2011 Honda Odyssey

On 3/8/14, I purchased this van as a Certified Pre-Owned vehicle from an authorized Honda dealership, but wasn't notified of known defects resulting from the Alex Soto v American Honda Motor Co, Inc class action suit. The suit wasn't finalized until 4/10/14, yet Honda NEVER notified me, as REQUIRED by the settlement. Had I been notified prior to purchase, I would NOT have purchased the van. If I'd been notified per the settlement's requirement(s), I could've used Indiana's Lemon Law to nullify the purchase. Honda PURPOSELY withheld the suit's settlement and associated SB 13-081 from me, even though I did receive OTHER SBs and recall notices from them (which is UDAP/fraudulent concealment). Since 5/1/25, I've spent over $10,000 repairing the van, caused by these known defects and it requires another $7,000 to replace the engine, which Honda was made known of the problem prior to 100,000 miles. The Indiana Attorney General's office has agreed to take on my complaint against Honda.

PURCHASED VEHICLE FROM DEALERSHIP. ACCORDING TO PAPERWORK, VEHICLE HAS CLEAN TITLE. WHEN I TRY TO INSURE VEHICLE APPARENTLY VEHICLE IS DEEMED "UNSAFE" BECAUSE IT SUFFERED SIGNIFICANT DAMAGE AND NEEDS A REBUILT TITLE. DEALERSHIP NEVER MADE ME AWARE THE VEHICLE HAD 3 ACCIDENTS. AFTER AGREEING TO BUY BACK VEHICLE FROM ME, THEY SAID THEY WOULD NO LONGER ACCEPT IT.

NOV OF 2016 TOOK MY 2011 HONDA ODYSSEY INTO THE DEALERSHIP FOR A SHUDDER BETWEEN 40-45 MPH. SERVICE TECH STATED THAT THE TRANSMISSION FLUID NEEDS TO BE DRAINED PER HONDA PROCEDURE. FLUIDS WERE DRAINED AND SHUDDER STOPPED. MAY 2018 TOOK BACK TO THE DEALERSHIP SAME PROBLEM AS BEFORE IN 2016 AT THIS TIME SERIVCE TECH STATES THAT MY FRONT BRAKE CALIPER, LEFT FRONT DRIVE SHAFT NEED REPLACING. THOSE ITEMS WERE REPLACED. THEN OCT 2019 BACK AT THE SAME DEALERSHIP AGAIN WITH THE SHUDDER AT 40-45 MPH. THE SERICE TECH NOW STATES THAT MY TRANSMISSION FLUID NEEDS TO BE CHANGED AGAIN PER HONDA PROCEDURE THAT ITS DARK AND DIRTY. AFTER LOOKING AT TRANSMISSION FLUID ITS NOT DARK OR DIRTY. STILL TRANSPARENT AND NO BURNT SMELL OF BAD FLUID. AFTER RESEARCHING THESE YEAR MODEL VANS ARE BIG ON TORQUE CONVERTER PROBLEMS. SERVICE TECH PERFOMED A SNAP SHOT AND VERIFIRED TORQUE CONVERTER JUDDER BUT ARE NOT WANTING TO FIX THE PROBLEM. SOFTWARE HAS BEEN UPDATED AND STILL HAVING SAME ISSUE WITH SHUDDER. HONDA DECLINES TO ACCEPT THE ISSUE.

I FILE THIS COMPLAINT TO REPORT A DANGEROUS DEFECT IN MY 2011 HONDA ODYSSEY VAN TO PREVENT OTHERS FROM SUFFERING SIMILAR OR WORSE HARM WHAT HAPPENED TO ME. I STOPPED MY VEHICLE AT THE TOP OF MY DRIVEWAY, WHERE IT IS FLAT, TO GET MY MAIL I PLACED THE VAN IN PARK BEFORE I STEPPED OUT OF THE VEHICLE TO GET MY MAIL. THE VAN WAS NOT MOVING WHEN I EXITED THE VEHICLE. MY TWO CHILDREN REMAINED IN THE VEHICLE. AS I WENT TO GET THE MAIL, THE NEXT THING I KNEW MY VAN WAS MOVING ON ITS OWN DOWN THE DRIVEWAY. BECAUSE MY KIDS WERE STILL BUCKLED IN THEIR SEATS IN THE VEHICLE, I DID EVERYTHING I COULD TO STOP THE VAN. HOWEVER, I DID NOT SUCCEED. THE VAN CUT OFF THE DRIVEWAY, WENT THROUGH THE LANDSCAPED PORTION OF MY YARD, ROLLED OVER A RETAINING WALL AND CRASHED INTO MY HOUSE. AS A RESULT OF ME TRYING TO SAVE MY CHILDREN, I SUFFERED SIGNIFICANT INJURIES WHICH INCLUDED DIFFICULT SURGERY AND THE LOSS OF MOBILITY WITH POTENTIAL PERMANENT DEBILITATING INJURY. I AM STILL IN PHYSICAL THERAPY AND WILL BE FOR A WHILE. WE ALSO HAD A LOT OF PROPERTY DAMAGE. THE CAR WAS STILL IN PARK WHEN IT HIT THE HOUSE. THE TOW TRUCK DRIVERS HAD TO ENGAGE THE SHIFT LOCK RELEASE TO TAKE THE SHIFTER OUT OF PARK IN ORDER TO DRIVE THE VEHICLE SLIGHTLY TO POSITION IT TO BE PICKED UP BY THE TOW TRUCK. THE VEHICLE MOVED WHILE IN PARK AND NEVER CAME OUT OF PARK WHEN IT WENT DOWN THE DRIVEWAY. I HAVE INFORMED HONDA OF THIS DANGEROUS LIFE THREATENING DEFECT. HONDA INSPECTED THE VEHICLE ON MAY 23RD AT BRANNON HONDA IN BIRMINGHAM ALABAMA AND SAID NOTHING IS WRONG WITH MY VAN. I KNOW THEY ARE WRONG. THIS DEFECT COULD HURT OTHER PEOPLE OR KILL SOMEONE. I HOPE THE GOVERNMENT WILL THOROUGHLY INSPECT MY VEHICLE BEFORE SOMEBODY ELSE GETS HURT. MY VEHICLE IS AVAILABLE FOR IMMEDIATE INSPECTION. *TR

TL* THE CONTACT OWNS A 2011 HONDA ODYSSEY. THE CONTACT STATED THAT THE LETTERS ON THE GEAR SHIFTER WERE NOT VISIBLE AT NIGHT. THE CONTACT WAS AFRAID HE WAS GOING TO SHIFT INTO THE WRONG GEAR. THE CONTACT SENT A LETTER TO THE MANUFACTURER BUT RECEIVED NO RESPONSE. THE DEFECT WAS BROUGHT TO THE ATTENTION OF SEVERAL DEALERS BUT NONE OFFERED ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 15,000. THE VIN WAS NOT AVAILABLE. UPDATED 11/07/12*LJ