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2023 Honda Passport

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2023 Honda Passport do not stand out strongly from the model-year median of 60.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 2 of 38 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Forward Collision Avoidance. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports0 fire reports2 injury reports

Forward Collision Avoidance complaints

12 reports
Clear category filter
Mileage unknown · Jun 21, 2026
Forward Collision AvoidanceService Brakes

Auto braking same location regardless of traffic

NHTSA ODI #11745489

Mileage unknown · Jun 11, 2026
Forward Collision AvoidanceService Brakes

I already took my car to honda dealer to fix the brake from shaking when it was around 10k miles. It is now happening again.

NHTSA ODI #11743491

Mileage unknown · Mar 19, 2026
Forward Collision Avoidance

Was driving through highway construction site. One lane, jersey walls close on both sides. A lane shift was forced by the jersey walls and my vehicle slammed the brakes causing me to need to very accurately control steering during this unnecessary emergency braking situation. Cars behind me had no way to drive around or a sho…

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Was driving through highway construction site. One lane, jersey walls close on both sides. A lane shift was forced by the jersey walls and my vehicle slammed the brakes causing me to need to very accurately control steering during this unnecessary emergency braking situation. Cars behind me had no way to drive around or a shoulder for an out. Traffic was heavy, lucky that no accident occurred. Other less dramatic events have occurred with the auto braking as well. The front collision warning without auto-braking occurs on nearly every drive.

NHTSA ODI #11725541

Mileage unknown · Mar 2, 2026
Forward Collision Avoidance

The contact owns a 2023 Honda Passport. The contact stated that while driving at various speeds, the Collision Mitigation Braking System (CMBS) engaged while there were no vehicles or objects nearby. The contact stated that prior to the failure, the message "BRAKE" was displayed, the steering wheel vibrated, and the vehicle quic…

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The contact owns a 2023 Honda Passport. The contact stated that while driving at various speeds, the Collision Mitigation Braking System (CMBS) engaged while there were no vehicles or objects nearby. The contact stated that prior to the failure, the message "BRAKE" was displayed, the steering wheel vibrated, and the vehicle quickly decelerated. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact was informed that the dealer was not aware of the failure. The dealer advised the contact to deactivate the CMBS as needed. The manufacturer was not contacted. The failure mileage was unknown.

NHTSA ODI #11721424

Mileage unknown · May 17, 2024
Forward Collision Avoidance

Unexpected braking when there are no other obstacles on the road. I need to manually turnoff the collision mitigation braking system (CMBS) every time I start the vehicle. I have notified the dealer as well as Honda and have not received any solution.

NHTSA ODI #11589228

Mileage unknown · Apr 8, 2024
Forward Collision AvoidanceLane DepartureCrash

On this day it was approximately 5:45AM my 2023 Honda Passport indicated to Brake in the dash then proceeded to snatch me into a curb at 50 MPH. I have since taken it back to the dealership where they can not diagnose the problem. I have contacted Honda Corp. which they haven't been able to help. The dealership stated that they …

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On this day it was approximately 5:45AM my 2023 Honda Passport indicated to Brake in the dash then proceeded to snatch me into a curb at 50 MPH. I have since taken it back to the dealership where they can not diagnose the problem. I have contacted Honda Corp. which they haven't been able to help. The dealership stated that they could not preform an alignment as my frame or suspension may be damaged or bent.

NHTSA ODI #11581670

Mileage unknown · Mar 19, 2024
Forward Collision AvoidanceLane Departure

I was traveling on a visible highway, no weather conditions and my vehicle snatched me into the other lane almost striking the vehicle next to me. I waited to see if it would happen again and then my AEB started just randomly slamming on breaks when vehicles in the oncoming lane were approaching. I contacted my local Honda Deale…

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I was traveling on a visible highway, no weather conditions and my vehicle snatched me into the other lane almost striking the vehicle next to me. I waited to see if it would happen again and then my AEB started just randomly slamming on breaks when vehicles in the oncoming lane were approaching. I contacted my local Honda Dealership (Walsh Honda, Macon, GA) they inspected the vehicle and found no issues. The advisor stated this issue has been reported before and there is nothing they can do because the system "is not a human and cant detect if the car is in another lane just the sensor bouncing off of the other car". I have since had more issues with the LKAS snatching me in and out of my lane and the AEB partially slamming on the breaks for no reason. I have had multiple cars and never experienced this with any other brands safety systems except the 2 Honda's I have owned.

NHTSA ODI #11578234

Mileage unknown · Feb 10, 2024
Forward Collision AvoidanceService BrakesVehicle Speed ControlInjury

Shortly after our purchase we started having issues with the vehicle, the backup camera is not functioning, the backup sensors are not functioning, the collision mitigation is braking abruptly while we are driving even when there are no objects in the surrounding area nearly causing us two accidents, our dashboard display has no…

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Shortly after our purchase we started having issues with the vehicle, the backup camera is not functioning, the backup sensors are not functioning, the collision mitigation is braking abruptly while we are driving even when there are no objects in the surrounding area nearly causing us two accidents, our dashboard display has no function and the display flashes off and on. My nephew suffers from epilepsy, and he is unable to commute in my vehicle because the flashing colorful display lights trigger epileptic episodes. My partner has driven the vehicle when the vehicle’s braking system is abruptly initiated, the first time his chest was slammed into the steering wheel of the vehicle and the second time his head was slammed into the sun visor. I have taken my vehicle in several times because the car breaks abruptly while driving. The last time I took it in I injured my left arm and shoulder when the vehicle abruptly stopped, and my partner was slammed into the steering wheel while driving to work on the freeway. We had another incident where my partner's head was slammed into the sun visor. When I took my vehicle in, I was told there was there were no error codes then shortly after I received a notification regarding a recall for the issue I was having. We completed the recall, and we are still having the same issue. Yesterday 02/08/24 when I was driving home from work my car abruptly stopped/braked in the rain with no cars in front or to the side of me and I banged my knee on the side of the center counsel. While driving the vehicle will either brake or stall and will not accelerate while driving regardless of whether we are on the street or the freeway. This issue has become dangerous, and I would like to resolve this as soon as possible to avoid further injury to my partner and myself. There have been multiple incidents since the purchase of our vehicle on 01/24/23, all service repair attempts have been completed through Norm Reeves Honda West Covina

NHTSA ODI #11571142

Mileage unknown · Dec 19, 2023
Back Over PreventionForward Collision AvoidanceService Brakes

Twice I had all kinds of safety alerts were scrolling on May 2nd ans august 7th.. First it was a fluid leak and cable. Second there was a piece of metal in the brakes. ABS sensor full of grease. Now sometimes Brakes is flashing for no reason (like going uphill) and if I need to brake at a higher speed on the freeway, the brakes …

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Twice I had all kinds of safety alerts were scrolling on May 2nd ans august 7th.. First it was a fluid leak and cable. Second there was a piece of metal in the brakes. ABS sensor full of grease. Now sometimes Brakes is flashing for no reason (like going uphill) and if I need to brake at a higher speed on the freeway, the brakes make a sound of pots and pans rattling. As I have no confidence in the brakes, I tried downshifting but the car speeds up. From time to time the car speeds up or slows down without any reason as I am not using cruise control. Forward collision warning does not work properly, in fact collision mitigation system is not fiable. I get a warning sign for the back seats when there is nobody and nothing on the seats. Everything is very irregular.

NHTSA ODI #11560958

Mileage unknown · Nov 29, 2023
Forward Collision AvoidanceUnknown Or OtherVehicle Speed Control

Transmission, radio, and automatic braking system. Transmission lags when going slow. From a stop on a hill, the car did not accelerate when the gas pedal was pushed, almost causing a crash as I merged into oncoming traffic. It felt like it did not go into gear properly or was not recognizing the gears. Dealership advised …

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Transmission, radio, and automatic braking system. Transmission lags when going slow. From a stop on a hill, the car did not accelerate when the gas pedal was pushed, almost causing a crash as I merged into oncoming traffic. It felt like it did not go into gear properly or was not recognizing the gears. Dealership advised it was the design of the transmission and not something they can fix. Auto brake sensors pick up cars that are not there, braking while driving. Especially noticeable on windy roads, though it has started to happen at stop lights. Radio has static and flashes white when operating with Bluetooth connection (Android product). Dealership recognizes and was able to replicate the sluggish feeling at low speeds, attempted to fix stereo (didn't work), and did not replicate the slow accelerate from a hill, but stated that there are issues with the transmission design.

NHTSA ODI #11557516

Official recalls

5

26V365000 · Structure:frame And Members; Suspension:rear

Jun 4, 2026

American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.

Consequence & remedy

Consequence: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.

Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.

Additional source detail variants (2)

Suspension:rear

American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.

Consequence: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.

Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.

Structure:frame And Members

American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.

Consequence: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.

Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.

24V900000 · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap

Nov 27, 2024

Honda (American Honda Motor Co.) is recalling certain 2023-2024 Passport and 2023-2025 Pilot vehicles. The fuel filler neck tube and fuel filler pipe may separate, allowing fuel to leak.

Consequence & remedy

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Dealers will inspect and repair the fuel filler neck tube and pipe as necessary, free of charge. Owner notification letters were mailed January 7, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is OKM.

24V184000 · Steering:rack And Pinion

Mar 7, 2024

Honda (American Honda Motor Co.) is recalling certain 2023 Passport and Ridgeline vehicles. The inner ball joint housing in the steering gearbox assembly may loosen and detach from the steering rack and result in a loss of steering control.

Consequence & remedy

Consequence: A loss of steering control increases the risk of a crash.

Remedy: Dealers will inspect and replace the steering gearbox as necessary, free of charge. Owner notification letters were mailed April 11, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is LHY.

23V458000 · Service Brakes, Hydraulic:foundation Components:master Cylinder

Jun 29, 2023

Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, which can cause the brake master cylinder to separate from the booster assembly.

Consequence & remedy

Consequence: Brake master cylinder separation can cause a loss of brake function and increase the risk of a crash.

Remedy: Dealers will inspect and repair the brake booster assembly as necessary, free of charge. Owner notification letters were mailed August 7, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are VEU, AEV, and ZET.

23V431000 · Back Over Prevention:display Function

Jun 15, 2023

Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence & remedy

Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.

Remedy: Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA25004 · No Restart After Auto Start/stop Engages

Opened Mar 26, 2025 · No close date supplied

Status: open (inferred from source dates) · Engine And Engine Cooling:engine; Engine And Engine Cooling:engine:crank/camshaft Position Sensor; Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software; Engine And Engine Cooling:engine:hard Parts Internal/mechanical

On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Additional source detail variants (4)

Engine And Engine Cooling:engine:crank/camshaft Position Sensor

On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software

On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Engine And Engine Cooling:engine:hard Parts Internal/mechanical

On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Engine And Engine Cooling:engine

On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

EA25002 · Inadvertent Automatic Emergency Braking

Opened Jan 17, 2025 · No close date supplied

Status: open (inferred from source dates) · Forward Collision Avoidance: Automatic Emergency Braking

On March 7, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24008) to assess reports of inadvertent activation of the Automatic Emergency Braking (AEB) system in model year 2019-2022 Honda Insight and 2019-2022 Honda Passport vehicles. The complainants allege activation of the AEB system with no apparent obstruction in the vehicle's path, resulting in rapid vehicle deceleration. Honda indicated that it is aware of a total of 412 reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and stated that some customers possibly had an inadequate understanding of the AEB system and its limitations. However, many consumer complaints received by ODI allege that Honda dealerships were unable to reproduce the condition or state that Honda dealerships informed the consumer that this is considered normal AEB operation. To date, ODI has received a total of 106 consumer complaints of inadvertent activation of AEB in the subject vehicles.In total, ODI reviewed 475 reports involving vehicles with unique VINs that may relate to the alleged defect. Of the reports reviewed by ODI, three (3) allege a crash caused by the inadvertent activation of AEB and two (2) allege injury. This Engineering Analysis is being opened to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. Further, the scope of the investigation is being expanded to include assessment of model year 2023 Honda Passport vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.