2022 Hyundai Ioniq 5

After a loud bang (fuse blown) the car was unable to move just before I was about to turn into an intersection. The ICCU failed for the second time, all warranty repair completed prior to the incident, first failure occurred in 2024. Both failures occurred close to a when the lead acid battery failed and needed replacement. When the car was stopped and started again, I was able to drive the car slowly to the dealership located less then 1/4 mile away. The car behaved as if there was no power steering but the car still jerked the wheel around to try to put me back into the driving lane presumably because I was driving in the emergency lane. Failed component was ICCU Module 36400-1XAA0. Vehicle was unsafe because I was unable to move while about to turn into an intersection. After stopping and starting the car, the was drive-able bit mildly erratic when attempting to move the car to a safe location (out of the left turning lane). Problem was identified, confirmed, and repaired by dealer under warranty for second time. Component and vehicle inspected by dealer. Failed part sent back to manufacturer. This incident occurred without any prior warning or indication by the vehicle. There were no active recalls on the vehicle at the time of the incident.

Shift gear was not engaging then i noticed the knob was slightly sticking out so I pushed it back in. The car changed gear then but it happened again a couple days later but this time the knob fell off while i was trying to push it back in. Brought to the dealers for inspection in September within a week after the problem started. Followed up twice now with no update as to when it will be fixed, I was told they will need to order part and that the entire shift gear will need to be replaced. They didn’t seem to be concerned about the safety of driving the vehicle around meantime. My husband used my car for a long trip while i was out of the country and he said the shift gear fell again. If it gets loose the gear does not engage.

I am filing this complaint to report a serious safety defect involving my 2022 Hyundai Ioniq 5. The vehicle experienced a sudden failure of the Integrated Charging Control Unit (ICCU), which caused the car to completely shut down and lose power while in motion. My family member, who was driving at the time, stated that the car lost power and shut off without warning on the road, creating an extremely dangerous situation. Thankfully, they were able to pull over without incident, but this type of malfunction could easily result in a collision, injury, or worse. I later discovered that this issue is part of a widespread ICCU failure affecting Hyundai Ioniq 5 and other Hyundai/Kia EVs. My vehicle has been at the dealership for over a month, and Hyundai has informed me that the part required to repair the vehicle is backordered for 2–3 months, leaving me without my primary mode of transportation. This issue is not only a reliability concern but a serious safety hazard that warrants immediate investigation and intervention. A vehicle that completely loses power while driving is unacceptable, especially for a relatively new vehicle under warranty. I urge the NHTSA to investigate the ICCU failures in Hyundai Ioniq 5 vehicles and determine whether a broader mandatory recall is needed due to the loss of motive power and serious safety risk. Many owners are affected, and delays in repair parts are putting consumers in unsafe situations.

1) This is the second occurrence of this issue within the past 12 months. While driving, my EV displayed various blinking lights and a “Check EV Connection” message, followed by a “12v Battery Critical” warning. The entire system began shutting down in the middle of the road. I managed to pull over before the car completely shut off. 2) This malfunction posed a significant safety risk to me and others. The rapid deceleration and uncertainty of an imminent shutdown almost caused an accident, either from other vehicles crashing into me or from my inability to stop in time, potentially hitting another car. I have faced this life-threatening situation twice within a year due to the same issue. 3) The problem was confirmed by my dealership less than a year ago, and my car is currently being towed back to the dealership for re-inspection of the same issue. 4) The vehicle and its components have not been inspected by the manufacturer, police, insurance representatives, or other parties for the current situation. However, the manufacturer issued a recall for this problem last year AFTER my initial report, incident, and repair. They claimed to have fixed the faulty issue or replaced the necessary parts, when my vehicle was repaired less than 12 months ago. Despite this, I am experiencing the same critical problem again. 5) During the incident, my entire panel started blinking with a “Check EV Connection” message, followed by a red warning sign indicating a 12v Battery Critical Failure warning. The system then went black, and the panel continued to blink white and black consistently while parked. The car cannot be started or moved.

My vehicle was fully charged. About 1 mile after leaving my house, I received a warning message on my display (vehicle electrical system error or similar). Shortly after I received another message that power was reduced, then finally, "stop driving". I pulled into the nearest driveway and called roadside assistance. At that point, the vehicle was COMPLETELY dead. No lights or power whatsoever. I could not activate the car to shift into neutral. I had my vehicle towed to the dealership. They said it was due to a faulty ICCU and fuse. After about a week they were able to replace the ICCU, fuse and update the software.

When driving for a distance at higher speeds, power will suddenly drop to the zero point btw acceleration and regeneration. You can feel the car start to drag as the power drops. If you press hard on the accelerator to stop it from slowing, it will suddenly jump forward. This has happened now on several long trips where I am constatly fighting with the car to keep it powered and not slipping into the zero zone. When it leaps forward the lane assist will also grab control and make it difficult to control the car. The car also stops slowing consistently when I take my foot off the accelerator and will move/ jump forward more than is typical for an EV instead of slowing the way an EV should as it regenerates. This all happened twice previously on a long trip and today constantly during a three hour drive. Does not feel safe!

While driving on highway I got below messages “Safety Functions are limited radar block warning message” Warning message went away after 15 minutes but then “Stop Vehicle Check Power Supply” warning message appeared and vehicle slowed on highway and stopped after 2 miles. Dealer replaced ICCU and Fuse that controls high voltage (charges 12v battery from main battery).

I was driving to the dealership due to an unusual message. I was on a main street less than 2 minutes from home when an alert came on the screen that said "critical 12v system" I believe. The screen went off shortly after so I was unable to fully capture it. Within 20' the car stopped itself on the road and shut off. All systems were offline with a total power loss. I could not turn my hazards on, the wheels were locked and I was unable to move the car. I had to stand outside my car to alert oncoming traffic to avoid me. Had I been on the highway when this happened I feel it could have turned deadly quickly, and would have been far worse at night It has been confirmed that the ICCU and high voltage fuse had failed. There are many other owners online speaking of the same problem. The error prior to this reported in the car was "check electric vehicle system." No extended details available, and the online app that shows car codes said "all systems normal" and still does even though the car is entirely dead.