2020 Hyundai Palisade

Over the past 5 years, this vehicle has experienced three major powertrain failures: two complete transmission failures and, most recently, a catastrophic engine failure. The most recent issue involved the engine burning excessive oil without warning. While my wife was driving downhill, the vehicle shut off completely, causing a total loss of power steering and braking. She was barely able to get it safely to the side of the road. It was a serious safety risk, especially with children in the vehicle. Each failure has occurred well before it should in terms of mileage, and despite repairs, the issues continue. After this third failure, Hyundai offered to cover only 50% of the repair costs—which seems to acknowledge some degree of corporate responsibility—but we declined, as this is a relatively new vehicle and the problem is clearly systemic. We paid the second total transmission replacement completely out of pocket. A quick Google search and outreach to social media revealed that hundreds of Hyundai owners (across multiple models from this era) are experiencing very similar engine issues, many with official recalls for consumption, but there being no official recall or widespread support for Palisade owners. Personal stories suggest a clear pattern. The original dealership that sold the vehicle listed it as Certified Pre-Owned, but has since changed ownership and retains no records, which has made verifying the warranty status impossible. Hyundai corporate and customer service have been extremely difficult to work with—there are multiple active case numbers, no internal communication, and the local dealership doesn’t coordinate with national reps. This vehicle has spent over 100 days in service across these failures. I’ve tried every route available—dealership, corporate support, and online forums. The community is unsafe, and without broader action, other families could be at risk.

In short, the transmission has been replaced, the fuel injectors and other components. After that gets fixed they are saying we need a whole new engine and hyundai with only a pay a portion of it. We did the oil consumption test and it failed. The car was down for almost two months and they want us to pay 6k as our part. This is absolutely ridiculous and this seems to have been a known issue.

We have a a reoccurring issue of a gear selector malfunction warning popping up on the dash. When this happens it is at random and causes the vehicle to forcibly put the car in park. The heavy concern is that it happens when the car is in motion. Forst few times it happened when backing out of a parking spot. Most recently it happened while driving out of our neighborhood. My concern is that this could potentially happen during a time in which speeds are higher and cause a wreck. We have taken the vehicle to Hyundai dealership locally and the code for the issue will not show so they send us home because they are not able to pinpoint the exact problem. We have continued use of the vehicle because when this does happen we have been able to cycle the car off and on and it goes back to normal and all warnings are cleared..... this cannot be normal a nd I just don't wish to find out what happens when it does this at a higher rate of speed.

Purchased a 2020 Palisade in March of 2024 with 76k miles on it. Asked the dealership we bought it from to look at the transmission after a week of owning the car, they said it was fine. I took it to Hallmark Hyundai dealership on 9/26/24 and they would not look at it until i had the transmission fluid flushed this was at 88430 miles. It was barely making it up a hill, we had the gas pedal to the floor and it was pulling back like it was going to stall. I scheduled to have the transmission fluid flushed at a local certified mechanic and he found tons of metal shaving and chunks throughout the fluid this was done at 89368 miles. I took it to Wilson County Hyundai after this was done and they said I needed a full transmission replacement this was done at 89643. They replaced the transmission, and on my way home from picking the car up there was metal grinding sounds coming from the transmission. I called Wilson County back and they asked me to bring it back, it was back on their lot less than 24 hours later. The transmission that was sent from the manufacture was a faulty transmission. The replaced the new transmission, and the sound stopped this was done at 89730 miles. After a couple thousand miles the metal grinding came back, along with the hard shifting, gear skipping, excessive vibration between gears, going up in RPMs but not shifting. I took it Jim Johnson Hyundai and they reset the Transmission adaptive, this is not fix the problem this was done at 96497. It back in the dealership now at Wilson county with the mileage of 99000 and their service manager told me they have 5 of them on their lot right now needing new transmissions. The car has less than 100k miles on it.

I had just pulled into a (handicapped) parking space at my bank in Marana Az. as I prepared to stop with the brake still depressed, the car suddenly surged, with the tach going to 5000rpm. The vehicle jumped the sidewalk (with rear wheels making drag marks on the sidewalk. Vehicle shot up the slight rise , hit and demolished a concrete bench and some plants and was heading toward the main entrance when I shut the engine off with the ignition key. The car stopped less than 10 feet from the bank entrance. the car came close to going through the entrance shattering the glass doors and possibly injuring bank customers and employees. There was no warning, but this car has had 3 or 4 sudden engine surges before - about one every 1 1/2 years. Hyundai service has checked and denied any problems. On line queries indicate the surging problems are not uncommon. They happen without warning and result in serious injury and damage to people and property. Hyundai is stonewalling. Other drivers have similar events occur for sudden unintended acceleration (SUA) and suggest problems with the Electronic Throttle Control (ETC) including throttle position sensors. Our Palisade has less than 40,000 miles on it and has been well maintained, but Hyundai people refuse to acknowledge any problems - my wife and I consider that this car is a potential death machine.

The contact owns a 2020 Hyundai Palisade. The contact stated while driving 75 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle jerked, and the engine seized. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to the dealer several times; however, the failure could not be duplicated. The vehicle was not repaired. The contact stated that the failure occurred several times. In addition, the contact stated that the vehicle was almost involved in three crashes due to the failure. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 92,000.

Started my palisade and put the car in reverse. After 1 or 2 seconds, my car went to neutral. Error showed on my cluster “Shifter system malfunction! Service immediately”. I tried multiple times to put my car in park, drive or reverse without luck. After about 2 minutes the cluster said it couldn’t put the car in park and it automatically set the emergency brake. I had to shut the car off with it in neutral. I was able to restart the car and it did go into gear.

My wife and I Were driving then all of sudden the engine light would come on and the car would hesitate and go then at anoqtpher time it stopped on my wife we travel often back and forth to the veterans hospital for treatment and we don’t feel safe any longer. We had it at the dealership about three times. Faulkner Hyundia. We thank you for your help