← New search

2020 Hyundai Palisade

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2020 Hyundai Palisade do not stand out strongly from the model-year median of 385.

About this comparison →

When problems were reported

Mileage at the reported incident

163 reports with mileage · 369 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 129 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility/wiper. Review the 114 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Suspension. Review the 60 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

13 crash reports7 fire reports9 injury reports

Forward Collision Avoidance complaints

17 reports
Clear category filter
Mileage unknown · Jan 24, 2024
Electrical SystemForward Collision AvoidanceService Brakes

[XXX] - Driving from San Diego to Ventura County (home), my dash flashed something to the effect of "Emergency Braking System Malfunction" as my brakes were engaged while driving 65-70 miles an hour (no vehicles close in front of me or on either side). This was VERY scary and could have caused an accident if there had been vehic…

Read full complaint

[XXX] - Driving from San Diego to Ventura County (home), my dash flashed something to the effect of "Emergency Braking System Malfunction" as my brakes were engaged while driving 65-70 miles an hour (no vehicles close in front of me or on either side). This was VERY scary and could have caused an accident if there had been vehicles closer. Usually when this system j=kicks in you get a Collision alert alarm, then braking initiates. There was no collision alert either. [XXX] - Took vehicle in and Hyundai said they could not recreate and had me take vehicle home [XXX] - Same thing happened on my way home from camping (emergency braking malfunction and brakes engaged while no vehicles around and nothing in front of me). This time the warning light (Triangle with "!" in middle and a number 1 lit up on dash and stayed on until I turned car off (I have a photo). [XXX] - Found this issue reported by multiple people on Hyundai online forum (emailed to manager at Alexander Hyundai). [XXX] - Took vehicle back in. Manager said he would check cameras as he believes this has happened before and they had to replace cameras. [XXX] - Dealership called and said can't recreate and want me to pick up car. Told them this is going to cause a bad accident and they will be liable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11567532

Mileage unknown · Sep 13, 2023
Forward Collision Avoidance

In traffic car jerked and swerved, panel lit up with picture of a car and words Emergency Braking. This was the second time. An earlier incident was on interstate and car jerked causing driver to think the rear had been hit. In this case oil light was seen to go on or off.

NHTSA ODI #11544412

Mileage unknown · Apr 14, 2023
Back Over PreventionForward Collision Avoidance

The car will start but would not start moving. The adaptive system will turn on by itself and cause the car to stop moving forward.

NHTSA ODI #11517097

Mileage unknown · Feb 2, 2023
Forward Collision AvoidanceService Brakes

On 1/24/2023 I was driving down the road from my home to go to work when, as I was going down an incline, my brakes started pulsing and I lost all braking ability. I drove thru a stop sign, into the intersection and was able to steer the car down the road. It was down a hillside. I was able to eventually stop the vehicle appr…

Read full complaint

On 1/24/2023 I was driving down the road from my home to go to work when, as I was going down an incline, my brakes started pulsing and I lost all braking ability. I drove thru a stop sign, into the intersection and was able to steer the car down the road. It was down a hillside. I was able to eventually stop the vehicle approximately a mile and half from where the brakes failed. I was instructed by the dealership to have the car towed to them so they could evaluate what happened. I did this. The dealership is trying to assess what happened. After 1 week, they replaced all 4 tires, did an alignment and replaced a leaking rear shock. The vehicle had 36,201 miles as of 1/24/2023. The dealership claims that the wear on the tires and the vehicle being out of alignment caused the wheel speed sensor to misread the speed and triggered the ABS to unlock all brakes. When this happened, all the warning lights for the braking system came on: ABS, Auto Hold, Traction Control, Forward Colision Avoidance System, Downhill Descent Control. I had nothing to stop me. Thankfully, no other vehicles came thru the intersection when my vehicle lost control. The dealership has, after a week, supplied me with a loaner vehicle. They are trying to duplicate the loss of brakes and all the lights that were activated when I lost my brakes. I also mentioned to the Service Manager at the dealership that I have repeatedly been asking the technicians to check the tires and to rotate the tires at our last few service appointments and had been assured the tires were fine and the tire rotation would be done. We normally have the tire rotation done every 7,000 miles due to the fact that it is an AWD. If this had been done as we requested, how could this happen? Wouldn't someone have noticed uneven tire wear? Our major concern is that when the brakes fail, you have no backup braking system in place. Is there something wrong with the programming for the electronic braking system?

NHTSA ODI #11505196

Mileage unknown · Dec 28, 2022
Forward Collision Avoidance

when driving it gives warning Forward collision assistance system disabled. radar Blocked. warning stays for 3 to 5 minutes and goes away. But during that time when car is in cruise it is disabling the cruise mode. I took it dealer and said they need to change the Camera module unit behind the Rear view mirror and replaced it. B…

Read full complaint

when driving it gives warning Forward collision assistance system disabled. radar Blocked. warning stays for 3 to 5 minutes and goes away. But during that time when car is in cruise it is disabling the cruise mode. I took it dealer and said they need to change the Camera module unit behind the Rear view mirror and replaced it. But after coming out of dealer and driving for few miles again warning popped up and stayed for few mins. I took it back to dealer and this time they said AVN head unit need to be replaced. I informed this to Hyundai as well and they created case with case number: 20602610. This started happening in July 2022 and i was coordinating with dealer to fix this. still the issue is being worked on.

NHTSA ODI #11499128

Mileage unknown · Jul 1, 2022
Forward Collision AvoidanceUnknown Or OtherVehicle Speed ControlCrash

I approached the intersection slowly and stopped completely to turn right. There were a couple of vehicles in front of mine. I pushed the 'Auto Hold' button while waiting on the Red light. A second later, I felt the car moving on its own and stepped on the brakes. The car did not stop and went forward and crashed into the veh…

Read full complaint

I approached the intersection slowly and stopped completely to turn right. There were a couple of vehicles in front of mine. I pushed the 'Auto Hold' button while waiting on the Red light. A second later, I felt the car moving on its own and stepped on the brakes. The car did not stop and went forward and crashed into the vehicle in front of me. My vehicle did not stop after the initial collision and accelerated more on its own and went forward. I pushed the 'Park' button to stop the car but it did not work and the vehicle kept moving forward fast and hit another car. It still kept moving fast until it hit other things. The car stopped after it went through a wire fence and hit a tree. The brake did not work at all. The car never stopped once it started moving on its own. Forward collision warning never came when it was approaching the first vehicle in front of mine on its own. The 'check engine' light was on for 3 days and disappeared on its own about 1 month prior to the accident. I tried to take it to the service center immediately but the earliest appointment I could get was in June. The service adviser at Hyundai service said there was nothing that they can do since the warning light was not on when we asked for a service check on 6/11/22.

NHTSA ODI #11472010

Mileage unknown · May 28, 2021
Forward Collision AvoidanceCrash

emergency brakes came on ,on the freeway twice ,and one in front ,no other car around. on the right side a person in the parking lot while the car was moving about 2 mph ,walked next too the car and it felt like one brake came on only to slow me down and did not stop ,just braked for 2 seconds ,like on the freeway all the brake…

Read full complaint

emergency brakes came on ,on the freeway twice ,and one in front ,no other car around. on the right side a person in the parking lot while the car was moving about 2 mph ,walked next too the car and it felt like one brake came on only to slow me down and did not stop ,just braked for 2 seconds ,like on the freeway all the brakes came on the freeway, but in the parking lot only one came on it felt like.

NHTSA ODI #11418836

Official recalls

5

26V034000 · Air Bags:side/window:curtain

Jan 22, 2026

Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

Consequence & remedy

Consequence: Improper side curtain air bag deployment increases the risk of injury during a crash.

Remedy: Dealers will install a protective film over the rear window and remove padding, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning March 13, 2026. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 292. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 24, 2026.

25V607000 · Seat Belts: Rear/other:buckle Assembly; Seat Belts:front:buckle Assembly

Sep 11, 2025

Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.

Consequence & remedy

Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.

Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.

Additional source detail variants (2)

Seat Belts: Rear/other:buckle Assembly

Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.

Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.

Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.

Seat Belts:front:buckle Assembly

Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.

Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.

Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.

22V633000 · Trailer Hitches

Aug 18, 2022

Hyundai Motor America (Hyundai) is recalling 2020-2022 Palisade vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Consequence & remedy

Consequence: A fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a new fuse and wire extension kit, as necessary, free of charge. Owner notification letters were mailed May 18, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 235.

22V627000 · Visibility:windshield Wiper/washer:motor

Aug 15, 2022

Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Palisade vehicles. The windshield wiper motor may become inoperative, causing the wipers to fail.

Consequence & remedy

Consequence: Windshield wiper failure can reduce visibility, increasing the risk of a crash.

Remedy: Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed December 13, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 233.

19V802000 · Air Bags:side/window

Nov 7, 2019

Hyundai Motor America (Hyundai) is recalling certain 2020 Palisade vehicles. The mounting bolts used to secure the side curtain air bags may damage the side curtain air bags during deployment.

Consequence & remedy

Consequence: Damaged side curtain air bags may not inflate properly in the event of a crash, increasing the risk of injury.

Remedy: Hyundai will notify owners, and dealers will install a protective cover on the mounting bolts, free of charge. The recall began December 20, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 186.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE24021 · Inadvertent Seat Belt Unlatch

Opened Aug 7, 2024 · Closed Dec 12, 2025

Status: closed (inferred from source dates) · Seat Belts

On August 7, 2024, the Office of Defects Investigation (ODI) opened PE24021 to investigate complaints alleging inadvertent unlatching of seat belts in model year (MY) 2020-2023 Hyundai Palisade vehicles manufactured by Hyundai Motor America. The complaints alleged that, without warning, the seat belts sometimes inadvertently unlatch, increasing the risk of injury due to full loss of seat belt protection in the event of a crash. As a result of information exchanged as part of the investigation, on April 3, 2025, Hyundai initiated a warranty extension policy for seat belt buckles on model year 2020-2025 Palisade vehicles in the U.S. and Canada.  Hyundai subsequently initiated a request for warranty parts returns to support further analysis by the buckle supplier, ZF Lifetec. The warranty extension (reference “Z06”) noted that certain 2020 – 2025 model year Palisade vehicles may experience abnormal seat belt buckle(s) operation.   Hyundai extended the warranty coverage for the seat belt buckle under this condition to 15 years/150,000 miles (whichever occurs first) from the date of original retail delivery or date of first use.  This action is valid for original and subsequent owners. On September 11, 2025, Hyundai filed recall 25V-607 for certain 2020-2025 Hyundai Palisade vehicles.  Hyundai explained in its recall filing that the subject vehicles are equipped with seat belt buckle assemblies in the front row and second row outer seating positions that may contain out-of-specification components manufactured by the supplier.  These components can cause interference within the latch channel, potentially increasing friction, particularly under cold ambient temperatures. Improperly produced seat belt buckles, combined with slow insertion of the seat belt tongue plate, may prevent the seat belt buckle from fully latching. The recall remedy is currently under development. In view of Hyundai’s recall action, ODI is closing this Preliminary Evaluation, but will continue to monitor the issue as a remedy is developed and implemented. ODI will take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.