IllustrationSteering feels notchy when turning. Steering sticks and you have to add more force into steering input at certain times (than other times/normal) when the vehicle is in motion.
2023 Honda CR-V
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2023 Honda CR-V do not stand out strongly from the model-year median of 400.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all CR-V years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 38 of 516 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Steering. Review the 324 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Forward Collision Avoidance. Review the 37 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Lane Departure. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
21 crash reports1 fire reports15 injury reports
Steering complaints
324 reportsNot sure its a safety issue but we have a hitch in our steering. It seems to stick as you are driving which is a little unnerving while driving. I saw online that NHSTA is looking into this issue but appears no recall has been issued. Just wanted to add our name to the list of concerned owners. Thank you for your time regarding…
Read full complaint
Not sure its a safety issue but we have a hitch in our steering. It seems to stick as you are driving which is a little unnerving while driving. I saw online that NHSTA is looking into this issue but appears no recall has been issued. Just wanted to add our name to the list of concerned owners. Thank you for your time regarding this issue. [XXX] and [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Reported “sticky steering” situation to dealer on Feb. 8 2024. Dealer test drove vehicle and confirmed that there is an issue and that vehicle will need a steering rack replacement. The service manager assured me that this was not a safety issue and that it would be ok to continue driving the vehicle. They said they would order …
Read full complaint
Reported “sticky steering” situation to dealer on Feb. 8 2024. Dealer test drove vehicle and confirmed that there is an issue and that vehicle will need a steering rack replacement. The service manager assured me that this was not a safety issue and that it would be ok to continue driving the vehicle. They said they would order it and that it is on back order and should be available in March 2024. March came and went and in early April I contacted service at my local dealer and was advised that parts were still on back order and that they would notify me as soon as they came in. On April 19, 2024 I spoke with the manager at my dealership and advised him that we were very annoyed with the situation and no longer felt safe in continuing to drive the vehicle. When driving, particularly at highway speeds, it required constant adjustment to the steering wheel in order to keep the vehicle in the lane. My wife, who is the principal driver, is now so fearful that she refuses to drive it. The manager was very understanding and cooperative and arranged for us to pick up a loaner the very next day. We have now had the loaner for 24 days with no resolution in sight. Although the loaner is a 2024 CR-V, is is a much less well equipped vehicle than the vehicle we purchased. Meaning it does not have nearly all of the safety or convenience features that we paid for in the original vehicle. We are aware that this is a widespread issue with certain Honda vehicles and are very disappointed with the lack of concern/corrective action by the manufacturer.
We noticed about 2k miles in with the new vehicle that the steering feels like it's stuck when trying to move the steering wheel left or right when trying to keep the vehicle in the lane. This problem has not stopped. I thought it might be something wrong with the lane assist but it was not on. We took the service in for it's 1…
Read full complaint
We noticed about 2k miles in with the new vehicle that the steering feels like it's stuck when trying to move the steering wheel left or right when trying to keep the vehicle in the lane. This problem has not stopped. I thought it might be something wrong with the lane assist but it was not on. We took the service in for it's 1yr maintenance yesterday and reported the problem. We were told that the rack and pinion needed to be replaced but the part is on back order until mid September (it is now May 12). I asked the service consultant if the vehicle is safe to drive and I was told yes. I have read online other people reporting the same problem and they were told not to drive the vehicle and also the part is backordered. I don't know now if I should be driving the vehicle due to safety reasons.
Steering wheel is sticking and not operating smoothly. Feels like steering wheel has notches in it. Very difficult to steer. Feels unsafe to drive. Have taken to service department at dealership several times. We are told the part is on critical back order. We started having the problem in November. Part was ordered in February.…
Read full complaint
Steering wheel is sticking and not operating smoothly. Feels like steering wheel has notches in it. Very difficult to steer. Feels unsafe to drive. Have taken to service department at dealership several times. We are told the part is on critical back order. We started having the problem in November. Part was ordered in February. Part number 536203D4A24. Have now also filed a complaint with Honda. The problem is getting worse and I don’t feel like it is safe to drive at this point.
Steering becomes "sticky" above 55 MPH. Unable to null out direction and car wants to drift left or right. When you correct the drift, steering wheel needs extra effort to stop drift and "jumps" the other direction. Dealer was notified approximately Dec 2023 with approximately 10,000 miles. At that time, we were informed 2 week…
Read full complaint
Steering becomes "sticky" above 55 MPH. Unable to null out direction and car wants to drift left or right. When you correct the drift, steering wheel needs extra effort to stop drift and "jumps" the other direction. Dealer was notified approximately Dec 2023 with approximately 10,000 miles. At that time, we were informed 2 weeks or so as the Electric Steering needed to be replaced. Talked to dealer Apr 24 and was told no date available.
STEERING IS JERKY WILL . PULL TO THE RT AND LEFT WHILE DRIVING AT MODERATE SPEEDS, STEERING IS NOT SMOOTH AND DIRECT TURNING. ISSUE HAS BEEN REPORTED TO HONDA AND THEY ARE GOING TO ORDER A POWER STEERING ASSEMBLY. UP TO 4 + MONTHS WAITING TO GET REPLACED .... CAN THIS BE SAFE TO DRIVE FOR NEXT 4+ MONTHS?
Steering is sticking when driving at highway speeds. Takes extra effort to move the wheel when trying to make small steering corrections. This causes the vehicle to become unstable at high speeds .
While driving, mostly but not exclusively at higher speeds (freeway, interstate, etc.) the steering wheel feels sticky. Usually occurs while gradually turning, the steering wheel will stick in place, and require force to correct and straighten the wheel back to center position. It was occasional at first but now happens almost e…
Read full complaint
While driving, mostly but not exclusively at higher speeds (freeway, interstate, etc.) the steering wheel feels sticky. Usually occurs while gradually turning, the steering wheel will stick in place, and require force to correct and straighten the wheel back to center position. It was occasional at first but now happens almost everytime I drive the vehicle.
While driving Down the road and having to turn the steering puts up resistance, giving the feeling of the steering being sticky. Dealer has a knowledge the issue and ordered the part, downing my vehicle not safe to drive and had given me no ETA when it will be repaired. No warning lights.
Official recalls
324V744000 · Steering
Oct 3, 2024
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Consequence & remedy
Consequence: Difficulty steering can increase the risk of a crash.
Remedy: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
23V858000 · Fuel System, Gasoline:delivery:fuel Pump
Dec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
23V092000 · Seats:front Assembly:recliner
Feb 16, 2023
Honda (American Honda Motor Co.) is recalling certain 2023 CR-V vehicles. The front passenger seat back frame may not have been welded properly, which can cause the seat back position to fail in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 207, "Seating Systems" and 201, "Occupant Protection in Interior Impact."
Consequence & remedy
Consequence: A seat back position that fails may not adequately restrain the occupant during a crash, increasing the risk of injury.
Remedy: Dealers will replace the front passenger seat back frame assembly, free of charge. Owner notification letters were mailed March 27, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is 6PK.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA23003 · Momentary Increased Steering Effort
Opened Nov 29, 2023 · Closed Jan 28, 2025
Status: closed (inferred from source dates) · Steering
On November 29, 2023, the Office of Defects Investigation (ODI) opened this Engineering Analysis (EA23003) to assess allegations of momentary increase in steering effort in model years (MY) 2022-2023 Honda Civic, 2023MY Honda CR-V, and 2023MY Acura Integra vehicles (subject vehicles). The complaints received by ODI alleged that the subject vehicles experienced a momentary increase in required steering effort (described as “sticky steering”) occurring mostly at highway speeds after driving for an extended amount of time; these complaints could not be duplicated during dealer service technicians’ quick test drives. The complaints had been received over the previous two years with most occurring with low vehicle mileage. The steering gear of these vehicles is aided by an electrical power assist unit. This power assist unit inputs force on the steering rack via a worm gear and worm wheel assembly. During PE23005, Honda stated this condition of momentary increase in steering effort occurs due to two factors within this power assist unit. First, during manufacturing, the steering worm wheel goes through annealing and component conditioning processes. These processes cause internal stress and strain within the steering worm wheel. This strain is slowly released over the first few months of the vehicle life. Over time, the released strain causes deformation of the teeth on the worm wheel, causing the worm gear to catch on the worm wheel. This catching results in the driver’s momentary increased steering effort. Second, the manufacturing process did not guarantee consistent grease application and, therefore, some subject vehicles received insufficient grease which contributed to the momentary increase in steering effort. During EA23003, ODI further analyzed the potential safety related consequences of the momentary increase in steering effort. NHTSA’s Vehicle Research and Test Center (VRTC) duplicated the allegations of increased steering effort. In addition, VRTC discovered the steering worm wheel and worm gear tended to push grease out of the meshing area, resulting in large amounts of grease resting on top of the worm wheel. Information Request responses collected and reviewed by ODI showed Honda had also discovered this additional root cause during NHTSA’s EA. In addition, Honda discovered the preload of the worm wheel gear spring was set too high, increasing the gear slide load and resulting in higher friction and increased torque fluctuation when steering. The number of consumer complaints made to ODI continued to increase with the expansion of scope from the PE to the EA. Additionally, during EA23003, ODI received ten complaints alleging a crash, in addition to the 13 complaints ODI had received as of the time it opened EA23003. In total, 23 crashes have been reported to ODI due to this alleged defect. On October 3, 2024, Honda filed NHTSA Recall No. 24V-744 to address this defect. The recall will provide consumers with a new steering worm wheel gear spring with a decreased load. Additionally, dealerships will add additional grease and relocate any grease sitting on top of the worm wheel back into the meshing area. The scope of this recall includes all Honda vehicles that were manufactured with this specific improperly produced steering worm wheel and spring. In view of the recall action being taken by Honda, ODI is closing EA23003. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.