Hyundai San Jose dealership, Customer Service, told me, The fuse surrounding the Lithium battery is broken. This causes the whole car break down, and it is very dangerous to drive. My car has been in this Hyundai dealership over 5 months now, Hyundai cannot send the parts to San Jose Hyundai and I cannot drive the car. Also the …
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Hyundai San Jose dealership, Customer Service, told me, The fuse surrounding the Lithium battery is broken. This causes the whole car break down, and it is very dangerous to drive. My car has been in this Hyundai dealership over 5 months now, Hyundai cannot send the parts to San Jose Hyundai and I cannot drive the car. Also the 12V small lead acid battery in the front, broken down a few times. Cannot start the car. The whole car shuts down.
NHTSA ODI #11535816
Mileage unknown · Jul 25, 2023
Electrical System
I was driving and the car suddenly slowed down unable to accelerate much and showed a messaged saying 'Check Electrical Vehicle System‘. The service center says it is an ICCU problem. I have been waiting several weeks the part is still on backorder without any ETA.
NHTSA ODI #11534484
Mileage unknown · Jul 23, 2023
Electrical System
Car intermittently stops charging using a level two charger. Problem started approximately February 2023. Did not happen prior to that date. Car will issue a report through blue link app every 2 to 3 minutes reporting charging failure. This alert will happen approximately 50 times throughout the charging process until chargin…
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Car intermittently stops charging using a level two charger. Problem started approximately February 2023. Did not happen prior to that date. Car will issue a report through blue link app every 2 to 3 minutes reporting charging failure. This alert will happen approximately 50 times throughout the charging process until charging is complete.
NHTSA ODI #11533955
Mileage unknown · Jul 22, 2023
Electrical SystemFuel/propulsion System
My vehicle began having charge failures at 13k miles. It went from working fine to not charging at all. The dealership has told me it is an ICCU issue and must be replaced. The ICCU is on back order with mo eta. I am left without a vehicle and no compensation.
NHTSA ODI #11533766
Mileage unknown · Jul 21, 2023
Electrical System
While driving in heavy rain, I got warning: Stop and Check Battery. When I could find a safe place I stopped and read the Manual. I could find nothing helpful. My car was 63% charged. This was the 12v battery failing. I was then 5 miles from home. I turned off radio and lights, but could not drive without wipers. At abo…
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While driving in heavy rain, I got warning: Stop and Check Battery. When I could find a safe place I stopped and read the Manual. I could find nothing helpful. My car was 63% charged. This was the 12v battery failing. I was then 5 miles from home. I turned off radio and lights, but could not drive without wipers. At about 2 miles from home the car slowed down. I continued to lose power as the rain got heavier. I was able to keep barely moving until I pulled into my driveway. I got out and locked the car by habit. I realized I needed it unlocked, but it was too late; it was DEAD. At the end the display read Losing Power and showed a small turtle. Indeed.
NHTSA ODI #11533633
Mileage unknown · Jul 18, 2023
Electrical SystemFuel/propulsion System
The car (2022 Ioniq 5, an EV) lost power while driving. There was warning at the same time stating that the car is losing power and need to stop for safety. Minutes later the car completely lost power and can not be turned on. The car has to be towed to Hyundai dealer. It has been 2 months and 2 weeks and the car is till in Hyun…
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The car (2022 Ioniq 5, an EV) lost power while driving. There was warning at the same time stating that the car is losing power and need to stop for safety. Minutes later the car completely lost power and can not be turned on. The car has to be towed to Hyundai dealer. It has been 2 months and 2 weeks and the car is till in Hyundai dealer's lot without being repaired. We were told by the dealer a control unit need to be replaced and it has to be shipped from Korean.
NHTSA ODI #11533058
Mileage unknown · Jul 16, 2023
Electrical System
I was driving on the highway passing an 18 wheeler when suddenly the car decelerated and stop quick and was unresponsive and screen showed electric system malfunctioning. Could not moved from left lane on the highway. Thanks God that the person behind me at the moment was a police officer who helped me stop the traffic so we cou…
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I was driving on the highway passing an 18 wheeler when suddenly the car decelerated and stop quick and was unresponsive and screen showed electric system malfunctioning. Could not moved from left lane on the highway. Thanks God that the person behind me at the moment was a police officer who helped me stop the traffic so we could move the the car to the service road. Car is on the shop and they are trying to figure out what is going on
NHTSA ODI #11532543
Mileage unknown · Jul 15, 2023
Electrical SystemExterior LightingPower Train
1.We purchased the vehicle (Hyundai Ioniq 5, 2022 Model) on MAY 20, 2022. 2.The vehicle was acceptable until it started to fail on us while we were on the road, and soon after the vehicle crawled home at limited power and came to a stop, it would no longer even turn on. 3.Then started our nightmare with Hyundai USA. We called th…
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1.We purchased the vehicle (Hyundai Ioniq 5, 2022 Model) on MAY 20, 2022. 2.The vehicle was acceptable until it started to fail on us while we were on the road, and soon after the vehicle crawled home at limited power and came to a stop, it would no longer even turn on. 3.Then started our nightmare with Hyundai USA. We called the service department and they told us, based on our brief description of what happened, that our vehicle would be unsafe to drive a single more mile (which was impossible anyhow because it wouldn’t turn on), and to tow our vehicle to Hyundai dealership in Fayetteville, AR for repair on DECEMBER 27, 2022 at our own expense. 4. From what Hyundai, Fayetteville, AR's service engineer named Evan told us, they have replaced the fuse no less than four times and it kept blowing when they went to test the vehicle. After the basic fuse replacement, it caused the problem to become worse, and revealed an ICCU problem, that then revealed acceleration and charging problems, and the initial fuse problem still persisted. Codes kept popping up, and whenever they fixed the current issue, another one would present. Long story short, it turned out the vehicle was experiencing “mass power surges,” issues with the batteries, and displaying codes for reasons they were unsure of, causing the basic fuse replacement to “pop.” They even called in a Hyundai Engineer directly from corporate to try to fix the vehicle, but according to Evan, even he had no idea what was wrong with the vehicle and had left with some data.
NHTSA ODI #11532470
Mileage unknown · Jul 14, 2023
Electrical System
Got a check electrical system warning and moments later the message to stop the car. Was able to pull into a parking lot where the car lost all power and had to be towed to dealer. Just received word that I have an ICCU failure and the part is on back order.
NHTSA ODI #11532357
Mileage unknown · Jul 14, 2023
Electrical System
The ICCU (integrated charging control unit) failed while I was out. I had to get the car towed to a dealership and it's been sitting in their lot for over two months. It took them two weeks to even confirm the issue, and the part is on indefinite backorder at the time of writing this. When the ICCU fails, the car cannot recharge…
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The ICCU (integrated charging control unit) failed while I was out. I had to get the car towed to a dealership and it's been sitting in their lot for over two months. It took them two weeks to even confirm the issue, and the part is on indefinite backorder at the time of writing this. When the ICCU fails, the car cannot recharge the 12V battery. This forces the car to not travel above 25 MPH and when the 12V battery finally dies, the car will not be able to start. There was no prior indicators that would suggest such a critical component was about to fail, and apparently is such a common occurrence that there is a waitlist for the replacement. My ETA has been pushed back 3 times so far.
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
Consequence & remedy
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.
Electrical SYSTEM:12V/24V/48V Battery
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
Consequence & remedy
Consequence: A loss of drive power increases the risk of a crash.
Remedy: This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.
Additional source detail variants (2)
Electrical SYSTEM:12V/24V/48V Battery
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.
Hyundai Motor America (Hyundai) is recalling certain 2022 Ioniq 5 vehicles. A software error in the Shifter Control Unit (SCU) may disengage the parking mechanism, which can allow the vehicle to rollaway.
Consequence & remedy
Consequence: Vehicle rollaway can increase the risk of a crash or injury.
Remedy: Drivers are recommended to use the Electronic Parking Brake (EPB) when parking their vehicles until the remedy has been performed. Dealers will update the Shifter Control Unit software, free of charge. Owner notification letters were mailed July 14, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 228.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3
PE24028 · Electrical Arcing And Thermal Events, Potentially Leading To Fires, While Utilizing Enel X Way Usa, Llc's Juicebox Residential Charger.
Opened Oct 3, 2024 · Closed Jun 5, 2025
Status: closed (inferred from source dates) · Equipment:electrical
On October 3, 2024, the Office of Defects Investigations (ODI) opened PE24028 to investigate alleged failures of Enel X Way's JuiceBox Level 2 residential EV chargers. The allegations were described as thermal incidents and electrical malfunctions, which could trip the circuit breakers in Juicebox owners’ homes and disrupt electric vehicle charge cycles. On October 2, 2024, Enel X Way posted on its website that Enel X Way North America would cease operations in the United States and Canada on October 11, 2024. The closure would potentially impact the charging app and supporting software. ODI sent Enel X Way an Information Request (IR) letter on October 21, 2024. Enel X Way provided an incomplete response to the IR on December 9, 2024. Enel X Way later provided a complete response to the IR on January 24, 2025. ODI reviewed Enel X Way’s IR submissions to determine whether further action is required. Based on ODI’s analysis, there was no clear trend in the cause of the failures described in customer complaints and warranty reports. Additionally, there have been no recent reports alleging safety issues. The available information does not warrant further action at this time. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will continue to monitor for any safety trends and reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in this Closing Resume, go to NHTSA.gov.
On June 8, 2023, the Office of Defect Investigation (ODI) opened PE23011 to investigate allegations of loss of motor power on model year (MY) 2022 Hyundai Ioniq 5 vehicles. Some consumers reported loss of motor power immediately after a warning lamp illumination or reduction of motive power while the vehicle was in motion. This investigation found that the Integrated Charging Control Unit (ICCU) may be subject to various conditions such as overcurrent, overvoltage induced at the end of charging, and certain thermal loading during operation that can damage its internal components and open the ICCU fuse, resulting in an inability to charge the 12-volt battery. The vehicle could eventually lose all motive power, increasing the risk of a crash. In July 2023, Hyundai issued a service campaign to address certain MY 2022-2023 Ioniq 5 and MY 2023 Ioniq 6 vehicles that may have low 12V auxiliary battery charging occurrences due to an ICCU fault and may set the DTC P1A9096 “DC/DC Converter Input Voltage Sensor Fault”. On March 15, 2024, Hyundai filed Safety Recall 24V-204 for 98,878 MY 2022-2024 Hyundai Ioniq 5 vehicles and MY 2023-2024 Hyundai Ioniq 6, Genesis GV60, Genesis GV70 “Electrified” and Genesis G80 “Electrified” vehicles. The recall remedy provides an inspection, and if necessary, a replacement of the ICCU and the associated fuse. The ICCU software reduces the risk of overcurrent and implements voltage peak reduction at the end of EV battery charging. The recall also includes a software update that revises the electric water pump operational threshold to reduce thermal loading during charging and driving. In view of the recall action being taken by Hyundai, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (2)
Electrical SYSTEM:12V/24V/48V Battery
On June 8, 2023, the Office of Defect Investigation (ODI) opened PE23011 to investigate allegations of loss of motor power on model year (MY) 2022 Hyundai Ioniq 5 vehicles. Some consumers reported loss of motor power immediately after a warning lamp illumination or reduction of motive power while the vehicle was in motion. This investigation found that the Integrated Charging Control Unit (ICCU) may be subject to various conditions such as overcurrent, overvoltage induced at the end of charging, and certain thermal loading during operation that can damage its internal components and open the ICCU fuse, resulting in an inability to charge the 12-volt battery. The vehicle could eventually lose all motive power, increasing the risk of a crash. In July 2023, Hyundai issued a service campaign to address certain MY 2022-2023 Ioniq 5 and MY 2023 Ioniq 6 vehicles that may have low 12V auxiliary battery charging occurrences due to an ICCU fault and may set the DTC P1A9096 “DC/DC Converter Input Voltage Sensor Fault”. On March 15, 2024, Hyundai filed Safety Recall 24V-204 for 98,878 MY 2022-2024 Hyundai Ioniq 5 vehicles and MY 2023-2024 Hyundai Ioniq 6, Genesis GV60, Genesis GV70 “Electrified” and Genesis G80 “Electrified” vehicles. The recall remedy provides an inspection, and if necessary, a replacement of the ICCU and the associated fuse. The ICCU software reduces the risk of overcurrent and implements voltage peak reduction at the end of EV battery charging. The recall also includes a software update that revises the electric water pump operational threshold to reduce thermal loading during charging and driving. In view of the recall action being taken by Hyundai, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
On June 8, 2023, the Office of Defect Investigation (ODI) opened PE23011 to investigate allegations of loss of motor power on model year (MY) 2022 Hyundai Ioniq 5 vehicles. Some consumers reported loss of motor power immediately after a warning lamp illumination or reduction of motive power while the vehicle was in motion. This investigation found that the Integrated Charging Control Unit (ICCU) may be subject to various conditions such as overcurrent, overvoltage induced at the end of charging, and certain thermal loading during operation that can damage its internal components and open the ICCU fuse, resulting in an inability to charge the 12-volt battery. The vehicle could eventually lose all motive power, increasing the risk of a crash. In July 2023, Hyundai issued a service campaign to address certain MY 2022-2023 Ioniq 5 and MY 2023 Ioniq 6 vehicles that may have low 12V auxiliary battery charging occurrences due to an ICCU fault and may set the DTC P1A9096 “DC/DC Converter Input Voltage Sensor Fault”. On March 15, 2024, Hyundai filed Safety Recall 24V-204 for 98,878 MY 2022-2024 Hyundai Ioniq 5 vehicles and MY 2023-2024 Hyundai Ioniq 6, Genesis GV60, Genesis GV70 “Electrified” and Genesis G80 “Electrified” vehicles. The recall remedy provides an inspection, and if necessary, a replacement of the ICCU and the associated fuse. The ICCU software reduces the risk of overcurrent and implements voltage peak reduction at the end of EV battery charging. The recall also includes a software update that revises the electric water pump operational threshold to reduce thermal loading during charging and driving. In view of the recall action being taken by Hyundai, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
2022 Hyundai Ioniq 5 Problems, Complaints & Recalls | Skip That Year