NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
85 reportsClear category filterMileage unknown · Jun 5, 2024
Electrical SystemUnknown Or OtherVehicle Speed Control
My 2020 Hyundai Palisade slipped into neutral while slowing down in traffic. Was able to quickly pull over, brake and put back into drive. Happened 3 more times while slowing down for turns on my way home. All happened under 15 mph and had a slight grinding sound when placed back into park, drive then accelerating. Plan to take …
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My 2020 Hyundai Palisade slipped into neutral while slowing down in traffic. Was able to quickly pull over, brake and put back into drive. Happened 3 more times while slowing down for turns on my way home. All happened under 15 mph and had a slight grinding sound when placed back into park, drive then accelerating. Plan to take it to the Hyundai dealership tomorrow, but scared to drive it!
NHTSA ODI #11592537
Mileage unknown · May 25, 2024
Unknown Or Other
Due to a recall that Hyundai has not fully resolved, I am unable to use the OEM tow hitch that I paid for when I purchased my car because there is not an updated fuse for the trailer hitch. Hence, trailers won't have lights, making them illegal and unsafe. The Hyundai dealership "resolved" the recall by removing the fuse several…
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Due to a recall that Hyundai has not fully resolved, I am unable to use the OEM tow hitch that I paid for when I purchased my car because there is not an updated fuse for the trailer hitch. Hence, trailers won't have lights, making them illegal and unsafe. The Hyundai dealership "resolved" the recall by removing the fuse several months ago, but never replaced it. Furthermore, the dealership never told me that I was unable to use the tow hitch. I was only told that the recall was resolved.
NHTSA ODI #11590778
Mileage unknown · Feb 20, 2024
Forward Collision AvoidanceService BrakesUnknown Or Other
On February 2024, I took the SUV to Lynn's Hyundai for an issue with A front sensor or the braking system - The problem is when you're driving at times very often in the streets, the vehicle will automatically cause the brake sensor to go off the dashboard with light up and the brakes will engage causing the vehicle to jerk hard…
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On February 2024, I took the SUV to Lynn's Hyundai for an issue with A front sensor or the braking system - The problem is when you're driving at times very often in the streets, the vehicle will automatically cause the brake sensor to go off the dashboard with light up and the brakes will engage causing the vehicle to jerk hard and or stop at times and I have a huge concern that this may cause a serious accident. I was told by Hyundai service department, that perhaps were driving to close to other vehicles to cause this, but it happened several times when there are no vehicles or objects present. Apparently they had no interest in resolving this matter, they claim that the system test showed no duplication of said issue, vehicle was taken on a road test and they found no issues, The recall were all fixed, and I was called to pick up vehicle. I drove a few and the braking started again, so I pulled over and started recording to see if happens again and I was able to catch some of this problem on video. This has caused my husband to lose control of the vehicle causing him to hit a cone on the road. Your immediate help with this matter would be greatly appreciate.
NHTSA ODI #11572860
Mileage unknown · Feb 5, 2024
Unknown Or Other
Trunk strut/ spring plastic broke off making trunk not being able to close properly. Had to manually close trunk due to issue and eventually spring completely broke off and unable to close trunk. Safety hazard because trunk slams without having strut spring which could cause serious damage/injury to person/children if closed on.…
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Trunk strut/ spring plastic broke off making trunk not being able to close properly. Had to manually close trunk due to issue and eventually spring completely broke off and unable to close trunk. Safety hazard because trunk slams without having strut spring which could cause serious damage/injury to person/children if closed on. Read online that issue was happening. Hyundai said no warranty or defect. However have had multiple dealerships say that they have replaced this issue on Palisades.
NHTSA ODI #11570089
Mileage unknown · Nov 17, 2023
Unknown Or Other
The following recall has been repaired (see attached): Manufacturer Recall Number 235; NHTSA Recall Number 22V633000 However, the dealership is unable to successfully (continuously fails to) clear the recall for this VIN: [XXX] . Please clear this recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA…
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The following recall has been repaired (see attached): Manufacturer Recall Number 235; NHTSA Recall Number 22V633000 However, the dealership is unable to successfully (continuously fails to) clear the recall for this VIN: [XXX] . Please clear this recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11555745
Mileage unknown · Sep 27, 2023
SuspensionUnknown Or Other
Vehicle front and rear suspension has unsafe shock/strut equipment, which causes lack of control while driving, audible noise within the passenger compartment, and rough handling.
NHTSA ODI #11546835
Mileage unknown · Jun 4, 2023
Unknown Or Other
Recall 235 was performed incorrectly by a dealership in Tacoma, WA. My Palisade 2020 has an OEM trailer hitch and wiring harness. The dealership completed the inspection in spite of the fact that the instructions say not to when there is an OEM hitch and wiring harness. The Tacoma dealership pulled the trailer fuses and …
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Recall 235 was performed incorrectly by a dealership in Tacoma, WA. My Palisade 2020 has an OEM trailer hitch and wiring harness. The dealership completed the inspection in spite of the fact that the instructions say not to when there is an OEM hitch and wiring harness. The Tacoma dealership pulled the trailer fuses and my local dealership in Kirkland WA refused to do the harness replacement. They said Hyundai would refuse to pay for it. I am also trying to get the dealership I purchased the car from three months ago to do the install. But that is in another city. The updated 235 recall is now out with the repair procedure shown and I am having trouble getting dealers to do the harness replacement due to the fact that they say there are 0 recalls left to do for my Palisade. I need your site to show that the replacement recall (just issued) is needed for my car. It is Recall 23-01-044H and is an update of the original 235 recall.
NHTSA ODI #11525286
Mileage unknown · Feb 2, 2023
Unknown Or Other
We received a Safety Recall for the Tow Hitch on our 2020 Hyundai Palisade. We took the vehicle to the dealership last summer and they removed the fuse and therefore, disabled the towing ability of the vehicle. It has been over 5 months since this was done. Hyundai still does not have a solution for the Safety Recall. What c…
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We received a Safety Recall for the Tow Hitch on our 2020 Hyundai Palisade. We took the vehicle to the dealership last summer and they removed the fuse and therefore, disabled the towing ability of the vehicle. It has been over 5 months since this was done. Hyundai still does not have a solution for the Safety Recall. What can be done to bring a resolution for this Safety Recall?
NHTSA ODI #11505201
Mileage unknown · Dec 24, 2022
Back Over PreventionUnknown Or Other
This issue was first noticed on December 13th, 2021, and has been an ongoing frustration. I am constantly getting this error: "Parking Sensor Error or Blockage." Please take a look at the attached picture as a reference. On February 8th, 2022, I brought my Hyundai Palisade to the dealer's service department for them to find o…
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This issue was first noticed on December 13th, 2021, and has been an ongoing frustration. I am constantly getting this error: "Parking Sensor Error or Blockage." Please take a look at the attached picture as a reference. On February 8th, 2022, I brought my Hyundai Palisade to the dealer's service department for them to find out what may be wrong. Their technician notes: "Scan all modules for codes with GDS. No DTC in any module. Drove vehicle testing all front and rear sensors, and all are working as designed." Please see attached PDF of the service department's official printout. But I have had the same repeating issue since, most recently, last week. Something must be wrong with these technicians. Last year I had the front passenger window whistling sound issue, and technicians said after driving the Palisade that nothing was wrong with it and everything was working as designed. Time after, Hyundai issued a recall because of this issue! I don't trust the service department, and driving this car with a faulty sensor is a concern. Please advise, as the warranty period might be almost over, and I don't know what else to try. We barely use this car; while not in use, it's parked inside a garage and, when used, is for road trips.
NHTSA ODI #11498759
Mileage unknown · Sep 18, 2022
Unknown Or Other
On the 2020 Palisade SEL Premium the blue tooth voice recognition for calling out and siri request only works when the iPhone or Android phone is connected through the counsel USB. (CARPLAY) When not connected with the USB cord, but connected through the Bluetooth to the phone, the phone can receive and call out by touching th…
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On the 2020 Palisade SEL Premium the blue tooth voice recognition for calling out and siri request only works when the iPhone or Android phone is connected through the counsel USB. (CARPLAY) When not connected with the USB cord, but connected through the Bluetooth to the phone, the phone can receive and call out by touching the screen. Also, phone contacts shown on the screen through the Bluetooth can be retrieved by manually panning through the contacts and toughing the contact to be called. When a call is received through the Blue tooth, again you have to take your hand off the steering wheel and eyes off the road to find and touch the screen receiver button. The steering wheel phone buttons do work unless again the phone is connected through USB cord / Carplay. This is an Epic Fail for this model Hyundai and sets a big question for their advancement into Bluetooth technology. Also, I question their concern for driver and pedestrian safety, with the driver taking his eyes off the road and their hand searching the the monitor screen to manually answer or use their phone.
NHTSA ODI #11485076
Official recalls
5Jan 22, 2026
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Consequence & remedy
Consequence: Improper side curtain air bag deployment increases the risk of injury during a crash.
Remedy: Dealers will install a protective film over the rear window and remove padding, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning March 13, 2026. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 292. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 24, 2026.
Sep 11, 2025
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Consequence & remedy
Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.
Additional source detail variants (2)
Seat Belts: Rear/other:buckle Assembly
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.
Seat Belts:front:buckle Assembly
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.
Aug 18, 2022
Hyundai Motor America (Hyundai) is recalling 2020-2022 Palisade vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Consequence & remedy
Consequence: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a new fuse and wire extension kit, as necessary, free of charge. Owner notification letters were mailed May 18, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 235.
Aug 15, 2022
Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Palisade vehicles. The windshield wiper motor may become inoperative, causing the wipers to fail.
Consequence & remedy
Consequence: Windshield wiper failure can reduce visibility, increasing the risk of a crash.
Remedy: Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed December 13, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 233.
Nov 7, 2019
Hyundai Motor America (Hyundai) is recalling certain 2020 Palisade vehicles. The mounting bolts used to secure the side curtain air bags may damage the side curtain air bags during deployment.
Consequence & remedy
Consequence: Damaged side curtain air bags may not inflate properly in the event of a crash, increasing the risk of injury.
Remedy: Hyundai will notify owners, and dealers will install a protective cover on the mounting bolts, free of charge. The recall began December 20, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 186.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE24021 · Inadvertent Seat Belt Unlatch
Opened Aug 7, 2024 · Closed Dec 12, 2025
Status: closed (inferred from source dates) · Seat Belts
On August 7, 2024, the Office of Defects Investigation (ODI) opened PE24021 to investigate complaints alleging inadvertent unlatching of seat belts in model year (MY) 2020-2023 Hyundai Palisade vehicles manufactured by Hyundai Motor America. The complaints alleged that, without warning, the seat belts sometimes inadvertently unlatch, increasing the risk of injury due to full loss of seat belt protection in the event of a crash. As a result of information exchanged as part of the investigation, on April 3, 2025, Hyundai initiated a warranty extension policy for seat belt buckles on model year 2020-2025 Palisade vehicles in the U.S. and Canada. Hyundai subsequently initiated a request for warranty parts returns to support further analysis by the buckle supplier, ZF Lifetec. The warranty extension (reference “Z06”) noted that certain 2020 – 2025 model year Palisade vehicles may experience abnormal seat belt buckle(s) operation. Hyundai extended the warranty coverage for the seat belt buckle under this condition to 15 years/150,000 miles (whichever occurs first) from the date of original retail delivery or date of first use. This action is valid for original and subsequent owners. On September 11, 2025, Hyundai filed recall 25V-607 for certain 2020-2025 Hyundai Palisade vehicles. Hyundai explained in its recall filing that the subject vehicles are equipped with seat belt buckle assemblies in the front row and second row outer seating positions that may contain out-of-specification components manufactured by the supplier. These components can cause interference within the latch channel, potentially increasing friction, particularly under cold ambient temperatures. Improperly produced seat belt buckles, combined with slow insertion of the seat belt tongue plate, may prevent the seat belt buckle from fully latching. The recall remedy is currently under development. In view of Hyundai’s recall action, ODI is closing this Preliminary Evaluation, but will continue to monitor the issue as a remedy is developed and implemented. ODI will take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.