When my car is plugged in to charge it keeps stopping the charge. Example: Starts at 24% and stops at 28% I restart charge and it stops at 47%. Each time the charging port on the car is hot. This has happened multiple times. I now have to set reminders on my phone to check that my car is still charging so I can get to work in th…
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When my car is plugged in to charge it keeps stopping the charge. Example: Starts at 24% and stops at 28% I restart charge and it stops at 47%. Each time the charging port on the car is hot. This has happened multiple times. I now have to set reminders on my phone to check that my car is still charging so I can get to work in the morning. I am at the dealer now and they say there is nothing they can do because they have not been notified that it is an issue Thank you for your attention to this matter
NHTSA ODI #11539780
Mileage unknown · Aug 7, 2023
Electrical SystemUnknown Or Other
The car will only charge at half of the advertised Level 2 AC charging rate. It advertises it can charge at 48 amps; however, we cannot charge above 24 amps. If we charge above that rate the charging will stop. The issue appears to be well documented in online forums where if the charging port reaches about 100 Degrees C it w…
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The car will only charge at half of the advertised Level 2 AC charging rate. It advertises it can charge at 48 amps; however, we cannot charge above 24 amps. If we charge above that rate the charging will stop. The issue appears to be well documented in online forums where if the charging port reaches about 100 Degrees C it will fault. There is a TSB they are installing but it just makes it automatically derate to ~24 amps which other than providing 15 minutes of higher power it doesn't at all solve the situation. Hyundai has recently stated that they are aware of the issue and they expect people to live with it and re-adjust their expectations; but it is fair to expect the car to perform as advertised. I also don't think any caveats about charging speed for weather or state of charge would be specific to level 3 charging; I am not aware of another EV in existence that doesn't provide its advertised AC charging level. It pretty clearly appears to be defective hardware. We also have friends who bought their car a month later (July 2023) and they are having the same issue; albeit they can still charge at 32amps. To answer the questions directly. - Charge Port - The cars cannot charge in time advertised making people drive without buffers and could run out of power on trips because they can only charge at half the rate advertised and couldn't charge overnight. - We are getting the TSB that will automatically reduce the charging rate this week. we had to wait over a month for an appointment. - It has not been inspected yet but all they are going to do per the TSB is if we say we have the problem they do the software update. - There are no customer facing error codes. The issue first started in March the first day it was over 70 degrees. We did not have an issue last summer or over the winter. The longest we can charge since then at 40 amps is about 15 minutes. We have never even charged the car at 48 amps which is what it is supposed to be able to do.
NHTSA ODI #11536849
Mileage unknown · Jun 15, 2023
Electrical SystemUnknown Or Other
Charging randomly stops before completion
NHTSA ODI #11527198
Mileage unknown · Jun 2, 2023
Unknown Or Other
The problem is in "1-pedal" mode (which Hyundai calls "i-pedal"). This is an extremely convenient mode of driving in normal operation, yielding very smooth, passenger-friendly (acceleration and) deceleration by avoiding use of the brake pedals altogether. The problem is that the 2022 Ioniq 5 will *never* activate the brake ligh…
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The problem is in "1-pedal" mode (which Hyundai calls "i-pedal"). This is an extremely convenient mode of driving in normal operation, yielding very smooth, passenger-friendly (acceleration and) deceleration by avoiding use of the brake pedals altogether. The problem is that the 2022 Ioniq 5 will *never* activate the brake lights ("stop lamps") when decelerating in i-pedal mode, as long as I apply any pressure at all on the accelerator pedal. This gives drivers behind me no notice that I am slowing down until I'm almost completely stopped. This seems to meet current DOT standards, but ONLY because I'm not using the brakes to decelerate. If I slow down at a similar rate using brakes, the brakes lights do turn on. I recently submitted a similar complaint to Hyundai: Consumer Affairs Case#: 21492175. For a more thorough explanation & demonstration, see this video from the Technology Connections channel on YouTube — he has exactly the same model as me (and I independently verified the behavior on my car with a driver following me): https://youtu.be/U0YW7x9U5TQ My complaint is to the DOT as much as to Hyundai: safety will be improved if the illumination of brake lights ("stop lamps") is required no matter what mechanism the driver is using to slow down, for all manufacturers and models (though this will likely only apply to Electric Vehicles or hybrids). I hope this can be made retroactive, which shouldn't be a great burden as I expect this could be implemented with a software upgrade. I believe the EU has such a regulation for cars sold in Europe.
NHTSA ODI #11524999
Mileage unknown · May 26, 2023
Electrical SystemService BrakesUnknown Or Other
The vehicle does not illuminate the brake lights when slowing down in ipedal and level 3 regen modes without actually pressing down the brake pedal.
NHTSA ODI #11524058
Mileage unknown · May 23, 2023
Electrical SystemUnknown Or Other
The vehicle does not charge. After multiple attempts by the dealer to fix the issues, the vehicle is still in the shop. I am told it now charges on level 3 chargers (super chargers not available widely) only and does not charge on level 1 and 2. Various parts have been replaced but Hyundai corporate and the dealer has not been a…
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The vehicle does not charge. After multiple attempts by the dealer to fix the issues, the vehicle is still in the shop. I am told it now charges on level 3 chargers (super chargers not available widely) only and does not charge on level 1 and 2. Various parts have been replaced but Hyundai corporate and the dealer has not been able to identify the issue or fix the problem after 45 days. I have filed a complaint with Hyundai and requested that the company buyback the vehicle. No response from Hyundai. I do not feel safe driving the vehicle. The vehicle is in repair with Lia Hyudai of Hartford, CT. Thank you, Bhavani 917-605-9772
NHTSA ODI #11523386
Mileage unknown · May 22, 2023
Electrical SystemUnknown Or Other
As I was parking my car I got a yellow warning battery light. It said to check the electrical system. When starting the car the warning light came back on and this time the car went into "turtle mode" where the car won't go over 25 miles per hour. After that the car flashed a red warning light and said to stop driving immedia…
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As I was parking my car I got a yellow warning battery light. It said to check the electrical system. When starting the car the warning light came back on and this time the car went into "turtle mode" where the car won't go over 25 miles per hour. After that the car flashed a red warning light and said to stop driving immediately. I called for a tow and the dealership diagnosed the problem as an ICCU and Fuse problem. They informed me they have ordered the part but that it make take over a month to get the part in. The car only has 11,000 miles on it and is just over 1 year old.
NHTSA ODI #11523131
Mileage unknown · Apr 15, 2023
Unknown Or OtherVisibility
Windshields in the vehicle keep breaking with little to no reason. In 6 months of ownership we have fully replaced 3 windshields. Windshields provide a line of protection for the driver and passengers when the vehicle is being operated. Continuous breaking of a windshield indicates a bigger safety issue with the manufacturing of…
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Windshields in the vehicle keep breaking with little to no reason. In 6 months of ownership we have fully replaced 3 windshields. Windshields provide a line of protection for the driver and passengers when the vehicle is being operated. Continuous breaking of a windshield indicates a bigger safety issue with the manufacturing of the car/glass. In one instance there was an audible screeching sound and the glass suddenly cracked for no reason. The windshield has been replaced and safety system recalibrated 2 times in 7 thousand miles ownership with the 3 appointment scheduled for completion in a week.
NHTSA ODI #11517184
Mileage unknown · Mar 28, 2023
Unknown Or OtherVehicle Speed Control
Hi! My vehicle went under a recall repair last month. Once completed, the acceleration significantly decreased in the ECO drive train mode. The other modes are working as before. I have been advised that this recall service was required by the NTSB. There are reports of this occurring on credible websites as well. I did …
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Hi! My vehicle went under a recall repair last month. Once completed, the acceleration significantly decreased in the ECO drive train mode. The other modes are working as before. I have been advised that this recall service was required by the NTSB. There are reports of this occurring on credible websites as well. I did report it to Hyundai, they didn't believe me. So, I am reporting this to you. Please fix my car!
NHTSA ODI #11514327
Mileage unknown · Apr 7, 2022
Unknown Or Other
We just purchased this vehicle and I found this issue. We have not had any accident. This is just an professional OBSERVATION about a potential issue. The rear carpet mat has a slick and very smooth rubber underside. This factory carpet liner sits on top of the factory carpet. With the rear fold down seats in the upright positio…
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We just purchased this vehicle and I found this issue. We have not had any accident. This is just an professional OBSERVATION about a potential issue. The rear carpet mat has a slick and very smooth rubber underside. This factory carpet liner sits on top of the factory carpet. With the rear fold down seats in the upright position, there is no problem but the liner does slide easily around as there is no way to attach it to the regular carpet. I asked the dealer who dosen't seem to be interested in helping with any other issues including this and they suggested that I go to Walmart and buy a stip of velcro and stick it down. Paying over $58,000.00 for a car, I'm not about to do this as it is something that should have been caught in the design process. The problem will be when the rear seats are in the down position and someone puts a heavy object like a cooler filled with ice and drinks or a heavy tool box on the back area of the carpet liner. If you have to apply the brakes quickly or get into a accident, the article will be shooting forward on the liner very quickly and possibly striking the driver or passenger seat back or possibly in the back of their heads. The object could also move into the front seat area. Hitting the seat back or driver with this added force and or weight will be just more dangerous added that the air bags could possibly be going off. It would be like getting hit 3 times in a accident. First by another vehicle, 2nd with the air bags and 3rd from behind with whatever you put in the vehicle rear.
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
Consequence & remedy
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.
Electrical SYSTEM:12V/24V/48V Battery
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
Consequence & remedy
Consequence: A loss of drive power increases the risk of a crash.
Remedy: This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.
Additional source detail variants (2)
Electrical SYSTEM:12V/24V/48V Battery
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.
Hyundai Motor America (Hyundai) is recalling certain 2022 Ioniq 5 vehicles. A software error in the Shifter Control Unit (SCU) may disengage the parking mechanism, which can allow the vehicle to rollaway.
Consequence & remedy
Consequence: Vehicle rollaway can increase the risk of a crash or injury.
Remedy: Drivers are recommended to use the Electronic Parking Brake (EPB) when parking their vehicles until the remedy has been performed. Dealers will update the Shifter Control Unit software, free of charge. Owner notification letters were mailed July 14, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 228.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3
PE24028 · Electrical Arcing And Thermal Events, Potentially Leading To Fires, While Utilizing Enel X Way Usa, Llc's Juicebox Residential Charger.
Opened Oct 3, 2024 · Closed Jun 5, 2025
Status: closed (inferred from source dates) · Equipment:electrical
On October 3, 2024, the Office of Defects Investigations (ODI) opened PE24028 to investigate alleged failures of Enel X Way's JuiceBox Level 2 residential EV chargers. The allegations were described as thermal incidents and electrical malfunctions, which could trip the circuit breakers in Juicebox owners’ homes and disrupt electric vehicle charge cycles. On October 2, 2024, Enel X Way posted on its website that Enel X Way North America would cease operations in the United States and Canada on October 11, 2024. The closure would potentially impact the charging app and supporting software. ODI sent Enel X Way an Information Request (IR) letter on October 21, 2024. Enel X Way provided an incomplete response to the IR on December 9, 2024. Enel X Way later provided a complete response to the IR on January 24, 2025. ODI reviewed Enel X Way’s IR submissions to determine whether further action is required. Based on ODI’s analysis, there was no clear trend in the cause of the failures described in customer complaints and warranty reports. Additionally, there have been no recent reports alleging safety issues. The available information does not warrant further action at this time. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will continue to monitor for any safety trends and reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in this Closing Resume, go to NHTSA.gov.
On June 8, 2023, the Office of Defect Investigation (ODI) opened PE23011 to investigate allegations of loss of motor power on model year (MY) 2022 Hyundai Ioniq 5 vehicles. Some consumers reported loss of motor power immediately after a warning lamp illumination or reduction of motive power while the vehicle was in motion. This investigation found that the Integrated Charging Control Unit (ICCU) may be subject to various conditions such as overcurrent, overvoltage induced at the end of charging, and certain thermal loading during operation that can damage its internal components and open the ICCU fuse, resulting in an inability to charge the 12-volt battery. The vehicle could eventually lose all motive power, increasing the risk of a crash. In July 2023, Hyundai issued a service campaign to address certain MY 2022-2023 Ioniq 5 and MY 2023 Ioniq 6 vehicles that may have low 12V auxiliary battery charging occurrences due to an ICCU fault and may set the DTC P1A9096 “DC/DC Converter Input Voltage Sensor Fault”. On March 15, 2024, Hyundai filed Safety Recall 24V-204 for 98,878 MY 2022-2024 Hyundai Ioniq 5 vehicles and MY 2023-2024 Hyundai Ioniq 6, Genesis GV60, Genesis GV70 “Electrified” and Genesis G80 “Electrified” vehicles. The recall remedy provides an inspection, and if necessary, a replacement of the ICCU and the associated fuse. The ICCU software reduces the risk of overcurrent and implements voltage peak reduction at the end of EV battery charging. The recall also includes a software update that revises the electric water pump operational threshold to reduce thermal loading during charging and driving. In view of the recall action being taken by Hyundai, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (2)
Electrical SYSTEM:12V/24V/48V Battery
On June 8, 2023, the Office of Defect Investigation (ODI) opened PE23011 to investigate allegations of loss of motor power on model year (MY) 2022 Hyundai Ioniq 5 vehicles. Some consumers reported loss of motor power immediately after a warning lamp illumination or reduction of motive power while the vehicle was in motion. This investigation found that the Integrated Charging Control Unit (ICCU) may be subject to various conditions such as overcurrent, overvoltage induced at the end of charging, and certain thermal loading during operation that can damage its internal components and open the ICCU fuse, resulting in an inability to charge the 12-volt battery. The vehicle could eventually lose all motive power, increasing the risk of a crash. In July 2023, Hyundai issued a service campaign to address certain MY 2022-2023 Ioniq 5 and MY 2023 Ioniq 6 vehicles that may have low 12V auxiliary battery charging occurrences due to an ICCU fault and may set the DTC P1A9096 “DC/DC Converter Input Voltage Sensor Fault”. On March 15, 2024, Hyundai filed Safety Recall 24V-204 for 98,878 MY 2022-2024 Hyundai Ioniq 5 vehicles and MY 2023-2024 Hyundai Ioniq 6, Genesis GV60, Genesis GV70 “Electrified” and Genesis G80 “Electrified” vehicles. The recall remedy provides an inspection, and if necessary, a replacement of the ICCU and the associated fuse. The ICCU software reduces the risk of overcurrent and implements voltage peak reduction at the end of EV battery charging. The recall also includes a software update that revises the electric water pump operational threshold to reduce thermal loading during charging and driving. In view of the recall action being taken by Hyundai, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
On June 8, 2023, the Office of Defect Investigation (ODI) opened PE23011 to investigate allegations of loss of motor power on model year (MY) 2022 Hyundai Ioniq 5 vehicles. Some consumers reported loss of motor power immediately after a warning lamp illumination or reduction of motive power while the vehicle was in motion. This investigation found that the Integrated Charging Control Unit (ICCU) may be subject to various conditions such as overcurrent, overvoltage induced at the end of charging, and certain thermal loading during operation that can damage its internal components and open the ICCU fuse, resulting in an inability to charge the 12-volt battery. The vehicle could eventually lose all motive power, increasing the risk of a crash. In July 2023, Hyundai issued a service campaign to address certain MY 2022-2023 Ioniq 5 and MY 2023 Ioniq 6 vehicles that may have low 12V auxiliary battery charging occurrences due to an ICCU fault and may set the DTC P1A9096 “DC/DC Converter Input Voltage Sensor Fault”. On March 15, 2024, Hyundai filed Safety Recall 24V-204 for 98,878 MY 2022-2024 Hyundai Ioniq 5 vehicles and MY 2023-2024 Hyundai Ioniq 6, Genesis GV60, Genesis GV70 “Electrified” and Genesis G80 “Electrified” vehicles. The recall remedy provides an inspection, and if necessary, a replacement of the ICCU and the associated fuse. The ICCU software reduces the risk of overcurrent and implements voltage peak reduction at the end of EV battery charging. The recall also includes a software update that revises the electric water pump operational threshold to reduce thermal loading during charging and driving. In view of the recall action being taken by Hyundai, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
2022 Hyundai Ioniq 5 Problems, Complaints & Recalls | Skip That Year