NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
404 reportsMileage unknown · Feb 24, 2026
Power Train
There was a failure of the Integrated Charging Control Unit (ICCU) on my Hyundai Ioniq 5. We were driving home from the beach, approximately 1 mile away. When I turned the car on and started driving home, the dashboard lit up with an error and the vehicle turned on the "turtle" mode, which limited my speed. I managed to make it …
Read full complaint
There was a failure of the Integrated Charging Control Unit (ICCU) on my Hyundai Ioniq 5. We were driving home from the beach, approximately 1 mile away. When I turned the car on and started driving home, the dashboard lit up with an error and the vehicle turned on the "turtle" mode, which limited my speed. I managed to make it into my subdivision where it finally died and I was unable to get it into garage. Vehicle would not turn on, would start up momentarily, lots of errors, screen would flash, and then nothing. Very scarily, the wheels would not park and remained in neutral. This made it easy to load onto a tow truck, but scary that it could only be stopped on a flat surface. Mine and my wife's safety was at risk, as we were nearly stranded on the side of the road, I hate to imagine if this happened on a highway. The dealer confirmed our ICCU blew and we had our car back about 2 weeks later. The dealer inspected and replaced the component under warranty. This ICCU issue must be fixed by Hyundai, or at least extend the warranty. This is unacceptable.
NHTSA ODI #11720190
Mileage unknown · Feb 24, 2026
Unknown Or Other
I was on the freeway and went into limp mode and almost got into a traffic accident. My ICCU unit failed after two recalls on it.
NHTSA ODI #11720110
120,000 miles · Feb 23, 2026
Electrical System
The contact owns a 2022 Hyundai Ioniq 5. The contact stated that while driving at an undisclosed speed, the message “Check Electrical System Immediately” was displayed. The contact stated that the failure had occurred while the contact's minor children were inside the vehicle. The vehicle was driven to the residence. The vehicle…
Read full complaint
The contact owns a 2022 Hyundai Ioniq 5. The contact stated that while driving at an undisclosed speed, the message “Check Electrical System Immediately” was displayed. The contact stated that the failure had occurred while the contact's minor children were inside the vehicle. The vehicle was driven to the residence. The vehicle was later towed to the dealer, where it was diagnosed with a failed ICCU and fuse. The contact was informed that the ICCU and fuse needed to be replaced. The vehicle was not repaired. The contact was informed that the parts for the repair were on back order. In addition, the contact stated that the vehicle was repaired under NHTSA Campaign Number: 24V868000 (Electrical System); in February 2025. The contact stated that only the software update was performed. In addition, the contact stated that the failure was a known failure with the vehicle. The manufacturer was made aware of the failure, and a case was filed. The contact was informed that the vehicle was no longer covered under warranty. The failure mileage was approximately 120,000.
NHTSA ODI #11719975
Mileage unknown · Feb 21, 2026
Fuel/propulsion SystemPower TrainUnknown Or Other
I was traveling on the freeway when I got a warning saying “check electrical.”i started to pull over on the freeway and my car went into “turtle mode “and I made it off the offramp but almost got rear ended. I was half a mile from home so I limp home in a tow truck towed off. It was determined it is the ICCU.
NHTSA ODI #11719583
Mileage unknown · Feb 20, 2026
Electrical SystemUnknown Or Other
ICCU failed second time wednesday february 18, 2026. First ICCU failed November 2024 and replaced under warranty. The car went in turtle mode.....20 mph or less. Limped along safely on side of roadway and used sideroads. The dealer says the ICCU and fuse need to be replaced. The dealer wants me to pay for this part, third time …
Read full complaint
ICCU failed second time wednesday february 18, 2026. First ICCU failed November 2024 and replaced under warranty. The car went in turtle mode.....20 mph or less. Limped along safely on side of roadway and used sideroads. The dealer says the ICCU and fuse need to be replaced. The dealer wants me to pay for this part, third time is a charm? I don't think I could ever trust this part again. They want to give me the exact same part they gave me when the ICCU failed b4. There were 2 messages: stop vehicle and check power supply ......check electric vehicle system. They were timely and made this failure a bit safer. The dealer inspected the vehicle but not the manufacturer or anyone else. The car is at Balise Hyundai Fairfield CT I BELIEVE 10% OF THESE ICCUs ARE DEFECTIVE.
NHTSA ODI #11719453
Mileage unknown · Feb 20, 2026
Electrical SystemFuel/propulsion System
My 2022 Ioniq5 left me stranded late at night in a freezing rainstorm in March of 2024 when I was 75 miles from home at it failed to charge both D/C fast charging and A/C level 2 charging, despite my trying several different chargers. The car gave me the dreaded "Check E/V System" warning when it failed to charge. It turned ou…
Read full complaint
My 2022 Ioniq5 left me stranded late at night in a freezing rainstorm in March of 2024 when I was 75 miles from home at it failed to charge both D/C fast charging and A/C level 2 charging, despite my trying several different chargers. The car gave me the dreaded "Check E/V System" warning when it failed to charge. It turned out to be the notorious ICCU but also the AC inverter, which had to be replaced. It took 12 days. The dealership's initial diagnosis was something draining the 12-volt battery, so I asked if they also replaced that. They said no because it had tested fine, but 9 days after I picked up the car, it did not start because it turned out the 12-volt battery was dead, and my dealership spent 2 days getting Hyundai to approve replacement of the 12-vold under warranty. Last month, 17 January 2026, my Ioniq5 again left me stranded. This time 120 miles from home in a snowstorm. It D/C charged for 10 minutes before the charging stopped and it gave me the dreaded “Check E/V System” warning. I tried two nearby Tesla Superchargers with my Hyundai issued adapter, and they both failed. I had just enough charge to make it to a dealership 110 miles from my home, where the vehicle stayed for nearly a month while they diagnosed and repaired it by replacing the AC inverter (note that had been replaced the last time) and also the AC compressor. The ICCU failures are well-known and well-documented, but the AC inverters that failed on me twice do not seem to be as common and should probably be investigated. In both cases I was stranded on Saturdays when no dealership service departments were open until the following Monday, so I had to pay for a motel overnight, which Hyundai refused to reimburse because I was not at least 150 miles from home.
NHTSA ODI #11719387
Mileage unknown · Feb 20, 2026
Electrical SystemFuel/propulsion SystemPower Train
Q: What component or system failed or malfunctioned, and is it available for inspection upon request? A: ICCU failed - Not available for inspection (at least at this time, but willing to try and make it work). Q: How was your safety or the safety of others put at risk? A: The ICCU (Integrated Charging Control Unit) is a safet…
Read full complaint
Q: What component or system failed or malfunctioned, and is it available for inspection upon request? A: ICCU failed - Not available for inspection (at least at this time, but willing to try and make it work). Q: How was your safety or the safety of others put at risk? A: The ICCU (Integrated Charging Control Unit) is a safety-critical component subject to federal recalls 24V-204 and 24V-868. (My vehicle had all recalls performed prior to this failure.) The failure occurred while driving which was indicated by a “popping” sound. It is contextually important to note that the ICCU is responsible for charging the 12v battery, had the 12v battery failed during the duration of my drive I would have experienced a sudden loss of motive power. A sudden loss of motive power is an unacceptable risk to public safety. Q: Has the problem been reproduced or confirmed by a dealer or independent service center? A: Yes, the problem has been reproduced and confirmed to be an ICCU failure by an official Hyundai service center. Q: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A: No. Q: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A: Symptoms first appeared February 14, 2026. The first symptom of failure was the signature “pop” sound that the ICCU failure is known for. Only after my drive and upon attempting L1/L2 charging did my dash warning indicate “Check Electric Vehicle System.” I also checked for codes with my OBDII scanner, and it showed no codes.
NHTSA ODI #11719374
Mileage unknown · Feb 18, 2026
Electrical SystemFuel/propulsion System
The Dealer states my ICCU has failed and will be replaced. My vehicle could no longer charge on AC power (level 1 or level 2), and eventually had to be taken to the dealer because it could not be charged at home any longer due to the ICCU failing.
NHTSA ODI #11718692
Mileage unknown · Feb 17, 2026
Fuel/propulsion SystemPower Train
While driving on the highway during a rainstorm, the high voltage fuse on my car's Internal Charge Control Unit blew and the ICCU itself failed. This rendered the vehicle inoperable as soon as I managed to get it to the shoulder. It took two weeks to repair, and I had to argue with Hyundai's corporate lines for almost six months…
Read full complaint
While driving on the highway during a rainstorm, the high voltage fuse on my car's Internal Charge Control Unit blew and the ICCU itself failed. This rendered the vehicle inoperable as soon as I managed to get it to the shoulder. It took two weeks to repair, and I had to argue with Hyundai's corporate lines for almost six months before the offered a partial reimbursement for their device failure.
NHTSA ODI #11718532
Mileage unknown · Feb 17, 2026
Electrical SystemFuel/propulsion SystemPower Train
While making the short drive to work on surface streets I was given a warning in an amber circle to check the electrical system. Moments later I was presented with a warning in a red circle reading "Stop vehicle and check power supply"; accompanying this warning was a drastic loss in power. Had I been on the highway I would not …
Read full complaint
While making the short drive to work on surface streets I was given a warning in an amber circle to check the electrical system. Moments later I was presented with a warning in a red circle reading "Stop vehicle and check power supply"; accompanying this warning was a drastic loss in power. Had I been on the highway I would not have been able to maintain speed with the likelihood of being stranded in an unsafe location. The dealership reported that the ICCU (internal charge control unit) had failed. This is the second such failure on this car. It has been over 4 weeks since the dealership received the car, and Hyundai has not been able to supply repair parts.
NHTSA ODI #11718521
Official recalls
3Nov 18, 2024
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
Consequence & remedy
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.
Additional source detail variants (2)
Electrical System:propulsion System:charging:module:software
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.
Electrical SYSTEM:12V/24V/48V Battery
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.
Mar 15, 2024
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
Consequence & remedy
Consequence: A loss of drive power increases the risk of a crash.
Remedy: This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.
Additional source detail variants (2)
Electrical SYSTEM:12V/24V/48V Battery
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.
Electrical System:propulsion System:charging:module:software
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.
May 11, 2022
Hyundai Motor America (Hyundai) is recalling certain 2022 Ioniq 5 vehicles. A software error in the Shifter Control Unit (SCU) may disengage the parking mechanism, which can allow the vehicle to rollaway.
Consequence & remedy
Consequence: Vehicle rollaway can increase the risk of a crash or injury.
Remedy: Drivers are recommended to use the Electronic Parking Brake (EPB) when parking their vehicles until the remedy has been performed. Dealers will update the Shifter Control Unit software, free of charge. Owner notification letters were mailed July 14, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 228.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3PE24028 · Electrical Arcing And Thermal Events, Potentially Leading To Fires, While Utilizing Enel X Way Usa, Llc's Juicebox Residential Charger.
Opened Oct 3, 2024 · Closed Jun 5, 2025
Status: closed (inferred from source dates) · Equipment:electrical
On October 3, 2024, the Office of Defects Investigations (ODI) opened PE24028 to investigate alleged failures of Enel X Way's JuiceBox Level 2 residential EV chargers. The allegations were described as thermal incidents and electrical malfunctions, which could trip the circuit breakers in Juicebox owners’ homes and disrupt electric vehicle charge cycles. On October 2, 2024, Enel X Way posted on its website that Enel X Way North America would cease operations in the United States and Canada on October 11, 2024. The closure would potentially impact the charging app and supporting software. ODI sent Enel X Way an Information Request (IR) letter on October 21, 2024. Enel X Way provided an incomplete response to the IR on December 9, 2024. Enel X Way later provided a complete response to the IR on January 24, 2025. ODI reviewed Enel X Way’s IR submissions to determine whether further action is required. Based on ODI’s analysis, there was no clear trend in the cause of the failures described in customer complaints and warranty reports. Additionally, there have been no recent reports alleging safety issues. The available information does not warrant further action at this time. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will continue to monitor for any safety trends and reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in this Closing Resume, go to NHTSA.gov.
PE23011 · Loss Of Motive Power
Opened Jun 8, 2023 · Closed Apr 17, 2024
Status: closed (inferred from source dates) · Electrical SYSTEM:12V/24V/48V Battery; Electrical System:propulsion System:dc/dc Converter
On June 8, 2023, the Office of Defect Investigation (ODI) opened PE23011 to investigate allegations of loss of motor power on model year (MY) 2022 Hyundai Ioniq 5 vehicles. Some consumers reported loss of motor power immediately after a warning lamp illumination or reduction of motive power while the vehicle was in motion. This investigation found that the Integrated Charging Control Unit (ICCU) may be subject to various conditions such as overcurrent, overvoltage induced at the end of charging, and certain thermal loading during operation that can damage its internal components and open the ICCU fuse, resulting in an inability to charge the 12-volt battery. The vehicle could eventually lose all motive power, increasing the risk of a crash. In July 2023, Hyundai issued a service campaign to address certain MY 2022-2023 Ioniq 5 and MY 2023 Ioniq 6 vehicles that may have low 12V auxiliary battery charging occurrences due to an ICCU fault and may set the DTC P1A9096 “DC/DC Converter Input Voltage Sensor Fault”. On March 15, 2024, Hyundai filed Safety Recall 24V-204 for 98,878 MY 2022-2024 Hyundai Ioniq 5 vehicles and MY 2023-2024 Hyundai Ioniq 6, Genesis GV60, Genesis GV70 “Electrified” and Genesis G80 “Electrified” vehicles. The recall remedy provides an inspection, and if necessary, a replacement of the ICCU and the associated fuse. The ICCU software reduces the risk of overcurrent and implements voltage peak reduction at the end of EV battery charging. The recall also includes a software update that revises the electric water pump operational threshold to reduce thermal loading during charging and driving. In view of the recall action being taken by Hyundai, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (2)
Electrical SYSTEM:12V/24V/48V Battery
On June 8, 2023, the Office of Defect Investigation (ODI) opened PE23011 to investigate allegations of loss of motor power on model year (MY) 2022 Hyundai Ioniq 5 vehicles. Some consumers reported loss of motor power immediately after a warning lamp illumination or reduction of motive power while the vehicle was in motion. This investigation found that the Integrated Charging Control Unit (ICCU) may be subject to various conditions such as overcurrent, overvoltage induced at the end of charging, and certain thermal loading during operation that can damage its internal components and open the ICCU fuse, resulting in an inability to charge the 12-volt battery. The vehicle could eventually lose all motive power, increasing the risk of a crash. In July 2023, Hyundai issued a service campaign to address certain MY 2022-2023 Ioniq 5 and MY 2023 Ioniq 6 vehicles that may have low 12V auxiliary battery charging occurrences due to an ICCU fault and may set the DTC P1A9096 “DC/DC Converter Input Voltage Sensor Fault”. On March 15, 2024, Hyundai filed Safety Recall 24V-204 for 98,878 MY 2022-2024 Hyundai Ioniq 5 vehicles and MY 2023-2024 Hyundai Ioniq 6, Genesis GV60, Genesis GV70 “Electrified” and Genesis G80 “Electrified” vehicles. The recall remedy provides an inspection, and if necessary, a replacement of the ICCU and the associated fuse. The ICCU software reduces the risk of overcurrent and implements voltage peak reduction at the end of EV battery charging. The recall also includes a software update that revises the electric water pump operational threshold to reduce thermal loading during charging and driving. In view of the recall action being taken by Hyundai, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Electrical System:propulsion System:dc/dc Converter
On June 8, 2023, the Office of Defect Investigation (ODI) opened PE23011 to investigate allegations of loss of motor power on model year (MY) 2022 Hyundai Ioniq 5 vehicles. Some consumers reported loss of motor power immediately after a warning lamp illumination or reduction of motive power while the vehicle was in motion. This investigation found that the Integrated Charging Control Unit (ICCU) may be subject to various conditions such as overcurrent, overvoltage induced at the end of charging, and certain thermal loading during operation that can damage its internal components and open the ICCU fuse, resulting in an inability to charge the 12-volt battery. The vehicle could eventually lose all motive power, increasing the risk of a crash. In July 2023, Hyundai issued a service campaign to address certain MY 2022-2023 Ioniq 5 and MY 2023 Ioniq 6 vehicles that may have low 12V auxiliary battery charging occurrences due to an ICCU fault and may set the DTC P1A9096 “DC/DC Converter Input Voltage Sensor Fault”. On March 15, 2024, Hyundai filed Safety Recall 24V-204 for 98,878 MY 2022-2024 Hyundai Ioniq 5 vehicles and MY 2023-2024 Hyundai Ioniq 6, Genesis GV60, Genesis GV70 “Electrified” and Genesis G80 “Electrified” vehicles. The recall remedy provides an inspection, and if necessary, a replacement of the ICCU and the associated fuse. The ICCU software reduces the risk of overcurrent and implements voltage peak reduction at the end of EV battery charging. The recall also includes a software update that revises the electric water pump operational threshold to reduce thermal loading during charging and driving. In view of the recall action being taken by Hyundai, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
Illustration