IllustrationEmergency braking engages with oncoming traffic and front rotors continually warp. Risking safety.
2024 Honda Passport
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Passport years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 1 of 16 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Service Brakes. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
2 crash reports0 fire reports2 injury reports
What owners actually said
16 reportsI bought the car brand new in the spring of 2024 and noticed shaking when braking after a few months. In January 2025 I had the rotors resurfaced at the dealer because they where warped. The brake shaking started again around March 2026. After searching several forums, turns out that this seems to be a common issue where the ro…
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I bought the car brand new in the spring of 2024 and noticed shaking when braking after a few months. In January 2025 I had the rotors resurfaced at the dealer because they where warped. The brake shaking started again around March 2026. After searching several forums, turns out that this seems to be a common issue where the rotors warp constantly, requiring resurfacing several time or changing rotors every couple of years. The warping cause vibrations in the steering which affects handling. The vehicle shakes when braking at various speeds.
I have had my rotors turned 3 times and replaced once in the span of 2 years. They are warped each time, causing pulsing in the front end when braking. My brake pads have never needed to be replaced. I was told by the mechanic that taking a road trip puts a lot of strain on the rotors and overheats them. I am finding this is a c…
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I have had my rotors turned 3 times and replaced once in the span of 2 years. They are warped each time, causing pulsing in the front end when braking. My brake pads have never needed to be replaced. I was told by the mechanic that taking a road trip puts a lot of strain on the rotors and overheats them. I am finding this is a common issue for many other owners of this vehicle. Mine has 27k miles on it. The first 3 times the car was in for having the rotors turned was within the first 6 months of ownership, under 10k miles, and I am the only owner.
Purchased car new. Problems with brake system started at 6k mls. Problems got progressively worse to 29k mls where now rotors are being replaced due to “extreme warping” with pads, calibers, and everything else deemed fine. On brief internet search it was apparent that this rotor warping at low milage is a common problem. Warped…
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Purchased car new. Problems with brake system started at 6k mls. Problems got progressively worse to 29k mls where now rotors are being replaced due to “extreme warping” with pads, calibers, and everything else deemed fine. On brief internet search it was apparent that this rotor warping at low milage is a common problem. Warped rotors are a safety hazard to the driver, their passengers, and everyone else on the road with them. Please investigate.
I have a 2024 Passport Black Edition that has had front brake rotor issues since about 4k miles. It has has struts, wheel hubs, bearings, brake pads rotors either replaced or resurfaces 4 times and i am afraid to drive the vehicle at this point. Its been parked since Oct 2025 after the last repair while i fight with Honda to tak…
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I have a 2024 Passport Black Edition that has had front brake rotor issues since about 4k miles. It has has struts, wheel hubs, bearings, brake pads rotors either replaced or resurfaces 4 times and i am afraid to drive the vehicle at this point. Its been parked since Oct 2025 after the last repair while i fight with Honda to take the vehicle back .
Electrical mechanical malfunction to Breaking and steering wheel issues, along with vehicle stalling performance issues. Notified Honda multiple times, unable to resolve issue that led to an accident on December 20th 2024, was told it was due to AWS system and camera components were replaced. Continue Reoccurring issues to vehic…
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Electrical mechanical malfunction to Breaking and steering wheel issues, along with vehicle stalling performance issues. Notified Honda multiple times, unable to resolve issue that led to an accident on December 20th 2024, was told it was due to AWS system and camera components were replaced. Continue Reoccurring issues to vehicle required a diagnosis Honda unable to diagnose vehicle while still under warranty also refused to continue to acknowledge warranty and safety of passenger. Please review attachments below.
Incident # 1. June 2025 Vehicle has approximately 3400 miles on it. I was driving southbound on I 35 freeway in the Lakeville Minnesota area. I was in the center lane of the freeway traveling at about 65 mph. Traffic was light. There was no one in front of me. Suddenly, the car broke hard. I was thrust forward against the sea…
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Incident # 1. June 2025 Vehicle has approximately 3400 miles on it. I was driving southbound on I 35 freeway in the Lakeville Minnesota area. I was in the center lane of the freeway traveling at about 65 mph. Traffic was light. There was no one in front of me. Suddenly, the car broke hard. I was thrust forward against the seatbelt with my hands, pushing against the steering wheel as the car slowed rapidly and came to an abrupt stop from 65 miles an hour. I had no ability to get the car to go. The gas pedal had no effect as this car came to a rapid stop. I found myself stopped in the center lane of the freeway frantically looking around to see what cars were coming, can I find the four way flashers. A car passed me in the right lane and a car passed me in the left lane. Then I was able to limp over to the shoulder out of the traffic lanes. I shut the car off immediately and tried to compose myself. After a moment or two, I turned the engine back on and the car operated normally. At the dealership they fixed some things but they said they didn’t find anything that was directly related to the unexpected rapid braking. Incident #2. July 2025 Vehicle has approximately 4300 miles I was driving northbound on 35E taking the entrance ramp to eastbound Highway 36. I was driving on the entrance ramp beginning to accelerate to highway speed. there were no vehicles in front of me, not on the ramp, or on the highway. As I neared the end of the ramp the vehicle suddenly broke hard thrusting me forward again. It came to a complete stop. Fortunately, for the second time, there was no one behind me. This was the second time the vehicle engaged the brakes in an emergency stop for no reason. The Dealership said they couldn’t find anything cause of the incident. The vehicle remains at the dealership. I have requested reimbursement of my purchase price from Honda. We have an arbitration hearing schedlued on Oct 27, 2025
At a red light in an intereection the Auto engine idle stopper feature stopped the engine and it failed to power / restart the engine. The cars electral system locked up. Could not restart engine, and could not put car in neutral because engine needs to be on. Had to car battery jumped. Took car to honda dealership after incide…
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At a red light in an intereection the Auto engine idle stopper feature stopped the engine and it failed to power / restart the engine. The cars electral system locked up. Could not restart engine, and could not put car in neutral because engine needs to be on. Had to car battery jumped. Took car to honda dealership after incident. They concluded that the battery and electrical systems passed all diagnostic tests. If this is the case there is a major safety issue with the car.
Breaking and steering wheel malfunction causing accident on December 20th 2024. Car is currently still at dealership for investigation. My safety was at risk, causing injury to shoulder. Not sure if problem has been reproduced, not confirmed by dealership as of yet. Police reported, insurance company only fix damage, then Veh…
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Breaking and steering wheel malfunction causing accident on December 20th 2024. Car is currently still at dealership for investigation. My safety was at risk, causing injury to shoulder. Not sure if problem has been reproduced, not confirmed by dealership as of yet. Police reported, insurance company only fix damage, then Vehicle was towed back to dealership for inspection, after being repaired in a different shop. Was called back by dealership to have additional inspection done and was told that my car was going to be refurbished. issues started once my car had hit 10,000 miles, after my first vehicle maintenance expectation. Received multiple systems warning lights, information dealership multiple times and nothing was done until after the accident Still have no car til this day 5/14/25.
I am having an issue with the turn signal / emergency flasher not making any noise while in operation. The system visual components work fine. It's the inability to hear the flashing of the signals while driving down the road This could lead to issues with other cars trying to interpret the intention of the movement of my c…
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I am having an issue with the turn signal / emergency flasher not making any noise while in operation. The system visual components work fine. It's the inability to hear the flashing of the signals while driving down the road This could lead to issues with other cars trying to interpret the intention of the movement of my car while I am driving. I went to the Honda dealership (Gillman Honda) service department and was informed that my particular model does not have a fix or capability for the sound level to be adjusted, whereas other models (Pilot, Accord, etc.) do have this capability. Replacement of the flasher is not an option. Could the NHTSA please create a minimum decibel level standard to help insure safe operation of vehicles on the roads.
Official recalls
124V900000 · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
Nov 27, 2024
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Passport and 2023-2025 Pilot vehicles. The fuel filler neck tube and fuel filler pipe may separate, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will inspect and repair the fuel filler neck tube and pipe as necessary, free of charge. Owner notification letters were mailed January 7, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is OKM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA25004 · No Restart After Auto Start/stop Engages
Opened Mar 26, 2025 · No close date supplied
Status: open (inferred from source dates) · Engine And Engine Cooling:engine; Engine And Engine Cooling:engine:crank/camshaft Position Sensor; Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software; Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (4)
Engine And Engine Cooling:engine:crank/camshaft Position Sensor
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.