IllustrationBoth of our side seat of the middle row seatbelts will not buckle randomly or will just release. We’ve brought it in several times and they say they can’t find anything but it does this with my kids just sitting and riding. This has now been happening for years.
2020 Hyundai Palisade
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2020 Hyundai Palisade do not stand out strongly from the model-year median of 385.
About this comparison →How this year compares
Owner complaints by model year
Compare all Palisade years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
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When problems were reported
Mileage at the reported incident
1380–25K
925–50K
650–75K
775–100K
2100–150K
1150K+
163 reports with mileage · 369 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Engine. Review the 129 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Visibility/wiper. Review the 114 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Suspension. Review the 60 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
13 crash reports7 fire reports9 injury reports
Seat Belts complaints
50 reportsMy driver seat belt has randomly popped off while driving it has happened 4 times since I bought this used 2020 palisade at the end of February it’s very scary and i don’t feel safe in this car. I don’t think it has happened with my kids seatbelts but I don’t trust them , I do not have the exact dates
The seatbelts in the second passenger captains chairs will appear to be latched/locked in, and then when driving will unlatch. We have our daughters tug on them to assure proper locking and they will appear locked and still come unlatched frequently while we are driving. This problem has been going on and off since we owned the …
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The seatbelts in the second passenger captains chairs will appear to be latched/locked in, and then when driving will unlatch. We have our daughters tug on them to assure proper locking and they will appear locked and still come unlatched frequently while we are driving. This problem has been going on and off since we owned the vehicle. It definitely puts the safety of our children at risk as they seatbelts clearly have a defect and I'm scared to think what would happen if this occurred during a car wreck. It often cannot be reproduced, which is why we haven't taken it to a dealer. There's no rhyme or reason as to when/why it occurs. It probably happens 3-4 times per month. In reading on-line forums with other owners of this vehicle, dealers are not willing to fix it due to its inconsistency. The seatbelts warning light does not always come on when this happens.
The seatbelt is flush with the seat and does not allow for a safe and easy fashion to buckle our son in while in his booster seat. We can get it done, but it is extremely difficult and he cannot do it on his own. Upon doing some research, many people are now using seatbelt extenders to help with that issue, which is not allowed/…
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The seatbelt is flush with the seat and does not allow for a safe and easy fashion to buckle our son in while in his booster seat. We can get it done, but it is extremely difficult and he cannot do it on his own. Upon doing some research, many people are now using seatbelt extenders to help with that issue, which is not allowed/rated for this use. I was considering it until I saw the potential danger involved.
Multiple seatbelts in the vehicle seem to be latched properly, then while driving, they become unlatched. This occurs often, but is made worse in colder weather.
Having a lot of issue with the rear seatbelt buckle being recessed to far into the seat to ensure it was properly buckled. There has been a few incidents where my child was unaware she did not fully buckle until the seatbelt came undone. It’s gotten to the point where we decided to put her back into the car seat rather than a bo…
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Having a lot of issue with the rear seatbelt buckle being recessed to far into the seat to ensure it was properly buckled. There has been a few incidents where my child was unaware she did not fully buckle until the seatbelt came undone. It’s gotten to the point where we decided to put her back into the car seat rather than a booster due to how difficult it is to buckle the seatbelt correctly
I have a 2020 hyundai palisade and it only has 9000 miles on it. The driver side seat belt and the second row middle seat belt will not buckle anymore. The driver seat belt start just a few month after i bought the car. The second row middle seat belt issue looks like came with the new car , we did not know because we did not us…
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I have a 2020 hyundai palisade and it only has 9000 miles on it. The driver side seat belt and the second row middle seat belt will not buckle anymore. The driver seat belt start just a few month after i bought the car. The second row middle seat belt issue looks like came with the new car , we did not know because we did not use that seat until now. The dealer is making this my issue and they are telling me , this is due things stuck in the seat belt and asking me to pay to fix the issue.
It is extremely difficult to buckle the seatbelt around our childrens' booster seats. We have a six and nine-year-old who are fully capable of buckling their own seats. However, they are unable to buckle in this vehicle due to the limited slack on the buckle and the narrow captains' chairs in the second row. I am barely able to …
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It is extremely difficult to buckle the seatbelt around our childrens' booster seats. We have a six and nine-year-old who are fully capable of buckling their own seats. However, they are unable to buckle in this vehicle due to the limited slack on the buckle and the narrow captains' chairs in the second row. I am barely able to buckle them and often concerned that the clip did not secure properly due to the challenging nature of the process. This is a safety concern because if we were to wreck and it was not secured, my children's lives would be at risk.
THE MIDDLE ROW BUCKET SEATBELTS ARE INSTALLED TOO LOW INTO THE RECESS OF THE SEAT MAKING BUCKING EXTREMELY HARD, AND AT TIMES, PREVENTING THE SEATBELT FROM CLICKING INTO PLACE AT ALL.
THE SEATBELT BUCKLES FOR THE CAPTAINS CHAIRS ARE RECESSED INTO THE BODY OF THE SEAT. THIS MAKES IT EXTREMELY DIFFICULT FOR BOTH ADULTS AND CHILDREN TO BUCKLE UP. THE BUCKLES ARE ALMOST IMPOSSIBLE TO USE WITH BOOSTER CHAIRS WHITEOUT SOME AFTER MARKET MODIFICATION (NOT SAFE).*DT Consumer stated buckles are recessed into the seat b…
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THE SEATBELT BUCKLES FOR THE CAPTAINS CHAIRS ARE RECESSED INTO THE BODY OF THE SEAT. THIS MAKES IT EXTREMELY DIFFICULT FOR BOTH ADULTS AND CHILDREN TO BUCKLE UP. THE BUCKLES ARE ALMOST IMPOSSIBLE TO USE WITH BOOSTER CHAIRS WHITEOUT SOME AFTER MARKET MODIFICATION (NOT SAFE).*DT Consumer stated buckles are recessed into the seat bottom and latch is angled inwards towards the seat making it even trickier to get to. The angles isn't helping with latching. Silicone and foam building block is used to hold buckle in place.
Official recalls
526V034000 · Air Bags:side/window:curtain
Jan 22, 2026
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Consequence & remedy
Consequence: Improper side curtain air bag deployment increases the risk of injury during a crash.
Remedy: Dealers will install a protective film over the rear window and remove padding, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning March 13, 2026. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 292. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 24, 2026.
25V607000 · Seat Belts: Rear/other:buckle Assembly; Seat Belts:front:buckle Assembly
Sep 11, 2025
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Consequence & remedy
Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.
Additional source detail variants (2)
Seat Belts: Rear/other:buckle Assembly
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.
Seat Belts:front:buckle Assembly
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.
22V633000 · Trailer Hitches
Aug 18, 2022
Hyundai Motor America (Hyundai) is recalling 2020-2022 Palisade vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Consequence & remedy
Consequence: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a new fuse and wire extension kit, as necessary, free of charge. Owner notification letters were mailed May 18, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 235.
22V627000 · Visibility:windshield Wiper/washer:motor
Aug 15, 2022
Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Palisade vehicles. The windshield wiper motor may become inoperative, causing the wipers to fail.
Consequence & remedy
Consequence: Windshield wiper failure can reduce visibility, increasing the risk of a crash.
Remedy: Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed December 13, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 233.
19V802000 · Air Bags:side/window
Nov 7, 2019
Hyundai Motor America (Hyundai) is recalling certain 2020 Palisade vehicles. The mounting bolts used to secure the side curtain air bags may damage the side curtain air bags during deployment.
Consequence & remedy
Consequence: Damaged side curtain air bags may not inflate properly in the event of a crash, increasing the risk of injury.
Remedy: Hyundai will notify owners, and dealers will install a protective cover on the mounting bolts, free of charge. The recall began December 20, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 186.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE24021 · Inadvertent Seat Belt Unlatch
Opened Aug 7, 2024 · Closed Dec 12, 2025
Status: closed (inferred from source dates) · Seat Belts
On August 7, 2024, the Office of Defects Investigation (ODI) opened PE24021 to investigate complaints alleging inadvertent unlatching of seat belts in model year (MY) 2020-2023 Hyundai Palisade vehicles manufactured by Hyundai Motor America. The complaints alleged that, without warning, the seat belts sometimes inadvertently unlatch, increasing the risk of injury due to full loss of seat belt protection in the event of a crash. As a result of information exchanged as part of the investigation, on April 3, 2025, Hyundai initiated a warranty extension policy for seat belt buckles on model year 2020-2025 Palisade vehicles in the U.S. and Canada. Hyundai subsequently initiated a request for warranty parts returns to support further analysis by the buckle supplier, ZF Lifetec. The warranty extension (reference “Z06”) noted that certain 2020 – 2025 model year Palisade vehicles may experience abnormal seat belt buckle(s) operation. Hyundai extended the warranty coverage for the seat belt buckle under this condition to 15 years/150,000 miles (whichever occurs first) from the date of original retail delivery or date of first use. This action is valid for original and subsequent owners. On September 11, 2025, Hyundai filed recall 25V-607 for certain 2020-2025 Hyundai Palisade vehicles. Hyundai explained in its recall filing that the subject vehicles are equipped with seat belt buckle assemblies in the front row and second row outer seating positions that may contain out-of-specification components manufactured by the supplier. These components can cause interference within the latch channel, potentially increasing friction, particularly under cold ambient temperatures. Improperly produced seat belt buckles, combined with slow insertion of the seat belt tongue plate, may prevent the seat belt buckle from fully latching. The recall remedy is currently under development. In view of Hyundai’s recall action, ODI is closing this Preliminary Evaluation, but will continue to monitor the issue as a remedy is developed and implemented. ODI will take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.