2015 Honda Odyssey

I am reporting suspected odometer tampering / odometer fraud. Vehicle: 2015 Honda Odyssey Touring Elite VIN: [XXX] Current odometer displayed: ∼96,xxx miles Actual mileage per history: 215,407 miles Seller Information: Name: "[XXX]" Phone: [XXX] Location: [XXX] Platform: OfferUp URL: [XXX] Evidence - CARFAX Report (attached) On XXX CARFAX shows two entries on the same day: XXX - 215,407 miles - Source: Auto Auction - Vehicle offered for sale / Vehicle sold XXX - 96,320 miles - Source: California Inspection Station - Passed emissions inspection - Flagged as MILEAGE INCONSISTENCY On XXX, same day, California DMV shows Title issued / New owner reported (Owner 2). CARFAX Additional History shows Owner 1 = Mileage Inconsistency, Owner 2 = No New Issues. The vehicle lost 119,087 miles between the auction sale and the smog check on the same day, before the new title was issued. This indicates the odometer was rolled back after purchase at auction and before obtaining a smog certificate to obtain a clean title as Owner 2. This appears to violate California Vehicle Code XXX (unlawful to disconnect, turn back, reset odometer with intent to alter mileage) and Federal Odometer Law 49 U.S.C. § 32703(2) and § 32705. Attached: Full CARFAX PDF for VIN [XXX] showing 215,407 and 96,320 entries Screenshots of seller's ad showing current listed mileage at ∼96k Please investigate. I am available for follow-up. Reporter Name: [XXX] Phone: [XXX] Email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On December 31 at approximately 300 p.m., our 2015 Honda Odyssey experienced a sudden and complete loss of motive power while traveling eastbound on the Sam Houston Parkway South just after crossing the Buffalo Bayou Toll Bridge at highway speed. While driving normally, the Check ABS warning light illuminated. Immediately afterward, multiple dashboard warning lights began flashing and the engine abruptly shut down with no warning. The vehicle lost all ability to accelerate and became disabled in active traffic lanes. Steering and braking were severely affected due to the sudden loss of power. Hazard lights were activated while the driver attempted to move the vehicle from the middle lane to the shoulder. We narrowly avoided a collision and were able to stop near the Pine Avenue on-ramp. Once stopped, the vehicle completely shut off and would not restart. All vehicle systems appeared inoperative except for the hazard lights, indicating a possible electrical system failure. Emergency services were required due to the dangerous location. The vehicle was occupied by five people, including three children. The sudden loss of motive power at highway speed created an extreme safety hazard and could have resulted in serious injury or fatality.

What happened? When I took my 2015 Honda Odyssey (VIN: [XXX] ) to a Honda dealer for service, I was told Honda’s internal database incorrectly shows the vehicle as having a salvage/junk title. Minnesota DMV records confirm my title is clean. Component/system affected: This error prevented the dealer from performing warranty-covered inspections and potential repairs on safety systems including brakes, electronic stability control, and adaptive cruise control. These systems are still in use and available for inspection upon request. Safety risk: By denying service due to an incorrect salvage status, the vehicle could continue operating with undetected or unrepaired safety defects, putting myself, my passengers, and other drivers at risk. Confirmation: The problem was confirmed by the Honda dealer’s service department, which refused service solely due to Honda’s salvage designation. Inspection history: The vehicle has been inspected by the dealer but no repairs were performed because of the incorrect salvage status. The Minnesota DMV verified that my title is clean and unbranded. Warning signs/messages: There were no warning lamps prior to the incident; the issue arose only when the VIN was entered into Honda’s system for service. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My two side doors do not close at times I have entered place of work and when I go to vehicle at lunch my side door is open. This has happened several times with coworkers closing my van sliding door I have stood there engaged sliding door and it just slides back through open. This is a safety as someone can climb into my vehicle while I’m away or my children can be hurt while closing doors. My doors red light on dashboard remains on for doors. My children have been in vehicle I close sliding door and the doors reopens my children constant statement doors opened again I get off slide them close and they reopen several times

All cars slow down on the on the highway at construction area due to some debris flow. I slow down immediately. after that my seatbelt belt not retracting (stop working) and Air Bag sign was displayed. I took the car to the dealer and also contact HONDA (Corporate) by Live chat. Honda Corporate mentioned the following warranty is part of the Seat Belt, SRS system, and Airbag. As per the Honda warranty, all repairs must be complete without any charges. But I got the attached invoice(Cost of repair) to Fix the issue with the SRS system, Seat Belt, and Air Bag issue. According to the Honda warranty App parts and Labour must include I opened a claim with Honda (Case [XXX]) but so far I didn't hear from them. As per my understanding Safety issue related to my car must be fixed without any Charge. Also, Dealer must communicate with HONDA. So far I open a claim with insurance but not required because Honda must take care of or look at the Seat belt/Air Bag/SRS system. As per my understanding Issue with SRS system and AirBag are related with seat belt (Part of on function) See attached diagnosis Report from Honda Dealer. continues for 15 years or 150,000 miles, whichever comes first. Warranty Coverage Honda will, at its option, repair or replace any Honda seat belt component that fails to function properly during normal use. This includes all parts and labor charges. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

TPMS WARNING LIGHT (ERROR) CAME ON, EVEN THOUGH ALL TIRE PRESSURES WERE EXACTLY AS SPECIFIED BY HONDA. WHEN THE TPMS ERROR OCCURS, THE VEHICLE STABILITY CONTROL CANNOT BE TURNED OFF, AND MY VEHICLE COULD NOT MOVE FROM A SMALL SNOWBANK (FEBRUARY 2020.) MY OLDER 2006 ODYSSEY'S STABILITY CONTROL WAS NOT AFFECTED BY ANY TPMS ERRORS SINCE IT DIDN'T HAVE THE SYSTEM, SO I COULD TURN OFF THE STABILITY CONTROL AND EASILY DRIVE OUT OF SLIPPERY OR SNOWY AREAS. I LIVE IN MAINE AND THIS PROBLEM CAUSES POTENTIALLY SERIOUS ISSUES (BEING STUCK IN SNOW THAT IS NORMALLY EASY TO NAVIGATE IN WHEN VEHICLE STABILITY CONTROL IS OFF.) THERE WERE TWO SPECIFIC INSTANCES I CAN RECALL: 1) MY VEHICLE WAS PARKED ON THE SIDE OF THE ROAD, WITH THE RIGHT-SIDE TIRES 3-4 INCHES INTO THE SNOWBANK; 2) MY VEHICLE WAS PARKED IN A GRAVEL PARKING LOT WITH SOME ICE UNDERNEATH. THIS PROBLEM COULD LEAD TO A DANGEROUS SITUATION WHEN THERE IS ANY TRAFFIC AND I NEED TO PUSH OR SHOVEL THE CAR OUT, WHICH WOULD NOT BE NEEDED IF I COULD SIMPLY TURN OFF THE VEHICLE STABILITY CONTROL SO POWER COULD BE TRANSMITTED TO ALL FOUR TIRES IN THIS INSTANCE. "LOCKING OUT" THE VSC BECAUSE OF A TPMS ERROR (NOT BECAUSE OF LOW AIR PRESSURE) CAN CAUSE A DANGEROUS SITUATION IN MAINE. NOTE: DATE OF FEB 8, 2020 IS APPROXIMATE FOR ONE INCIDENT (PARKING AREA), CAN'T REMEMBER THE OTHER INCIDENT'S DATE.