2015 Hyundai Elantra

JULY 18, 2015 RETURNING FROM A 350 MILE TRIP TO MIAMI FROM ST. PETERSBURG, FLA. ON I-75N, EXPERIENCED A HARROWING DRIVER SIDE REAR TIRE EXPLOSION IN ALLIGATOR ALLEY ABOUT 11:30AM. HYUNDAI ELANTRA HAS NO SPARE TIRE ON A LEASED CAR. TIRES ARE HANKOOK OMNIPRO H-426. MULTIPLE COMPLAINTS FILED ABOUT THESE PARTICULAR TIRES AFTER RESEARCHING. MILEAGE IS LESS THAN 10K MILES AND CAR IS ONLY 2 YRS. OLD AND WAS LEASED BRAND NEW. HAVE 'HYUNDAI ROADSIDE ASSISTANCE THAT ONLY TOWS TO NEAREST DEALERSHIP', PER CSR AFTER CALL TO REPORT,REQUIRING A TRIP BACK 30 MILES. AFTER EXPLAINING ORDEAL, TIRE EXPLOSION, REAR BUMPER TORN OFF, BACK LIGHT DAMAGE FROM TIRE BEING COMPLETELY RIPPED APART AND MAJOR BACKSIDE DAMAGE FROM SAID INCIDENT, DAVIE FLORIDA HYUNDAI DEALERSHIP DID CHANGE AND REPLACE TIRE THAT I HAD TO PURCHASE. THEY ASSURED US THAT CAR WAS SAFE TO DRIVE. RECEIPT SHOWED MULTI-POINT INSPECTION PROVIDED AS WELL AS WHEEL BALANCE AND ALIGNMENT. BACK ON ROAD AT APPROX. 3:30PM, I-75N ALMOST TO SAME SPOT, (ALLIGATOR ALLEY) SECOND TIRE EXPLODES ON DRIVER SIDE FRONT MAKING CAR INOPERABLE; WAITED FOR 2ND TOW(8PM) ALL THE WAY HOME, ARRIVED ABOUT 12 MIDNIGHT. I AM CURRENTLY TERRIFIED OF DRIVING WITH OTHER TWO TIRES ON PASSENGER SIDE. WAITING TO HEAR FROM HYUNDAI CUSTOMER CARE ABOUT RESOLUTION,

THE REMOTE CONTROL ON ALL HYUNDAI'S WILL WITHIN A CERTAIN RANGE WILL CAUSE MY TRUNK TO OPEN. JUST THE TRUNK. I CAN LOCK MY CAR AND COME OUT AT THE MALL OR OUT OF MY HOME IN THE MORING AND FIND MY DOORS STILL LOCKED AND MY TRUNK OPENED! I DISCOVERED THE CULPRIT ONE DAY WHEN I WAS PARKED NEAR ANOTHER HYUNDAI AND THEY HIT THEIR REMOTE BEFORE I DID TO UNLOCK THEIR CAR, MY TRUNK FLEW OPEN!

ON JANUARY 18, 2016 I WAS EXISTING A PARKED HYUNDAI ELANTRA AND MY RIGHT THUMP GOT JAMMED IN THE DOOR OF THE DRIVER SIDE, I TRIED TO THE OPEN THE DOOR TO RELEASE MY FINGER IT WAS SHUT TIGHT AND DID NOT RELEASE. AFTER SEVERAL MINUTES IT FINALLY OPENED CAUSING DAMAGE TO MY FINGER. I WASN'T AWARE THAT THIS MODEL HAS SUCH A PROBLEM, OTHERWISE WILL NOT HAVE RENTED IT FOR ENTERPRISE. THERE IS DOCUMENTATION OF THE PROBLEM FROM OTHER PEOPLE THAT THIS MODEL HAS A FAULTY DOOR BUT HYUNDAI MOTOR AMERICA REFUSES TO BEAR THE BLAME FOR THEIR MALFUNCTIONED CAR.

THE ELANTRA THAT HAD 18000 MILES ON IT BURST INTO FLAMES AFTER SETTING OVERNIGHT. THE CAR HAD NOT BEEN DRIVEN SINCE THE NIGHT BEFORE AND IT BURST INTO FLAMES IN MY DRIVEWAY AND COMPLETELY BURNED UP. THE FIRE DEPARTMENT HAD TO COME OUT AND PUT THE CAR OUT. THEY INVESTIGATED THE FIRE AND FOUND THERE WAS NO FOUL PLAY. IT IS UNKNOWN TO US WHAT CAUSED THE FIRE BUT WE FEEL IT HAD TO BE SOMETHING ELECTRICAL.

I WAS IN A CAR ACCIDENT WHERE I WAS MOVING AT ABOUT 2-5MPH TURNING LEFT AND STRUCK DIRECTLY ON THE DRIVER SIDE DOOR, THE VEHICLE THAT STRUCK ME WAS GOING ABOUT 40MPH AND WAS TRAVELING STRAIGHT ON THE ROAD. BOTH VEHICLES WERE TOWED AWAY FROM THE SCENE. NONE OF MY AIR BAGS, EVEN THE DRIVER DOOR AIR BAGS DESIGNED TO GO OFF IN THIS TYPE OF ACCIDENT WERE DEPLOYED. I SMASHED THE LEFT SIDE OF MY HEAD INTO THE WINDOW OF MY CAR , A CUT ACROSS MY LEFT CLAVICLE, RECEIVED FACIAL BRUISING, A CONCUSSION, AND AM HAVING ONGOING MEDICAL ISSUES RELATED TO WHIPLASH AND THE DISPLACEMENT OF MY NECK SPINE AND SHOULDERS. I ALSO HAD A PASSENGER IN MY VEHICLE WHO IS ALSO HAVING ON GOING MEDICAL ISSUES. THE DRIVER DOOR ON THIS CAR WAS COMPLETELY CAVED IN AND WOULD NOT OPEN, AND THERE WAS DAMAGE TO THE BACK DOOR ON THE DRIVER SIDE ALSO. THE AIRBAGS NOT BEING DEPLOYED WHEN THEY ARE SUPPOSED TO IS A SAFETY HAZARD TO THE DRIVER AND PASSENGERS IN THIS CAR. OVER $7500 OF DAMAGES WERE MADE TO THIS 2015 HYUNDAI ELANTRA.

I PURCHASED A 2015 HYUNDAI ELANTRA ON NOVEMBER 26TH, 2014. THE CAR WAS BRAND NEW WHEN I PURCHASED IT. ON DECEMBER 23RD I NOTICED THAT MY BRAKE LIGHTS WOULD NOT TURN OFF AFTER HAVING PARKED AND REMOVED THE KEY. I WAS UNABLE TO GET THE LIGHT TO TURN OFF, BUT I HAD A TRIP SCHEDULED TO VISIT FAMILY DURING THE HOLIDAYS. I WAS FORCED TO LEAVE THE CAR AT MY HOUSE IN ITS PRESENT STATE. WHEN I REACHED MY DESTINATION ON DECEMBER 24TH I CALLED HYUNDAI (LITHIA SPRINGS) TO TELL THEM ABOUT THE ISSUES AND TO ASK THEM HOW THEY WANTED TO HANDLE THIS ISSUE. THE SERVICE REPRESENTATIVE TOLD ME TO BRING THE CAR IN ON JANUARY 3RD. WHEN I RETURNED TO GEORGIA I BROUGHT THE CAR TO HYUNDAI. WHILE DRIVING THE VEHICLE I COULD SMELL A STRONG ODOR REMINISCENT OF SPOILED MILK. WHEN I ARRIVED AT THE DEALERSHIP THEY EXAMINED THE CAR AND INITIALLY TOLD ME THAT THE ISSUE WAS WITH THE BRAKE CLUTCH NOT DEPRESSING PROPERLY. AFTER THE TECHNICIAN REPLACED THIS PART HE RETURNED TO TELL METHAT HE WAS UNABLE TO CORRECT THE ISSUE AND THAT HE SUSPECTED IT TO BE AN ELECTRICAL ISSUE. HE REQUESTED THAT I LEAVE THE CAR WITH HIM SO THAT IT COULD BE WORKED ON AND PLACED ME IN A LOANER VEHICLE. I RECEIVED A CALL TODAY (JANUARY 6TH, 2015) AND WAS TOLD THAT THE ISSUE HAD BEEN ISOLATED AND THAT THE CAR WAS NOT SEALED PROPERLY AND WATER HAD CAUSED THE ELECTRICAL ISSUES I WAS HAVING. [XXX]. TOLD ME THAT THE CAR WOULD NEED TO HAVE THE WINDSHIELD REMOVED, CARPET REMOVED, DRIED, AND RESEALED. I EXPRESSED MY CONCERN WITH THIS AND LET HIM KNOW THAT I WANTED THE CAR REPLACED IMMEDIATELY, TO WHICH HE DID NOT REPLY. HE TOLD ME THAT HYUNDAI MANUFACTURING WOULD MOST LIKELY NOT REPLACE MY BRAND NEW VEHICLE AND THAT ALL HE COULD DO WAS TRY TO FIX THE ISSUES. I AM TRULY UNHAPPY AND WANT MY MONEY BACK OR A BRAND NEW CAR. I HAVEN'T EVEN DRIVEN THIS CAR 1,000 MILES AND NOT ONLY AM I WITHOUT A CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR