When exiting the vehicle the door ripped a gash in my right leg in the calf area. There was a recall, they supposedly fixed it. It happened again after the repair was made. It doesn't look to me the repair was made. It was repaired by Doug's Hyundai on 04/07/2022. I have contacted HyundaiUSA and have a case opened but all I…
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When exiting the vehicle the door ripped a gash in my right leg in the calf area. There was a recall, they supposedly fixed it. It happened again after the repair was made. It doesn't look to me the repair was made. It was repaired by Doug's Hyundai on 04/07/2022. I have contacted HyundaiUSA and have a case opened but all I am getting is the runaround. Case 20085813, contact is Haley 833.462.8722 ext 65118.
NHTSA ODI #11481039
Mileage unknown · Aug 8, 2022
StructureInjury
Power liftgate fell without warning and struck my wife in the head. Liftgate will go up and down when activated, but will fall without warning.
NHTSA ODI #11478085
Mileage unknown · Dec 13, 2021
Structure
While on highway or driving over 30MPH, there begins a whistling noise that can get pretty loud on the highway. It seems as though the seal of the door is not properly molded around the door allowing the wind to get in and create a very annoying noise while driving.
NHTSA ODI #11443708
4,500 miles · Apr 30, 2021
SeatsStructureUnknown Or Other
JUST PURCHASED THIS VEHICLE YESTERDAY. TOOK IT FOR A TEST DRIVE TWO DAYS EARLIER AND NOTICED VERY STRONG INTERIOR ODOR, SUCH A CARPET CLEANER OR DISINFECTANT, WHICH WE ASSUMED WAS FROM DEALERSHIP TRYING TO CLEAN, BUT OTHER CARS WE TEST DROVE DID NOT HAVE THIS SMELL. BOTH MY US AND AND I CAME HOME THAT AFTERNOON WITH A STRONG HE…
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JUST PURCHASED THIS VEHICLE YESTERDAY. TOOK IT FOR A TEST DRIVE TWO DAYS EARLIER AND NOTICED VERY STRONG INTERIOR ODOR, SUCH A CARPET CLEANER OR DISINFECTANT, WHICH WE ASSUMED WAS FROM DEALERSHIP TRYING TO CLEAN, BUT OTHER CARS WE TEST DROVE DID NOT HAVE THIS SMELL. BOTH MY US AND AND I CAME HOME THAT AFTERNOON WITH A STRONG HEADACHE THAT LASTED ALL NIGHT. WE ASSUMED IT WAS FROM STRESS AND CAR SHOPPING'S. WE STILL DECIDED TO PURCHASE THE CAR, ASSUMING IT WAS STILL JUST A DISINFECTANT AND WOULD GO AWAY. BROUGHT HOME, OPENED ALL DOORS AND WINDOWS AND BACK HATCH TO AIR OUT. SPRAYED WITH NATURAL AIR FRESHENER ALL OVER CARPETS AND FLOORS. AFTER ONE NIGHT OF SITTING CLOSED INSIDE THE GARAGE, OPENED UP THE DOORS TO FIND THE SMELL IS GETTING STRONGER AND MORE INTENSE. OPENED THE WINDOWS TO LET AIR OUT AND SPRAYED CARPETS AGAIN. TODAY, AN ARTICLE WAS RELEASED THAT THOUSANDS OF OTHER HYUNDAI PALISADE OWNERS ARE COMPLAINING OF THE SAME ISSUE, AND IS TIED TO THE HIGHER END MODELS AND NAPPA LEATHER SEAT, WHICH WE HAVE. WE NOW HAVE LEARNED THAT HYUNDAI HAS BEEN MADE AWARE OF THIS ISSUE AND ARE NOT RESPONDING. WE ARE SAD TO FIND OUT THAT OUR 1 DAY OLD CAR (TO US) HAS SUCH A WIDESPREAD PROBLEM THAT WE WERE NOT AWARE OF AND CANNOT STAND. WE ARE CONCERNED ABOUT THE MATERIALS AND PRODUCTS USED TO BUILD THIS HIGH END VEHICLE AND IT'S AFFECTS ON OUR HEALTH. I AM VERY SENSITIVE TO SMELL AMD HAVE COMPLAINED OF THIS AWFUL SCENT SINCE WE FIRST SAT IN THE CAR. NOW THAT WE KNOW THIS MAY NOT BE SOMETHING THAT WILL JUST AIR OUT AND MAY BE AN INHERENT PROBLEM DIRECTLY FROM HYUNDAI, WE WANT ACTION. THIS MAY BE THE REAL REASON WHY THE PREVIOUS OWNER TURNED IT IN. IT IS AWFUL AND I DON'T FEEL COMFORTABLE SITTING MYSELF OR MY FAMILY IN OUR NEWLY PURCHASED VEHICLE. WE FEEL HYUNDAI SHOULD REPLACE OR REPAIR THIS PROBLEM WITH A RECALL!
NHTSA ODI #11414629
6,621 miles · Jan 25, 2021
Structure
DRIVER SIDE WHISTLE WHEN DRIVING THE CAR IF THE WHEN THE WIND IS COMING FROM THE DRIVER SIDE OF THE CAR. THE PROBLEM SEEMS TOT BE LIMITED TO HIGHWAY DRIVING AND ONLY LOW WHISTLES IN THE CITY. IT DON'T SEEM TO HAVE ANY WHISTLING WHEN THERE IS NO WIND, TAILWIND OR HEADWIND. THE WHISTLE WHEN ON THE HIGHWAY IS SO LOUD IT IS DISTRA…
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DRIVER SIDE WHISTLE WHEN DRIVING THE CAR IF THE WHEN THE WIND IS COMING FROM THE DRIVER SIDE OF THE CAR. THE PROBLEM SEEMS TOT BE LIMITED TO HIGHWAY DRIVING AND ONLY LOW WHISTLES IN THE CITY. IT DON'T SEEM TO HAVE ANY WHISTLING WHEN THERE IS NO WIND, TAILWIND OR HEADWIND. THE WHISTLE WHEN ON THE HIGHWAY IS SO LOUD IT IS DISTRACTING AND MAKING IT DIFFICULT TO CONCENTRATE ON DRIVING THEREFORE A SAFETY HAZARD. THE DEALER SAY IT IS BEEN RESEARCHED AND IS HARD TO REPRODUCE THEREFORE IS DOING NOTHING ABOUT THE ISSUE. I HAVE VIDEO FILE FOR YOU TO LISTEN TO THAT I CAN UPLOAD SOMEWHERE OR SEND.
NHTSA ODI #11389751
500 miles · Dec 16, 2020
Structure
INTERMITTENT WHISTLING SOUND AND EXCESSIVE WIND NOISE. APPEARS TO ORIGINATE FROM THE FRONT DRIVER AND PASSENGER DOORS/WINDOWS. THIS MAKES DRIVING VERY UNCOMFORTABLE AT SPEEDS OVER 50 MPH
NHTSA ODI #11383825
Mileage unknown · Nov 10, 2020
Structure
HORRIBLE WHOOSHING SOUND COMES THROUGH BOTH THE DRIVER AND PASSENGER SIDE WINDOWS WHEN GOING 50MPH OR ABOVE. HYUNDAI HAS KNOW ABOUT IT SINCE EARLY THEIR AND ISSUED A SERVICE BULLETIN; HOWEVER, THEY LATER RETRACTED IT WITH NO ADDITIONAL NEXT STEPS. THIS HAS HAPPENED SINCE I PURCHASED THE CAR IN FEBRUARY AND HAS BEEN ACKNOWLEDGED …
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HORRIBLE WHOOSHING SOUND COMES THROUGH BOTH THE DRIVER AND PASSENGER SIDE WINDOWS WHEN GOING 50MPH OR ABOVE. HYUNDAI HAS KNOW ABOUT IT SINCE EARLY THEIR AND ISSUED A SERVICE BULLETIN; HOWEVER, THEY LATER RETRACTED IT WITH NO ADDITIONAL NEXT STEPS. THIS HAS HAPPENED SINCE I PURCHASED THE CAR IN FEBRUARY AND HAS BEEN ACKNOWLEDGED / CONFIRMED BY THE DEALER. THAT SAID, THE DEALER WILL NOT TAKE ACTION WITHOUT ANOTHER SERVICE BULLETIN.
NHTSA ODI #11374028
12,000 miles · Sep 3, 2020
Structure
WHISTLING/WIND NOISE OCCURS AROUND THE DOOR GLASS AREA WHILE DRIVING.
NHTSA ODI #11353036
200 miles · Jun 6, 2020
StructureUnknown Or Other
WHEN DRIVING I CAN HEAR WIND NOISE COMING FROM THE DRIVERS SIDE DOOR ABOUT 60 MPH. *TR
NHTSA ODI #11327514
450 miles · Mar 8, 2020
StructureUnknown Or Other
WIND NOISE DURING DRIVING AT 35-40 MPH IN CABIN NEAR DRIVER AND PASSENGER DOORS, BECOMES MORE LOUDER ON THE FREEWAY. A CRACK IN THE FRONT WINDSHIELD AFTER ROCK/DEBRIS HAD NICKED THE FRONT WINDSHIELD WHILE ON THE FREEWAY. THE CRACK QUICKLY KEEPS ON EXPANDING IN A SHORT PERIOD OF TIME AFTER GETTING NICKED.
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Consequence & remedy
Consequence: Improper side curtain air bag deployment increases the risk of injury during a crash.
Remedy: Dealers will install a protective film over the rear window and remove padding, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning March 13, 2026. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 292. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 24, 2026.
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Consequence & remedy
Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.
Additional source detail variants (2)
Seat Belts: Rear/other:buckle Assembly
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.
Seat Belts:front:buckle Assembly
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.
Hyundai Motor America (Hyundai) is recalling 2020-2022 Palisade vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Consequence & remedy
Consequence: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a new fuse and wire extension kit, as necessary, free of charge. Owner notification letters were mailed May 18, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 235.
Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Palisade vehicles. The windshield wiper motor may become inoperative, causing the wipers to fail.
Consequence & remedy
Consequence: Windshield wiper failure can reduce visibility, increasing the risk of a crash.
Remedy: Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed December 13, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 233.
Hyundai Motor America (Hyundai) is recalling certain 2020 Palisade vehicles. The mounting bolts used to secure the side curtain air bags may damage the side curtain air bags during deployment.
Consequence & remedy
Consequence: Damaged side curtain air bags may not inflate properly in the event of a crash, increasing the risk of injury.
Remedy: Hyundai will notify owners, and dealers will install a protective cover on the mounting bolts, free of charge. The recall began December 20, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 186.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE24021 · Inadvertent Seat Belt Unlatch
Opened Aug 7, 2024 · Closed Dec 12, 2025
Status: closed (inferred from source dates) · Seat Belts
On August 7, 2024, the Office of Defects Investigation (ODI) opened PE24021 to investigate complaints alleging inadvertent unlatching of seat belts in model year (MY) 2020-2023 Hyundai Palisade vehicles manufactured by Hyundai Motor America. The complaints alleged that, without warning, the seat belts sometimes inadvertently unlatch, increasing the risk of injury due to full loss of seat belt protection in the event of a crash. As a result of information exchanged as part of the investigation, on April 3, 2025, Hyundai initiated a warranty extension policy for seat belt buckles on model year 2020-2025 Palisade vehicles in the U.S. and Canada. Hyundai subsequently initiated a request for warranty parts returns to support further analysis by the buckle supplier, ZF Lifetec. The warranty extension (reference “Z06”) noted that certain 2020 – 2025 model year Palisade vehicles may experience abnormal seat belt buckle(s) operation. Hyundai extended the warranty coverage for the seat belt buckle under this condition to 15 years/150,000 miles (whichever occurs first) from the date of original retail delivery or date of first use. This action is valid for original and subsequent owners. On September 11, 2025, Hyundai filed recall 25V-607 for certain 2020-2025 Hyundai Palisade vehicles. Hyundai explained in its recall filing that the subject vehicles are equipped with seat belt buckle assemblies in the front row and second row outer seating positions that may contain out-of-specification components manufactured by the supplier. These components can cause interference within the latch channel, potentially increasing friction, particularly under cold ambient temperatures. Improperly produced seat belt buckles, combined with slow insertion of the seat belt tongue plate, may prevent the seat belt buckle from fully latching. The recall remedy is currently under development. In view of Hyundai’s recall action, ODI is closing this Preliminary Evaluation, but will continue to monitor the issue as a remedy is developed and implemented. ODI will take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
2020 Hyundai Palisade Problems, Complaints & Recalls | Skip That Year
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