2025 Honda CR-V

On April 7, 2025, we bought a new 2025 Honda CRV EX. After driving it for a few weeks, we noticed that the Collision Mitigation Braking System (CMBS) is not functioning. And another safety feature, the Forward Collision Warning (FCW) system is visual only (not audible) and appears only when our vehicle is 5-6 feet from a vehicle in front. Obviously, this distance is insufficient to properly react in order to avoid an accident. According to the car manual, “the CMBS system can assist when it determines there is a possibility of your vehicle colliding with another vehicle in front…an oncoming vehicle in front, a pedestrian, or someone riding a bicycle. CMBS is designed to alert you when the potential for a collision is determined, as well as assist in reducing speed, avoiding collisions, and reducing collision severity.” With regard to the non-functioning CMBS, we brought the car back to the dealer several times to check on the lack of this system, but their service department could not detect the CMBS system either. They tested other new Honda CRV EX models and even in those cars they could not detect the CMBS system. On June 16, 2025 (received June 18), we sent a letter to Honda headquarters (see attached) asking their assistance in addressing this deficiency. We followed up with 2 phone calls on July 25 and August 13. Unfortunately, to no avail. No response received. From a safety point of view, we are concerned by the lack of the CMBS feature as well as the short distance warning of the FCW system.

Driving at 60mph. No car in front, behind or to the side. Out of the blue slammed on brake fully. My foot was on the gas the whole time. Slowed rapidly to 20mph before I could continue on. If someone had been behind me they would have hit me. I'm now frightened of my own car. Took it to the dealer service department and they said that it's very sensitive and that even an empty plastic grocery bag blowing around could set it off.

This braking issue happened on 4 occasions. While in stop and go traffic I would be braking, nursing the brakes the car would take over and slam me to a complete stop. It would not go again until I hit the gas. On two of those occasions the car behind me had to move into the nxt lane or over to the shoulder. The last time the seatbelt caught me so hard I had shoulder and neck pain for about 3 weeks (I work in rehab so my co workers worked on my neck and shoulders)I did take it to Honda after the first two incidences and they said there was nothing wrong, that’s just how the sensors are. I asked if the sensors could be turned off and they replied No. After the last incident where my shoulder and neck got hurt and the poor guy behind me almost hit the wall on the shoulder, I went the next day and traded it in. I lost my 5K that I put down and the car depreciated by several thousand in 4mos but it was not worth driving it and ending up in a major accident with major injuries to myself or another driver.

Twice in the last week while driving with the Adaptive Cruise Control on the car has gone into the "collision mitigation" mode where the brakes engage with no warning but there was nothing in front of the car to cause this to happen. Both times were going up a small hill and on the other side of the hill was a police cruiser so we presume there was something (RADAR?) that the police were using that caused the car to sense we were about to collide. These situations are a shock to the driver and passengers, and would be worse if the car following us were to rear end us! The radar conflicts should be nothing new to the NHSTA. See the document at [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving along in a normal manner the anti collision braking system applies the brakes causing a violent de acceleration of the vehicle, throwing the occupants in the car forward in a very disconcerting manner along with throwing articles in the car forward violently towards the occupants and windshield. There was no discernible reason why the vehicle should have done this as there was nothing in front of the car that was subject to an uncontrollable collision. This has happened to me and my wife a total of three time and we haven’t owned the vehicle for even a year yet. The first time this happened the problem was brought to the attention of the selling dealer who in their dealership shop said their technicians had gone over the car electronics and sensors and found nothing wrong. They moved our “easy pass” transponder and said it may have caused the mishap. I don’t think so as it was not within the “eyesight “ of the forward looking camera.

I am writing to formally report the theft of a sensor that occurred on 05/20/2025, which I believe was a direct result of its insecure placement. Unfortunately, its position left it vulnerable to unauthorized access and theft. I would like to raise the concern that the placement and securing method of the sensor did not adequately consider the risk of theft, especially in an area with public or easy access. I request that the matter be investigated thoroughly and that steps be taken to prevent such incidents in the future, such as: •Reviewing placement protocols for all outdoor or publicly accessible sensors, •Enhancing physical security measures (e.g., tamper-proof casings, CCTV coverage), •And, replacing the stolen equipment promptly. The car has several safety problems due to the censor missing critical safety features.

With 700 miles on our 2025 CR-V Ex-L owned for only a month, we had just exited from a 100-mile highway trip onto city streets near our home when the driver display suddenly started flashing warnings of failures for ALL driver safety systems, one after another, causing us to immediately stop in the middle lane filled with traffic and not knowing what to do or how to proceed. We pulled over at the next stoplight & quickly put the car in park, which stopped the endless warnings. When the stoplight turned green, we proceeded on the half mile trip home without further warnings. We have not moved the vehicle since the incident so have no idea if &/or when this might happen again. I have since found multiple online reports of the same type of event happening to other CRV owners, with dealer repair shops "guessing" what is causing the problem & "fixing" everything from fuel injectors & sensors to engine harnesses and battery replacements to vehicle computer updates and cylinder misfires, often with the problem recurring anyway. See: 1. [XXX] 2. [XXX] A number of CR-V owners reporting this issue say their vehicle immediately slowed to "limp mode" down to 35mph on the freeway, which was very scary and dangerous! Since we were driving at city speed we cannot know if our car also experienced Limp Mode. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)