← New search

2023 Honda CR-V

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2023 Honda CR-V do not stand out strongly from the model-year median of 400.5.

About this comparison →

When problems were reported

Mileage at the reported incident

Limited mileage data: 38 of 516 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 324 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Forward Collision Avoidance. Review the 37 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Lane Departure. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

21 crash reports1 fire reports15 injury reports

What owners actually said

516 reports
Mileage unknown · Dec 2, 2024
Service BrakesUnknown Or Other

Drove car for about 10 minutes, parked car while the engine was still running (approx 5 minutes) then began driving on 25 mph roadway with light traffic (4 lane road). After driving for a couple of minutes, I could no longer accelerate to maintain the speed, all the warning lights came on the instrument panel (see attached pictu…

Read full complaint

Drove car for about 10 minutes, parked car while the engine was still running (approx 5 minutes) then began driving on 25 mph roadway with light traffic (4 lane road). After driving for a couple of minutes, I could no longer accelerate to maintain the speed, all the warning lights came on the instrument panel (see attached pictures for some of the alert messages), and a message came on the dash that said something along the lines that get off the roadway immediately but safely. Upon finding a parking lot about 0.5 mile away, it was very difficult to slow down as brake pedal felt hard- I had to slam on the brakes for it to begin coasting to a stop. Once parked, I turned off the car. When turning on the car again, all the warning lights came on and warning messages started to cycle through on the dash. My safety and the safety of others were greatly affected as I could not stop the vehicle adequately. When towed to the Honda dealership, the dealership was unable to reproduce the symptoms. The Honda Dealership said they would not diagnose the vehicle since it was modified by a QAP mobility equipment dealer. When towed to the mobility dealer, who installed adaptive equipment, they too were unable to reproduce the symptoms. The vehicle was inspected but no issues found with adaptive equipment. See attached invoices and photos of the warning lights.

NHTSA ODI #11628381

Mileage unknown · Dec 2, 2024
Steering

The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Th…

Read full complaint

The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI #11628293

Mileage unknown · Nov 25, 2024
Steering

The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the…

Read full complaint

The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI #11627319

Mileage unknown · Nov 25, 2024
Steering

The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and…

Read full complaint

The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI #11627198

Mileage unknown · Nov 22, 2024
Steering

I read about a recall for my vehicle's fuel pump and called Coggin Honda in St Augustine, Florida on Nov 1, 2024. They did not have the parts in to remedy the situation. Today (Nov 22, 2024) I received a notice from Honda (Corporate in Torrence, CA), that another recall has occurred. Once again, I called Honda near me, and onc…

Read full complaint

I read about a recall for my vehicle's fuel pump and called Coggin Honda in St Augustine, Florida on Nov 1, 2024. They did not have the parts in to remedy the situation. Today (Nov 22, 2024) I received a notice from Honda (Corporate in Torrence, CA), that another recall has occurred. Once again, I called Honda near me, and once again, these parts are not in. I need to complain that these recalls are considered dangerous and Coggin Honda is not helping remedy the situations in a time manner. I want to go on record to record the dates I contacted Honda for these very important recalls.

NHTSA ODI #11626863

Mileage unknown · Nov 21, 2024
Forward Collision AvoidanceVehicle Speed ControlWheels

At 9K miles excessive noise, sounds like a helicopter. Dealership confirmed all four tires were scalped, did an alignment and thought it might correct the problem. It has not, both the dealer and Corporate Honda refused to correct. Adaptive Cruise Control malfunction, major safety hazard. When engaged the car unexpectedly st…

Read full complaint

At 9K miles excessive noise, sounds like a helicopter. Dealership confirmed all four tires were scalped, did an alignment and thought it might correct the problem. It has not, both the dealer and Corporate Honda refused to correct. Adaptive Cruise Control malfunction, major safety hazard. When engaged the car unexpectedly stops at all speeds on highway or rural roads, with no cars in sight in front of the vehicle. Have experienced multiple incidents or near rear end collisions because of abrupt braking. When brought to dealer they claimed they couldn't find any error codes, thought that maybe dirt was on the two radar sensing units... not the case, still continues to be an issue. Car turns off unexpectedly... on an on ramp to a highway, traffic was stopped. When traffic started moving the car turned off completely... warning light stated see dealer. Put the car in park and restarted vehicle, brought to dealer who claimed no error codes. All the above happened at the 9K miles, none of the major safety hazard issues were confirmed by the dealer or Corporate Honda. Am at a loss as to next steps. Please advise, thanks.

NHTSA ODI #11626718

Mileage unknown · Nov 20, 2024
EngineLane DepartureSteering

AFTER CHANGING STEERING RACK ON THIS CAR, SOMETIME LANE KEEPING ASSITANCE AUTOMATICALLY ON IN BETWEEN HIGHWAY AND CAR TRY TO CHANGE LANE WITHOUT PRESSING ANY BUTTON LANE KEEPING ASSISTANCE AUTOMATICALY ON. ALSO LOSS OF POWER ON HIGHWAY

NHTSA ODI #11626319

Mileage unknown · Nov 14, 2024
SteeringCrashInjury

In December 2023 I had a hit and run to my vehicle. I tried to get to the other lane for that car not to hit mine but my steering wheel froze. I’ve been taking a look at my car to see if it had any recalls and I’ve even did a vin check to my vehicle to verify what was going on with my car and nothing was apparently wrong with my…

Read full complaint

In December 2023 I had a hit and run to my vehicle. I tried to get to the other lane for that car not to hit mine but my steering wheel froze. I’ve been taking a look at my car to see if it had any recalls and I’ve even did a vin check to my vehicle to verify what was going on with my car and nothing was apparently wrong with my car it also passed the state inspection a few weeks ago I just didn’t know what was wrong. I just saw the news right now of the sticky gear recall. Due to this I’ve been suffering a lot of hardships my back hurts a lot and I have to work less because of the pain.

NHTSA ODI #11625374

Mileage unknown · Nov 13, 2024
Steering

We purchased the vehicle as demo from Honda dealer 2023. At about 9000 miles, noticed that while in a gradual curve on an interstate, there was a noticeable ‘stick and bump’ when making a minor steering correction. I likened it to pushing a straw through a lid – extra force needed then a sudden release. The force needed to overc…

Read full complaint

We purchased the vehicle as demo from Honda dealer 2023. At about 9000 miles, noticed that while in a gradual curve on an interstate, there was a noticeable ‘stick and bump’ when making a minor steering correction. I likened it to pushing a straw through a lid – extra force needed then a sudden release. The force needed to overcome the stick was minor – only an ounce or so – but noticeable and disconcerting. I do not experience the issues at slower speeds nor in park and turning the steering wheel. I went to a local Honda dealer (not the dealer from whom we purchased the car) with a copy of t TSB 23-037 in hand. When I explained the issue to a Service Advisor, they had me drive with a tech in car. He said they had a stop sell order on many cars on their lot and parts were on backorder. I mentioned the sticky steering and he told me it just needs grease. Left car after drive and received text that car was ready. Asked if they were replacing gearbox and texted to me "Not replaced, there is an open recall on the vehicle having to do with insufficient grease in the steering gearbox from the factory. He performed the recall using a special tool to insert more grease" The recall does state there is a spring that should be replaced also. They did not mention that and Im concerned the tech told me the solution while in the car with me before diagnosing the issue I was having. My concern is the wheel 'breaking' left of right in and out of a turn at high speeds with winter approaching.

NHTSA ODI #11624939

Mileage unknown · Oct 26, 2024
Fuel/propulsion SystemUnknown Or Other

(1) Recall Summary American Honda Motor Co., Inc. (Honda) is recalling specific 2023-2025 CR-V vehicles due to a defect in the steering gearbox worm wheel. This improperly produced component may swell during use, which compromises the grease film thickness between the worm wheel and worm gear. Furthermore, the worm gear's s…

Read full complaint

(1) Recall Summary American Honda Motor Co., Inc. (Honda) is recalling specific 2023-2025 CR-V vehicles due to a defect in the steering gearbox worm wheel. This improperly produced component may swell during use, which compromises the grease film thickness between the worm wheel and worm gear. Furthermore, the worm gear's spring preload was set too high, escalating the sliding force between these parts. Consequently, the combination of reduced grease film and increased friction leads to greater resistance during steering. Safety Risk The heightened friction between the worm gear and worm wheel results in increased steering effort and difficulty, significantly elevating the risk of a crash or injury. (2) Recall Summary American Honda Motor Co., Inc. (Honda) is urgently recalling certain 2023-2025 multi-model year Honda vehicles due to critical defects in the high-pressure fuel pump. The improper production has led to the formation of cracks at the solenoid core component, which can result in a dangerous fuel leak during operation, especially in lower mileage vehicles. Safety Risk The presence of a fuel leak poses an extreme risk, as it can ignite in the presence of an ignition source. This scenario significantly heightens the risk of fire, crash, or serious injury, demanding immediate attention and action. I contacted the American Findlay Honda Management Department in Henderson, Nevada, only to be hit with a stark refusal; they will not place me in a new 2025 Honda CR-V Hybrid Sport Touring. As a long-time customer, I felt utterly bewildered and crushed by this response. Just weeks ago, they aggressively pushed this specific vehicle to me, fully aware that significant recalls were on the horizon. This is not just terrible news—it’s a blatant betrayal by management! I am seriously contemplating legal action against American Honda and Findlay Honda in Henderson, Nevada. Their actions scream deceit and predation; they are nothing less than crooks and sharks

NHTSA ODI #11622088

Official recalls

3

24V744000 · Steering

Oct 3, 2024

Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.

Consequence & remedy

Consequence: Difficulty steering can increase the risk of a crash.

Remedy: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.

23V858000 · Fuel System, Gasoline:delivery:fuel Pump

Dec 18, 2023

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Consequence & remedy

Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

23V092000 · Seats:front Assembly:recliner

Feb 16, 2023

Honda (American Honda Motor Co.) is recalling certain 2023 CR-V vehicles. The front passenger seat back frame may not have been welded properly, which can cause the seat back position to fail in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 207, "Seating Systems" and 201, "Occupant Protection in Interior Impact."

Consequence & remedy

Consequence: A seat back position that fails may not adequately restrain the occupant during a crash, increasing the risk of injury.

Remedy: Dealers will replace the front passenger seat back frame assembly, free of charge. Owner notification letters were mailed March 27, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is 6PK.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA23003 · Momentary Increased Steering Effort

Opened Nov 29, 2023 · Closed Jan 28, 2025

Status: closed (inferred from source dates) · Steering

On November 29, 2023, the Office of Defects Investigation (ODI) opened this Engineering Analysis (EA23003) to assess allegations of momentary increase in steering effort in model years (MY) 2022-2023 Honda Civic, 2023MY Honda CR-V, and 2023MY Acura Integra vehicles (subject vehicles). The complaints received by ODI alleged that the subject vehicles experienced a momentary increase in required steering effort (described as “sticky steering”) occurring mostly at highway speeds after driving for an extended amount of time; these complaints could not be duplicated during dealer service technicians’ quick test drives.  The complaints had been received over the previous two years with most occurring with low vehicle mileage. The steering gear of these vehicles is aided by an electrical power assist unit. This power assist unit inputs force on the steering rack via a worm gear and worm wheel assembly. During PE23005, Honda stated this condition of momentary increase in steering effort occurs due to two factors within this power assist unit. First, during manufacturing, the steering worm wheel goes through annealing and component conditioning processes. These processes cause internal stress and strain within the steering worm  wheel. This strain is slowly released over the first few months of the vehicle life. Over time, the released strain causes deformation of the teeth on the worm wheel, causing the worm gear to catch on the worm wheel. This catching results in the driver’s momentary increased steering effort. Second, the manufacturing process did not guarantee consistent grease application and, therefore, some subject vehicles received insufficient grease which contributed to the momentary increase in steering effort. During EA23003, ODI further analyzed the potential safety related consequences of the momentary increase in steering effort. NHTSA’s Vehicle Research and Test Center (VRTC) duplicated the allegations of increased steering effort. In addition, VRTC discovered the steering worm wheel and worm gear tended to push grease out of the meshing area, resulting in large amounts of grease resting on top of the worm wheel. Information Request responses collected and reviewed by ODI showed Honda had also discovered this additional root cause during NHTSA’s EA. In addition, Honda discovered the preload of the worm wheel gear spring was set too high, increasing the gear slide load and resulting in higher friction and increased torque fluctuation when steering. The number of consumer complaints made to ODI continued to increase with the expansion of scope from the PE to the EA. Additionally, during EA23003, ODI received ten complaints alleging a crash, in addition to the 13 complaints ODI had received as of the time it opened EA23003. In total, 23 crashes have been reported to ODI due to this alleged defect. On October 3, 2024, Honda filed NHTSA Recall No. 24V-744 to address this defect. The recall will provide consumers with a new steering worm wheel gear spring with a decreased load. Additionally, dealerships will add additional grease and relocate any grease sitting on top of the worm wheel back into the meshing area. The scope of this recall includes all Honda vehicles that were manufactured with this specific improperly produced steering worm wheel and spring. In view of the recall action being taken by Honda, ODI is closing EA23003. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Go deeper into Honda CR-V problems