On December 10th 2023 I was involved in an accident that I believe was caused by a defect in the vehicle. I was traveling at night with low visibility due to rain on an old country road with no street lights. I was rear ended while making a right turn and at the time did not think much about it as far as how it happened. I j…
Read full complaint
On December 10th 2023 I was involved in an accident that I believe was caused by a defect in the vehicle. I was traveling at night with low visibility due to rain on an old country road with no street lights. I was rear ended while making a right turn and at the time did not think much about it as far as how it happened. I just assumed the driver that hit me was just not paying attention. While on side of the road I heard the driver tell his dad that it was not his fault that I just slammed on brakes in front of him. I was like whatever, you were just not paying attention. A few days later I got to thinking about it, I was using B mode in the transmission along with the paddle shifters to increase the regenerative braking capabilities. The regenerative braking is strong enough to slow the car down almost to a complete stop. While in this mode I only have to apply the brake pedal when I am very close to a turn. So to any driver behind me it would appear that I slammed on brakes right at my turn, even though they were applied the whole time I was slowing down using the regenerative braking of the car. The car is still drivable at least for a road test so I had someone follow me around to see if there were brake lights displayed during regenerative braking. After one short drive I found out the 2023 CRV Hybrid DOES NOT display brake lights during any use of regenerative braking. I tried B mode in the transmission, Sport mode, and the paddle shifters. At no point did the brake lights come on. To see if this was just an issue with my car I went to the local dealership on December 28th and test drove a 2024 CRV Hybrid and it also DID NOT display any brake lights. To see if it was a Honda issue in general or a model issue I test drove a 2024 Honda Accord Hybrid and IT DOES display brake lights in all forms of regenerative braking. This is an issue with 2023-2024 CRV Hybrid SUVs. I have filed a complaint with Honda as well.
NHTSA ODI #11562916
Mileage unknown · Dec 11, 2023
Service BrakesVehicle Speed Control
We were in a parking lot. When my husband (driver) put the car into reverse, it accelerated wildly, and the brakes would not work. We almost struck a pedestrian. We were able to put the car into park to stop it. We waited, checked to see if something was stuck under the pedal. Then my husband put the car into drive. It accelerat…
Read full complaint
We were in a parking lot. When my husband (driver) put the car into reverse, it accelerated wildly, and the brakes would not work. We almost struck a pedestrian. We were able to put the car into park to stop it. We waited, checked to see if something was stuck under the pedal. Then my husband put the car into drive. It accelerated wildly again. Brakes did not work. We nearly struck a car. We waited. Finally, we thought the car was ok, and we attempted to leave the parking lot to head home. The car did it again. We called AAA and had the car towed to the nearest Honda dealership. It has been there for more than a week, and the service department is telling me that there is nothing wrong with the car. The American Honda rep told us the same thing.
NHTSA ODI #11559456
Mileage unknown · Dec 1, 2023
Forward Collision AvoidanceService Brakes
Purchased vehicle June 15, 2023. On June 22, 2023, July 13, 2023, and July 29, 2023, the vehicle suddenly applied the brakes with a warning of BRAKE on the dashboard. This happened so suddenly that it nearly caused rear end collision from traffic behind. This was while driving at normal speeds on 2 lane road with double yellow l…
Read full complaint
Purchased vehicle June 15, 2023. On June 22, 2023, July 13, 2023, and July 29, 2023, the vehicle suddenly applied the brakes with a warning of BRAKE on the dashboard. This happened so suddenly that it nearly caused rear end collision from traffic behind. This was while driving at normal speeds on 2 lane road with double yellow line and traffic coming in opposite direction. But with no reason for the automatic braking. On November 20, 2023, this happened again under same conditions but with no other traffic on the road. After first incident returned to dealer and service advisor did something on the dashboard display and said he reduced the sensitivity of the system. Returned to dealer last Friday November 24 and left it there until Monday November 27. They could not reproduce the issue and so recommended turning off the system which they did. Vehicle is available for inspection upon request.
NHTSA ODI #11557816
Mileage unknown · Nov 11, 2023
Air BagsElectrical SystemService BrakesCrashInjury
I was braking pulling forward into a parking place, going approximately 10 mph. The brakes did not work , the car accelerated jumped a curb ran over a parking sign and did not stop. I attempted to turn to the left on the island so as not to go into the busy street. I scraped/ran into a small tree while trying to put the car in p…
Read full complaint
I was braking pulling forward into a parking place, going approximately 10 mph. The brakes did not work , the car accelerated jumped a curb ran over a parking sign and did not stop. I attempted to turn to the left on the island so as not to go into the busy street. I scraped/ran into a small tree while trying to put the car in park. I heard a large bang, 3 airbags deployed. I do not know if I ran over something, nothing was in my sight or view. Due to all of the smoke I quickly turned off the car and tried to get out. My left underside forearm had a 5”x3 1/2” bruise with swelling at the largest area and pain. The swelling is approximately 2 1/2” x2 1/2”. The mid to right side of my chest was injured extending to my right side with pain and bruising on and under my right breast. I went by ambulance to an ER. I am alarmed and traumatized. I have been experiencing lightheadedness since the accident. I have had headaches. The car took off as I was attempting to stop. I had NO control of the vehicle and could not bring it to a stop. There were no warning messages etc. If people were near or in front of me it would have been catastrophic, I had no control. There is a police report. My car is to be examined by the insurance company. My understanding is that it will be considered “totaled “. I reported the accident to Honda who I lease from. I was told that it could be “a software problem “. When the car malfunctioned I had just left my home , driving for the first time that day. My first stop was driving a couple of blocks to vote. I do not know how to upload pictures or the accident report. I have pictures of the car from the tow lot. After returning from the hospital I took pictures of the site to include the downed sign, damaged tree and broken car pieces in the driveway. I retrieved 2 large pieces of the car from the driveway.
NHTSA ODI #11554696
Mileage unknown · Nov 7, 2023
Forward Collision AvoidanceService BrakesInjury
I was driving in the left lane of a two lane street. Due to construction, the right hand lane had orange construction barrels. All of a sudden, alarms went off, in RED LETTERS the word BRAKE! appeared on my dashboard and the car automatically braked - hard. There was no obstruction of any kind in my lane. All the items on my sea…
Read full complaint
I was driving in the left lane of a two lane street. Due to construction, the right hand lane had orange construction barrels. All of a sudden, alarms went off, in RED LETTERS the word BRAKE! appeared on my dashboard and the car automatically braked - hard. There was no obstruction of any kind in my lane. All the items on my seats flew to the floor. The seat belt wrenched me back. I now have a mild sore shoulder, neck and back. If someone had been following me, they certainly would have hit me due to the sudden, unexplained stop. The incident was very shocking and scary, since there was no obstruction of any kind in my lane, it took me totally by surprise. As I travelled, I was in no danger. The only danger would be if I suddenly stopped, which my car automatically did! I will be sure to turn this "safety" feature off in the future. This was a failure of the automatic Collision Mitigation Braking System (CMBS). The system was activated when no danger was present. I did not contact a mechanic or the manufacturer, as I question whether my complaint would be taken seriously.
NHTSA ODI #11554068
Mileage unknown · Aug 27, 2023
Back Over PreventionService BrakesVehicle Speed ControlCrash
I was pulling into a parking space at my work parking lot, where I have been parking my car for the past 2.5 years. I was slowly parking the CRV, my foot was not applying any pressure on the gas, I was slowly easing into the parking space and as I was putting my foot on the brake to stop, it was very hard as if it was locked a…
Read full complaint
I was pulling into a parking space at my work parking lot, where I have been parking my car for the past 2.5 years. I was slowly parking the CRV, my foot was not applying any pressure on the gas, I was slowly easing into the parking space and as I was putting my foot on the brake to stop, it was very hard as if it was locked and the car kept going. I couldn't stop the SUV and it jumped the curb/went over the plants and crashed into a building/shattering glasses , frames, furniture and appliances as it hit the wall beam and stopped. to The Honda emergency brake system did not activate to stop the vehicle. I had no control of the vehicle as I frantically tried to brake- it was locked. I have reported a claim to State Farm insurance company and to Honda Claims. The Auburn, CA police came to the scene and completed a report. Honda just took the facts of loss and did not conduct any investigation. My insurance company has yet to inspect the vehicle or transfer the vehicle to a Honda dealership to rule out manufacturer defect.It is sitting at their preferred shop Caliber Collision of Rocklin, for the damage to be assessed.
NHTSA ODI #11541049
Mileage unknown · Jul 10, 2023
Service BrakesUnknown Or OtherInjury
My car's emergency brake failed to work and my car's rear slid downhill into a 90 degree angle. The front passenger bumper of my car hit the front driver bumper of the car parked behind me. This happened while I was parallel parking in front of my home, which is on right side of a street with an uphill incline. I turned my car's…
Read full complaint
My car's emergency brake failed to work and my car's rear slid downhill into a 90 degree angle. The front passenger bumper of my car hit the front driver bumper of the car parked behind me. This happened while I was parallel parking in front of my home, which is on right side of a street with an uphill incline. I turned my car's front wheels away from the curb, which is why my car's rear spun into a 90 degree angle. There is a small driveway between my car and the car behind me, which is why my car had the space to spin and slide into 90 degree angle in the middle of the street. I could have sworn my car was shifted to park, but it's possible that I was shifted to reverse or neutral. I almost 100% sure that I initiated my emergency parking break and that it failed to turn on. I had started to exit the driver side door and my legs were outside of the car already when I noticed the car to slide backwards. I panicked and I tried to get back into the car, but I couldn't. My legs were dragged across the street. I have some minor injuries such as bumps, cuts and bruises. My car stopped from sliding when it hit the car behind me. I could have been seriously injured. There should have been some "fail safe" to prevent me from exiting the car when it's possible it could start to move. I'm considering selling my car because of this issue.
NHTSA ODI #11531369
Mileage unknown · May 5, 2023
Service BrakesVehicle Speed ControlCrashInjury
I was pulling up to the Subway sandwich shop to pick up my lunch. I was approaching from their back ally (coming from Walgreens next door) so I could not have been going faster than a few miles per hour. As I approached the parking space the car started speeding up so I turned right to keep from going through the building and dr…
Read full complaint
I was pulling up to the Subway sandwich shop to pick up my lunch. I was approaching from their back ally (coming from Walgreens next door) so I could not have been going faster than a few miles per hour. As I approached the parking space the car started speeding up so I turned right to keep from going through the building and drove in circles to keep from hitting the buildings. I could not go onto the street because traffic was heavy. I kept pumping the brakes and the car did not stop until I hit a parked car and pushed that car into another car. All airbags deployed. My 16 year old grandson and I were injured, but no individuals were in the parked cars.
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Consequence & remedy
Consequence: Difficulty steering can increase the risk of a crash.
Remedy: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Honda (American Honda Motor Co.) is recalling certain 2023 CR-V vehicles. The front passenger seat back frame may not have been welded properly, which can cause the seat back position to fail in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 207, "Seating Systems" and 201, "Occupant Protection in Interior Impact."
Consequence & remedy
Consequence: A seat back position that fails may not adequately restrain the occupant during a crash, increasing the risk of injury.
Remedy: Dealers will replace the front passenger seat back frame assembly, free of charge. Owner notification letters were mailed March 27, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is 6PK.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA23003 · Momentary Increased Steering Effort
Opened Nov 29, 2023 · Closed Jan 28, 2025
Status: closed (inferred from source dates) · Steering
On November 29, 2023, the Office of Defects Investigation (ODI) opened this Engineering Analysis (EA23003) to assess allegations of momentary increase in steering effort in model years (MY) 2022-2023 Honda Civic, 2023MY Honda CR-V, and 2023MY Acura Integra vehicles (subject vehicles). The complaints received by ODI alleged that the subject vehicles experienced a momentary increase in required steering effort (described as “sticky steering”) occurring mostly at highway speeds after driving for an extended amount of time; these complaints could not be duplicated during dealer service technicians’ quick test drives. The complaints had been received over the previous two years with most occurring with low vehicle mileage. The steering gear of these vehicles is aided by an electrical power assist unit. This power assist unit inputs force on the steering rack via a worm gear and worm wheel assembly. During PE23005, Honda stated this condition of momentary increase in steering effort occurs due to two factors within this power assist unit. First, during manufacturing, the steering worm wheel goes through annealing and component conditioning processes. These processes cause internal stress and strain within the steering worm wheel. This strain is slowly released over the first few months of the vehicle life. Over time, the released strain causes deformation of the teeth on the worm wheel, causing the worm gear to catch on the worm wheel. This catching results in the driver’s momentary increased steering effort. Second, the manufacturing process did not guarantee consistent grease application and, therefore, some subject vehicles received insufficient grease which contributed to the momentary increase in steering effort. During EA23003, ODI further analyzed the potential safety related consequences of the momentary increase in steering effort. NHTSA’s Vehicle Research and Test Center (VRTC) duplicated the allegations of increased steering effort. In addition, VRTC discovered the steering worm wheel and worm gear tended to push grease out of the meshing area, resulting in large amounts of grease resting on top of the worm wheel. Information Request responses collected and reviewed by ODI showed Honda had also discovered this additional root cause during NHTSA’s EA. In addition, Honda discovered the preload of the worm wheel gear spring was set too high, increasing the gear slide load and resulting in higher friction and increased torque fluctuation when steering. The number of consumer complaints made to ODI continued to increase with the expansion of scope from the PE to the EA. Additionally, during EA23003, ODI received ten complaints alleging a crash, in addition to the 13 complaints ODI had received as of the time it opened EA23003. In total, 23 crashes have been reported to ODI due to this alleged defect. On October 3, 2024, Honda filed NHTSA Recall No. 24V-744 to address this defect. The recall will provide consumers with a new steering worm wheel gear spring with a decreased load. Additionally, dealerships will add additional grease and relocate any grease sitting on top of the worm wheel back into the meshing area. The scope of this recall includes all Honda vehicles that were manufactured with this specific improperly produced steering worm wheel and spring. In view of the recall action being taken by Honda, ODI is closing EA23003. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.