2023 Honda CR-V

The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

While driving the vehicle on the highway, the steering wheel feels like it gets stuck. It seems to happen after driving for a while, and every time I have to steer just a little bit, I have to move the steering wheel slightly to get it to unstuck. There are no warning lights showing. I just received a recall notice in the mail, called my Honda dealer, and they don’t have the parts right now. This definitely affects the way the car handles. I did not notice this when I drove it in the summer, but I sure notice it now.

Manufacturer refuses to fix open recalls via its dealer network. I have been calling my local Honda dealer, Wolfchase Honda in Bartlett, TN (ZIP: 38133) for almost two months asking them to fix my vehicle. They tell me they do not have the parts for either the steering gearbox recall (NHTSA recall number: 24V-744) or the fuel pump recall (NHTSA recall number: 24V-763) and to call back. When I call back they tell me then tell me they have given all the parts to other customers, despite having promised me a call back and my having called repeatedly to schedule service over the past two months. I recently spoke with American Honda and they confirmed that limited part availability is NOT mentioned in their recall bulletins, i.e., that part availability should not be an issue. The potentially faulty steering and propulsion system endanger myself and my two year old son every day as I take him to day care and the systems are at risk of failing and causing a crash. American Honda appears interested in resolving the recall, but Wolfchase Honda, their local dealer in Bartlett, TN, refuses to provide required recall service.

The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. In addition, the contact scheduled an appointment for recall repair; however, after the contact arrived to the scheduled appointment, the contact was informed that the parts were unavailable and on backorder. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

I read about a recall for my vehicle's fuel pump and called Coggin Honda in St Augustine, Florida on Nov 1, 2024. They did not have the parts in to remedy the situation. Today (Nov 22, 2024) I received a notice from Honda (Corporate in Torrence, CA), that another recall has occurred. Once again, I called Honda near me, and once again, these parts are not in. I need to complain that these recalls are considered dangerous and Coggin Honda is not helping remedy the situations in a time manner. I want to go on record to record the dates I contacted Honda for these very important recalls.

In December 2023 I had a hit and run to my vehicle. I tried to get to the other lane for that car not to hit mine but my steering wheel froze. I’ve been taking a look at my car to see if it had any recalls and I’ve even did a vin check to my vehicle to verify what was going on with my car and nothing was apparently wrong with my car it also passed the state inspection a few weeks ago I just didn’t know what was wrong. I just saw the news right now of the sticky gear recall. Due to this I’ve been suffering a lot of hardships my back hurts a lot and I have to work less because of the pain.