2026 Hyundai Ioniq 9

On XXX, I experienced a safety-related problem with a rear door on my 2026 Hyundai IONIQ 9. While the vehicle was parked, I attempted to open the rear door from inside the vehicle, but the door would not open. The child lock was believed to be OFF at the time. I attempted to operate the interior door handle, but the rear door remained locked and could not be opened from inside. This incident was directly witnessed by one of my coworkers, who was present when the problem occurred and can confirm what happened if additional information is required. I am concerned that an occupant could be unable to exit the vehicle in an emergency if this condition occurs again. A rear door that cannot be opened from inside could create a serious safety risk in situations involving a crash, fire, electrical malfunction, or other emergency requiring immediate evacuation. The vehicle and rear door locking system are available for inspection upon request. On XXX, I drove the vehicle to Glassman Hyundai in [XXX] because of this issue and a separate windshield wiper safety concern. The dealership did not accept the vehicle for a walk-in diagnosis that day. The earliest available service appointment was scheduled for XXX. The rear-door problem has not yet been reproduced or confirmed by a Hyundai technician, and no repair has been performed. I am not aware of any warning light or warning message related to the rear-door condition before or during the incident. I am submitting this complaint because the inability to open a rear door from inside the vehicle could prevent an occupant from exiting during an emergency, even though the door may operate normally at other times. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On XXX, at approximately 2:20 PM, while driving about 30 mph on a suburban road in [XXX], a red battery warning light appeared on the main instrument cluster. I pulled over and contacted Hyundai support. When I attempted to resume driving, the vehicle accelerated sluggishly with noticeably reduced power. I pulled over a second time and parked with the vehicle still powered on. While I was on the phone with Hyundai roadside assistance, a red ‘Stop vehicle and check power supply’ warning message appeared on the dash, and the vehicle completely lost power several minutes later, becoming inoperable. It had to be towed to a Hyundai dealership. Weather was clear and road conditions were normal. There was no crash, fire, or injury. The vehicle had approximately 3,770 miles at the time of failure. As of this report, the dealer has not yet completed diagnosis. The symptoms are consistent with the integrated charging control unit (ICCU) failure pattern widely reported in Hyundai EVs, but this has not yet been confirmed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was driving on the highway at 70 mph approximately with my young daughter in the backseat. All of a sudden, the front display on my Hyundai Ioniq 9 went completely black and said "no signal." I lost all dashboard information about my speed, gas gauge, horsepower etc. The only thing I could do was see how fast I was going because I was on google maps and my audiovisual screen in the center was still working. I drove 15 min with this to the dealership. The signal never came back. I had the car at the Planet Hyundai for 14 days. They said nothing was wrong and that I should come back when it happens again. It was TERRIFYING having no signal and wondering if my car was going to stop in the middle of the highway. The dealer said that Hyundai would not do anything about it unless it was recreated even though I had pictures of it. What a horrible experience and I am terrified to drive the car now.