2019 Hyundai Kona

I am reporting this for my daughter, [XXX] , while she's recovering on pain meds. She is the owner and driver of the car. no passengers in this 1-car accident. the weather and road conditions were terrible. car skidded of side of road into a ditch. When the airbags deployed, the plastic frame on the drivers side A-pillar broke and exploded out towards the driver. it appears the sharp edge of the broken plastic frame struck driver in left eye, slicing it cornea area of her eye causing a ruptured globe. thankfully, she has no other injuries. the plastic frame on the passenger side A-pillar did not break when it's airbag deployed. reporting by [XXX] . please contact me at [XXX] . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle struggling to accelerate and rolling back when brake is not being used. It stays at a few miles per hour even with full pressure on the gas pedal. A mechanic reviewed and stated the problem was due to low compression in the engine, causing the pistons to misfire. This issue has happened a total of 5 times and has almost caused other vehicles to crash into me due to sudden loss of speed and not being able to accelerate fast enough to properly get to safety

The contact owns a 2019 Hyundai Kona. The contact stated that while driving at an undisclosed speed, there was a knocking sound coming from the vehicle with the check engine warning light illuminated. The vehicle was driven to an independent mechanic, where it was diagnosed with engine failure. The contact referenced NHTSA Campaign Number: 21V301000 (ENGINE); however, the VIN was not under recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 94,634.

The rear left passenger will not open. The dealer thinks it is a faulty door latch actuator ($530 parts and labor). They said this is a common problem and they have a special tool to open the door, but they couldn't get it to work on my car. They think they will damage the interior door panel trying to fix this (approximately an additional $1,000). Warranty expired last year. This is a safety issue because in an emergency a passenger could be trapped in the vehicle or at best delayed in their escape. Also, the dealer said it is a common problem and online forums confirm that across several models and years. Also, it seems to be common for multiple doors to fail.

Engine smoke’s every now and then I go through a quart of oil every 600-1000 miles doubt it’s supposed to do that one time I went the full oil change limit I was completely out of oil the car was ticking and all this other stuff scene then I’m topping off my oil every 1000 miles till I need a oil change and it don’t stop ticking now so that’s a defect I don’t know if it’s apart of the 19-21 recall or not but this is not an okay engine

The contact owns a 2019 Hyundai Kona. The contact stated that while driving at various speeds, there was an abnormal knocking sound coming from the vehicle with the check engine warning light illuminated. Upon inspection of the vehicle, the contact discovered that the engine oil was low, and the contact added oil to the engine. The contact stated that the failure was intermittent. Upon investigation, the contact discovered NHTSA Campaign Number: 21V301000 (Engine). The contact continued to investigate the failure and discovered that the vehicle was previously repaired before owning the vehicle. The contact reached out to several dealers and the manufacturer about the issue; however, no assistance was provided. The contact continued to speak with the manufacturer, and the manufacturer agreed to have an oil consumption test performed on the vehicle. The vehicle tested by two dealers for the consumption test and the results came back inconclusive. The vehicle was not repaired. The failure mileage was approximately 68,000.

The contact owns a 2019 Hyundai Kona. The contact stated that while his daughter was driving 45 MPH, the check engine warning light illuminated, and the vehicle shut off. The driver pulled over to the side of the road and the vehicle was towed to an independent mechanic to be diagnosed. The mechanic related the failure to NHTSA Campaign Number: 21V301000 (ENGINE); however, the vehicle was towed to a dealer and the dealer declined to honor the recall repair due to sludge in the oil cap. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 100,220.

While stopped our 2019 Kona EV at a traffic light with my foot on the brake, the car spontaneously accelerated and crashed into the car also sitting at the light about eight feet in front of us. If there wasn't a car in front of us, we would have gone through a busy intersection at very high speed. The front end of the car was destroyed and both airbags deployed. The car was towed to a collision center and is considered: "Totaled" . We tried to get it inspected for the computer system to confirm what happened, but there was no interest by any party. There was no pre-warning or issues with the vehicle before this happened. The incident happened about ten miles from our house, and we had been driving it for about 15 minutes. The temperature outside was extremely cold at about 5 degrees Fahrenheit.

The contact owns a 2019 Hyundai Kona. The contact stated that while driving at an undisclosed speed, there was a burning odor coming from the vehicle, with the low engine oil warning light illuminated. The contact stated that while checking the dipstick, the contact became aware that the engine oil level was low. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 150,000.

Vehicle started to stall at low RPMs. While idling at red lights, engine would stall and go into limp mode. All safety features, such as forward collision would stop working. Car would need to be turned off and restarted for a temporary fix. No engine lights would come on. Car inspected by dealership and cannot figure out what the cause is. VIN comes up saying that my car is not part of the recall.