2023 Honda CR-V

i was driving from my late sister's house in Kent Washington to the AgriShop Auburn Ace Hardware on [XXX]. I was stopped in the left turn lane headed westbound on [XXX] , preparing to turn left onto [XXX] . The left turn light turned green, I started through the intersection. At that point, the steering locked and all the warning lights on the dash came on. I tried to steer the car, but the steering was locked. The warning lights on the dash included one that indicated a power steering failure, but it also kept switching to every other electronic system warning they had failed, making the warning useless. Thankfully, the oncoming traffic was still stopped at a red light. I turned the engine off, re-started the car. The warning lights remained, but the steering was no longer locked. I drove the remaining few blocks to the hardware store. I got what I needed at the store, re-started the car and the warning lights remained. I contacted the nearest Honda dealer, Hinshaw Honda, and took the car directly to them, a distance of 2 miles. Halfway to the dealer, all the warning lights went off and the car performed as if nothing had happened. The dealer did diagnostic testing, it took about 90 minutes, and the service advisor came out and told me that they could not diagnose the problem and planned to send me on my way doing nothing. I told them that was unacceptable, that, if I had been turning in front of oncoming traffic, this could have been a disaster. The service manager stepped in, asked me to leave the car, they would look further into the problem. That afternoon they called, indicated the power steering system had failed and ordered a part. On may 23rd the car was repaired, the service report is attached. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I brought the car to the dealer shortly after its purchase to say I was getting error lights on the dash. They said they reprogrammed it. They also left all safety reminders in the off position. I continued to get a variety of error messages on the dash. The car was difficult to steer and needed constant correction. I was initially told it needed a drive rack. Upon follow up on parts I was told it was a power steering rack. Parts have been on order since Jan 2024 with an eta of April. Upon follow up they did not have an eta on the parts. I contacted Honda and filed a complaint. They have given me an eta of September. This is a new vehicle and I was told to be careful driving! This is a serious concern!

Steering feels "sticky" when turning the steering wheel. It happens mostly when outside temperatures are lower. I notice it most when taking ramps on and off the freeway. Sometimes you can even let go of the steering wheel at a turned position while driving and it will stay in the same position. There are no warning lights on. I first noticed the problem when the car had just about 6000 miles on it. The dealership says they cannot replicate the problem and have tried twice, but the issue still persists.

In March of 2024 the steering wheel of 2023 Hybrid CRV that we purchased less than 1 year ago started getting hard to straighten back out after we turned. My husband kept saying it felt sticky. The problem continued to get worse to the point of it getting completely stuck one day when I was following a curve on the freeway and had to yank the steering wheel to get the car to straighten out. When I took the car into the shop at Right Honda in Scottsdale the first time on [XXX] and gave them every detail they said they couldn't duplicate the problem and that I should just come pick it up and keep driving it. I should them articles from the NHTSA about this issue and the safety concern with it and the fact that I am driving our [XXX] in this car. They said don't worry about it let us know if it continues. I pulled out of the driveway and turned and the steering wheel immediately stuck in the turning position and I had to over correct. I was infuriated and contacted the GM of the dealership when I returned home. He told me the same thing that the problem couldn't be duplicated and I should just keep driving it. After 2 more days of worrying and struggling with this car I almost hit someone on a bike coming off a curve and not being able to correct the car in time with our son in the car. At that point I was done and sent the GM a message saying I would be dropping the car off and we needed a loaner because this car is unsafe. Our brand new car has been sitting in the garage since then. We are told the part to fix the car will not be in until the end of September at the earliest. This is unacceptable and are requesting the full sticker price of the car be returned as well as the payments for the months we were unable to drive the car. We opened a case with American Honda, but it seems to be getting nowhere and it typically takes me 4 or 5 calls to get anyone to call me back which is unacceptable. This is a huge safety concern and no one is helping. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA)

Steering wheel makes a clunk noise when moving left to right and also the Steering gets stiffer, sticks and feels notchy. Car was taken to Honda dealer and upon their inspection I was told that Steering Rack is sticking internally and Honda special ordered a replacement rack on May-15th but currently part is on BackOrder with No ETA.

Sticky steering- The steering fork is not consistent as you increase the driving speed . You are constantly adjusting the steering wheel to correct for direction. However, instead of a smooth turn of the steering wheel, the turn feels like you have hit a flat spot on a gear causing you to over steer! In reading comments on the CR-V Owners Club web blog, a writer referenced NHTSA case #EA230003, rack and pinion defect in which parts are NOT avaible until September, 2024.

It's happened 3 times now. Car "phantom breaks" at highway speeds. Clear and open road. Then every single warning light the car has comes on. When you lose power, you can accelerate. Last time it happened I was nearly rear ended by 2 cars. Honda cannot figure it out. They keep putting bandaids on this issue but the reality is they can't duplicate and more of the same issues are popping up online from 6th generation owners. The CRV has a major issue. It's only a matter of time before there is another recall. I want to start the lemon process as Honda has had my car for more than a month and on 3 different occasions and cannot give me an answer. It's all fluff, pushing me closer and closer to my warranty expiring. Picture submitted shows all warning lights. I

The vehicle has developed a noticeable resistance and alarming notchiness when steering especially, but not only, at highway speeds. Honda and our dealer, Executive Honda, are aware of the problem. It seems to affect many like vehicles. They have ordered a replacement steering rack. However, it will not be available until September, at the earliest.