2016 Honda HR-V

TODAY AT 1:30PM THE CAR COMPLETELY STOPPED. WHEN THE CAR WAS TURNED ON THE LIGHTS AND ELECTRONIC PANEL WAS SHOWING IN YELLOW AND FLASHED RAPIDLY. THE CAR COMPLETELY STOPPED, BUT THE LIGHTS AND ELECTRONICS KEPT FLASHING. THE SYSTEMS ON THE ELECTRONIC PANEL KEPT FLASHING AND THE CAR WILL NOT START. ONE WEEK AGO, I NOTICED WHEN I STARTED THE CAR, THE CAR SHOOK AND THE ENGINE STRUGGLED TO START, THE LIGHTS ON THE ELECTRONIC PANEL FLASHED BUT THEY STOPPED AND I WAS ABLE TO DRIVE IT. THIS IS THE THIRD TIME THAT I NOTICED THE FLASHING LIGHTS, IN ADDITION, I NOTICED FOR A FEW MONTHS THAT DURING DRIVING, THE STEERING WHEEL HAS BECOME MORE DIFFICULT TO TURN WHEN I WAS MAKING TURNS. IT WAS AS IF THE CAR HAD NO WOWED STEERING CAPABILITIES AND IT CONTINUED UP TO THIS POINT. ALSO, I NOTICED THAT THE CAR DROVE AS IF IT WAS LOSING ITS BRAKES. I'M SORELY DISAPPOINTED WITH THIS VEHICLE BECAUSE IT IS FAIRLY NEW WITH LESS THAN 8200 MILES ON IT. I BOUGHT IT FOR MY RETIREMENT AND NOW I THINK THAT IT WILL BECOME THE EARLY DEATH OF ME. I NOTICED THAT THERE WERE RECALLS ON THIS VEHICLE FOR THESE VERY ISSUES AND I NEED MY CAR FIXED ASAP.

A HEATED SEAT MALFUNCTION BURNED A HOLE IN MY PANTS AND MELTED MY DRIVER'S LICENSE. IT LIKELY WOULD HAVE BURNED MY SKIN IF MY WALLET HAD NOT BEEN THERE. WHILE DRIVING HOME FROM A HIKE, IN THE DRIVER'S SEAT, I USED THE HEATED SEAT ON THE HIGH SETTING. IT WAS A SUNNY DAY AND I AND MY CLOTHES WERE DRY. AS WE GOT CLOSE TO HOME, AFTER MAYBE 15-20 MINUTES OF USAGE, IT SUDDENLY FELT UNCOMFORTABLY HOT. I TURNED OFF THE HEATED SEAT. I DIDN'T NOTICE THE DAMAGE UNTIL LATER THAT NIGHT, WHEN I BIKED TO A NEARBY GROCERY STORE AND PULLED OUT MY WALLET TO PAY FOR GROCERIES. I NOTICED THAT MY DRIVER'S LICENSE (THE TOP OF WHICH PROTRUDES OUT FROM MY WALLET) HAD SUFFERED SIGNIFICANT HEAT DAMAGE, WITH A PEA-SIZED BROWN SPOT AND DISTORTIONS OF THE MATERIAL AROUND IT. THE DRIVER'S LICENSE WAS LIGHTLY STUCK TO THE CARD BEHIND IT (MY HEALTH INSURANCE ID CARD), WHICH ALSO SUFFERED SLIGHT DISTORTIONS IN THE MATERIAL BUT NO BROWN SPOT. I THEN NOTICED THE MATCHING DIME-SIZED HOLE BURNED IN MY PANTS' RIGHT REAR POCKET, WHERE I KEEP THE WALLET. THE EDGES OF THIS HOLE WERE SINGED. I SUSPECTED THE HEATED SEAT SINCE IT WAS THE ONLY HEAT SOURCE I HAD BEEN AROUND. UPON RETURNING HOME I INSPECTED IT AND FOUND A MATCHING DIME-SIZED HOLE BURNED THROUGH THE CUSHIONING OF THE SEAT WHERE MY RIGHT REAR POCKET WOULD BE, WITH AN EXPOSED HEATING ELEMENT NOW VISIBLE THROUGH THE HOLE.

THE PASSENGER AIRBAG LIGHT COMES AND OFF WHEN NO ONE IS SITTING ON THE SEAT OR WITHOUT ANYTHING BEING IN THE SEAT. COMES ON FOR A FEW SECONDS THEN SHUTS OFF LIKE SOMEONE IS SITTING IN THE SEAT. IT DOES GO OFF WHEN SOMEONE IS SITTING ON THE SEAT OR IF I PUT SOMETHING LARGE ON THE SEAT. THIS HAPPENS WHEN I'M DRIVING OR JUST SITTING.

THE WAY WE START OUR ENGINE IS USING A FOB KEY DEVICE. THE PROBLEM WE HAVE IS THAT SOMETIMES WE HAVE TO PRESS THE START/IGNITION BUTTON A FEW TIMES BEFORE THE VEHICLE TURNS OFF AND ON. MOST OF THE TIME WE HAVE TO KEEP PRESSING THE START/IGNITION BUTTON NUMEROUS TIMES (MORE THAN 10 TIMES) TO TURN IT OFF /ON. WE TOOK IT TO A HONDA DEALER AND WE WERE TOLD THEY COULD NOT FIX IT. THE SAID THE PART NEEDED TO FIX THE PROBLEM WAS NOT CURRENTLY BEING MANUFACTURED. I ASKED IF I COULD PAY FOR IT NOW SO THAT THEY COULD NOTIFY ME WHEN THE PART WAS AVAILABLE, THEY SAID THEY CAN'T DO THAT BECAUSE THEY DON'T KNOW HOW MUCH THE PART WOULD BE OR WHEN IT WILL BE AVAILABLE/MANUFACTURED. I ASKED HOW I COULD FIND OUT WHEN THE PART IS AVAILABLE? THEY SUGGESTED I CALL BACK ONCE A WEEK TO SEE IF THE PART IS AVAILABLE. WE ARE STILL MAKING PAYMENTS ON THIS CAR. WE HAVE NOT DRIVEN IT SINCE WE WERE TOLD IT COULD NOT BE FIXED BECAUSE WE ARE SCARED THE CAR MAY NOT TURN OFF/ON DURING AN EMERGENCY AND WE MAY BE SEVERELY INJURED OR KILLED IF WE EVER HAVE TO TURN IT OFF/ON DURING AN EMERGENCY. I ALSO CALLED MANY KEY SHOPS, CAR ALARM COMPANIES TO SEE IF THEY COULD FIX IT OR REPLACE IT WITH SOMETHING ELSE. EVERYONE TOLD ME THEY COULD NOT FIX IT. I HAVE READ ONLINE THAT IS A MAJOR PROBLEM WITH HONDA VEHICLES. I ASKED THE DEALER WHAT I SHOULD DO IF I AM SOMEWHERE AND I CAN'T TURN ON/OFF THE CAR? THEY SUGGESTED FOR ME TO CALL A TOW TRUCK AND TOW IT TO MY HOUSE. I ASKED THEM WHAT THEY SUGGEST I DO NEXT. THEY SHRUG THEIR SHOULDERS AND SAID 'I DON'T KNOW'. THIS PROBLEM STARTED ABOUT A YEAR AGO BUT IS NOW WORST. SEE ATTACHED PAPERWORK FROM DEALER.

A DAY AGO, MY SON WAS STRANDED AT OUR LOCAL WALMART ABOUT 6 MILES AWAY AT MIDNIGHT. HE GOT IN THE HRV AND IT WOULD NOT START. I CHANGED THE BATTERY AND STILL NO START. I HAD IT TOWED TO THE HONDA DEALERSHIP AND THEY SAID IT WAS THE BATTERY TERMINAL WHICH LOOKS LIKE IT HAS FUSES CONNECTED TO IT. THE COST TO REPLACE THE PART IS OVER $300. I JUST BOUGHT THE CAR 60 DAYS AGO. MY SON COULD HAVE BEEN STRANDED 100 MILES AWAY FROM HOME BECAUSE OF A DEFECT IN THE ELECTRICAL BATTERY TERMINAL CABLES. I WAS TOLD THIS HAPPENS FREQUENTLY WITH THE HONDA VEHICLES WITH THIS TYPE OF SYSTEM. YET THERE ARE NO RECALLS OR FIXES. HONDA JUST WANTS THEIR CUSTOMERS TO KEEP BUYING NEW CABLES???

SMART START WARNING INDICATOR LIGHT CAME ON, CAR HESITATED, BUT DID EVENTUALLY START. THREE TIMES IN THE NEXT FOUR DAYS, OVER A WEEKEND (OF COURSE), THE VEHICLE HESITATED BEFORE STARTING AGAIN AND AGAIN, TWICE AT NIGHT IN A DARK PARKING LOT! TOOK THE VEHICLE TO DEALERSHIP WHERE IT WAS PURCHASED AND HAS HAD ALL MAINTENANCE WORK PERFORMED. THEY REPLICATED THE PROBLEM, "INSPECTED AND FOUND CODE B12C5 STORED IN THE PCM. DIAGNOSED AND FOUND A *DEFECTIVE* ENGINE START/STOP SWITCH." IN EVERY INSTANCE, THE VEHICLE WAS STATIONARY, IN PARK, ON A LEVEL, DRY SURFACE. SINCE THE VEHICLE IS OUT OF WARRANTY BY ONE YEAR AND 10,000 MILES, I HAD TO PAY TO REPLACE A DEFECTIVE PART!

WHEN PRESSING THE PUSH START/STOP IGNITION SWITCH IN MY CAR , THE CAR WILL NOT START NOR STOP THE ENGINE. REPEATED PRESSING ON THE SWITCH AND THE BRAKE IS REQUIRED FOR THE VEHICLE TO START AND STOP.THE FAULTY IGNITION SWITCH SIGN HAS BEEN COMING ON AND OFF ON MY DASHBOARD FOR THE PAST 5-6 MONTHS. I HAVE CHANGED THE CAR BATTERY AND THE BATTERY IN MY KEY FOB IN THE LAST MONTH HOPING THAT THIS WOULD SOLVE THE PROBLEM. IT WAS DIAGNOSED BY THE HONDA DEALER ON 09/12/20 THAT THE PROBLEM LIES WITH THE PUSH BUTTON IGNITION SWITCH. DUE TO THE TREMENDOUS DEMAND FOR THIS SWITCH THIS PART IS ON BACK ORDER, WHICH POINTS TO THE FACT THIS IS A MANUFACTURING DEFECT.

TL* THE CONTACT OWNS A 2016 HONDA HR-V. THE CONTACT STATED THAT WHILE USING THE PUSH TO START/STOP BUTTON, SEVERAL ATTEMPTS WERE NEEDED TO START AND SOMETIMES TURN THE VEHICLE OFF. THE CONTACT STATED THAT THE SMART ENTRY SYSTEM WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT INFORMED THAT THE START/STOP SWITCH ASSEMBLY NEEDED TO BE REPLACED. THE CONTACT STATED THAT A LOCAL DEALER WAS CONTACTED AND WAS AWAITING A CALL BACK. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 51,961. *BF CONSUMER SAYS THAT LOCAL DEALER DID NOT CONTACT THEM. VEHICLE WAS TAKEN TO DAVE'S IMPORT SERVICE, INC (MEDFORD, OR) ON 06/19/20 AND REPAIRED. *DL

IT FIRST STARTED OUT BY WHAT I THOUGHT WAS JUST A ISSUE WITH ME HAVING THREE NEW TIRES BC IT WOULD DRIVE AS IF IT WAS SCRUBBING. ONE DAY I WAS ON MY WAY BACK FROM A HAIR APPOINTMENT AND CAME TO A COMPLETE STOP AND THE CAR WENT FROM BEING IN DRIVE TO NEUTRAL AND FLASHING WITH THE BRAKE LIGHT SO FROM THAT MOMENT ON I PULLED THE CAR OVER AND PUT IT IN PARK AND TURNED IT OFF AND HIT THE ELECTRICAL PARK BRAKE TO MAKE SURE THAT WAS NOT THE ISSUE. CRUNK BACK UP AND WAS ON MY WAY. SO TODAY 11/30 WHICH IS A WEEK LATER I WAS AT THE RED LIGHT STOPPED AND ONCE THE LIGHT TURNED GREEN I RELEASED MY FOOT OFF THE BREAK AND GENTLY PRESSED THE GAS AND THE CAR ACTED AS IF IT DIDN'T WANT TO GO. SO AFTER STILL LIGHTLY HITTING THE GAS PRAYING IT WOULD MOVE ENOUGH TO GET OUT OF THE ROAD FOR ME TO PARK IT IN FRONT OF A STORE; I MADE IT DIRECTLY OFF THE HIGHWAY INTO THE STORE PARKING LOT. ONCE I GOT IT THERE I PUT THE CAR IN PARK TURNED IT OFF AND BACK ON. I THEN RIED TO PUT IT IN DRIVE AND REVERSE AND IT WOULDN'T MOVE. ASSUMING IT COULD HAVE BEEN A TRANSMISSION PROBLEM BUT NONE OF THE LIGHTS ON THE DAHS CAME ON. ANOTHER ISSUE THAT HAS BEEN OCCURING A YEAR AFTER I PURCHASED THE CAR NEW, THE MONITOR SHUTS OFF AND ON IN THE CAR AND GOES BACK TO THE ORIGINAL HONDA LINK SCREEN EVERY TIME IT RESTARTS.