2025 Honda CR-V

I was driving to the mailbox today and the car revved forward and the steering became hard to control and steer. This is the second incident. When I originally reported to the Supervisong Service agent at my Honda of Katy, Mr. John Kasimoff, he dismissed it since the "check engine light" did not turn off. He and the staff at Honda of Katy discouraged me from bringing in the car. I am afraid to drive the car in Texas. A car is necessary for my livelihood and to get around. Food shopping and to buy simple basic necessities require an automobile and can no longer afford taking Ubers and depend on the kindness of friends to assist me with deliveries and other transportation. The recall came merely days after purchasing my new car and it's suspect to me that no one at the dealership was unaware of ongoing issues when they keep contacting me about purchasing. Honda has yet to send information on when a possible solution for parts and service to my vehicle. They referred me to the Honda of Katy dealership but the dealership is referring me back to Honda Automotive. I need assistance because I want repairs and a full diagnostic made to my Honda CR-V hybrid Sport without any more delays.

The high voltage battery is easily accessible to the consumer with NO protection around it….as it sits slightly elevated in the cavity where the spare wheel/tire are supposed to be….(which have been eliminated). This cavity could easily by accident or intention be filled with liquid thereby setting up a potential situation for severe Injury or Death.

Honda 2025 CR-V AWD. Fuel Mileage decreased from 31 MPG to 22 MPG on [xxx] on [XXX] Highway Trip leaving Vernon Hills, Illinois with Cruise Control and Economy Mode Set. There was no Engine Performance Problem and no errors were indicated. The car dashboard displayed the average mileage as 22-23 MPG while leaving our hotel and stayed that way most of the day. So the decreased fuel mileage most likely was a fuel leak. Then late in the day, the fuel mileage increased back to 26 MPG. Poor fuel mileage with a small fuel tank is dangerous on [xxx] in Kansas and Eastern Colorado. This is due to the wide distances between fuel stops. There really is nothing out there due to lack of water. If fuel was leaking, that is also a fire hazard. Took to car to dealer for diagnosis. No fault was found. I asked them about the fuel pump recall and they said that they would notify me when the replacement part was available for my car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle displayed a “Critial Power Failure” on the highway twice while under 1000 miles odometer. Vehicle acceleration stopped and car coasted. Needed to pull over and shut off. After turning on displayed “Emissions System Failure” warning for about 48 hours then cleared. Vehicle stalled twice while driving on the highway with no power. Very dangerous as one time I had nowhere to pull over while my car slowed to a stop. Children were very scared in the backseat.