2013 Honda Crosstour

THE FIRST TIME MY STEERING WHEEL LOCKED WAS AT A SHOPPING PARKING LOT. LUCKILY MY HUSBAND WAS WITH ME TO JERK IT AROUND AND GET IT TO WORK AGAIN. THE SECOND TIME IT HAPPENED WAS 2 DAYS LATER. THIS TIME I WAS WITH MY 3 YEAR OLD TODDLER RUNNING ERRANDS. I WAS LUCKY ENOUGH TO HAVE IT PARKED IN MY DRIVEWAY WHEN IT HAPPENED. I CAME OUT TO GO PICK UP MY HUSBAND FROM WORK AND IT WOULDN'T MOVE. I CALLED HONDA THE NEXT DAY THEY COULDN'T UNDERSTAND WHY IT WASN'T MOVING EITHER. I TOWED IT TO THEIR SERVICE CENTER AND RECEIVE A CALL THAT IT WILL COST ME 1200 DOLLARS TO REPLACE THE EPS UNIT. WHY IT HAPPENED? THEY DON'T KNOW... A 3 YEAR OLD CAR THAT I AM STILL MAKING PAYMENTS ON JUST DECIDED TO FRY ITS EPS UNIT!!! HOW FRUSTRATING! I AM GRATEFUL THAT I WASN'T ON THE HIGHWAY OR ON THE ROAD AND IT FOR IT TO STOP. WHERE IN OTHER CASES I'VE READ ONLINE THAT IT HAD HAPPENED TO PARENTS!

STARTING EARLIER THIS YEAR MY WIFE PUSHED THE START BUTTON AND IT MADE NOISE BUT DIDN'T START. I TOLD HER TO TRY AGAIN AND IT STARTED. THE STARTER IS TURNING BUT IS NOT MAKING FULL CONTACT WITH THE FLYWHEEL. THE PROBLEM IS GETTING WORSE. SOMETIMES WE GO A COUPLE OF DAYS WITH NO PBOLEMS AND SOMETIMES IT OCCURS 4-5 TIMES IN ONE DAY. 3 FOR 3 WITH THE SAME VEHICLE AND SAME PROBLEM IN THE TOWN I LIVE. IF YOU SEARCH THE INTERNET YOU WILL FIND A LOT MORE PEOPLE WITH THE SAME PROBLEM. HONDA KNOWS ABOUT IT BUT REFUSES TO DO ANYTHING ABOUT IT EXCEPT CHANGE THE STARTER AND CHARGE BIG PRICES FOR IT. IT SOUNDS LIKE A BAD STARTER DESIGN. PEOPLE THAT HAVE HAD THEIR STARTERS REPLACED ARE STILL HAVING THE SAME PROBLEM. SUMMER IS COMING AND WITH IT BRINGS HIGH HEAT. STRANDED MOTORIST IN HIGH HEAT PRESENT BIG PROBLEMS FOR SOME. THIS PROBLEM NEEDS TO BE SOLVED SOON.

WHEN ACCELERATING FROM 0 MPH TO 45 MPA THE CAR SHUDDERS. DURING A COUPLE OF THESE EVENTS THE SHUDDERING WAS VIOLENT, AND WHEN I SLOWED TO INVESTIGATE I COULD HEAR SQUEAKING COMING FROM THE ENGINE COMPARTMENT. WHEN I PARKED THE VEHICLE THERE WAS FAINT SMOKE COMING FROM THE ENGINE COMPARTMENT AND A BURNING SMELL LIKE A BURNT CLUTCH. AFTER THE VEHICLE SITS FOR A FEW HOURS THE PROBLEM RESOLVES AND DOESN'T DUPLICATE FOR THAT PARTICULAR OCCURRENCE. TOOK VEHICLE TO DEALER ONE TIME AND THEY WERE UNABLE TO FIND ROOT CASE OR DUPLICATE PROBLEM. ALSO WHEN DRIVING CONSTANT SPEED IN THE RANGE OF 10 MPH TO 45 MPH THE VEHICLE ALSO SHUDDERS, AND SEEMS TO CHANGE GEARS SO EXCESSIVELY THAT THE CAR DECELERATES AND ACCELERATES +/- 5 MPH UNCONTROLLABLY. THE CAR HAD 43K MILES ON IT WHEN THIS STARTED. IT CURRENTLY HAS 49K MILES.

I WAS DRIVING AND STOPPED AT THE RED LIGHT WHEN THE GREEN LIGHT CAME ON I WAS UNABLE TO MAKE A LEFT TURN AS THE STEERING WHEEL LOCKED ON ME AND I HAD TO BE PUSHED TO THE SIDE BY A FEW CONSTRUCTION GUYS. I I COULD DRIVE IT BUT MAKE NO TURNS. HAD THE CAR TOWED TO PLANET HONDA IN UNION NJ, WHO STATED IT WOULD COST ME $4,000 DOLLARS TO FIX THE CAR IS NOT 36 MONTHS OLD AND THEY ARE SAYING IT IS NOT UNDER WARRANTY. CAN YOU ASSIST?

TL* THE CONTACT OWNS A 2013 HONDA CROSSTOUR. AFTER STARTING THE VEHICLE, A GRINDING NOISE WAS HEARD FROM THE FRONT OF THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE HAD TO BE RESTARTED EVERY TIME FOR THE NOISE TO STOP. THE FAILURE RECURRED NUMEROUS TIMES. IN ADDITION, THE VEHICLE FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

I WAS DRIVING ON A STREET GOING 35 MPH AND ALL OF A SUDDEN MY WHEEL LOCKED UP AND I WAS UNABLE TO TURN THE WHEEL AT ALL. I LOOKED AT THE DASH AND THE LIGHT WITH THE STEERING WHEEL AND THE EXCLAMATION MARK WAS ON. I PROCEEDED TO DRIVE AT A SLOWER SPEED BECAUSE I WAS RIGHT UP THE ROAD FROM MY HOUSE. LUCKILY I HAD NO TURNS TO MAKE. THIS IS VERY UNSAFE AND LUCKILY I WAS NOT ON THE HIGHWAY OR TRAVELING AT A HIGHER SPEED BECAUSE THIS WOULD HAVE CAUSED A MAJOR ACCIDENT. I WENT HOME AND PARKED MY VEHICLE, THE NEXT MORNING I STARTED THE CAR TO GET THE MILEAGE AND NOTICED THAT THE CAUTION LIGHT WAS OFF I PROCEEDED TO TURN THE WHEEL AND IT WAS NORMAL. I DROVE MY CAR TO THE AUTO SHOP. MY CAR HAS BEEN CHECKED AND IT HAS POWER STEERING FLUID AND THE MECHANIC STATED ALL IS WELL WITH IT. MY CONCERN NOW IS WHY DID THAT HAPPEN AND WILL IT HAPPEN AGAIN.

SOON AFTER PURCHASING THIS VEHICLE, THE CARPETING STARTED COMING OUT FROM THE TRIM IN THE BACKSEAT FLOORBOARD. WE ARE RETIRED COUPLE SO TYPICALLY NO ONE SIT IN THE BACK SEAT CAUSING THIS ISSUE TO OCCUR. WE TOOK THE VEHICLE TO THE DEALERSHIP WHERE WE PURCHASED THE VEHICLE AND THEY TRIED STAPLING THE CARPET BACK UNDER THE TRIM PIECE; HOWEVER, IT SOON CAME OUT. IN THE MEANTIME, MY HUSBAND GOT VERY ILL AND WAS IN AND OUT OF HOSPITALS FOR OVER A YEAR SO THIS ISSUE TOOK A BACK SEAT TO HIS HEALTH ISSUES. NOW HE IS WELL, AND ADDRESSING THIS CONTINUING ISSUE WHICH HE DID WITH AMERICAN HONDA; HOWEVER, THEY PRETTY MUCH TOLD US THAT THERE WASN'T ANYTHING THEY COULD DO ABOUT IT. COME ON...THIS IS SOMETHING THAT IS QUITE OBVIOUSLY A MANUFACTURE MISTAKE. THEY HAVE CUT THAT CARPETING TOO SHORT OR JUST TRIED USING A LEFTOVER PIECE. THIS IS NOT SOMETHING WE HAVE DONE. WE ARE GOOD CUSTOMERS, LOYAL CUSTOMERS AND WE TALK UP OUR HONDA AT EVERY TURN, BUT THIS IS REALLY CAUSING US SOME ANGST BETWEEN HONDA AND US - THE CUSTOMERS. SOMEONE PLEASE HELP US.