2017 Hyundai Azera

AFTER RETURNING TO THE PARKING LOT WITH BAGS OF GROCERIES, WE COULD NOT OPEN THE TRUNK, NEITHER WITH SMART KEY OR BUTTON ON DRIVER SIDE OR WITH KEY ON TRUNK PANEL, OR MANUAL TRUNK BUTTON. WE HATE TO THINK ABOUT ARRIVING AT A MOTEL AND WE COULD NOT OPEN THE TRUNK. I REMEMBER AN INCIDENT THAT HAPPENED IN UTAH WHERE 3 CHILDREN WERE TRAPPED IN A TRUNK AND PERISHED. I WOULD THINK HYUNDAI WOULD DESIGN A MANUAL TRUNK RELEASE SYSTEM, THAT DOES NOT RELY ON ELECTRIC POWER, BUSH BUTTONS, OR SMART KEYS. THIS CAR HAS AN EMERGENCY FLUORESCENT SLIDE INSIDE TRUNK, I THINK IT ALSO DID NOT WORK. INITIALLY I THOUGH IT MIGHT BE A SETTING, BUT BROWSING A HYUNDAI FORUM I DISCOVERED OTHER USERS HAD SIMILAR PROBLEMS WITH VARIOUS HYUNDAI MODELS. POSSIBLE DEFECTIVE PART; TRUNK LATCH ACTUATOR OR SOLENOID. WILL FIND OUT MORE TOMORROW FROM DEALER.

WHILE COMMUTING HOME FROM WORK IN LATE AFTERNOON, ROUGHLY 6:30 P.M. OF 9/26/18 THE PANORAMIC SUNROOF OF MY 2017 HYUNDAI AZERA SPONTANEOUSLY EXPLODED FROM THE INSIDE OUT FOLLOWED BY SHATTERING AND GLASS DEBRIS TO BE EXPELLED FROM MY VEHICLE ONTO THE INTERSTATE AND MOST LIKELY VEHICLES DRIVING DIRECTLY BEHIND ME. THE WEATHER CONDITION WAS SUNNY WITH A TEMPERATURE AROUND 80 DEGREES. I WAS IN THE MIDDLE LANE OF A 3 LANE HIGHWAY DRIVING AT 60 MPH WHEN SUDDENLY I HEARD A LOUD "POP" THAT SOUNDED AS IF A GUNSHOT WENT OFF IN MY VEHICLE. THE SOUND WAS DEAFENING AND EXTREMELY STARTLING ONLY TO THEN BE FOLLOWED BY THE SOUND OF BREAKING GLASS AND AIR BEING SUCKED OUT. IT TOOK ME A MOMENT TO GET MY BEARINGS AS I THOUGHT MY BACK WINDSHIELD MUST HAVE BEEN HIT BY A STRAY BULLET SOMEHOW. ONCE ASSESSING THE BACK WINDSHIELD THROUGH MY REARVIEW MIRROR I REALIZED IT WAS NOT DAMAGED AND THE SUCKING AIR SOUND AND GLASS BREAKING OFF WAS FROM OVERHEAD. MY SUNSHADE WAS THANKFULLY CLOSED BUT THE EXPOSED WHOLE IN THE GLASS MUST HAVE CREATED A VACUUM SO THE FABRIC BEGAN TO PULL UPWARD. I WAS ABLE TO MAINTAIN CONTROL OF MY VEHICLE EVEN THOUGH SHAKEN BY THE INCIDENT AND EXITED THE HIGHWAY AS QUICKLY/SAFELY AS POSSIBLE TO SEEK A PUBLIC PARKING LOT THAT I COULD STOP AT AND SAFELY EXIT MY CAR TO ASSESS THE DAMAGE. I FOUND THAT MY SUNROOF HAD INDEED SPONTANEOUSLY EXPLODED AT THE CENTER WHERE GLASS WAS VISIBLY BLOWN UPWARD AND FROM THE EXPLOSION FRACTURED/SHATTERED GLASS WAS THROUGHOUT THE ENTIRE GLASS SUNROOF PANEL AT THAT POINT. I BEGAN NECESSARY STEPS WITH MY INSURANCE AND NOTIFYING THE DEALERSHIP OF THE INCIDENT. I WAS GIVEN A SERVICE DATE OF 10/2/18 NEARLY A WEEK LATER AND WAS NOT PROVIDED A LOANER VEHICLE TO DRIVE IN THE INTERIM. I WAS TOLD TO COVER WITH A TARP OR TRASHBAGS AND TAPE DOWN TO CONTAIN THE REMAINING GLASS SO I DID NOT CAUSE ADDITIONAL ROAD HAZARDS UNTIL THE VEHICLE COULD BE SERVICED.