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2023 Hyundai Ioniq 5

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2023 Hyundai Ioniq 5 do not stand out strongly from the model-year median of 296.

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When problems were reported

Mileage at the reported incident

Limited mileage data: 10 of 386 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 271 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 72 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 67 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

11 crash reports3 fire reports3 injury reports

What owners actually said

386 reports
Mileage unknown · Mar 15, 2024
Electrical SystemFuel/propulsion SystemPower Train

First indication something was going awry was when attempting to charge the car. Heard normal click indicating charge had started, but no audible announcement that charging had started. Car started throwing "Check electrical system," then power plummeted and became unresponsive to accelerator, followed by "Stop car. Check electr…

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First indication something was going awry was when attempting to charge the car. Heard normal click indicating charge had started, but no audible announcement that charging had started. Car started throwing "Check electrical system," then power plummeted and became unresponsive to accelerator, followed by "Stop car. Check electrical system," then finally something like, "Battery is being discharged by external devices."** Car had to be towed about 60 miles to nearest Hyundai EV service center. Eight days later, I got a call from service saying that the ICCU needs to be replaced. They will update me once ETA of part is known.

NHTSA ODI #11577517

Mileage unknown · Mar 14, 2024
Electrical System

Electrical system warning lights came on and loud alarm indicating the need to stop the vehicle immediately. Diagnosed by mechanic as ICCU failure and associated 12V battery issues—so, typical Ioniq5 problems. Just lucky I wasn’t driving on the highway.

NHTSA ODI #11577471

Mileage unknown · Mar 9, 2024
Forward Collision Avoidance

I was driving at night on a freeway marked as a 65mph speed limit. I had the adaptive cruise control turned on and set to automatically follow the road speed limit. There was intermittent rain at the time. Suddenly my car began to accelerate, but I was able to stop the acceleration by stepping on the brake to disengage cruise …

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I was driving at night on a freeway marked as a 65mph speed limit. I had the adaptive cruise control turned on and set to automatically follow the road speed limit. There was intermittent rain at the time. Suddenly my car began to accelerate, but I was able to stop the acceleration by stepping on the brake to disengage cruise control. I tried re-engaging cruise control and it immediately accelerated strongly again. That is when I noticed the cruise control speed had been set to 85mph. I disengaged cruise control for the rest of my trip home and was able to drive normally. Subsequently I learned that the car detects speed limits by both map data and visually recognizing speed limit signs, so I assume it mis-identified a 65mph sign as 85mph. The auto speed feature set the cruise control speed to 85mph even though that is much higher than any possible speed limit in California. I disabled the auto speed feature of the adaptive cruise control and have not had any problem since then.

NHTSA ODI #11576374

Mileage unknown · Mar 9, 2024
Unknown Or Other

I attempted to drive my car to work. The car started but would not shift into gear. A red battery light indicator was on in the lower left corner of the screen. I contacted my dealer and they asked me to jump my car and bring it in. I did that. They indicated that my car had experienced ICCU failure and that a part would need t…

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I attempted to drive my car to work. The car started but would not shift into gear. A red battery light indicator was on in the lower left corner of the screen. I contacted my dealer and they asked me to jump my car and bring it in. I did that. They indicated that my car had experienced ICCU failure and that a part would need to be ordered. The car had already been updated to address the ICCU failure, or so I thought. This is a known issue with 2022 models.

NHTSA ODI #11576335

Mileage unknown · Mar 7, 2024
Electrical SystemFuel/propulsion SystemPower Train

The vehicle made a loud popping noise and lost motive power. Dashboard lit up with battery symbol and said to check electric vehicle system. Dealer service is certain it is an ICCU failure. The vehicle had the software update to “fix” the ICCU issue thousands of miles ago.

NHTSA ODI #11575959

Mileage unknown · Mar 5, 2024
Fuel/propulsion SystemPower TrainVehicle Speed Control

The car loses power, slows down dramatically, and will not respond to the accelerator pedal. This failure has happened twice. The first time I was driving at about 40MPH on a side street when the car started slowing down with no warning and limped along at about 20MPH. I could not get it to move faster so I put my flashers on …

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The car loses power, slows down dramatically, and will not respond to the accelerator pedal. This failure has happened twice. The first time I was driving at about 40MPH on a side street when the car started slowing down with no warning and limped along at about 20MPH. I could not get it to move faster so I put my flashers on and made my way to the side of the street, pulled off of the road and shut the car off. When I restarted the car it drove normally. I reported the failure to Hyundai and they had never heard of this happening. They kept the car for 2 days and couldn't replicate the problem. That was about 2 months ago. Yesterday, 3/4/24, I was on the freeway going about 74MPH using the smart cruise control. I had just changed lanes when the car lost power and I got the message, "Smart cruise conditions not met." My speed dropped to the low 40's as other cars were whipping past me. Even though I floored the accelerator I got no response. I started the flashers, made my way to the right lane and got off on an exit ramp. I pulled off to the side of the ramp, parked the car and turned it off. Once again, when I restarted the car it performed normally. This is very dangerous! I could have easily been rear ended by another, faster car on the freeway since I slowed down so quickly without braking lights lighting. I brought it back to the dealer again today and they have kept it to run diagnostics. I don't expect that they will find any problem this time either.

NHTSA ODI #11575620

Mileage unknown · Mar 5, 2024
Electrical System

12v battery died this morning. The car main battery had 77% state of charge and still the 12v failed. The main battery is supposed to charge 12v as long as it is above 20% state of charge. This seems to be a wide spread problem and Hyundai is not taking any pro active steps in resolving this. All recommended TSB (Technical Ser…

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12v battery died this morning. The car main battery had 77% state of charge and still the 12v failed. The main battery is supposed to charge 12v as long as it is above 20% state of charge. This seems to be a wide spread problem and Hyundai is not taking any pro active steps in resolving this. All recommended TSB (Technical Service Bulletin) has been applied on the car and car was serviced last week and passed the multipoint inspection.

NHTSA ODI #11575457

Mileage unknown · Mar 2, 2024
Back Over PreventionForward Collision AvoidanceLane Departure

3 issues: 1. 2 x, driving over a hundred miles the sensors get faults. None of the sensors work. Does not detect other cars. They updated my firmware, wiping the faults. 2. Once stopped at stop light, the sensors can start detecting items not there. 3. When parking the car does not detect items that are there. (I have video, d…

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3 issues: 1. 2 x, driving over a hundred miles the sensors get faults. None of the sensors work. Does not detect other cars. They updated my firmware, wiping the faults. 2. Once stopped at stop light, the sensors can start detecting items not there. 3. When parking the car does not detect items that are there. (I have video, dealerships so far refuses to fix) I am still trying to get them to fix it. Additional concern, talking to other drivers, they have similar issues and responses from the Hyundai dealerships. This is for both the Ioniq 5 and 6. Pictures: shows no other car image, or sensor detection. I took the picture a behind to give context. I can provide the videos if needed. Answers to question, separated with a comma: Yes, answered above, trying to get confirmed, the car has been inspected by Hyundai service center, and the errors were wiped by a update + reset.

NHTSA ODI #11575107

Mileage unknown · Feb 22, 2024
Unknown Or Other

Vehicle was taken to dealer for recall repair. Upon completion i made sure everything was good to go. And realized the navigation system was not updating. Service agent took it back and was advise it needed a 4 hour update. Car stayed overnight. Following day they informed me they couldn’t find the problem and were in contact wi…

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Vehicle was taken to dealer for recall repair. Upon completion i made sure everything was good to go. And realized the navigation system was not updating. Service agent took it back and was advise it needed a 4 hour update. Car stayed overnight. Following day they informed me they couldn’t find the problem and were in contact with tech support. They were advice to just replace the navigation antenna. Dealer has place the order for the antenna. My only problem is while we wait for the antenna my car’s location is at a random place so if it where to be taken there wouldn’t be a way for me to know the location of it.

NHTSA ODI #11573470

Mileage unknown · Feb 22, 2024
EquipmentUnknown Or Other

The navigation system in this car has an additional feature which is always enabled even if a destination is not programmed into the nav system which is supposed to warn drivers if they are going the wrong way on a highway. Intermittently the system erroneously indicates that the driver is going the wrong way. A voice warning is…

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The navigation system in this car has an additional feature which is always enabled even if a destination is not programmed into the nav system which is supposed to warn drivers if they are going the wrong way on a highway. Intermittently the system erroneously indicates that the driver is going the wrong way. A voice warning is repeated issued and a warning symbol is displayed on the instrument panel. It is shocking, very distracting and frightening at first. Then it becomes a driver irritation, and eventually the driver tries to ignore the constant warnings, completely defeating the purpose of the safety feature. I’ve seen on the Ioniq forums where other drivers have reported this intermittent problem. Our local dealer would not check our car because the nav system was not failing at the time we brought it in. The problem can last for 5 minutes and then stop or can last for a duration of a car trip. For drivers unaware of this problem, they could easily be frightened enough to cause unsafe driving.

NHTSA ODI #11573253

Official recalls

4

26V432000 · Electrical System:propulsion System:traction Battery

Jul 2, 2026

Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Ioniq 5 vehicles. The high voltage battery cells may contain misaligned electrodes, which can lead to a fire while parked or driving.

Consequence & remedy

Consequence: A fire increases the risk of injury.

Remedy: Owners are advised to park outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. Dealers will replace the high voltage battery system assembly, free of charge. Owner notification letters are expected to be mailed August 31, 2026. Owners may contact Hyundai's customer service at 855-371-9460. Hyundai's number for this recall is 305. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 3, 2026.

24V868000 · Electrical SYSTEM:12V/24V/48V Battery; Electrical System:propulsion System:charging:module:software

Nov 18, 2024

Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.

Consequence & remedy

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.

Additional source detail variants (2)

Electrical System:propulsion System:charging:module:software

Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.

Electrical SYSTEM:12V/24V/48V Battery

Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.

24V204000 · Electrical SYSTEM:12V/24V/48V Battery; Electrical System:propulsion System:charging:module:software

Mar 15, 2024

Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.

Consequence & remedy

Consequence: A loss of drive power increases the risk of a crash.

Remedy: This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.

Additional source detail variants (2)

Electrical SYSTEM:12V/24V/48V Battery

Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.

Electrical System:propulsion System:charging:module:software

Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.

24V065000 · Power Train:driveline:driveshaft

Feb 1, 2024

Hyundai Motor America (Hyundai) is recalling certain 2023 IONIQ 5, IONIQ 6, and Genesis GV60 vehicles. The rear inner driveshaft may have been improperly heat-treated, allowing it to break under load and resulting in a loss of drive power.

Consequence & remedy

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will replace the rear inner driveshaft, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 253(H), 017G(G).

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE23011 · Loss Of Motive Power

Opened Jun 8, 2023 · Closed Apr 17, 2024

Status: closed (inferred from source dates) · Electrical SYSTEM:12V/24V/48V Battery; Electrical System:propulsion System:dc/dc Converter

On June 8, 2023, the Office of Defect Investigation (ODI) opened PE23011 to investigate allegations of loss of motor power on model year (MY) 2022 Hyundai Ioniq 5 vehicles. Some consumers reported loss of motor power immediately after a warning lamp illumination or reduction of motive power while the vehicle was in motion. This investigation found that the Integrated Charging Control Unit (ICCU) may be subject to various conditions such as overcurrent, overvoltage induced at the end of charging, and certain thermal loading during operation that can damage its internal components and open the ICCU fuse, resulting in an inability to charge the 12-volt battery. The vehicle could eventually lose all motive power, increasing the risk of a crash. In July 2023, Hyundai issued a service campaign to address certain MY 2022-2023 Ioniq 5 and MY 2023 Ioniq 6 vehicles that may have low 12V auxiliary battery charging occurrences due to an ICCU fault and may set the DTC P1A9096 “DC/DC Converter Input Voltage Sensor Fault”. On March 15, 2024, Hyundai filed Safety Recall 24V-204 for 98,878 MY 2022-2024 Hyundai Ioniq 5 vehicles and MY 2023-2024 Hyundai Ioniq 6, Genesis GV60, Genesis GV70 “Electrified” and Genesis G80 “Electrified” vehicles. The recall remedy provides an inspection, and if necessary, a replacement of the ICCU and the associated fuse. The ICCU software reduces the risk of overcurrent and implements voltage peak reduction at the end of EV battery charging. The recall also includes a software update that revises the electric water pump operational threshold to reduce thermal loading during charging and driving. In view of the recall action being taken by Hyundai, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Additional source detail variants (2)

Electrical SYSTEM:12V/24V/48V Battery

On June 8, 2023, the Office of Defect Investigation (ODI) opened PE23011 to investigate allegations of loss of motor power on model year (MY) 2022 Hyundai Ioniq 5 vehicles. Some consumers reported loss of motor power immediately after a warning lamp illumination or reduction of motive power while the vehicle was in motion. This investigation found that the Integrated Charging Control Unit (ICCU) may be subject to various conditions such as overcurrent, overvoltage induced at the end of charging, and certain thermal loading during operation that can damage its internal components and open the ICCU fuse, resulting in an inability to charge the 12-volt battery. The vehicle could eventually lose all motive power, increasing the risk of a crash. In July 2023, Hyundai issued a service campaign to address certain MY 2022-2023 Ioniq 5 and MY 2023 Ioniq 6 vehicles that may have low 12V auxiliary battery charging occurrences due to an ICCU fault and may set the DTC P1A9096 “DC/DC Converter Input Voltage Sensor Fault”. On March 15, 2024, Hyundai filed Safety Recall 24V-204 for 98,878 MY 2022-2024 Hyundai Ioniq 5 vehicles and MY 2023-2024 Hyundai Ioniq 6, Genesis GV60, Genesis GV70 “Electrified” and Genesis G80 “Electrified” vehicles. The recall remedy provides an inspection, and if necessary, a replacement of the ICCU and the associated fuse. The ICCU software reduces the risk of overcurrent and implements voltage peak reduction at the end of EV battery charging. The recall also includes a software update that revises the electric water pump operational threshold to reduce thermal loading during charging and driving. In view of the recall action being taken by Hyundai, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Electrical System:propulsion System:dc/dc Converter

On June 8, 2023, the Office of Defect Investigation (ODI) opened PE23011 to investigate allegations of loss of motor power on model year (MY) 2022 Hyundai Ioniq 5 vehicles. Some consumers reported loss of motor power immediately after a warning lamp illumination or reduction of motive power while the vehicle was in motion. This investigation found that the Integrated Charging Control Unit (ICCU) may be subject to various conditions such as overcurrent, overvoltage induced at the end of charging, and certain thermal loading during operation that can damage its internal components and open the ICCU fuse, resulting in an inability to charge the 12-volt battery. The vehicle could eventually lose all motive power, increasing the risk of a crash. In July 2023, Hyundai issued a service campaign to address certain MY 2022-2023 Ioniq 5 and MY 2023 Ioniq 6 vehicles that may have low 12V auxiliary battery charging occurrences due to an ICCU fault and may set the DTC P1A9096 “DC/DC Converter Input Voltage Sensor Fault”. On March 15, 2024, Hyundai filed Safety Recall 24V-204 for 98,878 MY 2022-2024 Hyundai Ioniq 5 vehicles and MY 2023-2024 Hyundai Ioniq 6, Genesis GV60, Genesis GV70 “Electrified” and Genesis G80 “Electrified” vehicles. The recall remedy provides an inspection, and if necessary, a replacement of the ICCU and the associated fuse. The ICCU software reduces the risk of overcurrent and implements voltage peak reduction at the end of EV battery charging. The recall also includes a software update that revises the electric water pump operational threshold to reduce thermal loading during charging and driving. In view of the recall action being taken by Hyundai, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.