2025 Honda CR-V

I’m reporting a high-pitched noise issue with my 2025 Honda CR-V Sport Hybrid. At highway speeds (approximately 68–74 mph), a persistent, high-frequency tone becomes audible from the front driver’s side of the vehicle. It is sharp, constant, and noticeably affected by the vehicle’s battery charge and speed. There are no warning lights, messages, or error indicators. However, the sound is extremely distracting and physically uncomfortable to endure. My wife has a preexisting auditory condition (tinnitus), and this sound makes it extremely difficult to drive or ride in the vehicle without pain or aggravation. It has made the vehicle nearly unusable for her on highways. I’ve brought this to a dealership, where multiple technicians and even a factory engineer inspected the vehicle. They confirmed the presence of the sound using audio measurement tools, and noted that similar sounds are present in other CR-V Hybrids. Despite this, I was told by the manufacturer that the sound is “normal” and that no fix is currently available. This issue has been present since I first took possession of the vehicle. The dealership and manufacturer have confirmed that it exists, but no resolution has been provided. While I may be one of the first people to raise the issue, I believe this may become a much broader concern. A continuous, high-pitched noise at highway speeds could be dangerous—it might distract drivers, cause fatigue, or even lead to long-term hearing discomfort or damage. I am hoping that NHTSA will investigate this issue or track whether other drivers begin reporting similar experiences. I would welcome any guidance on what steps I can take next, or whether further inspection of the vehicle is possible.

The contact owns a 2025 Honda CR-V. The contact stated while driving 30 MPH, the contact slammed on the brakes to make an emergency stop. The vehicle stopped, but the engine revved to 500-800 RPMS. The contact stated that upon releasing the brake pedal, the vehicle lurched forward, and the RPMs were significantly higher than normal. The contact depressed the brake pedal, and the contact released the brake pedal again; however, the failure recurred. The contact stated that upon turning off and restarting the vehicle, the failure persisted. The contact pulled into a parking lot and turned off the vehicle for an hour. The contact stated that upon restarting the vehicle, the vehicle operated as needed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 3,000.

The speedometer can report zero (0) when the car is moving slowly. This is probably the rounding policy in software. The actual speed was maybe 0.4 mph, but was reported as zero mph. If the actual speed was 10.4 mph but reported as 10, fine, not a big deal, but zero has a much different meaning than any other value. It means none, that the car isn't moving, but the car was.