2016 Honda HR-V

TL* THE CONTACT OWNS A 2016 HONDA HR-V. THE CONTACT STATED THAT HE NOTICED A WATER LEAK ON THE REAR HATCH OF THE VEHICLE. THE VEHICLE WAS TAKEN TO REGAL HONDA (2615 LAKELAND HILLS BLVD, LAKELAND, FL 33805; (863) 232-5671) AND THE MECHANIC WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

THERE ARE TWO AREAS WHERE THE PRIMARY PAINT FROM HONDA IS PEELING/CRACKING. BOTH LOCATIONS ARE ABOUT THE SAME IN SIZE (ABOUT A QUARTER), AND EXHIBIT PEELING/CRACKING DOWN TO THE BODY METAL. THERE ARE NO INDICATIONS OF PHYSICAL DAMAGE TO THE LOCATIONS, THE AREAS ARE AS FOLLOWS: #1 IS ON THE DRIVER DOOR RIGHT BELOW THE WINDOW TRIM; #2 IS ON THE ROOF ON THE DRIVER SIDE NEXT TO THE SUNROOF. THE PAINT IS ORIGINAL FROM HONDA (2016 HRV), WITH DEALER APPLIED ZAKTEK AT TIME OF PURCHASE (MANDATORY BY HONDA DEALER).

A FEW MONTHS AGO I STARTED NOTICING WATER SWISHING IN MY TRUNK HATCH. I TOOK IT TO THE DEALERSHIP AND THEY SAID THEY CAN LOOK AT IT FOR $129 BUT THEY THOUGHT IT WAS A BAD SEAL. HE ASKED IF IT HAD BEEN IN AN ACCIDENT BUT IT HASN'T. I LOOKED ON THE HRV ONLINE FORUM AND THERE HAS BEEN MANY PEOPLE COMPLAINING ABOUT THIS VERY SAME THING. I THINK THIS SHOULD BE A DEFECT FROM THE MANUFACTURER AND SHOULD BE REPAIRED OR REPLACED AT THEIR COST. IT COULD REALLY CAUSE DAMAGE TO THE HATCH OR THE TAIL LIGHT SAFETY. I BOUGHT THIS VEHICLE NEW IN 2016.

THIS IS INDEED WHAT HAPPENED WHY I'M WRITING THIS COMPLAINT CONCERNING MY CAR SAFETY AGAIN FOR THE CAN'T COUNT HOW MANY COMPLAINTS CONCERNING THIS CAR I BOUGHT IN MONTH OF MAY TO JUNE OF YEAR 2016 THIS CAR HONDA HRV 2016 WAS A DISPLAY CAR HAS NO NICE FEATURES IN IT AT ALL ONLY DOOR CONTROLS WHICH ALREADY STOPPED WORKING ONCE THIS PASS WEEK MAKING THIS CAR VERY UNSAFE FOR ME TO DRIVE BUT INITIALLY WHEN I BOUGHT CAR I NOTICED A DENT ON BACK CAR DOOR I JUST FOUND OUT CAR NEVER SHOULD HAVE BEEN SOLD AS NEW CAR WITH DENT ALREADY TO BE REPAIRED THE PRICE I NOTICED AS WELL OF TWENTY THREE THOUSAND DOLLARS WAS WAY TOO HIGH HIGHEST PRICE I EVER SAW WAS EIGHTEEN THOUSAND DOLLARS PLEASE HELP ME GET THIS CAR BACK TO DEALERSHIP WHERE IT BELONGS COMMUNITY HONDA IS THE NAME OF THE DEALERSHIP OTHER IMPORTANT PROBLEMS WITH THE CAR WAS THE BRAKE PEDAL DAY TWO RETURN OF CAR TO DEALERSHIP WHEN I SAW ON TELEVISION THAT THIS MAN HAD FIVE DAYS TO RETURN CAR FOR FULL REFUND AND YET HONDA REFUSED TO LET ME RETURN THIS HONDA HRV YEAR 2016 ALSO I CALLED THE ONE RIGHT HUNDRED NUMBER THAT'S UNIVERSAL FOR HONDA AND THEY RELATED THE FRONT SEAT HAD SOME DANGEROUS MATERIAL THE WORD BEGAN WITH THE LETTER P NEVER HEARD OF IT BEFORE I HAVE ASKED SEVERAL TIMES TO RETURN THIS CAR TO THE GENERAL MANAGER AT COMMUNITY HONDA DEALERSHIP IN ORLAND PARK, ILLINOIS WHERE I BOUGHT THE CAR THIS CAR IS A HAZARD ON THE ROADS PLEASE QUICKLY HELP ME GET THIS CAR SAFELY BACK TO THEM AND HAVE HONDA REFUND MY MONEY OF ALMOST FOURTEEN THOUSAND DOLLARS TODAY AS SOON AS POSSIBLE THIS HAS BEEN A NIGHTMARE FOR ME MY NAME (XXXX) EMAIL ME WITH FAVORABLE RESPONSE TODAY QUICKLY EMAIL (XXXXX) PLEASE PLEASE HURRY. REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I BOUGHT A 2016 WHITE HRV IN FEB. WITHIN A MONTH A GIANT SECTION OF PAINT PEELED RIGHT OFF THE ROOF. I WAS JUST READY TO PAY FOR IT. TOOK TO A PROFESSIONAL CAR PAINTER AND HE SAID "ID LOVE TO TAKE YOUR MONEY, BUT THIS IS A HONDA DEFECT AND THEY REALLY SHOULD FIX IT AND ITS GOING TO KEEP COMING OFF THE REST OF THE ROOF AND OTHER PLACES". THEN HE SAID HE KNEW THAT HONDA WAS HAVING PAINT PEELING ISSUES ESPECIALLY WHITE CARS. ADDITIONALLY THERE ARE 2 VERY SMALL SECTIONS OF PEELED PAINT ON DRIVER SIDE DOOR UNDER THE WINDOW. I TOOK IT TO THE LOCAL DEALERSHIP AND FILED A CLAIM BUT HAVE YET TO HEAR FROM CORPORATE.

MY HONDA HR-V STARTED LEAKING WATER WHILE PARKED. THE WATER THAT ENTERED THE VEHICLE WAS SUBSTANTIAL (SEE ATTACHED PICTURES). THE WATER LEAKAGE WAS DETERMINED A THIRD PARTY CONTRACTOR THAT THE DEALERSHIP HIRED AFTER FAILING TO DETECT THE SOURCE OF THE LEAK AFTER HAVING THE CAR FOR OVER A MONTH. THE WATER WAS LEAKING IN THROUGH A FAULTY SEAL IN THE WINDSHIELD ABOVE THE DRIVERS SIDE DOOR AND WAS TRAVELING DOWN THE SIDE CURTAIN AIR-BAG PLASTIC MOLDING AND GETTING BEHIND THE DASHBOARD. THE WATER CAUSED ELECTRICAL DAMAGE IN THE CAR THAT MADE LIGHTS AND RELAYS START TRIPPING OUT, EVENTUALLY THE BATTERY DIED. THE CAR WAS PARKED DURING THE INCIDENT AND I FOUND THE DAMAGE AFTER RAIN STORM. THE CARPETS ALSO HAD TO BE REPLACED DUE TO BEING WATER DAMAGED AND POSSIBLY LEAD TO MOLD. THE RAINSTORM THAT CAME THROUGH WAS SIGNIFICANT, HOWEVER THIS PROBLEM COULD HAVE BEEN GOING ON WITHOUT MY KNOWLEDGE TO A LESSER EXTENT. DUE TO THE WAY THE WATER WAS GETTING INTO THE CAR IT COULD BE ALMOST UNDETECTABLE FOR AN EXTENDED PERIOD OF TIME SINCE ALL OF THE DAMAGE IS HIDDEN BY PLASTIC MOLDING. THE CAR WAS BOUGHT BRAND NEW FROM THE DEALERSHIP, NEVER HAD AN ACCIDENT AND NEVER HAD THE WINDSHIELD REPLACED. THE CAR WAS COMPLETELY STOCK AS FAR AS THE AFFECTED PARTS GO.