2012 Hyundai Accent

Our 2012 Hyundai accent hatchback is not drivable at this time is is over at the service department through Ron Marhofer Hyundai of Green in Akron Ohio, it has not been repaired yet.. our vehicle was dropped off [XXX] and today of this letter it's [XXX] still No repair I am very upset because my wife is in stage 4 cancer and has to have treatments and now I am unable at this time to let her meet her medical needs.. I am so stressed about this mess the service manager is trying to provide us a loaner but we are waiting what I would like to happen if it cannot be repaired I would like a check for the difference so I can buy another vehicle like a buyback. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2012 Hyundai Accent. The contact received notification NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that the parts were not yet available. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 Hyundai Accent. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 Hyundai Accent. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. The VIN was not provided.

The contact owns a 2012 Hyundai Accent. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I received this notice of a safety recall for my 2012 Hyundai accent in late October. Hyundai stated that a remedy would be available in late November. Now it's late December, and I've heard nothing from Hyundai. This safety recall sounds urgent and incredibly dangerous; I don't feel safe driving or parking my vehicle anywhere because according to them, it can catch fire at any moment. Despite this, Hyundai hasn't provided any more solutions other than parking my car outside, which doesn't solve the issue with driving it and frankly isn't any more safe. Hyundai isn't responding quickly enough at all for how urgent this issue is, even though several vehicle fires and thermal incidents have already occurred due to this very issue. It's ridiculous that they state the vehicle is safe to drive, yet they admit that the vehicle can catch fire while it's being driven. At this point, the government needs to step in and hold Hyundai accountable, for the sake of public safety. They need to be made to provide a solution that actually solves the problem, even if it isn't cheap to do so.

The contact owns a 2012 Hyundai Accent. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.