2016 Honda HR-V

(August 2021, mileage less than 68000) I was experiencing some type of transmission squeaking/slipping and at the same time received a notice from Honda Motor to go to a dealer and perform a SW upgrade to fix the transmission issue that was Honda fully aware , I went to the dealer and performed a SW upgrade for my HR-V. Right after the upgrade I notice that my transmission became much more rigid/stiff. I thought it will go away after some driving. After driving less than 300 miles the transmission belt broke while I was at a stop light waiting and the moment I start to move and press gas pedal, my transmission belt broke and I could not move, Immediate it came to my mind that it must have been for the Soft Ware upgrade. The car engine revs but not moving at all. I was stuck on the road. No warning lamp or nothing warned me before this situation happened. It was really a scaring moment. I took the car right to dealership and after inspection they told me that the transmission is gone and I need new transmission. They found metal shaving in the transmission.

7/10: On a highway, the car lost speed, and all warning lights on the dashboard started flashing. The car would not change gears, decided to place it to the side of the road and tow it to Westshore honda. The start button was replaced, and there was no charge due to a recall that covered the fees. No other urgent action required my attention, and I left.was About 15-20 minutes after leaving, while on a busy highway plus it was raining, the same issue happened. It was terrifying to lose the power speed. I drove home safely using offside roads and flashing emergency lights at less than 40 miles. On 7/13-14, I was able to book time at Lakeland's Regal Honda to have my car checked once again. No one called me back until the following day. Regal honda gave an estimate of over 7000. No explanation on what the issue was, just that my transmission needed to be replaced. My car is about 65000 miles and just passed the 5-year mark, so I do not have a warranty. The car is only used on the weekends and I have done all the service needed since I bought it, I've been the only owner. I expressed my shock that a car with this many miles is having issues with the transmission, the service provided said he was going to contact Honda corporate to see what they could do. They charge me $89. I then took my car to Joyce Automotive repair in Lakeland, their diagnostic found codes U0401-68 ECM FAILURE and U0402-68 TCM FAILURE. Unfortunately, they cannot program Honda computers and I have to bring the car back to the dealership. Cost $71 7/15 After extensive research online, (ie https://www.hrvforum.com/threads/transmission-problems.40399/) I discovered this is a popular issue for many honda customers, especially in 2016 owners. I am in fear of my safety and others that do not know or do not get support from honda. Now I have a parked car with no feasible and economical solution and it is frustrating Honda can get away with this. My ask, is for you to do a thorough investigation, Thanks

I WAS DRIVING ON THE HIGHWAY AND MY DASH LIGHTS ALL LIT AND MY CAR STOPPED WORKING. I CHECKED UNDER THE HOOD AND A PLUG HAD BEEN BLOWN OFF MY TRANSMISSION AND SPILLED FLUID ALL ON THE INSIDE OF THE CAR. GOT A TOW TO THE CLOSER HONDA DEALER AND THEY SAID MY TRANSMISSION WAS DESTROYED WITH BITS OF METAL ALL INSIDE AND MY START/STOP SWITCH WENT OUT.

2016 HONDA HR-V 117,000 MILES. I WAS ON MY WAY TO WORK WHEN SUDDENLY I WENT TO ACCELERATE FROM A STOP LIGHT AND THE CAR JUST REVVED AS IF IT WERE IN NEUTRAL, AND LOTS OF SERVICE LIGHTS TURNED ON THE INSTRUMENT CLUSTER. I WAS LEFT IN THE MIDDLE OF AN INTERSECTION IN THE DARK, TRYING TO PUSH MY CAR TO THE SHOULDER. VERY DANGEROUS FOR THE CAR TO JUST STOP WORKING LIKE THAT WITH NO SIGNS. ONCE I GOT THE CAR HOME, I DRAINED THE CVT TRANSMISSION FLUID AND NOTICED A LOT OF METAL ON THE DRAIN PLUG MAGNET. I ALSO NOTICED THE TRANSMISSION FILL PLUG WAS ALSO POPPED OUT ( WHICH HONDA IS AWARE OF, JUST FAILS TO INFORM CUSTOMER'S ) HONDA CUSTOMER SERVICE HAS BEEN VERY HARD TO FIND SOMEONE TO TALK TOO. VERY DISAPPOINTED IN QUALITY OF PARTS COMING FROM A SUPPOSED REPUTABLE/RELIABLE BRAND.

SO I BOUGHT MY HONDA HRV 2016 ABOUT 3 WEEKS AGO AND IT SEEMS AND I JUST STARTED FEELING TODAY THAT EVERY TIME I STOP AT A STOP LIGHT AND I THEN PROCEED TO ACCELERATE, THE ENGINE STARTS VIBRATING AT AROUND 1,500 RPM. IM PRETTY SURE THIS IS NOT NORMAL AS I HAVE OWNED 3 VEHICLES AND NONE HAVE ACTED LIKE THIS. IVE ALSO NOTICED THAT A LOT OF PEOPLE HAVE REPORTED THESE TRANSMISSION ISSUES I FEEL THAT THIS IS REALLY DANGEROUS AND SHOULD BE RECALLED BY HONDA TO AVOID ACCIDENTS OR ANYTHING WORSE FROM HAPPENING. IM VERY DISAPPOINTED IN HOW SUCH A GREAT COMPANY LIKE HONDA DOESNT HANDLE SOMETHING SO SERIOUS LIKE THESE TRANSMISSION ISSUES.

I TOOK IT IN FOR THE 100,000 MILE CHECK UP AND WHEN THEY STARTED TO CHANGE THE FLUID IN THE TRANSMISSION THEY STOPPED BECAUSE THERE WAS LARGE CHUNKS OF METAL COMING OUT. I WAS TOLD THIS DOES NOT LOOK LIKE NORMAL WEAR AND TEAR BUT A PRODUCT FATIGUE. I CALLED THE HONDA DEALERSHIP THAT I BOUGHT IT FROM AND HONDA CUSTOMERS SERVICE. BOTH THE DEALERSHIP AND HONDA WOULD NOT HELP ME AT ALL. I WAS TOLD THAT THERE HAD BEEN NO PROBLEMS WITH THAT MODEL AND THEY COULD NOT HELP. AFTER LOOKING ONLINE I FOUND QUITE A NUMBER OF COMPLAINTS ABOUT ISSUES WITH THE 2016 HONDA HRV SOME OF WHICH WERE TRANSMISSION. MINE IS THE TRANSFER CASE WHICH IS CONNECTED TO THE TRANSMISSION SO BOTH NEED TO BE REPLACE. THIS WAS MY FIRST HONDA THAT I'VE EVER BOUGHT. MY WIFE WANTED ONE BECAUSE OF THEIR DEPENDABILITY. I WILL NOT BUY ANOTHER CAR FROM A COMPANY THAT DOES NOT STANDBY THEIR PRODUCT. THE TRANSMISSION FLUID WAS CHANGED AT 53,000 MILES. I TALKED TWO TRANSMISSION PLACES AND BOTH GAVE ME THE SAME ANSWER. YOU CANNOT WORK ON THESE TRANSMISSIONS YOU EITHER HAVE TO BUY A USED ONE OR PURCHASE A NEW ONE. ESTIMATED COST FOR A NEW TRANSMISSION AND TRANSFER CASE ABOUT $8600.

TOTAL TRANSMISSION FAILURE AT 66,559 MILES. I HEARD A NOISE WHEN ACCELERATING ON THE LAST PART OF A TRIP FROM FL TO WI. A FEW DAYS AFTER ARRIVING HOME IN WI, I WAS PULLING OUT OF A PARKING LOT WHEN I SUDDENLY HAD NO DRIVE CAPABILITY. THE ENGINE ONLY REVVED AS IF IT WAS IN NEUTRAL. AFTER A TOW TO THE HONDA DEALERSHIP, I WAS TOLD THE TRANSMISSION COMPLETELY FAILED AND HAD TO BE REPLACED AT MY COST. I AM FILING THIS COMPLAINT BECAUSE AFTER RESEARCHING THIS ISSUE, IT APPEARS TO BE A PROBLEM WITH THE 2016 HR-V. I'M ONLY GLAD IT FAILED IN A PARKING LOT NEAR HOME INSTEAD OF ON THE HIGHWAY WHERE IT MAY HAVE CAUSED AN ACCIDENT OR FAR FROM HOME WHERE I WOULD HAVE BEEN STRANDED.

IN MONTH LEADING UP TO TRANSMISSION FAILURE NOTICED CAR MY HONDA HRV 2016 SOUNDED DIFFERENT ON ACCELERATION. WAS TAKEN TO HONDA DEALER WHERE IT WAS PURCHASED AND WAS TOLD IT WAS ONE OF THE BELT PULLEYS. DEALERSHIP REPLACED IT AND I HAD TO PAY FOR IT. COST APPROXIMATELY $500. THE ABNORMAL SOUND CONTINUED. WAS RETURNED TO DEALERSHIP AND WAS TOLD THAT I POSSIBLY HAD MICE OR RATS CAUSING THE PROBLEM AND ASKED ME IF I LIVED IN THE COUNTRY OR IN TOWN. OR IF I PARKED CAR IN GARAGE OR OUTSIDE. ABOUT MONTH LATER WAS ON INTERSTATE AND HAD ALL WARNING AND CHECK ENGINE LIGHTS COME ON AT ONCE AND CAR WAS UNABLE TO TRANSMIT POWER FROM ENGINE TO DRIVE TRAIN. HAD TO PULL OVER FROM INTERSTATE TRAFFIC AND CALL TOW TRUCK. IT WAS TOWED TO DEALER AND THEY STATED THERE WAS METAL FRAGMENTS IN THE TRANSMISSION, AND IT WOULD HAVE TO BE REPAIRED AT MY EXPENSE. PROBLEM STARTED AND ABOUT 90000 MILES AND TRANSMISSION FAILED AT 120000. TOTAL REPAIRS INCLUDING WRONGLY REPLACED BELT PULLY WERE OVER $6500.

I WAS LEAVING WORK AND DRIVING DOWN A BUSY, HIGH SPEED ROAD WHEN THE CAR EXPERIENCED A TOTAL TRANSMISSION FAILURE. THERE WERE NO WARNING LIGHTS OR CHANGE IN PERFORMANCE PRIOR TO THE INCIDENT. CAR HAS BEEN DEALER MAINTAINED AND UP UNTIL THAT MOMENT HAD PERFORMED WELL. POLICE HAD TO STOP TRAFFIC AND ASSIST ME OUT OF BUSY INTERSECTION.