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2020 Hyundai Palisade

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2020 Hyundai Palisade do not stand out strongly from the model-year median of 385.

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When problems were reported

Mileage at the reported incident

163 reports with mileage · 369 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 129 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility/wiper. Review the 114 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Suspension. Review the 60 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

13 crash reports7 fire reports9 injury reports

Engine complaints

129 reports
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Mileage unknown · Jan 6, 2025
Engine

oil filter housing cracking and leaking How was your safety or the safety of others put at risk? if engine fails due to oil leak (no oil) oil on the road is never a good thing, Has the problem been reproduced or confirmed by a dealer or independent service center? yes it has been confirmed. Has the vehicle or component been in…

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oil filter housing cracking and leaking How was your safety or the safety of others put at risk? if engine fails due to oil leak (no oil) oil on the road is never a good thing, Has the problem been reproduced or confirmed by a dealer or independent service center? yes it has been confirmed. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? no not at this time . Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? after oil service at dealer noticed small spots of oil, assumed it was residual from service, but spots are now the size of a paper plate after driving, for around 50 miles .

NHTSA ODI #11634485

Mileage unknown · Dec 20, 2024
EngineUnknown Or Other

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The engine failed, as it was deemed "shot" by the dealership. Yes, the engine and vehicle are available for inspection upon request. 2. How was your safety or the safety of others put at risk? The vehicle began to stall while d…

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1. What component or system failed or malfunctioned, and is it available for inspection upon request? The engine failed, as it was deemed "shot" by the dealership. Yes, the engine and vehicle are available for inspection upon request. 2. How was your safety or the safety of others put at risk? The vehicle began to stall while driving, which could have caused an accident, especially if the vehicle stalled in traffic or at high speeds. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the problem was confirmed by the dealership, which diagnosed the engine as needing replacement due to a lack of oil. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected by the dealership. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes, the vehicle exhibited strange noises in the last week of October 2024 and symptoms of stalling in early November 2024. The check engine light turned on while driving to the dealership, just before the final diagnosis.

NHTSA ODI #11631874

25,000 miles · Dec 10, 2024
Engine

The contact owns a 2020 Hyundai Palisade. The contact stated that while the vehicle was at a complete stop at a stop light, the Auto Start feature failed to function as intended. The contact stated that the engine shut off. The contact stated that the failure was a persistent failure. The contact stated that the failure occurred…

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The contact owns a 2020 Hyundai Palisade. The contact stated that while the vehicle was at a complete stop at a stop light, the Auto Start feature failed to function as intended. The contact stated that the engine shut off. The contact stated that the failure was a persistent failure. The contact stated that the failure occurred five times within a five-minute drive. In addition, the vehicle was previously taken to the dealer several times due to the failure. The failure could not be duplicated. The manufacturer was made aware of the failure and several cases were filed. The failure mileage was approximately 25,000.

NHTSA ODI #11629885

Mileage unknown · Nov 25, 2024
Engine

The engine started running rough and when I checked the oil it was 4 quarts low. Despite the oil being more than half empty, the oil light on the dash never came on. This is dangerous and will end up hurting future owners or those who don’t get enough mileage on the vehicle within their warranty timeframe.

NHTSA ODI #11627371

Mileage unknown · Nov 7, 2024
Engine

My 2020 Palisade has about 98,000 miles. A few months ago I brought it to the dealership because I thought my transmission was faulty. It turns out my car had burned up all but 1 qt of oil and it was affecting my engine, eventhough I changed my oil at 7,000 miles per the Hyundai manual (7500-10,000). I recently took the car in…

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My 2020 Palisade has about 98,000 miles. A few months ago I brought it to the dealership because I thought my transmission was faulty. It turns out my car had burned up all but 1 qt of oil and it was affecting my engine, eventhough I changed my oil at 7,000 miles per the Hyundai manual (7500-10,000). I recently took the car in for an oil consumption test. I did an oil change, at my expense, and they set up the car for the test. I came back in 1000 miles and since my car had only burned up 3/4 of oil and not a full qt, Hyundai refused to do anything. I have driven 467 miles since that test and my dipstick shows an oil line 3/4 of the way to the bottom line already. I have a 100,000 powertrain warranty and a 120,000 bumper to bumper extended warranty and the only suggestion from Hyundai is to do an engine take apart at my expense ($1,000) or an engine clean at my expense ($700). Both of these options are unacceptable. So for now I am just going to be putting oil into my car every 500-1000 miles and hope it doesn't get worse. I worry about being on the freeway with my children and my engine seizing. This has happened to many people on palisade forums and other Hyundai card with their EDI engine. This is not only a terrible inconvenience that I should not be experiencing on my 4 year old car but also a huge safety issue. Please do something to make Hyundai make this right. This is their flagship car and not inexpensive.

NHTSA ODI #11623970

Mileage unknown · Oct 13, 2024
Engine

My 2020 Hyundai Palisade has been a lemon from the beginning with numerous issues including a whistling sound when driving, a recalled trailer hitch known to cause fires, paint issues, rim paint issues etc… But the worst offender is the oil consumption issues. A few months ago I thought something was wrong with my transmission …

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My 2020 Hyundai Palisade has been a lemon from the beginning with numerous issues including a whistling sound when driving, a recalled trailer hitch known to cause fires, paint issues, rim paint issues etc… But the worst offender is the oil consumption issues. A few months ago I thought something was wrong with my transmission so I took my car to the dealership. I also had an oil change scheduled-which I get on time every time. It turns out that, in 7,000 miles (Hyundai recommends 7,500-10,000 miles between oil changes in their manual) I was down 5 quarts of oil-there were no leaks, my engine was using up the oil. My car only holds 6.9 quarts so I was almost out of oil which was causing driving issues including lack of power when starting up at lights, surging and bucking when stopping etc. The dealer refilled my car and told me to come back in 1000 miles. If my car used up more than 1qt of oil they would submit the problem to Hyundai. When I came back in 1000 miles I hadn’t lost much oil so I was sent on my way. In the next 1200 miles I was watching my oil levels closely. I took it into the dealership when it looked low and they put in 3/4qt of oil. In the next 1100 miles I took it in and they added almost 1qt of oil. Now I am starting the oil consumption process again. But honestly the requirement of being down 1 full qt in 1000miles in crazy. I would have to top off my car every 1000 miles just to be safe. And if I let it go for 2,000 or 3,000 miles my engine could seize on the freeway with my family in the car causing a terrible accident. Once I am down the 1qt/1000 miles Hyundai does an engine clean out. According to my dealership that may or may not work. Then I have to come in after 1000 more miles to check oil consumption. If the clean out didn’t work I am finally allowed to get an engine replacement. I have 2 warranties on this car and nothing applies until I get to 1qt/1000miles. This is unsafe, time consuming and a known EDI engine issue

NHTSA ODI #11619525

95,000 miles · Sep 17, 2024
EngineSeat Belts

The contact owns a 2020 Hyundai Palisade. The contact stated while driving at an undisclosed speed, the vehicle stalled. The contact also noticed smoke coming from the engine. There was no warning light illuminated. Additionally, the rear passenger’s seat belts failed to function properly and would inadvertently release while dr…

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The contact owns a 2020 Hyundai Palisade. The contact stated while driving at an undisclosed speed, the vehicle stalled. The contact also noticed smoke coming from the engine. There was no warning light illuminated. Additionally, the rear passenger’s seat belts failed to function properly and would inadvertently release while driving the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the engine, and the seat belt assemblies for all the rear passenger’s seats needed to be replaced. The vehicle was not repaired. The dealer was contacted. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 95,000.

NHTSA ODI #11615013

Mileage unknown · Aug 13, 2024
EnginePower TrainVehicle Speed ControlCrash

I had just pulled into a (handicapped) parking space at my bank in Marana Az. as I prepared to stop with the brake still depressed, the car suddenly surged, with the tach going to 5000rpm. The vehicle jumped the sidewalk (with rear wheels making drag marks on the sidewalk. Vehicle shot up the slight rise , hit and demolished a …

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I had just pulled into a (handicapped) parking space at my bank in Marana Az. as I prepared to stop with the brake still depressed, the car suddenly surged, with the tach going to 5000rpm. The vehicle jumped the sidewalk (with rear wheels making drag marks on the sidewalk. Vehicle shot up the slight rise , hit and demolished a concrete bench and some plants and was heading toward the main entrance when I shut the engine off with the ignition key. The car stopped less than 10 feet from the bank entrance. the car came close to going through the entrance shattering the glass doors and possibly injuring bank customers and employees. There was no warning, but this car has had 3 or 4 sudden engine surges before - about one every 1 1/2 years. Hyundai service has checked and denied any problems. On line queries indicate the surging problems are not uncommon. They happen without warning and result in serious injury and damage to people and property. Hyundai is stonewalling. Other drivers have similar events occur for sudden unintended acceleration (SUA) and suggest problems with the Electronic Throttle Control (ETC) including throttle position sensors. Our Palisade has less than 40,000 miles on it and has been well maintained, but Hyundai people refuse to acknowledge any problems - my wife and I consider that this car is a potential death machine.

NHTSA ODI #11608317

Mileage unknown · Aug 12, 2024
Engine

The car is approximately 3.5 years old (2020) and the engine failed. The symptoms of the engine failure are the exact failures of all of the other Hyundai engines that failed over the last 10 years which were recalled. There needs to be further investigation in all of the engines Hyundai is putting out to protect people. Hyundai…

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The car is approximately 3.5 years old (2020) and the engine failed. The symptoms of the engine failure are the exact failures of all of the other Hyundai engines that failed over the last 10 years which were recalled. There needs to be further investigation in all of the engines Hyundai is putting out to protect people. Hyundai offered to pay 50% of this because they know they are wrong, but they need to pay 100% of customer issues.

NHTSA ODI #11608058

8,500 miles · Jul 16, 2024
EngineEngine And Engine Cooling

The contact owns a 2020 Hyundai Palisade. The contact stated while driving at various speeds, the vehicle hesitated while attempting to accelerate. The contact stated that on another occasion while driving 60 MPH, the vehicle lost motive power and stalled. There was no warning light illuminated. The contact was able to restart t…

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The contact owns a 2020 Hyundai Palisade. The contact stated while driving at various speeds, the vehicle hesitated while attempting to accelerate. The contact stated that on another occasion while driving 60 MPH, the vehicle lost motive power and stalled. There was no warning light illuminated. The contact was able to restart the vehicle. The vehicle was taken to the dealer to be diagnosed and the contact was informed that there was no oil in the engine. The contact stated that the vehicle received an oil change however, the failure recurred. The vehicle was returned to the dealer twice and was diagnosed with a failure of cylinder #4. The contact stated that cylinder #4 was replaced; however, the failure recurred. Due to the failure persistent failure, the dealer was diagnosed, and it was determined that cylinder #2 had failed, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The failure mileage was 8,500.

NHTSA ODI #11602696

Official recalls

5

26V034000 · Air Bags:side/window:curtain

Jan 22, 2026

Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

Consequence & remedy

Consequence: Improper side curtain air bag deployment increases the risk of injury during a crash.

Remedy: Dealers will install a protective film over the rear window and remove padding, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning March 13, 2026. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 292. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 24, 2026.

25V607000 · Seat Belts: Rear/other:buckle Assembly; Seat Belts:front:buckle Assembly

Sep 11, 2025

Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.

Consequence & remedy

Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.

Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.

Additional source detail variants (2)

Seat Belts: Rear/other:buckle Assembly

Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.

Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.

Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.

Seat Belts:front:buckle Assembly

Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.

Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.

Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.

22V633000 · Trailer Hitches

Aug 18, 2022

Hyundai Motor America (Hyundai) is recalling 2020-2022 Palisade vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Consequence & remedy

Consequence: A fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a new fuse and wire extension kit, as necessary, free of charge. Owner notification letters were mailed May 18, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 235.

22V627000 · Visibility:windshield Wiper/washer:motor

Aug 15, 2022

Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Palisade vehicles. The windshield wiper motor may become inoperative, causing the wipers to fail.

Consequence & remedy

Consequence: Windshield wiper failure can reduce visibility, increasing the risk of a crash.

Remedy: Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed December 13, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 233.

19V802000 · Air Bags:side/window

Nov 7, 2019

Hyundai Motor America (Hyundai) is recalling certain 2020 Palisade vehicles. The mounting bolts used to secure the side curtain air bags may damage the side curtain air bags during deployment.

Consequence & remedy

Consequence: Damaged side curtain air bags may not inflate properly in the event of a crash, increasing the risk of injury.

Remedy: Hyundai will notify owners, and dealers will install a protective cover on the mounting bolts, free of charge. The recall began December 20, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 186.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE24021 · Inadvertent Seat Belt Unlatch

Opened Aug 7, 2024 · Closed Dec 12, 2025

Status: closed (inferred from source dates) · Seat Belts

On August 7, 2024, the Office of Defects Investigation (ODI) opened PE24021 to investigate complaints alleging inadvertent unlatching of seat belts in model year (MY) 2020-2023 Hyundai Palisade vehicles manufactured by Hyundai Motor America. The complaints alleged that, without warning, the seat belts sometimes inadvertently unlatch, increasing the risk of injury due to full loss of seat belt protection in the event of a crash. As a result of information exchanged as part of the investigation, on April 3, 2025, Hyundai initiated a warranty extension policy for seat belt buckles on model year 2020-2025 Palisade vehicles in the U.S. and Canada.  Hyundai subsequently initiated a request for warranty parts returns to support further analysis by the buckle supplier, ZF Lifetec. The warranty extension (reference “Z06”) noted that certain 2020 – 2025 model year Palisade vehicles may experience abnormal seat belt buckle(s) operation.   Hyundai extended the warranty coverage for the seat belt buckle under this condition to 15 years/150,000 miles (whichever occurs first) from the date of original retail delivery or date of first use.  This action is valid for original and subsequent owners. On September 11, 2025, Hyundai filed recall 25V-607 for certain 2020-2025 Hyundai Palisade vehicles.  Hyundai explained in its recall filing that the subject vehicles are equipped with seat belt buckle assemblies in the front row and second row outer seating positions that may contain out-of-specification components manufactured by the supplier.  These components can cause interference within the latch channel, potentially increasing friction, particularly under cold ambient temperatures. Improperly produced seat belt buckles, combined with slow insertion of the seat belt tongue plate, may prevent the seat belt buckle from fully latching. The recall remedy is currently under development. In view of Hyundai’s recall action, ODI is closing this Preliminary Evaluation, but will continue to monitor the issue as a remedy is developed and implemented. ODI will take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.