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2020 Hyundai Palisade

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2020 Hyundai Palisade do not stand out strongly from the model-year median of 385.

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When problems were reported

Mileage at the reported incident

163 reports with mileage · 369 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 129 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility/wiper. Review the 114 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Suspension. Review the 60 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

13 crash reports7 fire reports9 injury reports

Electrical System complaints

45 reports
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Mileage unknown · Dec 17, 2023
Electrical SystemLane Departure

hyundai palisade sel 2020 frequently stops the speedometer ,rpm meter,fuel gauge ,lane departure. This may be due to defection instrument cluster,a recall should be immediately made as it might cause accident as speed of a vehicle cannot be knowing and also the lane departure is never turned on when this happen ,also driver won’…

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hyundai palisade sel 2020 frequently stops the speedometer ,rpm meter,fuel gauge ,lane departure. This may be due to defection instrument cluster,a recall should be immediately made as it might cause accident as speed of a vehicle cannot be knowing and also the lane departure is never turned on when this happen ,also driver won’t know how much is the fuel remaining . Attaching a photo

NHTSA ODI #11560534

Mileage unknown · Dec 16, 2023
Electrical SystemVehicle Speed Control

both digital and analog speedometer also the tachometer shows 0mph even through the car is being driven , also the fuel gauge shows Empty even though fuel is full.

NHTSA ODI #11560403

Mileage unknown · Jul 25, 2023
Electrical System

The alternator failed at 65k miles. Lost headlights, steering, all ability to drive on the interstate with children in the car. Thankfully my husband was able to safely get us off of the road and out of traffic without incident. Driving at 70mph when the battery light flashed once, then all dash lights started flashing then car …

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The alternator failed at 65k miles. Lost headlights, steering, all ability to drive on the interstate with children in the car. Thankfully my husband was able to safely get us off of the road and out of traffic without incident. Driving at 70mph when the battery light flashed once, then all dash lights started flashing then car lost power. No warning other than what happened in just a few seconds. Alternator failed and deemed bad by parts stores.

NHTSA ODI #11534254

Mileage unknown · Jun 17, 2023
Electrical System

n November 2022 my Hyundai Palisade was recalled because of the tow hitch being a fire hazard. I took my car in thinking that it was fixed. I didn't tow anything until March 2023 and when I went to hook up the u-haul I had rented it was not working. There was no power coming from tow hitch to make the break lights work on the u-…

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n November 2022 my Hyundai Palisade was recalled because of the tow hitch being a fire hazard. I took my car in thinking that it was fixed. I didn't tow anything until March 2023 and when I went to hook up the u-haul I had rented it was not working. There was no power coming from tow hitch to make the break lights work on the u-haul. The company tested it to make sure it was my car and not the trailer and it was definitely my car not putting out any power. I took my car back into the dealership, and they let me know it was fixed again. In May 2023 I went to tow my jet ski and once again the lights did not work when I hooked it up. I took it back in and they said that I need a new wiring system and wiring harness, but they did not have it in stock. None of the dealerships had it. I started doing my own research and found out that this recall is the same thing for November 2022 and the reason the electric to my trailer wasn't working when hooked up to my Palisade is because back in November the fuse was pulled because of the fire hazard. Hyundai has repeatedly not been able to fix this problem. I bought my Palisade specifically for the towing capacity so I could tow small items around. I have not been able to use it. I have escalated my complaint to Hyundai USA, but no one seems to care to fix it. I have asked for a rental car to help me tow items, but they do not want to supply this or fix my car so I'm able to do it with my own car. Hyundai has had 7 months to get this fixed. This is ridiculous and very frustrating. I either need my car fixed as I am paying for something that I am not receiving or I need my car to be traded in for a new model that has towing capacity.

NHTSA ODI #11527527

Mileage unknown · Mar 18, 2023
Electrical System

There is a recall for the trailer hitch that has no solution. Hyundai just pulled the fuse and you can not pull a trailer which is why I purchased the SUV.

NHTSA ODI #11512520

Mileage unknown · Oct 16, 2022
Electrical SystemEngine

The alternator suddenly failed. This caused the batter to rapidly deplete and lose all electrical function of the vehicle. Loss of power steering, breaks, lights, instrument cluster and gauges. basically the vehicle rolled to a stop. Further investigation has shown that this issue is not uncommon on the Palisade. A quick google …

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The alternator suddenly failed. This caused the batter to rapidly deplete and lose all electrical function of the vehicle. Loss of power steering, breaks, lights, instrument cluster and gauges. basically the vehicle rolled to a stop. Further investigation has shown that this issue is not uncommon on the Palisade. A quick google search revealed dozens of people with the same issue. Since it’s on several year models of the Palisade it points to the alternator. It goes out and the battery cannot support the electronics.

NHTSA ODI #11489473

Mileage unknown · Aug 24, 2022
Electrical SystemPower Train

I came to complete stop at a traffic light. Once I got the green arrow I proceeded to accelerate but the car was barely moving. Mashing the gas harder it then began to move. Something seemed odd but wasn’t sure what. Continuing down the road I noticed my RPMs higher than usual for 45mph. Confirmed with paddle shifters the car wa…

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I came to complete stop at a traffic light. Once I got the green arrow I proceeded to accelerate but the car was barely moving. Mashing the gas harder it then began to move. Something seemed odd but wasn’t sure what. Continuing down the road I noticed my RPMs higher than usual for 45mph. Confirmed with paddle shifters the car was stuck in 5th gear. I came to the next light and car was not down shifting. Again green light, mashed the gas and slow to accelerate. After making it home and leaving the car sit for about 30 min I haven’t had the issue since. Had I been trying to cross the road during heavy traffic this could have been REALLY bad.

NHTSA ODI #11481020

Mileage unknown · Aug 24, 2022
Electrical System

Have a 2020 Hyundai Palisade, last 4 of vin LU 149 938. The NHTSA.gov website under consumer alert important Hyundai and Kia recall says "as an interim repair, Hyundai dealers will inspect the tow hitch module and remove the fuse, as necessary." The neither Hyundai USA nor the local dealer (Bill Marsh Hyundai, Traverse City, M…

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Have a 2020 Hyundai Palisade, last 4 of vin LU 149 938. The NHTSA.gov website under consumer alert important Hyundai and Kia recall says "as an interim repair, Hyundai dealers will inspect the tow hitch module and remove the fuse, as necessary." The neither Hyundai USA nor the local dealer (Bill Marsh Hyundai, Traverse City, MI) know anything about the interim repair (inspection & fuse removal) mentioned in the NHTSA consumer alert. What's going on? Is the NHTSA website incorrect? And how do I force the dealer to inspect my vehicle?

NHTSA ODI #11480986

Mileage unknown · Aug 1, 2022
Electrical System

Drivers side window stopped working one month after purchasing brand new. Took to dealership and was told the ICU junction box needed replacing, but they did not have any in stock because vehicle was so new. Was told that this junction box also controls the door locks and that it posed a safety hazard as it could prevent me from…

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Drivers side window stopped working one month after purchasing brand new. Took to dealership and was told the ICU junction box needed replacing, but they did not have any in stock because vehicle was so new. Was told that this junction box also controls the door locks and that it posed a safety hazard as it could prevent me from being able to get out of the vehicle, but that they could not be held liable for me driving vehicle this way. Once they took my vehicle it took 3 weeks to repair. Now, 2 years later, both front windows and sunroof do not operate.

NHTSA ODI #11476864

15,000 miles · Apr 7, 2021
Electrical SystemEnginePower Train

WHILE DRIVING ON HIGHWAY 290 WEST TO FREDICKSBURG, TEXAS ON APRIL 2,2021, SPEED LIMIT VARIES FROM 50-60 MPH, THE VEHICLE JUST STOPPED, ALL SYSTEMS WERE OUT, MESSAGE ON THE SCREEN SAID "TAKE TO SERVICE, WHEN CONVENIENT". IT WAS VERY SCARY AS THE VEHICLES FROM BEHIND WERE HONKING AND I COULD NOT GET THE CAR TO THE SIDE. IT COULD H…

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WHILE DRIVING ON HIGHWAY 290 WEST TO FREDICKSBURG, TEXAS ON APRIL 2,2021, SPEED LIMIT VARIES FROM 50-60 MPH, THE VEHICLE JUST STOPPED, ALL SYSTEMS WERE OUT, MESSAGE ON THE SCREEN SAID "TAKE TO SERVICE, WHEN CONVENIENT". IT WAS VERY SCARY AS THE VEHICLES FROM BEHIND WERE HONKING AND I COULD NOT GET THE CAR TO THE SIDE. IT COULD HAVE BEEN A MAJOR ACCIDENT WITH FATALITIES.

NHTSA ODI #11406851

Official recalls

5

26V034000 · Air Bags:side/window:curtain

Jan 22, 2026

Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

Consequence & remedy

Consequence: Improper side curtain air bag deployment increases the risk of injury during a crash.

Remedy: Dealers will install a protective film over the rear window and remove padding, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning March 13, 2026. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 292. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 24, 2026.

25V607000 · Seat Belts: Rear/other:buckle Assembly; Seat Belts:front:buckle Assembly

Sep 11, 2025

Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.

Consequence & remedy

Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.

Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.

Additional source detail variants (2)

Seat Belts: Rear/other:buckle Assembly

Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.

Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.

Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.

Seat Belts:front:buckle Assembly

Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.

Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.

Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.

22V633000 · Trailer Hitches

Aug 18, 2022

Hyundai Motor America (Hyundai) is recalling 2020-2022 Palisade vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Consequence & remedy

Consequence: A fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a new fuse and wire extension kit, as necessary, free of charge. Owner notification letters were mailed May 18, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 235.

22V627000 · Visibility:windshield Wiper/washer:motor

Aug 15, 2022

Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Palisade vehicles. The windshield wiper motor may become inoperative, causing the wipers to fail.

Consequence & remedy

Consequence: Windshield wiper failure can reduce visibility, increasing the risk of a crash.

Remedy: Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed December 13, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 233.

19V802000 · Air Bags:side/window

Nov 7, 2019

Hyundai Motor America (Hyundai) is recalling certain 2020 Palisade vehicles. The mounting bolts used to secure the side curtain air bags may damage the side curtain air bags during deployment.

Consequence & remedy

Consequence: Damaged side curtain air bags may not inflate properly in the event of a crash, increasing the risk of injury.

Remedy: Hyundai will notify owners, and dealers will install a protective cover on the mounting bolts, free of charge. The recall began December 20, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 186.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE24021 · Inadvertent Seat Belt Unlatch

Opened Aug 7, 2024 · Closed Dec 12, 2025

Status: closed (inferred from source dates) · Seat Belts

On August 7, 2024, the Office of Defects Investigation (ODI) opened PE24021 to investigate complaints alleging inadvertent unlatching of seat belts in model year (MY) 2020-2023 Hyundai Palisade vehicles manufactured by Hyundai Motor America. The complaints alleged that, without warning, the seat belts sometimes inadvertently unlatch, increasing the risk of injury due to full loss of seat belt protection in the event of a crash. As a result of information exchanged as part of the investigation, on April 3, 2025, Hyundai initiated a warranty extension policy for seat belt buckles on model year 2020-2025 Palisade vehicles in the U.S. and Canada.  Hyundai subsequently initiated a request for warranty parts returns to support further analysis by the buckle supplier, ZF Lifetec. The warranty extension (reference “Z06”) noted that certain 2020 – 2025 model year Palisade vehicles may experience abnormal seat belt buckle(s) operation.   Hyundai extended the warranty coverage for the seat belt buckle under this condition to 15 years/150,000 miles (whichever occurs first) from the date of original retail delivery or date of first use.  This action is valid for original and subsequent owners. On September 11, 2025, Hyundai filed recall 25V-607 for certain 2020-2025 Hyundai Palisade vehicles.  Hyundai explained in its recall filing that the subject vehicles are equipped with seat belt buckle assemblies in the front row and second row outer seating positions that may contain out-of-specification components manufactured by the supplier.  These components can cause interference within the latch channel, potentially increasing friction, particularly under cold ambient temperatures. Improperly produced seat belt buckles, combined with slow insertion of the seat belt tongue plate, may prevent the seat belt buckle from fully latching. The recall remedy is currently under development. In view of Hyundai’s recall action, ODI is closing this Preliminary Evaluation, but will continue to monitor the issue as a remedy is developed and implemented. ODI will take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.