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2023 Honda CR-V

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2023 Honda CR-V do not stand out strongly from the model-year median of 400.5.

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When problems were reported

Mileage at the reported incident

Limited mileage data: 38 of 516 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 324 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Forward Collision Avoidance. Review the 37 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Lane Departure. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

21 crash reports1 fire reports15 injury reports

What owners actually said

516 reports
Mileage unknown · Apr 4, 2025
Power TrainVehicle Speed Control

I own a 2023 Honda CR-V Sport Hybrid and have experienced multiple instances of sudden unintended acceleration. The issue occurs intermittently, typically at low speeds (25–30 mph) during stop-and-go traffic, or when the vehicle transitions from EV to gas mode. During these incidents, the vehicle unexpectedly surges forward for …

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I own a 2023 Honda CR-V Sport Hybrid and have experienced multiple instances of sudden unintended acceleration. The issue occurs intermittently, typically at low speeds (25–30 mph) during stop-and-go traffic, or when the vehicle transitions from EV to gas mode. During these incidents, the vehicle unexpectedly surges forward for 1–2 seconds, even while the brake pedal is applied. The suspected issue involves the electronic throttle control system or a malfunction during the hybrid system's EV-to-gas transition. There are no warning lights or error codes, and the issue occurs sporadically. The vehicle is available for inspection upon request. This behavior puts both my safety and that of others at risk, especially in heavy traffic or near pedestrians. The unexpected acceleration while braking can lead to rear-end collisions, property damage, or injury, as the vehicle moves unpredictably. Yes. A Honda service technician experienced the issue firsthand while driving my vehicle. He then tested a 2025 CR-V Hybrid and reported similar behavior, suggesting it might be “normal.” However, I strongly disagree, as the acceleration feels unsafe and abnormal. The vehicle has been inspected by the Honda dealership. A formal diagnosis was performed, but they did not find anything unusual. The service center stated they will not proceed further unless I can replicate the issue, which I cannot due to its intermittent nature. The vehicle has not been inspected by police, insurance, or independent mechanics yet. No. There were no warning lamps, alerts, or error messages before, during, or after the sudden acceleration events.

NHTSA ODI #11652836

Mileage unknown · Apr 1, 2025
Steering

The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufa…

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The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI #11652147

Mileage unknown · Apr 1, 2025
Steering

I can't control the car properly, because I need to turn the car too much, this is due to the pending market recall and the dealer doesn't fix the problem., they just give excuses, and it's been 5 months and fix the problem.

NHTSA ODI #11652144

Mileage unknown · Mar 31, 2025
Electrical SystemUnknown Or Other

My system failed when my vehicle was stolen in less than 5 minutes, was not supposed be not so easy to open and my vehicle system was damaged and my door while being locked I had to located my vehicle by a AirTag i have this vehicle for less than two years.

NHTSA ODI #11651917

Mileage unknown · Mar 28, 2025
Forward Collision Avoidance

The millimeter wave radar has failed. While using adaptive cruise control the vehicle set off many alarms without prior warning. The vehicle suddenly showed that adaptive cruise control, lane keeping, road departure mitigation, frontal collision, low speed parking were no longer functioning and to see a dealer. I was not using …

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The millimeter wave radar has failed. While using adaptive cruise control the vehicle set off many alarms without prior warning. The vehicle suddenly showed that adaptive cruise control, lane keeping, road departure mitigation, frontal collision, low speed parking were no longer functioning and to see a dealer. I was not using frontal collision no road departure mitigation as these features had twice before unexpectedly applied heavy breaking without warning with no obstructions near vehicle. Fortunately no accident occurred but very unnerving to say the least. The dealer has confirmed that the millimeter wave radar has failed and will need replaced. Honda sensing is not very reliable and should be used with caution if used at all

NHTSA ODI #11651280

Mileage unknown · Mar 23, 2025
Electrical SystemFuel/propulsion SystemService BrakesCrash

I applied my brake pedal to slow for traffic just before entering a roundabout. I came nearly to a full stop, but then with my foot still on the brake pedal, the car surged forward as if I had floored the gas pedal. I kept pressing very hard on the brake pedal, but the car kept speeding forward. I was able to steer in between…

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I applied my brake pedal to slow for traffic just before entering a roundabout. I came nearly to a full stop, but then with my foot still on the brake pedal, the car surged forward as if I had floored the gas pedal. I kept pressing very hard on the brake pedal, but the car kept speeding forward. I was able to steer in between 2 oncoming cars without hitting them. My left front tire then hit the curb and the car bounced off a metal traffic sign post. I then went down a steep dirt embankment and crashed into a swale with some large rocks. My car finally came to a stop, rim deep in soft dirt just off the shoulder of the road. I did not notice any warning lights come on. I don't know what system malfunctioned, but it had something to do with fuel delivery and possibly the cruise control and automatic braking functions. I was very lucky I was not injured. This malfunction could have caused a serious and possibly a fatal crash. This malfunction put me and nearby motorists at risk of being hit by an out of control vehicle. I checked the floor mat and it was not displaced. There were no loose objects that could have affected the gas or brake pedals. The police officer accused me of stepping on the gas instead of the brake, but that was definitely not the case, regardless of what he may write in his report. The car is currently at a local collision repair shop. They will be checking with the code reader to see if any codes come up involving the fuel and braking systems. My insurance adjuster has inspected the car through photos taken by the repair shop. The shop is currently taking the car apart to assess further damage underneath. I am expecting a progress report tomorrow or Tuesday, March 25. This malfunction exactly fits the description of "Sudden Unexpected Acceleration". I have found 62 similar cases after a cursory internet search, so this is nothing new.

NHTSA ODI #11650002

Mileage unknown · Mar 10, 2025
Steering

My vehicle, 2023 CRV was purchased through here. Now it has a major Recall and they have been giving me the run around since while we drive an UNSAFE vehicle. As it states, “Due to the improperly manufactured electronic power steering (EPS) gearbox worm wheel and improperly set worm gear spring, friction between the worm wheel a…

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My vehicle, 2023 CRV was purchased through here. Now it has a major Recall and they have been giving me the run around since while we drive an UNSAFE vehicle. As it states, “Due to the improperly manufactured electronic power steering (EPS) gearbox worm wheel and improperly set worm gear spring, friction between the worm wheel and worm gear can rise, resulting in additional steering effort and difficulty, increasing the risk of a crash or serious injury.” I reached out 3 times and was lied too about part not being there. Just talked to Honda, they said part has been available for 2 month now. This is supposed to be done within 60 days, but I haven’t heard back for 5 to 6 months now. Everytime I call, there is no supervisor available and all techs are busy. I have 3 kids that ride in this car and need it fixed asap

NHTSA ODI #11647513

4,900 miles · Mar 5, 2025
Vehicle Speed Control

The contact owns a 2023 Honda CR-V. The contact stated while parking the vehicle, while attempting to stop the vehicle, the vehicle accelerated unintendedly, drove over a curb and a sidewalk, drove over a bushy garden, and headed towards a parked vehicle across the sidewalk. The contact slammed on the brake pedal, and the vehicl…

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The contact owns a 2023 Honda CR-V. The contact stated while parking the vehicle, while attempting to stop the vehicle, the vehicle accelerated unintendedly, drove over a curb and a sidewalk, drove over a bushy garden, and headed towards a parked vehicle across the sidewalk. The contact slammed on the brake pedal, and the vehicle stopped. There was no warning light illuminated. The contact stated that the annual check-up had been performed on the vehicle two days prior to the failure. The contact was able to drive the vehicle to the residence at slow speeds. The vehicle was towed to the dealer to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 4,900.

NHTSA ODI #11646487

Mileage unknown · Mar 4, 2025
SteeringStructureUnknown Or Other

I was in the collision accident on the service road when my new Honda CR-V 2023 started skidding to the left while I was making the smooth turn to the right, the vehicle was pulling to the left side of the road, hitting the metal guardrail on the driver side. Looked like I lost traction and skid from left then to the right , un…

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I was in the collision accident on the service road when my new Honda CR-V 2023 started skidding to the left while I was making the smooth turn to the right, the vehicle was pulling to the left side of the road, hitting the metal guardrail on the driver side. Looked like I lost traction and skid from left then to the right , unable to control and maneuver the steering wheel. The vehicle was in steering recall but I was not aware of that, did not receive any notice of the recall. If this accident had never happened I probably would continue driving the unsafe vehicle and be more in a severe crash. The vehicle' steering column did not work and the vehicle was not drivable after the accident, and was towed to the car repair shop. I immediately notified the State Farm insurance about the collision but nobody told me I had to call the police.

NHTSA ODI #11646380

Mileage unknown · Mar 4, 2025
Steering

The steering wheel in my 2023 Honda CR-V Hybrid Sport Touring is "sticking" when going around wide turns on the highway. This issue is not experienced while driving around city streets. It feels like the steering wheel gently locks into place, but can easily be dislodged by giving it a little more turning pressure. The sticki…

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The steering wheel in my 2023 Honda CR-V Hybrid Sport Touring is "sticking" when going around wide turns on the highway. This issue is not experienced while driving around city streets. It feels like the steering wheel gently locks into place, but can easily be dislodged by giving it a little more turning pressure. The sticking sensation feels as though it has progressively been getting more pronounced in the past few months. This would certainly become a major safety issue if the steering wheel locks up completely at highway speeds. I have contacted the Honda Service Center at my local dealership regarding this issue. No warning lamps or messages appear on the dashboard and the latest Vehicle Health Report which I receive via email every month reports no issues.

NHTSA ODI #11646353

Official recalls

3

24V744000 · Steering

Oct 3, 2024

Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.

Consequence & remedy

Consequence: Difficulty steering can increase the risk of a crash.

Remedy: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.

23V858000 · Fuel System, Gasoline:delivery:fuel Pump

Dec 18, 2023

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Consequence & remedy

Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

23V092000 · Seats:front Assembly:recliner

Feb 16, 2023

Honda (American Honda Motor Co.) is recalling certain 2023 CR-V vehicles. The front passenger seat back frame may not have been welded properly, which can cause the seat back position to fail in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 207, "Seating Systems" and 201, "Occupant Protection in Interior Impact."

Consequence & remedy

Consequence: A seat back position that fails may not adequately restrain the occupant during a crash, increasing the risk of injury.

Remedy: Dealers will replace the front passenger seat back frame assembly, free of charge. Owner notification letters were mailed March 27, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is 6PK.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA23003 · Momentary Increased Steering Effort

Opened Nov 29, 2023 · Closed Jan 28, 2025

Status: closed (inferred from source dates) · Steering

On November 29, 2023, the Office of Defects Investigation (ODI) opened this Engineering Analysis (EA23003) to assess allegations of momentary increase in steering effort in model years (MY) 2022-2023 Honda Civic, 2023MY Honda CR-V, and 2023MY Acura Integra vehicles (subject vehicles). The complaints received by ODI alleged that the subject vehicles experienced a momentary increase in required steering effort (described as “sticky steering”) occurring mostly at highway speeds after driving for an extended amount of time; these complaints could not be duplicated during dealer service technicians’ quick test drives.  The complaints had been received over the previous two years with most occurring with low vehicle mileage. The steering gear of these vehicles is aided by an electrical power assist unit. This power assist unit inputs force on the steering rack via a worm gear and worm wheel assembly. During PE23005, Honda stated this condition of momentary increase in steering effort occurs due to two factors within this power assist unit. First, during manufacturing, the steering worm wheel goes through annealing and component conditioning processes. These processes cause internal stress and strain within the steering worm  wheel. This strain is slowly released over the first few months of the vehicle life. Over time, the released strain causes deformation of the teeth on the worm wheel, causing the worm gear to catch on the worm wheel. This catching results in the driver’s momentary increased steering effort. Second, the manufacturing process did not guarantee consistent grease application and, therefore, some subject vehicles received insufficient grease which contributed to the momentary increase in steering effort. During EA23003, ODI further analyzed the potential safety related consequences of the momentary increase in steering effort. NHTSA’s Vehicle Research and Test Center (VRTC) duplicated the allegations of increased steering effort. In addition, VRTC discovered the steering worm wheel and worm gear tended to push grease out of the meshing area, resulting in large amounts of grease resting on top of the worm wheel. Information Request responses collected and reviewed by ODI showed Honda had also discovered this additional root cause during NHTSA’s EA. In addition, Honda discovered the preload of the worm wheel gear spring was set too high, increasing the gear slide load and resulting in higher friction and increased torque fluctuation when steering. The number of consumer complaints made to ODI continued to increase with the expansion of scope from the PE to the EA. Additionally, during EA23003, ODI received ten complaints alleging a crash, in addition to the 13 complaints ODI had received as of the time it opened EA23003. In total, 23 crashes have been reported to ODI due to this alleged defect. On October 3, 2024, Honda filed NHTSA Recall No. 24V-744 to address this defect. The recall will provide consumers with a new steering worm wheel gear spring with a decreased load. Additionally, dealerships will add additional grease and relocate any grease sitting on top of the worm wheel back into the meshing area. The scope of this recall includes all Honda vehicles that were manufactured with this specific improperly produced steering worm wheel and spring. In view of the recall action being taken by Honda, ODI is closing EA23003. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

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