2015 Hyundai Elantra

I am submitting a vehicle safety complaint regarding a vehicle purchased on March 5, 2026. Within days of purchase, the vehicle exhibited multiple safety-related issues despite reportedly passing a Virginia safety inspection on February 27, 2026. The safety concerns identified include: - Driver-side headlight partially inoperable, which resulted in a traffic stop on March 15, 2026 - Front hood not properly secured/latching, creating a risk of opening while driving - No engine oil present upon inspection shortly after purchase - Coolant reservoir completely empty - Check engine light illuminated shortly after purchase Diagnostic testing following the check engine light revealed code P0420 (Catalyst System Efficiency Below Threshold). A mechanic advised that this condition is not a new issue and would have developed over time, indicating that it likely existed prior to the sale of the vehicle. At the time of purchase, the vehicle had an outstanding manufacturer safety recall identified as NHTSA Recall No. 23V651000 (Recall #251), dated April 3, 2024. This recall had not been completed prior to sale and was only addressed on March 24, 2026, after I took the vehicle to a Hyundai dealership. Additionally, the vehicle was subject to a manufacturer campaign identified as Campaign #P33, dated December 15, 2025. This further indicates that the vehicle required manufacturer-related service that had not been fully addressed prior to sale. An independent inspection conducted on March 16, 2026 confirmed conditions inconsistent with a vehicle that had recently passed a safety inspection. These issues raise serious concerns about the safety, inspection integrity, and roadworthiness of the vehicle at the time it was sold. I am requesting that this matter be reviewed for potential safety-related concerns and any related violations. I am available to provide supporting documentation, including inspection reports, diagnostic results, service records, and photographic evidence.

i received a Manufacturer's Service Campaign 984 Notice from Hyundai. I made an appointment for a treatment of an underbody cavity wax and undercoating spray to prevent corrosion at King Hyundai in Deerfield Beach, FL, the closest dealer. When I arrived at the dealership I was informed that the correction could not be made because Hyundai did not supply Florida dealers with the needed products. I explained that the vehicle had been used for three years in the Washington DC area and then relocated to Florida. I called Hyundai Customer Car Center at 1-855-371-9460 and was advised that Hyundai did not supply the needed products to any state that did not experience winter weather; I believe she said that was a total of 16 states. As I received a recall notice at my Florida address, please explain why Hyundai is exempt from the recall issued in accordance with federal law.

My car's engine had damaged engine seals and was leaking oil. Also, when I accelerate it seems to be very forceful and the gears don't change well, they seem to be stuck. I had to take the front axle in for repair since something seemed to break. Also in the second or third year I had to take it under warranty since I had problems with the brakes and the sensor was damaged. The button to raise and lower the window does not work. El motor de mi auto se le dañaron los sellos del motor y estuvo liquidando aceite. Además, cuando acelero parece hacer mucha fuerza y no cambia los cambios bien parece estar estancados. El tren delantero lo tuve que llevar a reparar ya que perece se le rompió algo. También al segundo o tercer año tuve que llevarlo a la garantía ya que tuve problemas con los frenos y se daño el sensor. El botón de subir y bajar la ventana no sirve.

On February 17, 2023, my vehicle was broken into and damaged because thieves tried to highjack the car using a now common method of the end of a USB cable in the ignition. The passenger rear window, the steering column, and the key ignition were all damaged, and I had my vehicle towed to a Hyundai dealership. Nearly all 2011-2021 Kia and Hyundai vehicles are made easy to operate without a key, to steal, and to vandalize. This security vulnerability has resulted in Kia and Hyundai owners paying for repairs (even with insurance, owners need to pay the deductible) and higher insurance premiums. Hyundai and Kia did not disclose this defect, which is a material fact, and a fact that a reasonable person would rely on when purchasing a vehicle, consequently making these vehicles easy to steal, unsafe, and worth less than they should be. The service writer at the dealership informed me that it could take 30-45 days to get the parts since this type of vandalism has increased significantly over the last six months. It has become well-known that these thefts are due to security flaws (re: failure to implement standard security measures and install anti-theft devices) in Kia and Hyundai vehicles, leaving them notably susceptible to theft. Kia and Hyundai owners, including myself, are left with limited time use of rental cars during repairs, oftentimes because of the delay in the delivery of parts. This situation also leaves Kia and Hyundai owners with higher insurance rates (or being simply denied of obtaining insurance) because of these vehicles.

Purchased my car from CarMax in February 2020 as a used vehicle with 30k miles on it and towards the end of 2020 around September I noticed my car paint was literally falling off in small chips and in November a huge chunk of paint fell off my the trunk part of my car. I went to the Hyundai center on Cassatt to see if it can be repaired by warranty and I was informed they couldn't do it but would file a good will claim on my behalf. I waited months for my claim to be processed and it was never done. I filed a complaint with Hyundai Corporate office and after waiting 3 months to hear from them they said they couldn't do anything. I discovered online that there was a lawsuit filed against Elantra for cars that had pearl white paint and it was thrown out. I also discovered there are currently thousands of complaints on Facebook in an Elantra car group where people who recently purchased Elantras within the past 5 years that carried pearl white paint are having the same issues and have also filed a complaint and their complaint is being ignored because Elantra is claiming expired warranty and no recall when they in fact have had recalls on cars with white pearl paint. They are not accepting responsibility for defective paint and they aren't willing to do another recall when clearly there are many people upset about this issue and it's gonna cost people thousands to fix the paint on cars they are still paying for. It's not fair to the customers who spent their money and it's not right and I believe an investigation should be a factor to the complaints of many customers who are left with a huge bill just a few months after buying. No recalls were on my car fax paperwork and I felt deceived by the purchase I made.

PAINT IS PEELING, FIRST TIME WAS ON THE FRONT ROOF AND THE MOST RECENT WAS ON THE TOP OF THE DECKLID SEE PHOTO ATTACHED. LOCAL DEALER IS UNSURE IF IT FALLS UNDER WARRANTY SO I HAD TO TAKE IT TO A PAINTSHOP OUTSIDE THE DEALER TO GET IT REPAINT. THE PAINT REPAIR TECHNICIAN SAID THAT HAPPENS WHEN SHEETMETAL GETS CONTAMINATED PRIOR TO GETTING PAINTED. SEE PHOTO ATTACHED. VEHICLE WAS STATIONARY WHEN PAINT PEELED OFF. IT STARTS LIKE A BLISTER THEN PEELS OFF.