2011 Honda Odyssey

The contact owns a 2011 Honda Odyssey. The contact stated when entering the vehicle and adjusting the front driver seat there was a loud abnormal clicking noise. In addition, the plastic coverage underneath the seat was unhinged and not connected to the seat. The contact stated while seated, the upper frame of the seat suddenly fell back on its own. The contact checked underneath the seat and noticed the bolts connected to the seat frame to the floor of the vehicle were loose and tighten up the connection however the failure persisted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

TL* THE CONTACT OWNS A 2011 HONDA ODYSSEY. WHILE THE VEHICLE WAS ACCELERATING FROM A STOP, THE ENTIRE DRIVER'S SEAT MOVED BACKWARDS. THE VEHICLE WAS TAKEN TO PERFORMANCE KINGS HONDA (4521 KINGS WATER DR, CINCINNATI, OH 45249) WHERE THEY INSERTED THE SEAT BOLTS BACK INTO THE TRACK. THE DEALER DETERMINED THAT THE ENTIRE SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

THE CABLES ON BOTH REAR PASSENGER DOORS BROKE ( SNAPPED) WHILE WE WERE PUTTING OUR SONS ON THEIR CAR SEATS AND TRIED TO CLOSE THEM SEVERAL TIMES WITH THE REAR AUTOMATIC BUTTONS, WHEN THEY GOT TO THE END OF THE FRAME THEY WOULD REOPEN.WE WERE PARKED AND COULDN'T GET THEM TO CLOSE. SO FINALLY WE HAD TO CUT THE CABLE IN ORDER TO CLOSED THEM. WE CALLED THE DEALER REGARDING ANY RECALLS ON THIS , BUT UNFORTUNATELY DIDN'T GET ANYWHERE. PLEASE HELP...THANK YOU . WE WOULD LIKE TO HAVE THEM WORKING . ALSO THE HEAT ON THE DRIVER SIDE STOPPED WORKING AT THE SAME TIME....WE DEALT WITH IT OPENING THE MANUALLY FOR MONTHS. PLEASE HELP ON THIS

I ACCELERATED WHEN LIGHT TURNED GREEN AND MY DRIVERS SEAT TOPPED COMPLETELY BACK OFF THE BASE. SEAT BOTTOM AND BACK REMAINED TOGETHER. 2 "TORX" BOLTS WERE LATER FOUND ON FLOOR BY DEALER UNDER THE SEAT. NO ONE INJURED AS NO ONE WAS SITTING BEHIND DRIVER AND MY SON WAS IN PASSENGER SEAT AND ABLE TO HELP ME TIP BACK FORWARD TO WHERE I COULD GRAB STEERING WHEEL TO HANG ON TO IN ORDER TO REACH OUR DESTINATION. WE WERE IN MOTION ON A COUNTY ROAD. GOING STRAIGHT. VAN HAD BEEN REAR ENDED A YEAR PRIOR SO AFTER HONDA DEALER LOOKED AT IT WE TALKED TO THEM ABOUT TRYING TO GO THROUGH INSURANCE AS IT WAS ROCKING AFTER ACCIDENT AND THEY TIGHTENED IT. THEY TALKED TO HONDA BECAUSE I SAID I WANTED NEW BOLTS. HONDA SAID THEY DID NOT SELL SEPARATELY JUST WHOLE SEAT. THE BODY SHOP SAID THESE BOLTS HAD NO SIGNS OF EVER HAVING THREAD LOCK APPLIED TO THEM. THEY APPLIED THREAD LOCK AND PUT THEM BACK IN THE SEAT. I RESEARCHED ONLINE FOUND NOTHING LIKE THIS HAPPENING BOTH HONDA DEALER AND BODY SHOP SAID THEY HAD NEVER SEEN ANYTHING LIKE IT. IN A WORSE SITUATION MYSELF OR MY CHILDREN COULD HAVE BEEN KILLED WHEN I LOST CONTROL OF THE WHEEL. PERFORMANCE KINGS HONDA AND GERBER COLLISION IN BLUE ASH OHIO ASSISTED ME. I AM STILL AFRAID IT WILL HAPPEN AGAIN.

THE LATCH TOWARDS THE FRONT ON THE BOTTOM OF THE (SINGLE SEAT ON THE THIRD ROW) ON THE VERY FAR RIGHT SIDE DOES NOT LATCH PROPERLY. THE SEAT FALLS BACKWARDS WHEN MY 8 YEAR OLD SON SITS ON IT. IT DOESN'T MATTER IF THE VEHICLE IS IN MOTION OR NOT. THE SEAT GOES IN A BACK WARD MOTION WHEN SOMEONE IS SITTING IN IT WITH THE PRESSURE OF THEIR BACK LEANING ON IT. I FEEL THIS COULD BE DANGEROUS AND NEEDS TO HAVE A RECALL.

PASSENGER SIDE DOOR MOTOR ASSEMBLY AND CABLE. COATED CABLE RUSTED AND SNAPPED. SUBSTANDARD CABLE QUALITY. PREMATURE FAILURE. CAR WAS STATIONARY. CABLE SNAPPED AND POPPED OUTSIDE OF THE VEHICLE POTENTIALLY INJURING PERSON STANDING NEAR DOOR. DOOR UNABLE TO CLOSE WITHOUT UNREASONABLE FORCE POSING DANGER TO PASSENGERS RIDING WITH OPEN DOOR. PASSENGER CAN NOT EXIT CAR WITH CABLE SNAPPED. CAN NOT REPLACE JUST THE CABLE CAUSING UNDUE FINANCIAL HARDSHIP. SEAT HEATER- FAULTY, CRIMP IN HEATER BROKE CAUSING FAILURE WITH NORMAL USE BY 100 POUND PERSON.