Rear shocks leaking and fail inspection. This was confirmed by both the dealer and independent service center. There were no warnings. This is the second time the same shocks have needed to be replaced. The first time they lasted 3 years, the second time two years. This is an endemic problem with these shocks affecting both the …
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Rear shocks leaking and fail inspection. This was confirmed by both the dealer and independent service center. There were no warnings. This is the second time the same shocks have needed to be replaced. The first time they lasted 3 years, the second time two years. This is an endemic problem with these shocks affecting both the original and OEM replacement parts.
NHTSA ODI #11682924
Mileage unknown · Aug 24, 2025
Suspension
The rear struts are failed within a very short amount of mileage driven. Warrantied twice, but fail again after 20-30k miles. Safety concerned because boucy ride can result in lost of control when hitting bump in the corner. No warning lamps or messages appeared. However, clunking noise from the back.
NHTSA ODI #11682712
Mileage unknown · Aug 23, 2025
Suspension
Suspension failure - shock absorbers Sever bouncing caused - unsafe for rear passengers Replaced absorbers - problem reoccurred within 5k miles Dealership inspection - part failure again no warnings, sudden popping sound with increased bouncing. This makes the car unsuitable to drive safely.
NHTSA ODI #11682541
Mileage unknown · Aug 20, 2025
Suspension
The shocks have failed and are noticably loud and will drop out hard whenever there is any bump which while turning could cause serious safety issues. This has been a common issue from what I have seen.
NHTSA ODI #11681881
Mileage unknown · Aug 12, 2025
Suspension
Rear suspension making popping sound at low speed. Rear shocks have also seemed not performing properly over potholes at one time causing an error code for the AWD system. Had local dealer make repairs for TSB for this know issue of shock mounting insulators. Vehicle noise was fixed and ride seemed to be improved for about one …
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Rear suspension making popping sound at low speed. Rear shocks have also seemed not performing properly over potholes at one time causing an error code for the AWD system. Had local dealer make repairs for TSB for this know issue of shock mounting insulators. Vehicle noise was fixed and ride seemed to be improved for about one day then it started making same popping sound again at slow speeds. Assuming rough ride will return shortly.
NHTSA ODI #11680264
Mileage unknown · Jul 28, 2025
Suspension
Have a 2020 palisade unlimited with self leveling shocks, started hearing clunking, knocking noise in rear. Have 74k miles currently but started hearing knocking sound at about 55k miles. Replaced shock mounts on both sides which didn’t fix the problem.
NHTSA ODI #11676735
Mileage unknown · Jul 28, 2025
Suspension
TSB # MC-10207814-0001 I Have already had this repaired once, in 2023 and the other in 2024. My vehicle is now out of warranty, and Hyundai won't do anything for this fix. Looking online, there are plenty other complaints regarding the rattling noise experienced with this issue. I believe this should become a recall, and all…
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TSB # MC-10207814-0001 I Have already had this repaired once, in 2023 and the other in 2024. My vehicle is now out of warranty, and Hyundai won't do anything for this fix. Looking online, there are plenty other complaints regarding the rattling noise experienced with this issue. I believe this should become a recall, and all vehicles on the road should be able to get this replaced in or out of warranty.
NHTSA ODI #11676645
Mileage unknown · Jul 27, 2025
Suspension
- Self leveling rear shocks failed at 21,000 miles leading to dangerous instability on the highway. - The problem was ignored by my primary Hyundai dealer but identified by another and the shocks were replaced. Hyundai Corporate was of no help. - There are numerous reports of self leveling rear shock failures on the higher Hy…
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- Self leveling rear shocks failed at 21,000 miles leading to dangerous instability on the highway. - The problem was ignored by my primary Hyundai dealer but identified by another and the shocks were replaced. Hyundai Corporate was of no help. - There are numerous reports of self leveling rear shock failures on the higher Hyundai Palisade trim levels. See on line chat forums; Google "Hyundai Palisade Rear Shck Failures". - Hyundai has failed to correct this safety issue and continues to manufacture and offer their self leveling rear shocks on certain model trims. This is a safety problem requiring an investigation by the NTSB. - As a note, 40 per cent of the writers mileage is highway, and there were no heavy loads or abusive driving practices.
NHTSA ODI #11676457
Mileage unknown · Jul 3, 2025
Suspension
The rear shocks have gone bad 2 times already, and now are bad a third time at 28,000 miles. The shocks begin to clunk and the rear end vibrates over bumps.
NHTSA ODI #11671126
Mileage unknown · Jun 30, 2025
Suspension
The shocks have been worn out, clunking and not damping bumps. It causes excessive bounce making the vehicle hard to control on the road. It has been verified by a shop and no warning signs on dash.
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Consequence & remedy
Consequence: Improper side curtain air bag deployment increases the risk of injury during a crash.
Remedy: Dealers will install a protective film over the rear window and remove padding, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning March 13, 2026. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 292. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 24, 2026.
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Consequence & remedy
Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.
Additional source detail variants (2)
Seat Belts: Rear/other:buckle Assembly
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.
Seat Belts:front:buckle Assembly
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.
Hyundai Motor America (Hyundai) is recalling 2020-2022 Palisade vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Consequence & remedy
Consequence: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a new fuse and wire extension kit, as necessary, free of charge. Owner notification letters were mailed May 18, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 235.
Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Palisade vehicles. The windshield wiper motor may become inoperative, causing the wipers to fail.
Consequence & remedy
Consequence: Windshield wiper failure can reduce visibility, increasing the risk of a crash.
Remedy: Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed December 13, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 233.
Hyundai Motor America (Hyundai) is recalling certain 2020 Palisade vehicles. The mounting bolts used to secure the side curtain air bags may damage the side curtain air bags during deployment.
Consequence & remedy
Consequence: Damaged side curtain air bags may not inflate properly in the event of a crash, increasing the risk of injury.
Remedy: Hyundai will notify owners, and dealers will install a protective cover on the mounting bolts, free of charge. The recall began December 20, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 186.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE24021 · Inadvertent Seat Belt Unlatch
Opened Aug 7, 2024 · Closed Dec 12, 2025
Status: closed (inferred from source dates) · Seat Belts
On August 7, 2024, the Office of Defects Investigation (ODI) opened PE24021 to investigate complaints alleging inadvertent unlatching of seat belts in model year (MY) 2020-2023 Hyundai Palisade vehicles manufactured by Hyundai Motor America. The complaints alleged that, without warning, the seat belts sometimes inadvertently unlatch, increasing the risk of injury due to full loss of seat belt protection in the event of a crash. As a result of information exchanged as part of the investigation, on April 3, 2025, Hyundai initiated a warranty extension policy for seat belt buckles on model year 2020-2025 Palisade vehicles in the U.S. and Canada. Hyundai subsequently initiated a request for warranty parts returns to support further analysis by the buckle supplier, ZF Lifetec. The warranty extension (reference “Z06”) noted that certain 2020 – 2025 model year Palisade vehicles may experience abnormal seat belt buckle(s) operation. Hyundai extended the warranty coverage for the seat belt buckle under this condition to 15 years/150,000 miles (whichever occurs first) from the date of original retail delivery or date of first use. This action is valid for original and subsequent owners. On September 11, 2025, Hyundai filed recall 25V-607 for certain 2020-2025 Hyundai Palisade vehicles. Hyundai explained in its recall filing that the subject vehicles are equipped with seat belt buckle assemblies in the front row and second row outer seating positions that may contain out-of-specification components manufactured by the supplier. These components can cause interference within the latch channel, potentially increasing friction, particularly under cold ambient temperatures. Improperly produced seat belt buckles, combined with slow insertion of the seat belt tongue plate, may prevent the seat belt buckle from fully latching. The recall remedy is currently under development. In view of Hyundai’s recall action, ODI is closing this Preliminary Evaluation, but will continue to monitor the issue as a remedy is developed and implemented. ODI will take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
2020 Hyundai Palisade Problems, Complaints & Recalls | Skip That Year
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