangle with "!" in middle and a number 1 lit up on dash and stayed on until I turned car off (I have a photo). [XXX] - Found this issue reported by multiple people on Hyundai online forum (emailed to manager at Alexander Hyundai). [XXX] - Took vehicle back in. Manager said he would check cameras as he believes this has happened before and they had to replace cameras. [XXX] - Dealership called and said can't recreate and want me to pick up car. Told them this is going to cause a bad accident and they will be liable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

[XXX] - I was turning left from a stop and my steering wheel abruptly stopped (wouldn't turn) and made a very loud noise. It released when I tried again. Didn't happen again for a couple weeks. This went on and on (seldom reoccurring). then it happened like 3 times in two days and I got concerned. November 2023 - I called the tire place because I had just had tire replaced right before this started. The mechanic was able to recreate it and told me it was an electric rack and pinion malfunction and part is about $1,600 and labor about $450. I told him I would call Hyundai since it should be under warranty. Hyundai told me to bring it in. I brought it in on [XXX]. They said they couldn't recreate it and had me pick it up. [XXX] - I drove to San Diego for work. Noise still happening more common now and steering stops. Now having other issues too (with malfunction of emergency braking system - reported separately). [XXX] - Took car back to Hyundai. They said they can't recreate either issue and sent me home with no fix again. [XXX] - Found the exact same issue reported on the Hyundai Forum online. It stated exactly how to recreate (said it occurs when turning left when the eco mode has turned your car off and it starts up again when taking foot off gas and turning left concurrently). I called JJ (manager at Hyundai) back. I emailed him the forum emails and told him that I was able to recreate with this. He told me to bring it back in [XXX] - Dropped car off at Hyundai again. Got call that they can't recreate again and want me to come pick up car. Told him I was concerned for safety (16 year old son now driving). Transferred me to manager and left message. Waiting on call back. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Car stored in garage. Upon starting the vehicle instrument gauges (speedometer, tachometer, fuel, etc...) remained in off position. Needles would slightly flutter. Car is drivable, but gauges all read essentially zero with needles fluttering. digital speed reporting was also registering 0MPH when driving. Digital fuel range reports correctly while fuel gauge needle registered E. Turned car off an on several times with no effect. Left car for ~20 minutes and tried again and at this point the gauges worked as intended. This happened once before ~3 months ago, but resolved quickly after 5 minutes.

hyundai palisade sel 2020 frequently stops the speedometer ,rpm meter,fuel gauge ,lane departure. This may be due to defection instrument cluster,a recall should be immediately made as it might cause accident as speed of a vehicle cannot be knowing and also the lane departure is never turned on when this happen ,also driver won’t know how much is the fuel remaining . Attaching a photo

The engine is burning oil. I've had it inspected by Huyndai however they stated it would be 18+ months before getting it fixed. At this point it's burning 1qt oil every 3 weeks. I work from home, and drive my daughter to school a few times a week so not warranting that much oil in 3 weeks. I get oil changes every 4000 miles as recommended. My car will all of the sudden sputter, check engine light will go on, it will lurch forward which is a safety hazard to not only those in the car but those behind me in traffic. It has been inspected and reproduced by an independent service and a Hyundai dealer. Looking at the carfax, this has been an ongoing issue with this vehicle judging by the revious owners vehicle maintenance records.

Started my palisade and put the car in reverse. After 1 or 2 seconds, my car went to neutral. Error showed on my cluster “Shifter system malfunction! Service immediately”. I tried multiple times to put my car in park, drive or reverse without luck. After about 2 minutes the cluster said it couldn’t put the car in park and it automatically set the emergency brake. I had to shut the car off with it in neutral. I was able to restart the car and it did go into gear.

The following recall has been repaired (see attached): Manufacturer Recall Number 235; NHTSA Recall Number 22V633000 However, the dealership is unable to successfully (continuously fails to) clear the recall for this VIN: [XXX] . Please clear this recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Problems started about 1.5yrs ago - car would make horrible noises from the engine, knocking sounds, lost some electric/AV systems. Brought to local dealership, had a bunch of codes; dealer said issue with t-stat sensor. No issues for another 3k miles, knocking sounds again. Mentioned to service advisor during oil change, couldn't recreate. Same problem every 3k miles, dealer/service repeatedly couldn't recreate issue/sound. Check engine light comes on, dealer said issue with EZ-Pass interfering with computer, need to pay $150 to reset computer and move EZ-Pass. Continue to take car for oil changes at dealerhip every 3k miles. In May 2023, dealer/service used 0w20 oil instead of 5w30 - apparently dealer/service noticed no oil in car, but didn't tell us, thought different oil weight would help "stretch" oil to next oil change interval (it didn't - burned through all 6.9qts before the end of 3k miles). End of Sept 2023, car sounds horrible again, losing auto stop/start feature, knocking. Husband found YouTube video of similar issues for same car - checked oil dipstick, bone dry. We added 5qts of oil, called Hyundai Corp and dealership, setup for oil change and to start consumption test. Dealer/service overfilled oil (charged for 8qts, car take 6.9, usual charge for 7qts, suddenly charged 8qts?) 1st 1000miles, dealer notes oil 1.5qts low, 2nd 1000 notes 1.4qts low. Dealer says excessive, but need to continue with consumption test. I've taken videos of my dipstick before each consumption test, dipstick shows oil at or below L. No oil lights ever displayed on car dash. Dealer attempted to coverup faulty engine, hoping I'd get past warranty coverage.