2020 Hyundai Palisade

2020 Hyundai Palisade, VIN: [XXX] . Excessive engine oil consumption beginning at ~95,418 miles. Oil drops to critical levels between oil changes, causing engine hesitation, rough running, and Check Engine Light activation — CEL clears only after oil is manually added, confirming oil starvation as the cause. SAFETY RISKS: Engine seizure or stall at highway speed; engine fire from oil burning on hot components; sudden loss of vehicle control; CEL only illuminates after oil is already critical, leaving no safe warning window. DEALER: Vehicle brought to dealership in [XXX] on 8/25/25 (95,451 mi) and Barnes Crossing Hyundai, [XXX] on 4/22/26 (99,969 mi). RO# XXX/1. HMA Case# XXX. Both dealers confirmed abnormal oil consumption. MANUFACTURER RESPONSE: Hyundai Motor America denied all repair or engine replacement solely because the title was transferred from a family member. Hyundai's own XXX (Dec. 2023) acknowledges systemic oil consumption across all Hyundai gasoline engines and mandates a repair protocol including engine replacement. A title transfer does not cause a mechanical defect and Hyundai failed to apply its own TSB procedures before denial. REQUESTED ACTION: Investigate HMA's pattern of denying TXXX remedies after title transfers; compel engine repair/replacement at no cost; evaluate safety recall eligibility. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I recently purchased this vehicle, and shortly after, it began having serious powertrain issues. When I accelerate, the vehicle intermittently loses power and starts shaking violently. It feels like the engine or transmission is slipping or failing. The RPMs surge and drop rapidly, and the vehicle hesitates, jerks, and sometimes briefly slows down before suddenly accelerating again. This creates an unsafe and unpredictable driving condition, especially when merging or driving in traffic. I’m concerned about a loss of propulsion while the vehicle is in motion. My mechanic indicated the issue may involve the torque converter clutch not engaging properly (possible “stuck off” or circuit performance issue), which would explain the shuddering and inconsistent power transfer. Despite how severe this is, there are no warning lights or check engine light, and no diagnostic codes, which raises concern that the failure is not being detected by the vehicle’s onboard systems. I am also experiencing low and fluctuating engine oil levels even after topping it off and a recent oil change, which may indicate an additional engine-related defect. The vehicle has a clean title and no accident history. - Failed system: Powertrain (engine/transmission), suspected torque converter clutch malfunction. Vehicle is available for inspection. - Safety risk: Intermittent loss of power, hesitation, and surging creates a high risk of collision, especially in traffic or at highway speeds. - Confirmation: My independent mechanic has identified as likely a torque converter related issue. - Inspection status: Not yet inspected by manufacturer or insurance. - Warnings/symptoms: No warning lights or codes. Symptoms began shortly after I purchased and have worsened over time.

Component: Engine My 2020 Hyundai Palisade (approximately 155,856 miles) experienced a serious and dangerous engine-related failure that resulted in a vehicle fire. My 16 year old daughter was driving alone at the time of the catastrophic failure and fire. For approximately six months prior to the incident, the vehicle was consuming oil at an abnormal rate with no visible external leaks. This condition persisted without clear cause. While driving, the vehicle suddenly developed a new oil leak, and the engine failed without warning, leaving me stranded on the roadway. Immediately following the failure, the engine compartment caught fire. There were no prior indications of an active oil leak before this sudden failure. The progression from oil consumption to catastrophic failure and fire presents a serious safety concern. This incident created a dangerous situation with risk of injury or worse, and it appears to be more than normal wear and tear. I am reporting this as a potential safety defect involving engine failure and fire risk. Mileage at time of incident: approximately 155,856 miles No prior accident or external cause contributed to the fire.

Component: Engine / Engine and Engine Cooling Description: My 2020 Hyundai Palisade (approximately 155,856 miles) experienced a serious and dangerous engine-related failure that resulted in a vehicle fire. For approximately 8 months prior to the incident, the vehicle was consuming oil at an abnormal rate with no visible external leaks. This condition persisted without clear cause. While my [XXX] daughter was driving, the vehicle suddenly developed a new oil leak, and the engine failed without warning, leaving my daughter stranded on the roadway. Immediately following the failure, the engine compartment caught fire. There were no prior indications of an active oil leak before this sudden failure. The progression from oil consumption to catastrophic failure and fire presents a serious safety concern. This incident created a dangerous situation with risk of injury or worse, and it appears to be more than normal wear and tear. I am reporting this as a potential safety defect involving engine failure and fire risk. Mileage at time of incident: approximately 155,000 miles No prior accident or external cause contributed to the fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2020 Hyundai Palisade has an excessive and dangerous oil consumption defect. The vehicle consumes approximately 3/4 of a quart of oil every 1,000 miles. At a standard 8,000-mile oil change interval, the engine loses more oil than it holds between services. At approximately 185,000 miles, my vehicle stalled on the interstate with my family inside the vehicle. Upon inspection, the engine was critically low on oil. I added 5 quarts of oil to restore proper level. Critically, at NO point prior to the stall did the low oil pressure warning light illuminate. The vehicle's oil warning system completely failed to alert me that the engine was dangerously low on oil. This is a dual failure: the engine is consuming oil at an excessive and unsafe rate, and the warning system designed to protect the driver failed to activate when the engine was in a critical state. I have reported this issue to my dealership and filed a formal complaint with Hyundai Motor America. Neither has resulted in a meaningful resolution. Hyundai's internal "acceptable" oil consumption threshold of 1 quart per 1,000 miles is significantly outside mainstream industry standards set by other major manufacturers and appears designed to deny warranty claims rather than protect consumers. This defect poses a direct and serious safety risk. A vehicle stalling on the interstate due to oil starvation, with no warning to the driver, is a life-threatening failure. I am requesting that NHTSA open a formal investigation into the 2020 Hyundai Palisade for excessive oil consumption and oil pressure warning system failure.

While traveling to Abilene Tx to see my doctor my check engine light came on. I pulled into the Hyundai dealership and ask the service advisor to plug into my vehicle and let me know what was going on. After he talked to his service manager he advised me that they "where to busy" and the earliest they could get me in would be the next Monday. This was Wednesday. My home is 100 miles from Abilene. I asked if he thought it would be alright and he said sure. I barely made it back to Big Spring before it started clinking and cluttering. It sound horrible. My son said it sounded like it through a rod. He checked the oil and said that I had low oil however my low oil light did not come on. I notified the dealership and was advised that I had to have it towed back to the shop in Abilene which I did. After a week passed I was in Abilene and stopped to check on my vehicle. Needless to say my repairs are in excess of 20K. New engine etc. and rear suspension is out also. After researching I have found I'm not the only owner with these problems. There are numerous complaints about these problems with the Palisade. This is a danger to all who own this vehicle. Fires, accidents and no telling what can affect us. All these vehicles need to be recalled because of the engine that was placed in these vehicles. The engine is eating oil fast. My oil changes were on time. Hyundai and the dealership are unwilling to offer any help in repairing my vehicle. The parts on the suspension are sub standard. I can't believe they are called the #1 SUV in America! Buyers need to be aware of the substandard parts and engine. They also need to be aware the Hyundai doesn't stand behind their product or the dealership either for that matter. I shutter to think of who I could've been on the side of the road with a blown on fire engine. I'm thankful I made it home before the vehicle cratered.

Here’s a more professional, structured version of your complaint while still clearly conveying the seriousness of the situation: ⸻ I am writing to formally express my concern regarding a 2020 Hyundai Palisade that I purchased from a dealership less than one year ago, along with an extended warranty. Since the time of purchase, the vehicle has experienced ongoing and significant oil consumption issues. In fact, it has spent a substantial amount of time in the repair shop—arguably more time than it has been in my possession. Despite these repeated service visits, the problem has not been resolved. The vehicle is currently consuming more than 1.5 quarts of oil per 1,000 miles, which is well beyond what would be considered normal. I have completed an official oil consumption test to document this issue. Notably, these problems began prior to even the first oil change after purchase, indicating that the condition likely existed at the time of sale. Despite the documented issue, both Hyundai Motor Company and the extended warranty provider have denied coverage for repairs. As a result, I am left with a vehicle that has a serious mechanical defect and a high risk of engine failure. I invested approximately $29,000 in this vehicle, and I am now facing the prospect of catastrophic engine damage due to a known issue that has been widely reported with similar vehicles. This situation is extremely concerning and has left me feeling misled and unfairly treated. I am seeking a fair resolution to this matter, including appropriate repair, replacement, or compensation, given the circumstances and the documentation supporting this claim.

2020 Hyundai Palisade , burning through quarts of oil at an unusual rate. No oil leaks can be found. SUV is only driven around town. No long mileage trips, no out of state trips exc. This is an extreme problem that should be looked into for this year make a model. I thought Hyundai was going to be my forever go to. Unfortunately after all the issues I’m experiencing, never again will I get a vehicle that’s a Hyundai brand.