I took my vehicle to a dealership for a recall and they refused to honor it. They made excuses and performed an unrelated service.
2019 Hyundai Kona
Owner reports · Recalls · Investigations
More warning signs than most Kona years
Owner complaints for the 2019 Hyundai Kona are substantially higher than the model-year median of 74.
About this comparison →How this year compares
Owner complaints by model year
Compare all Kona years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
58 reports with mileage · 132 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Engine. Review the 131 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 18 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 18 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
131 reportsVehicle starting using extreme amounts of oil, lose acceleration and stalling while driving and making klicking noises. All symptoms point to Hyundai recall 203 (NHTSA campaign number 21V301000). Dealer and manufacturer refuse to fix it, citing lack of extended warranty and high mileage, as well as insist of oil consumption tes…
Read full complaint
Vehicle starting using extreme amounts of oil, lose acceleration and stalling while driving and making klicking noises. All symptoms point to Hyundai recall 203 (NHTSA campaign number 21V301000). Dealer and manufacturer refuse to fix it, citing lack of extended warranty and high mileage, as well as insist of oil consumption test that would require me to drive the vehicle for another 1000 miles for them to be able to determine the oil consumption. Because I don't fee it is safe to drive the vehicle, I declined the test, but was willing to allow the dealer's service employees to drive it. They refused. I ended up donating the vehicle to Kars for Kids and notified them about the situation.
My 2019 Hyundai Kona SE (2.0L Nu MPI/Atkinson engine) was previously subject to NHTSA Recall 21V301000 (Hyundai Recall 203) for defective piston oil rings that can chip and cause accelerated oil consumption, engine knocking, and stalling. That recall's remedy was performed under a prior owner in December 2021. In November 2025, …
Read full complaint
My 2019 Hyundai Kona SE (2.0L Nu MPI/Atkinson engine) was previously subject to NHTSA Recall 21V301000 (Hyundai Recall 203) for defective piston oil rings that can chip and cause accelerated oil consumption, engine knocking, and stalling. That recall's remedy was performed under a prior owner in December 2021. In November 2025, a Hyundai dealership installed a Cylinder Noise Diagnostic System (CNDS) software update (Service Campaign 974) specifically meant to detect this defect's vibration signature before it causes engine damage. Approximately 7,000-8,000 miles and about nine months after that software update, the vehicle stalled unexpectedly while being driven on two separate occasions, with no check-engine light or other warning beforehand. A third stall left the vehicle unable to restart. It was towed to a service station, which found no engine oil and no external leak. A Hyundai dealership subsequently diagnosed cracked valves that allowed approximately 5 quarts of oil to burn through the engine, and determined the engine requires complete replacement. This is the same failure mode (oil consumption/engine damage leading to stalling) that the original recall and the 2025 software update were both meant to prevent, and the software gave no advance warning before the stalling occurred. The vehicle and dealership diagnosis are available for inspection upon request.
The contact's daughter owns a 2019 Hyundai Kona. The contact stated that while her daughter was driving 40 MPH, smoke started coming from under the hood. The vehicle lost power and came to a stop in front of a convenience store, blocking the entrance. Several unknown warning lights were illuminated. The driver called the Fire De…
Read full complaint
The contact's daughter owns a 2019 Hyundai Kona. The contact stated that while her daughter was driving 40 MPH, smoke started coming from under the hood. The vehicle lost power and came to a stop in front of a convenience store, blocking the entrance. Several unknown warning lights were illuminated. The driver called the Fire Department, and it was confirmed that the engine compartment displayed severe heating damage. There was no fire. The firemen on the scene recommended that the vehicle be towed. The vehicle was towed to an independent mechanic, and the contact was informed that the failure was a known failure and might be covered under an extended warranty program. The vehicle was towed to the dealer, where it was diagnosed and determined that the engine had seized. No electrical failure was found. The dealer initially offered to cover 95% of the cost of the repair. The manufacturer was notified of the failure and offered to cover 85% of the cost of the repair, but the contact declined. The contact stated that the Knock Sensor Detection System (KSDS) software update had previously been completed on the vehicle; however, the update failed to prevent the engine failure. The manufacturer informed the contact that the extended warranty could not be applied due to a transfer of ownership to the contact's daughter. The failure mileage was approximately 81,000.
The engine was spewing oil into the air filter and also out of a hose near the turbo. It was also consuming high amounts of oil, yes its available for inspection. I was driving on a busy public highway and my car lost power and would not accelerate no the problem has not been confirmed as of yet vehicle has not received offic…
Read full complaint
The engine was spewing oil into the air filter and also out of a hose near the turbo. It was also consuming high amounts of oil, yes its available for inspection. I was driving on a busy public highway and my car lost power and would not accelerate no the problem has not been confirmed as of yet vehicle has not received official inspection yet there was zero warning lamps, messages, or any indicator of any kind that there was a problem. there still isnt
The vehicle suffered a sudden, severe loss of power while driving, causing the engine to stall unexpectedly. This created an immediate hazard to myself and other motorists on the road, as I was forced to navigate a dead vehicle out of active traffic without power steering or power braking assist. Prior to the total failure, the …
Read full complaint
The vehicle suffered a sudden, severe loss of power while driving, causing the engine to stall unexpectedly. This created an immediate hazard to myself and other motorists on the road, as I was forced to navigate a dead vehicle out of active traffic without power steering or power braking assist. Prior to the total failure, the engine exhibited severe mechanical knocking, loss of acceleration, and high oil consumption without any visible external oil leaks. This engine failure is a direct result of the manufacturing defect detailed in NHTSA Safety Recall 203 (NHTSA Campaign 21V301000) concerning improperly heat-treated piston oil rings that cause severe cylinder scuffing and engine stall. Although the software update (Campaign 974) was previously completed on this VIN, the physical defect was never mechanically repaired. The software update failed to prevent the physical, defectively manufactured components from destroying the engine. Hyundai is refusing to honor the safety campaign and replace the failed engine because the recall database incorrectly lists the recall status as "completed."
My 2019 Hyundai Kona has been burning oil, I’ve done great upkeep on it, including topping the oil off in between services. This is because it obviously has been burning oil, well recently it started stalling, then starting/turning it over has been acting up. The RPM’s have not been stable at all an I’ve ran two diagnostic test …
Read full complaint
My 2019 Hyundai Kona has been burning oil, I’ve done great upkeep on it, including topping the oil off in between services. This is because it obviously has been burning oil, well recently it started stalling, then starting/turning it over has been acting up. The RPM’s have not been stable at all an I’ve ran two diagnostic test on it, they came back as a “camshaft error” I can’t remember the exact code at the moment. However the mechanics I have questioned said it’s probably from the oil pressure being messed up from the oil burning up. Whether it be the sensor not regulating properly or the engine itself not getting enough lubricant. I have heard from others with Hyundais an it’s not just Kona’s, people are saying they burn through their oil fairly quickly compared to other cars they’ve had. With that being said, the car now stalls in traffic and the check engine light came on finally, that’s when we first ran diagnostics. Which I have had diagnostics ran at one place I go to for oil changes, a one at a Meineke, and soon to be a third at Autozone because I need to get the exact code again. I’m worried because my mom an I have been sharing this vehicle and the stalling makes it dangerous, it can be put in neutral and restarted but I have a service appointment with a dealership to see what they can do, however I feel this is happening from something caused straight from the manufacturer, not improper care or overuse. So I’m filing a complaint because if you stall while crossing traffic and could not restart, or know how to restart it, you could get in a wreck. This all seemed to start happening as well right after the vehicle rolled over 100,000 miles, go figure right? An if you needed to inspect this happening it would not be hard to do, all you would have to do is turn over the engine, then drive it for a bit an it will eventually stall, an you could also see the RPM’s bouncing and the noises it makes.
The contact owns a 2019 Hyundai Kona. The contact stated that the vehicle had experienced excessive oil consumption. The contact stated that while driving 70 MPH on the highway, the vehicle stalled. The contact was unable to pull over to the side of the road. The contact was able to restart the vehicle and continued driving. The…
Read full complaint
The contact owns a 2019 Hyundai Kona. The contact stated that the vehicle had experienced excessive oil consumption. The contact stated that while driving 70 MPH on the highway, the vehicle stalled. The contact was unable to pull over to the side of the road. The contact was able to restart the vehicle and continued driving. The contact stated that the failure recurred while driving into a parking lot. The battery warning light illuminated on several occasions. Additionally, the contact stated that the check engine and low oil pressure warning lights were intermittently illuminated. The vehicle was taken to Auto Zone and to an independent mechanic, where it was diagnosed and determined that the piston oil ring failure had caused low oil pressure, which resulted in the timing failure. The failure was related to NHTSA Campaign Number: 21V301000 (ENGINE). The dealer and the manufacturer were notified of the failure but denied a loaner vehicle or towing assistance to the dealer located 75 miles away. The vehicle was not repaired. The failure mileage was approximately 113,000.
The contact owns a 2019 Hyundai Kona. The contact stated that while driving on several occasions at various speeds, the AWD warning light illuminated and was reset each time the vehicle was restarted. The contact also stated that over a couple of months, while downshifting, stopping, or decelerating, the vehicle stalled on sever…
Read full complaint
The contact owns a 2019 Hyundai Kona. The contact stated that while driving on several occasions at various speeds, the AWD warning light illuminated and was reset each time the vehicle was restarted. The contact also stated that over a couple of months, while downshifting, stopping, or decelerating, the vehicle stalled on several occasions. Additionally, the contact stated that while driving at approximately 30 MPH, the Check Engine warning light illuminated. The vehicle was then taken to an AutoZone, where a handheld diagnostic machine retrieved diagnostic trouble codes: P0017 (crankshaft) and P0171 (system too lean), and it was observed that the oil reservoir was empty. Two quarts of oil were added to the vehicle. The contact stated that after being serviced, the vehicle was idling high and stalled while driving at unknown speeds on several occasions. The vehicle was taken to a dealer, where it was diagnosed with a sheared timing pin, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.
Vehicle (2019 Kona) is subject to Recall 203 (piston ring/bore defect). On XXX Puente Hills Hyundai refused the mandatory physcial inspection, instead attempting to charge $1,100 for 'leak repairs.' An independent inspection by Valvoline on XXX confirmed the engine is dry with no leaks, proving the dealer's claim was fraudulent…
Read full complaint
Vehicle (2019 Kona) is subject to Recall 203 (piston ring/bore defect). On XXX Puente Hills Hyundai refused the mandatory physcial inspection, instead attempting to charge $1,100 for 'leak repairs.' An independent inspection by Valvoline on XXX confirmed the engine is dry with no leaks, proving the dealer's claim was fraudulent. Following a recent ECU update, the vehicle triggered a P0420 code—a known symptom of the internal engine damage covered by Recall 203. My Hyundai Corporate Case (#XXX) is currently stalled as the dealer refuses to provide technician notes or perform the safety inspection. I am operating an unsafe vehicle with documented internal mechanical failure. Requesting immediate intervention for a physical cylinder inspection. Please refer to the attached document (SUMMARY OF EVENTS) for the full chronology, supporting evidence, and email correspondence related to the dealership's refusal to perform Recall 203. See attached PDF (Evidence_Email_Correspondence) for documentation of the dealership's refusal to provide technician notes and their unprofessional communication regarding this safety recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Official recalls
121V301000 · Engine
Apr 28, 2021
Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Elantra, 2019-2021 Kona and Veloster vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which could result in engine damage.
Consequence & remedy
Consequence: A damaged engine may stall, increasing the risk of a crash. In addition, oil may leak onto hot exhaust components, increasing the risk of a fire.
Remedy: Dealers will inspect and, if necessary, replace the engine, free of charge. In addition, Hyundai will deploy Piston Ring Noise Sensing System (PNSS) software. Owner notification letters were mailed August 24, 2021. Owners may contact Hyundai customer service at 1-855-371-9460.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Illustration