2010 Hyundai Accent

PURCHASED APPROX AUG 10 2011 FROM CARMAX. NOTICED VIBRATION OR SHUDDER FROM STEERING WHEEL IN PARK AND IDLING, MORE PRONOUNCED ON RIGHT SIDE OF ENGINE, RIGHT SIDE OF CAR INTO BACK SEAT. SOME VIBRATION AND SHUDDER WHILE DECELERATING AT SPEED AND AROUND 20 MPH. TOOK THE CAR TO HYUNDAI AROUND SEPTEMBER 2011. THEY CLAIMED THE CAR HAD 4 MOTOR MOUNTS (ENGINE AND TRANS I ASSUME) AND THAT 2 OF THE MOUNTS WERE BAD. AT DIFFERENT TIMES THEY DESCRIBED THE MOUNTS AS "BROKEN", "CRACKED", AND "STRETCHED". THEY INSTALLED THE TWO MOUNTS (LOWER FRONT AND BACK LOCATION TO ME) CALLING THEM "REVISED". I ASKED TO SEE THE BAD MOUNTS BUT THEY DID NOT SHOW THEM TO ME. THE REPAIR REDUCED THE SIDE VIBRATION BY ABOUT 90% BUT THE VIBRATION WAS STILL THERE. THE STEERING WHEEL VIBRATION IS UNCHANGED. I IMMEDIATELY TOOK IT BACK TO THE DEALER AND ALSO TO . BOTH SERVICE MANAGERS AND TECHNICIANS SAID THE REMAINING VIBRATION IS "NORMAL" (THEIR WORDS) BUT THEY PUT DOWN ON THE REPAIR SHEET THAT THE VIBRATION WAS GONE WHICH WAS NOT TRUE. I TOLD THEM THE VIBRATION IS NOT NORMAL ESPECIALLY FOR A BRAND NEW CAR THAT COSTS OVER $12,000. THEY SAID ALL HYUNDAI 4 CYLINDERS HAVE THE SAME VIBRATION. THE VIBRATION REMAINS. I HAVE READ ONLINE TWO HYUNDAI TECHNICIANS WHO CLAIM THE VIBRATION COULD BE CAUSED BY DEFECTIVE UPPER ENGINE MOUNT, LOOSE TIMING CHAIN OR BELT, DEFECTIVE HARMONIC BALANCER. I HAVE SEEN THIS WEEK A VIDEO ON THE HYUNDAI SONATA AND ITS VIBRATION; MY CAR MAKES THE SAME VIBRATION AND NOISE, ALMOST LIKE ONE OF THE PLUGS IS MISSING. (I HAD AN ENGINE DIAGNOSIS AND IT SAID ALL ELECTRICAL IS OK; NO CHECK ENGINE CODES ARE SHOWING). I HAVE ALSO READ ABOUT THE SEPTEMBER 26 RECALL OF THE HYUNDAI SONATA FOR VIBRATION PROBLEMS. I THINK THE 2010 HYUNDAI SHOULD ALSO FACE RECALL SINCE THE DEALER HAS ADMITTED THE VIBRATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

TL* THE CONTACT OWNS A 2010 HYUNDAI ACCENT. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE IGNITION, BATTERY AND PROBLEMS WITH STALLING. THE DEALER PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURES AT THE BATTERY CABLE, THE IGNITION WIRING SYSTEM AND THE FRONT SUSPENSION WAS CORRODED. IN ADDITION, THE ENGINE OIL CONTAINER AND STARTER MOTOR CONNECTOR WAS ALSO CORRODED. THE DEALER REPLACED THE BATTERY CABLE AND SEVERAL OTHER UNKNOWN PARTS BUT THE FAILURE WAS NOT CORRECTED AND THE VEHICLE CONTINUED TO STALL. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 1,200 AND THE CURRENT MILEAGE WAS 3,000. KMJ

PURCHASED A NEW 2010 HYUNDAI ACCENT 11/17/09 IN JAN. AND FEB. 2010 WHEN SNOW WAS ON THE GROUND THE BRAKES WOULD THUD OR GRIND AND NOT STOP THE CAR. I CALLED RICK CASE HYUNDAI AND THEY SAID THAT'S WHAT ABS BRAKES DO TRY AND PUMP THEM WHEN STOPPING. AT THIS TIME THERE WAS ONLY 250 MLS ON THE CAR. THIS ALSO HAPPENS WHEN IT RAIN AND ROADS ARE REALLY WET. ON 6/14/10 I TOOK MY CAR IN FOR ANOTHER MANUFACTURE DEFECT AND DESCRIBED THE PROBLEM WITH THE BRAKES AND WAS TOLD THAT'S NORMAL. ON 1/23/2011 MY DAUGHTER WAS DRIVING DOWN MAYFIELD RD DOWN THE BIG HILL AND GOT A SPEEDING TICKET GOING 68 MILES PER HR. IN A 45 MILE ZONE. SHE SAID WHEN SHE NOTICED THE CAR WAS GOING 50 TO 55 SHE TRIED TO SLOW DOWN AND THE BRAKES WOULDN'T WORK UNTIL SHE GOT TO THE BOTTOM OF THE HILL. THERE WASN'T ANY SNOW ON THE ROAD BUT IT WAS WET AND SALTED AND 0 OUTSIDE. SHE NO LONGER DRIVES THE CAR WHEN IT SNOWS OR RAINS OR WHEN THE ROADS ARE WET, AND THIS IS HER CAR. A FEW DAYS LATER MY SON BORROWED THE CAR FOR WORK AND WHEN HE BROUGHT IT BACK HE SAID HE WAS ALMOST IN A ACCIDENT BECAUSE THE BRAKES WOULDN'T STOP THE CAR. HE DESCRIBED IT AS THUDDING LIKE THE BRAKES WERE TRYING TO CATCH BUT COULDN'T AND STEERING WHEEL SHAKES, THE CAR WENT ABOUT 12 FEET BEFORE IT STOPPED AND 2 INCHES FROM HITTING THE CAR IN FRONT OF HIM. I TOOK THE CAR OVER TO A FRIEND WHO DROVE IT AND HE SAID THIS IS NOT NORMAL TAKE IT IN. I CALLED RICK CASE ON 1/31/11 AND TOOK IT IN ON 2/4/11 TO CHECK THE BRAKES AND REPLACE THE INSIDE DRIVERS SIDE DOOR PANEL THAT SNAPPED OFF. RICK CASE DIDN'T FIND ANYTHING WRONG WITH THE BRAKES BUT, ROTATED THE TIRES BECAUSE THE FRONT TIRES TRED LOW AND THIS COULD BE THE PROBLEM. AT THIS TIME THERE IS 10,375 MILES ON THE CAR. 2/18/11 TOOK TO PUT NEW PANEL ON AND TOLD THEM STILL HAVING SAME PROBLEM WITH THE BRAKES BUT NOW BRAKING YOU SOMETIME HERE A HIGH PITCHED SQUEAL. TESTED BRAKES FOR ABS ERROR CODES ON COMPUTER FOUND NONE. THIS IS A VERY SERIOUS PROBLEM DOES SOMEONE HAVE TO DIE BEFORE INVESTIGATED. *LN

MY HYUNDAI IS NEW WITH ONLY 7K MILES. BRAKES REPEATEDLY GRIND WITH A CRUNCHING NOISE IN SNOWY CONDITIONS TO POINT WHERE I HAVE DIFFICULTY STOPPING VEHICLE. PULLS TO RIGHT AND STEERING WHEEL SHAKES TO POINT WHERE YOU CAN SEE IT MOVING FROM A DISTANCE. FEELS LIKE PEDAL IS LOCKING AND BRAKES ARE NOT WORKING PROPERLY MAKING VEHICLE VERY UNSAFE. I'VE BEEN DRIVING FOR OVER 35 YEARS AND OWNED MANY DIFFERENT VEHICLES AND HAVE NEVER EXPERIENCED ANYTHING LIKE THIS IN A BRAKING SYSTEM. HYUNDAI DEALERSHIP CLAIMS *NORMAL* FOR A HYUNDAI HOWEVER I TEST DROVE ANOTHER NEW ACCENT THIS MORNING TO COMPARE UNDER THE EXACT SAME ROAD CONDITIONS AND IT DID NOT SHAKE, GRIND, PULL TO THE RIGHT LIKE MINE DOES AND IT STOPPED WHEN I APPLIED THE BRAKES. I DROVE ALL OVER THE LOT TO TRY AND GET IT MAKE NOISE OR FAIL TO STOP BUT IT FELT PERFECT. I AGAIN GOT BACK INTO MY CAR AND MY CAR AGAIN SHOOK, GRINDED AND DID NOT STOP NEAR AS QUICKLY AS THE OTHER ACCENT YET SERVICE MANAGER DENIES THERE WAS ANY DIFFERENCE. IF I GET IN AN ACCIDENT BECAUSE I WAS NOT ABLE TO STOP, I AM SUING THE DEALERSHIP. DEALERSHIP IS TAYLOR HYUNDAI IN PERRYSBURG, OHIO. *TR

AS SOON AS I GOT ON THE FREEWAY, THE STEERING WHEEL, BRAKE, AND ACCELERATOR LOCKED UP. I MANAGED TO MAKE IT DOWN THE RAMP TO THE SIDE OF THE FREEWAY. I PUT ON THE EMERGENCY BRAKE BECAUSE, THE CAR KEPT ROLLING. I ATTEMPTED TO TURN THE CAR OFF BUT, THE KEY WAS STUCK IN THE IGNITION. THE CAR WAS STILL ON. I MANAGED TO GET THE KEY OUT AND WAITED A FEW MINUTES THEN I RESTARTED THE CAR. I DROVE TO THE NEAREST EXIT AND WHEN I GOT OFF THE FREEWAY, IT HAPPENED AGAIN IN THE LEFT TURN LANE SO, I COULD NOT GET OVER. I WAITED AND RESTARTED THE CAR LIKE BEFORE. I PARKED AND LET THE CAR RUN FOR A FEW MINUTES. SINCE THEN IT HAS NOT HAPPENED BUT, THIS IS A 2010 HYUNDAI ACCENT (HATCHBACK) AND I BOUGHT IT NOT EVEN 3 WEEKS PRIOR TO THIS INCIDENT. I TOOK IT BACK TO THE DEALERSHIP AND THEY COULD NOT FIND OUT WHAT WAS WRONG WITH IT. THEY TOLD ME BECAUSE THEY COULD NOT DUPLICATE THE PROBLEM, THEY WERE CHASING A GHOST AND COULD NOT HELP ME. I ASKED WHAT IF IT HAPPENS AGAIN AND LEADS TO AN ACCIDENT. I WAS TOLD THEY CAN'T HELP ME WITH THAT QUESTION BECAUSE THEY COULD NOT FIND A PROBLEM IN THE CAR. THEY RETURNED THE CAR TO ME WITH NOTHING FIXED AND NO ANSWERS. I DO NOT KNOW WHAT LEAD UP TO THIS PROBLEM. I HAVE NOT CRASHED OR DAMAGED THIS CAR IN ANY WAY. IF THE DEALERSHIP DOES NOT KNOW WHAT IS WRONG AND HOW TO KEEP THIS FROM HAPPENING AGAIN, HOW AM I SUPPOSED TO FEEL SAFE DRIVING THIS CAR? *TR