NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
388 reportsMileage unknown · May 22, 2024
Electrical SystemLane Departure
The electrical components that failed or malfunctioned include the lane keep assist, road departure mitigation, collision mitigation system, and adaptive cruise control. These systems are critical for safe driving, and their malfunctions put safety at risk by causing unintended lane departures, inability to avoid collisions, and…
Read full complaint
The electrical components that failed or malfunctioned include the lane keep assist, road departure mitigation, collision mitigation system, and adaptive cruise control. These systems are critical for safe driving, and their malfunctions put safety at risk by causing unintended lane departures, inability to avoid collisions, and failure to maintain a safe distance from other vehicles. The issue was confirmed by a dealer during the first service visit, but subsequent visits did not reproduce the problem, despite new pictures showing recent issues with visible mileage. The vehicle or component has not been inspected by the manufacturer, police, insurance representatives, or others. Error messages appeared on numerous occasions while turning on the car or operating it.
NHTSA ODI #11590252
Mileage unknown · May 9, 2024
Steering
Steering feels sticky when driving on the highway. If the lane assist is on, it makes it worse so I don't use it.
NHTSA ODI #11587844
Mileage unknown · May 6, 2024
Forward Collision Avoidance
I was driving down the road, no other vehicles present, no animals in road, road was clear, weather was clear. Going 30 mph and all of a sudden the car automatically slammed on the brakes for no reason what so ever. I am lucky no one was behind me. This is the 3rd time the vehicle did this.
NHTSA ODI #11587188
Mileage unknown · May 5, 2024
Steering
Steering feels stiff. A times feels sticky.
NHTSA ODI #11587003
Mileage unknown · Apr 26, 2024
Unknown Or Other
Sunroof exploded while I was driving down a busy interstate. Cover was half open so glass fell into front seat of car. Honda denied having it replaced for no charge. I had the glass replaced at the Honda dealership with my money.
NHTSA ODI #11585484
2,024 miles · Apr 22, 2024
Electrical SystemService BrakesCrashInjury
The contact owns a 2024 Honda CR-V. The contact stated that while driving uphill at 10 MPH, the "Brake Issue, contact dealer" "Brakes Needs Servicing," warning message illuminated. The vehicle independently accelerated and crashed into a tree. The air bags did not deploy. The contact injured their head on the steering wheel. Th…
Read full complaint
The contact owns a 2024 Honda CR-V. The contact stated that while driving uphill at 10 MPH, the "Brake Issue, contact dealer" "Brakes Needs Servicing," warning message illuminated. The vehicle independently accelerated and crashed into a tree. The air bags did not deploy. The contact injured their head on the steering wheel. The contact also received bruises to their neck and knees that required medical attention. A police report was filed. The vehicle was able to be driven the short distance home. The contact then stated that they later had the vehicle towed to the dealer where it was diagnosed that the battery had failed, however, they did not provide a diagnosis for the brake failure. The vehicle had not been repaired. The manufacturer was made aware of the failure. The failure mileage was 2,024.
NHTSA ODI #11584420
Mileage unknown · Apr 21, 2024
Forward Collision AvoidanceSteering
Honda has all these controls on their steering wheel that can accidentally be turned on, even while driving, and have any of those adaptive functions suddenly start working. For example, twice already I was driving and somehow the "Lane Keeping Assistance" turned on. My steering wheel was shaking and I couldnt control it, get …
Read full complaint
Honda has all these controls on their steering wheel that can accidentally be turned on, even while driving, and have any of those adaptive functions suddenly start working. For example, twice already I was driving and somehow the "Lane Keeping Assistance" turned on. My steering wheel was shaking and I couldnt control it, get it to stop. It frightened me & the first time I pulled over on the side of the road thinking my cars tie-rods have broken. It did it again last night and I was really frightened. My husband reached over & turned it off. He said I must have turned it on while holding the steering wheel. I had another function "Lane Depature warning" turn on when I was trying to switch lanes. I was fighting with the steering wheel. The paddles on the wheel are also a hazard. I reached for the turn signal & hit a paddle. I dont know what the hell these do & I was freaking out thinking what did I just turn on now that we make me lose control of the car. These functions should not be something that can be turned on once the car is started. I have never had any issues with cruise control on any car I own. I really do not like this car. I'm scared. I will need to drive my husbands mercedes because I fear the Honda CRV. I cant return the car. How many people have been in accidents or killed because they functions can turn themselves on without the driver knowing they did. This is not a nuisance, this is a accident waiting to happen. Please, something needs to be done. I spent $40K on a disaster. Thank you
NHTSA ODI #11584305
Mileage unknown · Apr 20, 2024
Structure
The hood of this vehicle is supported by reinforcements from the underside. They are attached with some caulk type adhesive. The adhesive has failed causing the hood to flutter when you go over bumps or when you are on the highway. I am not sure but if the conditions are right, can the hood become detached from the supports and …
Read full complaint
The hood of this vehicle is supported by reinforcements from the underside. They are attached with some caulk type adhesive. The adhesive has failed causing the hood to flutter when you go over bumps or when you are on the highway. I am not sure but if the conditions are right, can the hood become detached from the supports and peel back or rip away from the vehicle? The dealer inspected the vehicle and replaced the hood. The new hood has the same failing adhesive issue. This car is 7 months old with 3500 miles on it.
NHTSA ODI #11584251
Mileage unknown · Apr 20, 2024
Vehicle Speed Control
Honda CRV Hybrid, 6 months old, purchased new from the dealer. The car was parked on level ground. I started the car, shortly after I shifted it into reverse. Reverse camera turned on and the audible reverse sound turned on. I let go of the brake, car drove forward. I applied the brake, shifted into drive, then back into revers…
Read full complaint
Honda CRV Hybrid, 6 months old, purchased new from the dealer. The car was parked on level ground. I started the car, shortly after I shifted it into reverse. Reverse camera turned on and the audible reverse sound turned on. I let go of the brake, car drove forward. I applied the brake, shifted into drive, then back into reverse. When I let go of the brake I had the same issue, the reverse camera turned on and the audible reverse sound turned on but the car moved forward. The steering was stiff as well. I shifted into park, turned off and restarted the car and the faulty issue went away.
NHTSA ODI #11584212
Mileage unknown · Apr 17, 2024
Forward Collision AvoidanceVehicle Speed Control
It only happens when I have the car in cruise control mode. The car dramatically slows down for no apparent reason. It has happened 3-4 times in the 3300 miles I have driven the car. It may be related to changing lanes while on cruise control.
NHTSA ODI #11583655
Official recalls
2Oct 3, 2024
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Consequence & remedy
Consequence: Difficulty steering can increase the risk of a crash.
Remedy: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Jul 2, 2024
Honda (America Honda Motor Co.) is recalling certain 2024 CR-V vehicles. The tire identification number (TIN) is missing the four-digit date code. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 139, "New Pneumatic Radial Tires for Light Vehicles."
Consequence & remedy
Consequence: An owner whose TIN information is missing may not recognize that their vehicle is involved in a safety recall and continue to drive on recalled tires, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the tires as necessary, free of charge. Owner notification letters were mailed August 27, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is BIS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA23003 · Momentary Increased Steering Effort
Opened Nov 29, 2023 · Closed Jan 28, 2025
Status: closed (inferred from source dates) · Steering
On November 29, 2023, the Office of Defects Investigation (ODI) opened this Engineering Analysis (EA23003) to assess allegations of momentary increase in steering effort in model years (MY) 2022-2023 Honda Civic, 2023MY Honda CR-V, and 2023MY Acura Integra vehicles (subject vehicles). The complaints received by ODI alleged that the subject vehicles experienced a momentary increase in required steering effort (described as “sticky steering”) occurring mostly at highway speeds after driving for an extended amount of time; these complaints could not be duplicated during dealer service technicians’ quick test drives. The complaints had been received over the previous two years with most occurring with low vehicle mileage. The steering gear of these vehicles is aided by an electrical power assist unit. This power assist unit inputs force on the steering rack via a worm gear and worm wheel assembly. During PE23005, Honda stated this condition of momentary increase in steering effort occurs due to two factors within this power assist unit. First, during manufacturing, the steering worm wheel goes through annealing and component conditioning processes. These processes cause internal stress and strain within the steering worm wheel. This strain is slowly released over the first few months of the vehicle life. Over time, the released strain causes deformation of the teeth on the worm wheel, causing the worm gear to catch on the worm wheel. This catching results in the driver’s momentary increased steering effort. Second, the manufacturing process did not guarantee consistent grease application and, therefore, some subject vehicles received insufficient grease which contributed to the momentary increase in steering effort. During EA23003, ODI further analyzed the potential safety related consequences of the momentary increase in steering effort. NHTSA’s Vehicle Research and Test Center (VRTC) duplicated the allegations of increased steering effort. In addition, VRTC discovered the steering worm wheel and worm gear tended to push grease out of the meshing area, resulting in large amounts of grease resting on top of the worm wheel. Information Request responses collected and reviewed by ODI showed Honda had also discovered this additional root cause during NHTSA’s EA. In addition, Honda discovered the preload of the worm wheel gear spring was set too high, increasing the gear slide load and resulting in higher friction and increased torque fluctuation when steering. The number of consumer complaints made to ODI continued to increase with the expansion of scope from the PE to the EA. Additionally, during EA23003, ODI received ten complaints alleging a crash, in addition to the 13 complaints ODI had received as of the time it opened EA23003. In total, 23 crashes have been reported to ODI due to this alleged defect. On October 3, 2024, Honda filed NHTSA Recall No. 24V-744 to address this defect. The recall will provide consumers with a new steering worm wheel gear spring with a decreased load. Additionally, dealerships will add additional grease and relocate any grease sitting on top of the worm wheel back into the meshing area. The scope of this recall includes all Honda vehicles that were manufactured with this specific improperly produced steering worm wheel and spring. In view of the recall action being taken by Honda, ODI is closing EA23003. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Illustration